Latest / Host Planet: Airbnb, Holiday Let, and Vacation Rental Insights / Welsh Holiday Let Owners Are Giving Up
Transcript
- 0:00They're literally at their wits end so they want to give up,
- 0:03they want to sell, but of course nobody's buying holiday left
- 0:06properties in Wales at the moment. 47% of those who have
- 0:10reverted to council tax plus premium are now either making
- 0:14new profit or a loss. That's nearly half.
- 0:17That's pretty bad. There's only one solution to
- 0:20this. 182 is too high. Is the Welsh Government ruining
- 0:24the country's holiday Let's sector?
- 0:27What is the impact of the 182 day threshold and what do
- 0:32operators need to tell the government during this vital
- 0:35consultation period? Nikki Williamson from Pasca UK's
- 0:39Wales branch is the special guest on today's House Planet
- 0:42podcast. Nikki, thank you for joining us
- 0:49on the Host Planet podcast. Let's start by explaining the
- 0:54182 day threshold in Wales. Just explain to us what this is
- 0:59all about. OK.
- 1:01So the 182 day threshold is it's a new piece of legislation which
- 1:06came in effective April 2023. Prior to that a business, a self
- 1:13catering business needed to be available for 140 days and let
- 1:20for 70 days and the new piece of legislation increased those
- 1:25numbers. So they have to be available for
- 1:27252 days and they have to be let for 182 days.
- 1:33So 182 days, now this is basically half the year, isn't
- 1:37it exactly 6 months? And we should probably say at
- 1:40this point that in the UK, the days and rules are different
- 1:44depending on where you are. It's different in Wales, it's
- 1:47different in England, It might even be different in Scotland as
- 1:50well. I know I've got a couple of
- 1:51properties in England and I think we've got to be let for
- 1:54104. If that's right off the top of
- 1:56my head, you probably know the numbers better than me.
- 1:58So there's a big difference between just over 100 compared
- 2:02to 100 and in 82. So talk us through the impact of
- 2:06this on operators in Wales. OK, so actually in England it's
- 2:11still 70. So it hasn't increased from it
- 2:15used to be the same as Wales and Wales has now increased theirs.
- 2:19So they've increased it by 2 1/2 times.
- 2:22So it's pretty significant. So it, yeah, it's, it's been
- 2:28pretty brutal, to be honest. We talk about half a year.
- 2:32I actually get very frustrated when people talk about half a
- 2:36year being being able to operate for half a year, because that
- 2:39assumes that you're you're only a business when you've got
- 2:44guests in. And we all know that every
- 2:46business needs an awful lot of things doing behind the scenes
- 2:49in order to be ready. So it's a bit like saying a
- 2:51primary school is not a school and it's not a business unless
- 2:55it's got kids in the classrooms. So about half a year is, yeah,
- 3:03is is a term that's used, but it's not as simple as that
- 3:08because trends have changed. So whereas, I don't know, pre
- 3:13COVID people used to book for seven nights, 14 nights.
- 3:17They used to book in in week bookings.
- 3:20Now what happens is they book late and they probably book for
- 3:24three nights, maybe four nights. So even if you think about it in
- 3:27terms of weeks, it's a lot less than it used to be.
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- 4:49Do you have any statistics that you can share in relation to
- 4:53especially full time operators? I'm thinking here are full time
- 4:57operators really struggling to get to 182?
- 5:00Do we know the percentage of people who just who just can't
- 5:03really achieve it? Yeah, we in our last, it's about
- 5:07a half, a half cannot achieve it and that's whoever you listen
- 5:13to. So if you listen to Welsh
- 5:14Government, they'll tell you it's 60%, but that that's not a
- 5:17pure figure. But in, according to all our
- 5:20surveys, it's, it's about 1/2. Some surveys will tell you it's
- 5:27less than that. But it it, it, I mean, even if
- 5:31you took the Welsh Government figure of 60% and making it,
- 5:35that means 40% of businesses are failing and that's not a good
- 5:39statistic. So with 40% of businesses
- 5:42failing, I mean, what's, what's the impact specifically on those
- 5:45businesses If you can't operate, you can't meet the 182 day
- 5:50minimum, what happens? So the 182 minimum is to allow
- 5:55you to access business rates. So you would pay as a business,
- 6:00you would pay business rates. If you fail to meet the 182 then
- 6:04you get reverted to council tax. So it's non domestic, non
- 6:10domestic to domestic. And then what happens is there
- 6:13is an additional premium added. So the premiums in Wales can be
- 6:20up to 300% of council tax. So basically that means you're
- 6:25you're potentially paying up to 400% council tax.
