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AI and Public Services
Artificial intelligence is increasingly being touted as a game-changer across various sectors, including public services. But while AI presents significant opportunities for improving efficiency and effectiveness, concerns about fairness, equity, and past failures in public sector IT transformations loom large. And, of course, the idea of tech moguls like Elon Musk wielding immense influence over our daily lives is unsettling for many.
So, what are the real opportunities AI offers for public services? What risks need to be managed? And how well are governments—particularly in the UK—rising to…
The skinny
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