Ep. 13 - Surviving and Thriving in the Small Business Landscape

Big Talk About Small Business · Oct 4, 2023 · 1h 16m · transcript

Are the common pitfalls of small businesses making you stumble? Fear not! This episode is going to arm you with the insights and practical advice to brave the world of small businesses and learn from our experiences, triumphs, and failures. We promise to take you on an enlightening journey, spiced with a dash of humor, as we share our candid reflections on the common mistakes that small business owners often make.

We explore the importance of managing customer touch points, sharing our thoughts on how neglecting them could lead to a potential loss of customers and revenue. Through a case…