- 6:29And real term figures then what are we talking like say if I
- 6:33don't know, let's say you've got a 2 bedroom holiday let
- 6:37property, what would you expect to pay in council tax if you
- 6:41can't meet the 182 days? So the most common council tax
- 6:46premium is 150% and that's in in most of the sort of hotspot
- 6:52counties, local authorities. To give you an example of a 2
- 6:57bed near to where I live, you would probably pay about 2000 if
- 7:03you were paying normal council tax.
- 7:05You would pay just short of 6 if you were paying council tax plus
- 7:09a premium. Now if you put that into real
- 7:11terms, the average revenue of A2 bed property is around 20,000.
- 7:19That's revenue. That's not profit.
- 7:21Once you've taken away all your costs, your laundry, your
- 7:23cleaning, your gardening, your utilities, your Commission to
- 7:28your agency, all of those things.
- 7:29Once you take those away, you might make 3000.
- 7:33If you're a bit leaner, you might make 5000.
- 7:35So if you're paying a council tax premium of 6000, that's
- 7:39taken away any profit that you may have had.
- 7:42And what we're hearing in our latest survey is that I think
- 7:47it's 47% of those who have reverted to council tax plus
- 7:51premium are now either making new profit or a loss.
- 7:56That's nearly half. That's pretty bad.
- 7:59So basically viable. Are those people where it is
- 8:03unviable? Are they giving up?
- 8:04What? What are they telling you?
- 8:06Yeah, they're trying to give up there, to be honest.
- 8:09There's a there's a mental health crisis out there.
- 8:11People are absolutely at their wits end.
- 8:14What's happening is people are getting council tax bills that
- 8:16they can't pay at the moment. They're getting council tax
- 8:19bills plus premiums backdated for three years.
- 8:24So these are bills in the 10s of thousands of pounds and they
- 8:28can't pay them and they're, they're literally at their wit's
- 8:32end. So they want to give up, they
- 8:34want to sell. But of course nobody's buying
- 8:37holiday left properties in Wales at the moment.
- 8:39So, so they're trapped. And some people that we, we used
- 8:45to hear an awful lot about, I'm having sleepless nights about
- 8:48this. That has now that was a year
- 8:51ago, a year on sleepless nights has turned into much worse.
- 8:55And people are just beside themselves and they can't get
- 8:57out. And then if you've got, if
- 9:00you're in a county such as Gwynedd, where they've now
- 9:02introduced Article 4, that puts even more restriction.
- 9:05So that restricts on who they can sell to and how and what
- 9:09purpose they can sell their properties for.
- 9:11So yeah, people are people are at their wits end, quite
- 9:14frankly. And what is past doing to help?
- 9:20What are you trying to do in terms of lobbying and and
- 9:24talking to the Welsh politicians and the Welsh Government?
- 9:27I mean, ideally, what would you like to see happen?
- 9:30There's only one solution to this. 182 is too high, so there
- 9:35are many, many things that are being banded about.
- 9:38The consultation talks about different things at the moment,
- 9:42but the only way to solve this problem is to lower 182.
- 9:46It's simply too high. Lower 182 and all those a lot of
- 9:50the problems associated will go away.
- 9:53Where should it be lowered to? I mean, ideally as operators
- 9:58we're probably going to say, well, as low as possible.
- 10:00I mean, you know, in the past there you were saying it was 70
- 10:03days. You've got to be operational
- 10:04for. You would imagine the
- 10:06government, the Welsh Government are not going to go back to what
- 10:08it was previously. Where do you think is a
- 10:10reasonable number? So that's the burning question,
- 10:13isn't it? And that's the question that is
- 10:16always asked. So if you go back to the
- 10:18original consultation, the majority, there were eight
- 10:23people I believe that said 182. So that gives you, that gives
- 10:29you an idea that it's not right. Everyone else was lower than
- 10:34that. The original FHL tax allowance
- 10:38was 1/05, so that would be a a sensible suggestion in my
- 10:44opinion. But the reality is, if you, if
- 10:47you actually did a proper consultation, if you did a
- 10:50proper impact assessment, that would give you the number, that
- 10:55would tell you what the number should be.
- 10:58So the suggestion being there then that there really hasn't
- 11:00been a proper impact assessment of what's happening in, in terms
- 11:04of the the Welsh holiday that market.
- 11:07So I mean has, has nothing really been done previously?
