Latest / Becker’s Healthcare -- Pediatric Leadership Podcast / Angelo Giardino, Chair of the Department of Pediatrics at the University of Utah
Transcript
- 0:00This is Chris Sosa with the Becker's Healthcare
- 0:02podcast.
- 0:03And today, we'll be joined by doctor Angelo
- 0:04Giardino,
- 0:05chair of the pediatrics department at the University
- 0:07of Utah and chief medical officer at Intermountain
- 0:10Primary Children's Hospital in Salt Lake City. Doctor
- 0:13Giardino, thank you for joining us today.
- 0:15Thanks, Chris. I'm looking forward to talking with
- 0:17you in the audience.
- 0:19Excellent. Yes. So great to have you on
- 0:20with us today. Doctor, for those of us
- 0:23who are not as familiar with you and
- 0:25your work, could you please introduce yourself and
- 0:27tell us a bit about your background?
- 0:29Sure. So,
- 0:31Chris, I'm a a pediatrician,
- 0:33and I've been,
- 0:35serving as the chair of pediatrics
- 0:38here in Salt Lake and the CMO at
- 0:40the Intermountain Primary Children's Hospital for about 6
- 0:43years. Prior to that, I was in Houston
- 0:46at Baylor College of Medicine and,
- 0:49Texas Children's Hospital. And then prior to that,
- 0:51I had a long career in the Philadelphia
- 0:53area.
- 0:55Gotcha. Thank you for sharing those, details of
- 0:57your background with us today. Doctor, let's get
- 0:59into the questions. So let's start with what
- 1:01are your top priorities today?
- 1:04Well,
- 1:05you know, in pediatrics,
- 1:06Chris,
- 1:07one of the
- 1:09really big issues that has come to the
- 1:11forefront
- 1:12over the last few years is just
- 1:15the,
- 1:16the depth of mental health and behavioral health
- 1:19needs
- 1:20that children in our community have.
- 1:23So we've been spending a fair amount of
- 1:26time both in the department of pediatrics and
- 1:28at the children's hospital thinking about how to
- 1:31assess
- 1:32that mental health, behavioral health need,
- 1:35and then how to meet those needs. And
- 1:38it's a real need. It's not that we're
- 1:40just, better at recognizing
- 1:43the behavioral health needs. It actually is increasing
- 1:46in prevalence and incidence.
- 1:48So that's definitely
- 1:50one of the top priorities I have right
- 1:52now.
- 1:53Doctor, what have you learned on that front
- 1:55from talking with colleagues at other health systems?
- 1:59Yeah. This is kinda nationwide. You know, it's
- 2:01coast to coast, border to border. I think
- 2:04all of us are thinking about how
- 2:07to incorporate,
- 2:08behavioral and mental health issues. So if you
- 2:11think about it with children,
- 2:14most of the behavioral health needs are in
- 2:16the mild to moderate range,
- 2:19and primary care providers can usually assess
- 2:22early onset anxiety
- 2:24and,
- 2:25affective disorders like depression. So a lot of
- 2:28this care needs to be at the primary
- 2:30care level,
- 2:32but then there are, you know, more serious,
- 2:34moderate, and serious
- 2:36or intensive problems. So we we need to
- 2:39have a system of care approach
- 2:41that incorporates,
- 2:43primary care with the general pediatrician
- 2:46and then
- 2:47a multidisciplinary
- 2:48approach
- 2:49to kids that have, more severe or, issues.
- 2:54And, you know, as you think about that,
- 2:57that kind of physical health, mental health divide
- 3:00really needs to break down.
- 3:02So most of my colleagues across the country
- 3:04are dealing with this as well.
- 3:06We have the system of care approach
- 3:09where you have,
- 3:11kind of a pretty inclusive thought process
- 3:13in terms of who's on the team. So
- 3:15you need
- 3:16psychiatrists, psychologists,
- 3:18licensed clinical social workers,
- 3:21psych techs,
- 3:22and then you also need to have the
- 3:24more typical,
- 3:26health providers like physicians
- 3:28and nurses
- 3:30and clinical social workers involved. So we're really
- 3:33kinda thinking about how to assess the kids,
- 3:35decide what they need, and then get them
- 3:37to the right level of care.
- 3:40So that's kinda somewhat new ground for many
- 3:43of us. So there's been a fair amount
- 3:45of investment in learning about that and then
- 3:47thinking about that.
- 3:49The good news is
- 3:50that legislators
- 3:52and regulators
- 3:54are seeing
- 3:55this issue as well. So they're trying to
- 3:57be good partners and making it a bit
- 4:00easier to stand up these services
- 4:02to
- 4:03allow
- 4:04professionals
- 4:05into this practice area.
- 4:08And what we need to have happen is
- 4:09we need to have the finances
- 4:11follow this.
- 4:12The payers and the insurance companies
- 4:15need to now kind of come up with
- 4:17ways
- 4:18for a variety of professionals to,
- 4:21be able to code and bill for these
- 4:22services.
- 4:24It's certainly, doctor, encouraging to hear that an
- 4:26awareness is growing, and hopefully that only continues.
- 4:30On that note, how do you anticipate your
- 4:32role and and the role of your team
- 4:34is gonna evolve over the next 18 months
- 4:36or so, whether it's with respect to mental
- 4:38and behavioral health or on other fronts?
- 4:41Well, you know, certainly in the mental and
- 4:43behavioral health,
- 4:44front, we're thinking about, the kinds of programs
- 4:47we need and the services,
- 4:50that we have to stand up. I would
- 4:52say, you know, just in general, being a
- 4:54chair of pediatrics, I'm always thinking about
- 4:57recruitment and retention
- 4:59of both faculty and staff.
