Soft is the new hard: Communication, responsibility and navigating change
In today's episode, we are joined by the incredible Leah Mether, a communication expert and author of the book Soft is the New Hard. Leah's expertise lies in helping individuals navigate the challenges of change, difficult conversations, and communicating more effectively.
In this episode, we dive deep into the importance of curiosity and empathy in dealing with resistance to change, especially in the context of the disruptive changes brought about by the pandemic. Leah outlines eight reasons why people resist change and provides practical strategies to address each one.
We also discuss the…
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