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LFP006 - Innovation in Insurance with John Shaw of Direct Line
Although this episode is entitled “innovation in insurance” – there is much food for thought of far wider applicability.
Fintech narratives often slip into “disrupting banking” – whereas this is just a part of Financial Services – insurance is another vast part.
There is another narrative that assumes innovation is the preserve of the “t-shirts” not the “suits” – whereas in practice in the sector as a whole there has been massive (excess even?) innovation in recent decades.
Furthermore there are some FS incumbents who…
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