- 11:10Are we seeing kind of the same old issue here with policy
- 11:13making that often the lawmakers don't really have the right data
- 11:17at their fingertips? They certainly don't have the
- 11:19right data. I mean you'll see that with
- 11:22other policy making decisions. So for example, the the tourism
- 11:28levy that is based on there being their impact assessment
- 11:33for the tourism levy is that it's based on there being
- 11:35between 16,000 and wait for it 55,000 holiday let businesses in
- 11:43Wales. So that's not a a number, that's
- 11:48not a range that I would ever make a business decision on.
- 11:53So there is there is a huge lack of data.
- 11:55There is an easy solution to that.
- 11:57We have long been calling for statutory registration, so
- 12:01statutory registration, done well, would give the data that
- 12:08they need in order to be able to make good decisions.
- 12:11What does statutory registration done well look like do you
- 12:15think? So statutory registration done
- 12:18well is something that is simple and straightforward, doesn't
- 12:25become a burden, but also ask some simple compliance checks
- 12:33and also requires you to upload documents which which to be
- 12:41honest, these are documents that you would normally have.
- 12:43So if you if you advertise your holiday lap business with an
- 12:47agency, you would be asked for fire risk assessment, gas safety
- 12:51certificate, public liability insurance certificate.
- 12:57So those are the things that you would be asked for anyway.
- 13:01And so statutory registration done well would require an
- 13:04upload of those that would then create a level playing field.
- 13:10It would create a self a safe environment and it would it
- 13:14would ensure that you have the correct standard of safety for
- 13:17the consumers and it would give the data that they need.
- 13:22Data, Well, yeah, we, we, we all need the right data, don't we?
- 13:27Continuing on the data theme then, I mean what's the impact
- 13:31here in terms of visitor numbers and the wider tourism industry
- 13:36in Wales if we continue to see a drop off in the number of
- 13:40holiday let's in the country? Well, the holiday let's in Wales
- 13:45are the bedstock. So people want to come to
- 13:50traditional Welsh homes, they want to be self-sufficient.
- 13:55But the reality is that there aren't an awful lot of hotels.
- 13:57So there aren't there aren't a lot of options.
- 13:59I mean, in some in some counties, I mean take care of
- 14:03Dean, for example, there's hardly any hotels there.
- 14:06So what's the option? So where can they go?
- 14:09Where can they stay if if the holiday let numbers are going
- 14:14down, but the reality is the visitor numbers are going down
- 14:17as well. So between 2022 and 2024, the
- 14:23overnight visitor numbers have gone down by 29%.
- 14:28So and that that's a Welsh Government number, That's the
- 14:31number that Welsh government are publishing.
- 14:33So, and, and a lot of that is being seen by self catering
- 14:39operators. So the latest wave report that
- 14:43they, the tourism barometer that they publish basically said that
- 14:4947% of self catering businesses are are seeing less numbers, but
- 14:54then that extends to attractions.
- 14:58So visitors to attractions are down some as many as much as
- 15:0330%. So it's the whole visitor
- 15:06economy really that that's feeling it.
- 15:09We mentioned the the consultation a little bit
- 15:12earlier and this is ongoing now so people can can respond to
- 15:17this. The consultation is proposing
- 15:20averaging 182 days over two to three years and counting up to
- 15:2514 charity nights. And it seems to me like the last
- 15:28thing operators need is, is, is to be contributing to charity
- 15:32nights at the moment. But in in practical terms, do
- 15:36you think these tweaks will materially help operators or is
- 15:40it just a bit of token nonsense really that's not going to make
- 15:43much difference? Obviously we appreciate the fact
- 15:46that they are consulting on it so that, but it's put it back in
- 15:50the spotlight and it also acknowledges the fact that it
- 15:55does need to be, there are flaws in the policy and it does need
- 16:00to be addressed. We're surprised by what came out
- 16:06in the consultation. We're concerned by what came out
- 16:10in the consultation. But we also think that this is
- 16:13an opportunity to feedback on all points.
- 16:16And that was made pretty clear actually in there was just there
- 16:21was a question to Mark Drakeford in the Senate this week.
- 16:24And he made it very clear that actually you should be
- 16:28responding on all aspects of the of the policy, not just those,
- 16:32those tweaks or those token gestures, as he mentioned.
- 16:36But to look at them specifically, people are already
- 16:40suffering from 182 being such a Cliff edge.
- 16:45So if you, if you make 182 nights, you're not a business.
- 16:50If you make 182 nights, you are. And it's such a Cliff edge.
