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Building Trust Across Complex Projects with Marcelo Santos
On this episode of the Hidden Currents Podcast, host Paraic Mac Donnchadha speaks with Marcelo Santos, project manager at a large UK construction firm, about the critical role trust plays in delivering complex infrastructure projects. Marcelo shares how open communication, clear expectations, and a genuine effort to understand the other party’s perspective are essential when managing cross functional teams, multiple stakeholders, and high pressure contractual environments. He also reflects on how trust can break down when scope, timelines, and responsibilities become misaligned, and why…
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