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296: Stay Close to Your Users (Andrew Bialecki)
Andrew Bialecki, CEO of Klaviyo, discusses building systems to process and get insight from business' data, scaling personality and humanity to mass communication, and translating customer feedback into concrete product improvement. Plus, the debut of 'Ask thoughtbot'!
Klaviyo
David Cancel on Giant Robots
The Innovators- Walter Isaacson
Andrew on Twitter
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The skinny
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