- 16:54And even the ones that do make it, they're not making it easily
- 17:00and they're doing everything they can to make it.
- 17:02They're pulling out every trick in the book.
- 17:06And the ones that aren't making it there, it's even worse
- 17:11because they're not even getting there.
- 17:13So if you have A and so much of it is completely out of their
- 17:17control. So if you have a, if you have a
- 17:20bad weather summer, if it rains all summer then and if it rains
- 17:25all summer in year 1, then you're already behind for year
- 17:292. So there's even more pressure
- 17:32and that it just creates more pressure over a three-year
- 17:35period. So I appreciate what they're
- 17:38trying to do, but it it, it's going to be very difficult.
- 17:41It's it, I think it's going to make that mental health aspect
- 17:44even worse. And if and if the visitor
- 17:46numbers continue with the same trend that they're displaying at
- 17:50the moment, then that's really not going to help.
- 17:54And, and the point about charity weeks, this was something, it's
- 18:00great. It's something that holiday let
- 18:04owners have have done a lot of in the past and it's great that
- 18:08they're going to now acknowledge that it should be included.
- 18:11But if we're looking for exemptions, there's so many that
- 18:15should be before that. So the the local authorities
- 18:20already have the discretion to be able to use their discretion
- 18:26basically, but they're not. So we've done 2 Freedom of
- 18:31Information requests. We've had minimal responses that
- 18:36are showing any sort of discretion at all.
- 18:38So we did one in 23, one in 24. And I think there were two local
- 18:42authorities that declared that they were doing something.
- 18:45One was doing a payment plan and one was giving a year's grace
- 18:48actually on the premium. So they should be doing it
- 18:54anyway. So adding charitable weeks is
- 19:01not is not really going to cut the mustard.
- 19:03We've got some pretty horrible experiences going on out there.
- 19:07So we've got people I can think of a member, his wife has
- 19:13terminal cancer. He is spending too much of his
- 19:18time worrying about whether he's making 182.
- 19:22And what makes it even worse is she's worrying about him
- 19:25worrying about 182. So there's there's some pretty
- 19:28horrible experiences out there and then they're not that
- 19:33discretion is not being applied. So yeah, it'd be lovely to do
- 19:36the charitable donations, but I'm not sure that's really high
- 19:41on the priority list. I've got another member who he
- 19:44had to shut for a certain amount of time because he wanted to go
- 19:49as carbon 0 as he could. He wanted to get to net zero.
- 19:52So he spent a lot of time renovating and putting in new
- 19:56systems and as a result he only made 111 nights.
- 20:02As a result, he then got reverted back to council tax
- 20:05plus premiums and got a huge bill.
- 20:07So it it doesn't seem to fit with it doesn't fit with the
- 20:12overall objectives. You mentioned there there that
- 20:14some operators are using every trick in the book to get to 182
- 20:21and and beyond. What are they being forced to do
- 20:25to reach the threshold? There, I mean, you've got to
- 20:28remember that these people, the what, what are our statistics,
- 20:32the, the majority of holiday let owners are Welsh.
- 20:39So half of them live within 10 miles and 5050% I think live
- 20:45next door. And then I, I need to check
- 20:48those numbers for you. But the majority of them are
- 20:53Welsh residents. And what, what I mean by every
- 21:00trick in the book is that they're, they're, they're
- 21:02meeting 182 at any cost. And any cost might mean their
- 21:06health, might mean financial, but they're all discounting.
- 21:11So 86% are discounting in order to get to 182.
- 21:15Now that that then has a knock on effect on everyone.
- 21:18So if you can get a really cheap deal in a holiday lap, then
- 21:22you're not going to stay in a hotel and you and that's driving
- 21:25the hotel prices down. So it it's affecting everybody.
- 21:29What's your message to Welsh operators in relation to the
- 21:34consultation? What do they need to be doing
- 21:37and and saying to the Welsh Government?
- 21:39They need to take it seriously as a consultation.
- 21:43I'm pretty sure that there will be an awful lot of data that
- 21:46comes into this consultation and it won't be restricted to those,
- 21:50those 3 aspects that they're consulting on.
- 21:54The the message is very, very clear. 182 is too high.
- 22:00Way too high. We mentioned then there's a talk
- 22:04of a a grace period before properties revert to council
- 22:08tax. What do you think?
- 22:11The minimum grace period and process would be fair and
- 22:15workable of course, for councils, especially when we
- 22:17consider the the valuation office backlog.