- 5:01And that has certainly
- 5:03been a challenge
- 5:04more and more because there's a lot of
- 5:06options for people that are well trained.
- 5:09So what we've kinda found is our secret
- 5:11sauce is we're
- 5:12super transparent
- 5:14around what the job expectations are,
- 5:17because, again, the newer generations
- 5:20actually expect a lot of clarity,
- 5:22around what they're being asked to do at
- 5:24the get go. We're trying to be super
- 5:26transparent around the compensation models,
- 5:29so that people understand
- 5:31not only what we're asking to do, but
- 5:33also how they'll be compensated.
- 5:35And then we're really focusing
- 5:37a lot on
- 5:39kind of their wellness,
- 5:41I guess, is the best term to use.
- 5:43So,
- 5:44obviously, when they're at work, we need them
- 5:46to work super hard, but we also want
- 5:48them to understand we've built time in
- 5:51to their annual calendar for time off for
- 5:55professional development
- 5:56opportunities. And when they take time off or
- 5:58if they're at a conference, we want them
- 6:00to be free
- 6:02of the work back at home.
- 6:04So, we have, I think, kind of a
- 6:06pretty good model for thinking about
- 6:10maintaining their resilience and wellness.
- 6:12And I think if we were talking 15
- 6:14years ago, I won't be using these words.
- 6:17So we're definitely thinking about that.
- 6:19And then I guess the only other thing
- 6:21I would add that's really top of mind
- 6:24is, is keeping up with the technology
- 6:28that just keeps in, kind of rolling out.
- 6:30So, of course, there's a lot of talk
- 6:32about,
- 6:33artificial intelligence and ambient listening systems that have
- 6:37AI
- 6:38as their backbone, so that we can hopefully
- 6:41reduce the documentation
- 6:43burden that a lot of these frontline clinicians
- 6:46have. And that's a godsend,
- 6:49because so much of a clinician's time is
- 6:52now taken up with
- 6:54the documentation
- 6:55and the electronic medical record and then the
- 6:58coding and billing. So if we could relieve
- 7:00that, and AI seems to be, like, perfectly
- 7:02designed to do that. We're really interested in
- 7:05learning more and more about that.
- 7:07Certainly, a lot of clinicians that we have
- 7:09spoken to at Becker's will relate to that
- 7:11doctor.
- 7:12Shifting a little bit here. So
- 7:15I'd like to ask you, what makes you
- 7:16nervous and what makes you excited right now?
- 7:20You can take that in either order that
- 7:22you wish.
- 7:24Well, I I think,
- 7:26you know, I'm I'm delighted that we're starting
- 7:28to pay attention
- 7:30to,
- 7:31the mental and behavioral health needs the kids
- 7:33have. So I think that's a really good
- 7:35thing.
- 7:36We're a little bit short on the programs
- 7:38and the staff to do that, but it's
- 7:40a good thing that that's being focused upon.
- 7:43I think what I'm really worried about or
- 7:45what I'm nervous about
- 7:46is,
- 7:47the the finances
- 7:49that we have to support all this work
- 7:52just seem to be under duress right now.
- 7:54So
- 7:55the margins, as you know, are shrinking.
- 7:58And whenever they're shrinking margins,
- 8:01and again,
- 8:02the reasons for that are clear,
- 8:04coming out of the pandemic, the workforce issues
- 8:08are pretty standard conversation for all of us.
- 8:11The supply chain issues are standard
- 8:13conversation for all of us.
- 8:15The kind of the health systems working with
- 8:17the payers
- 8:18seems to be kind of at a particularly
- 8:20tense point.
- 8:21So the margins are shrinking. And when that
- 8:23happens, then the programs we need to stand
- 8:26up, particularly those that need a supplement
- 8:30from the hospital,
- 8:32tend to be under pressure.
- 8:34So I'm a little worried about that, and
- 8:37I'm hopeful that,
- 8:38we'll be able to, find a a path
- 8:41forward where
- 8:42the services that we need can get appropriately
- 8:46paid for,
- 8:47within the kind of the system that we
- 8:49have.
- 8:50But I am really concerned about the shrinking
- 8:53margins in health care, particularly at the hospital
- 8:55level.
- 8:58Lastly, doctor, I wanna ask you what issue
- 9:00in health care, particularly pediatrics, merits a brighter
- 9:03spotlight in this point in time?
- 9:06Well,
- 9:07you know, I'm really thinking a lot about
- 9:11the Medicaid system. And that may be surprising,
- 9:14but, you know, it's it's it's probably about
- 9:1640% of the children in the US are
- 9:19covered under Medicaid,
- 9:20and that's that joint federal state program.
- 9:23And because it has a state component,
- 9:26it's under a lot of pressure every year
- 9:28because,
- 9:29state budgets
- 9:30always have to be balanced.
- 9:32So I worry
- 9:34about the current social and political environment where
- 9:37kids that are from traditionally disadvantaged backgrounds,
- 9:41might not be the highest priority,
- 9:44and then that impacts the Medicaid program. And
- 9:46so many of us in pediatrics
- 9:48depend on a robust and healthy Medicaid program
- 9:51that truly serves as the safety net for
- 9:54the kids that live at or below the
- 9:56poverty line.
- 9:58Doctor, thank you so much for joining us
- 10:00today and being so generous with your time
- 10:02and your insights. We absolutely cannot wait to
- 10:04share them with our audience, and we can't
- 10:06wait to connect with you again soon.
- 10:08Well, thanks, Chris. I appreciate you giving me
- 10:11a little bit of time to talk about
- 10:12these important issues.