- 22:22I think what would be fair is to use the discretion appropriately
- 22:28that they already have. So you can't put, you can't put
- 22:32a time limit on the chap I told you about whose wife's got
- 22:36terminal cancer. You just can't do that, I think.
- 22:40I think the unfortunate thing is that the local authority
- 22:43discretion is discretionary. I think if it was mandatory then
- 22:49it would we would see it happening more often to be
- 22:52honest. If you if you've got 182, if
- 22:55you've got the level right, you wouldn't need to have the grace
- 22:59period. In terms of the intentions of
- 23:03the Welsh Government, what were the intentions of the Welsh
- 23:06Government when they introduced 182 and do you think they're
- 23:10achieving those intentions? So our understanding is that the
- 23:15intention was to bring back housing stock into the housing
- 23:19market for local families, local local people.
- 23:24We're not seeing much evidence of that.
- 23:28They're they're hitting the wrong people.
- 23:32So the sort of expense you've got, you've got second homes,
- 23:37you've got holiday lap businesses and you've got
- 23:39everything in between. So your second homes, if
- 23:44they're, if they're being sold, they're never going to be bought
- 23:46by young local families. They're just completely out of
- 23:50their out of their range. So what we're seeing is that the
- 23:55the houses that are coming back onto the market are either just
- 23:59sitting there or they're being recycled into other second home
- 24:04owners. The other thing that we're
- 24:07seeing is because of the way they're priced, they're not,
- 24:11they're not access entry housing, they're not affordable.
- 24:18So the, what we're seeing is that the people that can afford
- 24:20them tend to be retirees from out of the area who've
- 24:24downsized. And that doesn't really help
- 24:28anybody because they're probably, they're probably
- 24:31retired, they're probably not particularly economically
- 24:34active. And as they get older, they're
- 24:37just going to draw on the, on the community as opposed to
- 24:42really add to the community. Whereas a, a holiday let
- 24:47business brings people in all the time.
- 24:49They make recommendations of pubs, of restaurants, of cafes.
- 24:53They, they're, they're there on the High Street, they're
- 24:56visiting attractions and they're bringing money in.
- 24:59And as well as that you're seeing they all the maintenance,
- 25:04all the laundry, all the cleaning, the gardening,
- 25:11they're, they're employing local people, they're part of their
- 25:14own community. They're employing local people.
- 25:17I heard about a building company the other day who quite a, a
- 25:22reasonable sized building company employs 50 people
- 25:25directly. And he's really worried now
- 25:29because the the drop in business that means that he might have to
- 25:33lay off some of his team. And those are the sorts of
- 25:37effects that we're seeing now. So it's, it's not, it's not
- 25:41protecting the communities as they intended.
- 25:44It's it's having the opposite effect.
- 25:46How might the political landscape in Wales change things
- 25:51over the next few years? And if you can, you know, what
- 25:55are the kind of conversations that you've been having with the
- 25:57different political parties about 182.
- 26:02We've had lots of, we've had lots of conversations with all
- 26:05political parties and the one thing that comes out in all of
- 26:09my conversations when I'm speaking to them, 101 and this
- 26:13is every party, is that 182 is too high.
- 26:19Everybody recognises it, but when speaking formally, it
- 26:24doesn't always get translated. What I would like to do is just
- 26:28give everybody a break, just pause all of the legislation.
- 26:33We've got 22 pieces of legislation that are hitting
- 26:37self catering owners at the moment, 22 and if you had any
- 26:42one of those 22 would have an impact.
- 26:45So what we really need to do is get statutory registration done
- 26:50properly so we know what, we know what the sector looks like,
- 26:55then pause, then agree on how they move forward with policy
- 27:01and legislation. And really what needs to happen
- 27:06is tourism in Wales needs a boost.
- 27:08If you think back, tourism and agriculture are the, they're the
- 27:13two consistent, They're the two consistent of Wales, aren't
- 27:18they? They're, they're always there.
- 27:20And if you damage farming and you damage tourism, what have
- 27:22you got left? So tourism needs to be
- 27:26celebrated. And sometimes you just, you just
- 27:29need to drive around Wales and just remind yourself of how
- 27:33amazing it is. So, So, yeah, I think the
- 27:37legislation needs to reflect that.
- 27:39I think we need, we need some policies that celebrate tourism
- 27:44in Wales, that push tourism in Wales.
- 27:47The Croso the the actual genuine Croso, the genuine welcome of
- 27:52Welsh people. That's what our members have
- 27:54been doing for decades, that's what they love doing, and sadly,
- 27:58182's just taken that joy away. Let's imagine Mark Drayford is
- 28:04in front of us right now. What would your message be to
- 28:07him? My message to Mark Drakeford
- 28:09would be to really listen. Listen to what the sector have
- 28:14been saying to him, look at the data that we've putting in, been
- 28:17putting in front of him and recognize the assets that Wales
- 28:23has and celebrate those assets. And actually read every comment
- 28:27that comes in in the consultation because that will
- 28:30tell you that 182 is not working. 182 not working and a
- 28:35lot of other challenges, but let's end on a positive note.
- 28:39Tell us why self catering holiday letting is great in
- 28:44Wales and it does have a bright future.
- 28:47Because it's made-up of thousands of micro businesses
- 28:54who absolutely love Wales, absolutely celebrate the
- 28:58heritage, the culture, the language and it's that pride
- 29:03that brings people back year on year.
- 29:05I've got members who have been doing it for decades. 6 years,
- 29:09I've got 1 member who's been, she's in her 90s and she takes
- 29:13such pride in her cottage. And it's all of those thousands
- 29:20actually, of people who are, who are bringing people back to
- 29:24Wales for everything. I mean, I'm just looking out the
- 29:27window here. The sun's shining, it's blue
- 29:31skies. I can see the mountains.
- 29:33I can see, I can't quite see the sea, but I can nearly see the
- 29:37sea and take a little drive from here and within a 5 minute drive
- 29:43you can see 5 castles. It's it's like nowhere else.
- 29:50It's an absolutely magical nation and we should be really
- 29:55celebrating that because it's got so much to offer.
- 29:59Absolutely gorgeous country, magical place like Nikki says.
- 30:04So do yourself a favour and also do the Welsh tourism industry a
- 30:07favour as well. Book yourself your next holiday
- 30:10in Wales Nikki. Just before you go, where can
- 30:14people find out more information about PASK and just explain to
- 30:18us how PASK are helping and and lobbying in relation to this
- 30:22situation? So Pask, we're a very small
- 30:26team, but we we're all very passionate.
- 30:30We're all operators. So we all do it ourselves.
- 30:32So we get it, we understand it and all of us are very dedicated
- 30:41to what we do. So you can find more about, I
- 30:45mean, if you look at our our website, you'll find more about
- 30:48it. But one of the things that we do
- 30:50is we do a weekly newsletter. That weekly newsletter is
- 30:54crammed with information. And that will what we what we
- 31:00try and do with that is we, we do the thinking for you.
- 31:03So if it's not in the newsletter, it's not something
- 31:05you have to worry about this week.
- 31:08But yeah, we're, we're a membership organization.
- 31:11We have about 500 individual members in Wales.
- 31:15We also have a couple of the big agencies, which means that we're
- 31:22able to. So our, our reach is probably in
- 31:25excess of 10,000 in, in Wales. And that's because of we, we
- 31:31work with Sykes, we work with travel chapter and they're part
- 31:34of our part of our membership base.
- 31:38So we lobby very hard and so the the big pieces that we do, it's
- 31:45the advocacy stuff, but it's also the supporting our members.
- 31:48So at the moment we have hundreds of members that are
- 31:53suffering because of council tax premiums and backdated council
- 31:56tax premiums. And there's a lot that we can do
- 31:59to to help people with that. So you never need to feel like
- 32:03you're on your own. Task doing a lot of fantastic
- 32:07work and we'll put the link to their websites in the show
- 32:10notes. Nikki, thank you so much for
- 32:12joining us on the show and for explaining everything that's
- 32:15going on in Wales. Thank you.
- 32:18Can I do one last shout out? Of course.
- 32:21Go for it. So we're able to do, we do have
- 32:26some successes. We work very hard on behalf of
- 32:28the the members and the sector, but there's one group of people
- 32:33that I'd really like to do a shout out.
- 32:35So we have some fantastic members.
- 32:38A lot of what we do benefits the whole sector, but it's our
- 32:43members that pay for it. And it's it's them that put
- 32:48their hand in their hands, in their pockets and put their
- 32:50money where their mouth is. So my big shout out actually is
- 32:54to our is to our members and our agency members who and who do
- 32:58that for us. Great to chat to Nikki
- 33:00Williamson there from Pasca UK's Wales branch.
- 33:03If you're a Welsh operator, make sure you take part in that
- 33:05government consultation. All right, that's it for today's
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- 33:50Until next time, happy hosting. Yeah.