Latest / Financial Survival Network / Franchise Stacking - Jon Ostenson #6411
Transcript
- 0:00Speaker 1: You're listening to Carrie Let's's Financial Survival Network, where you
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- 0:27Speaker 2: Welcome, you are listening to the Financial Survival Network. I'm
- 0:32Speaker 2: your host, Carrie Lets, And well, you know, we talk
- 0:35Speaker 2: a lot about investing here. A lot of it's passive investing.
- 0:39Speaker 2: You put your money here, you put your money into
- 0:41Speaker 2: precious metals, cryptocurrency, whatever. What about putting it into yourself?
- 0:46Speaker 2: What about a business franchise? We've talked about it before.
- 0:51Speaker 2: John Austensen is with us now from Fanbridge Consulting. It's
- 0:55Speaker 2: great to have you on, John, So I always thought
- 0:58Speaker 2: of like franchising is kind of the shortcut to starting
- 1:02Speaker 2: your own business. You basically kind of buy somebody else's
- 1:07Speaker 2: knowledge a business plan, and you kind of start from there.
- 1:14Speaker 2: What am I missing? Yeah?
- 1:16Speaker 3: No, it allows you to start on second or third
- 1:18Speaker 3: base in most cases. Right, you've got a franchiser on
- 1:20Speaker 3: the sideline that has established product market fit and other markets.
- 1:24Speaker 3: They provide you with that playbook to go execute against,
- 1:26Speaker 3: and you know you're able to step into a technology
- 1:29Speaker 3: stack day one that's been customized, marketing that's been optimized.
- 1:33Speaker 3: You've got to see of other franchisees all live in
- 1:36Speaker 3: the same thing day and day out, so you can
- 1:38Speaker 3: have this built in mastermind. So you know, there's a
- 1:40Speaker 3: lot of benefits that can come through the franchise model.
- 1:42Speaker 3: And you know, franchising is like every other industry out there.
- 1:45Speaker 3: You've got great players that provide great support in this case,
- 1:49Speaker 3: and you've got some that don't provide good of support.
- 1:51Speaker 3: And that's where we come in to help our clients
- 1:52Speaker 3: identify that the top opportunities that really allow them to
- 1:57Speaker 3: just focus on execution, go out there and know, live
- 2:00Speaker 3: life on their terms.
- 2:01Speaker 2: So tell me, like you've obviously been at this for
- 2:05Speaker 2: quite a while, just tell us who the most successful
- 2:09Speaker 2: franchisee you ever had. You known't have to name names,
- 2:12Speaker 2: but just give us a case study here.
- 2:15Speaker 3: Yeah, you know, off the top of my head, I
- 2:17Speaker 3: pointed Nathan in South Carolina and Nathan it became the
- 2:21Speaker 3: largest franchise of two minute in the truck moving service
- 2:24Speaker 3: started off with one location, and then once he was
- 2:26Speaker 3: in that franchise system, had the opportunity over time to
- 2:29Speaker 3: buy other franchise these locations when they were looking exit.
- 2:32Speaker 3: And he got up to about twelve different markets doing
- 2:35Speaker 3: forty five million a year in revenue. And you know
- 2:38Speaker 3: what I love about Nathan's story is that he would
- 2:39Speaker 3: come to me every year or two and say, Hey, John,
- 2:41Speaker 3: I've got this young guy, young gallon my organization. I'm
- 2:44Speaker 3: looking to promote into more responsibility. Love brought and buy
- 2:47Speaker 3: another into another franchise system by an opportunity where you know,
- 2:51Speaker 3: I can place them and let them kind of, you know,
- 2:54Speaker 3: start to build equity themselves and knowing that the franchise
- 2:57Speaker 3: is going to be supporting them along the way.
- 2:59Speaker 4: That's pretty cool.
- 3:00Speaker 2: So and he just started with one franchise. How much
- 3:04Speaker 2: did you have to put.
- 3:05Speaker 4: Up for that franchise, gosh off the toep on my head.
- 3:08Speaker 3: I don't remember the exact number, but you were probably
- 3:10Speaker 3: all in in that case. Maybe you give or take
- 3:12Speaker 3: a million dollars. This is on the higher end versus
- 3:15Speaker 3: a lot of franchises, just because it's a heavy cap
- 3:17Speaker 3: backs investment. Most of our clients today are getting into
- 3:20Speaker 3: opportunities that are maybe closer to that two hundred to
- 3:22Speaker 3: three hundred thousand mark. All in a franchise start costs
- 3:26Speaker 3: working capital, and we help our clients with SBA loans.
- 3:29Speaker 3: That's a great way to finance them. Obviously, banks prefer
- 3:32Speaker 3: learning to franchises. Retirement rollovers are another program for what's
- 3:36Speaker 3: called the ROBS program, and there's some other avenues as well.
- 3:40Speaker 4: But a lot of ways to make it happen.
- 3:41Speaker 3: And certainly there are franchises that carry a higher price tag,
- 3:44Speaker 3: but I'd say those are more in the minority these
- 3:46Speaker 3: days from work can thats are looking.
- 3:48Speaker 2: So, what are some popular franchise concepts that are out
- 3:52Speaker 2: there today that you're putting your clients into.
- 3:56Speaker 3: Yeah, from a thirty thousand foot level, we've got you know,
- 3:59Speaker 3: we're seeing a lot of interests, a lot of smart
- 4:01Speaker 3: money flowing into things like we were talking about before
- 4:03Speaker 3: the show, you know, home services and property services, everything
- 4:05Speaker 3: from restoration companies to cabinet companies, pool cleaning, flooring, you know,
- 4:13Speaker 3: artificial turf, things that people are going to continue to
- 4:16Speaker 3: spend on.
- 4:17Speaker 4: Dumpsters.
- 4:17Speaker 3: We've had clients to do really well in dumpsters. Kind
- 4:20Speaker 3: of these non sexy industries right, and I jected non sexies.
- 4:23Speaker 3: The new sexy rank comes to business owners. It's understandable
- 4:27Speaker 3: cash blowing companies that AI is not going to replace. Certainly,
- 4:31Speaker 3: we're seeing a lot of interest in health and wellness,
- 4:33Speaker 3: you know, longevity recovery modalities. For instance, anything related to
- 4:38Speaker 3: seniors these days is big, just with that whole macro
- 4:42Speaker 3: aging trend of that's not going away. So not just
- 4:45Speaker 3: in home senior care, but maybe companies that provide wheelchair
- 4:49Speaker 3: ramps and steer lifts and you know, mobility solutions allowing
- 4:52Speaker 3: people to age in place and stuff like these different niches.
- 4:55Speaker 3: You went think about anything related to pets or to kids.
- 5:00Speaker 3: A great one in the kids' space, team driving school
- 5:03Speaker 3: that's actually required in thirty six states and no one's
- 5:05Speaker 3: out there doing a good job of it today. And
- 5:07Speaker 3: so here you're coming in with the only national franchise
- 5:09Speaker 3: system in that space. So where we like to play
- 5:12Speaker 3: is niches things that when someone hears the word franchise,
- 5:16Speaker 3: they likely don't have on their BEINGO cards. So you know,
- 5:18Speaker 3: everything from hydraulic hoses to insurance adjusting to cost reduction consulting.
- 5:24Speaker 3: There's just so many types of opportunities that it's a
- 5:28Speaker 3: lot of fun for me to put these in front
- 5:29Speaker 3: of clients and say, hey, if I were in your shoes,
- 5:31Speaker 3: here are the top dozen or selling your market. They're
- 5:34Speaker 3: looking to expand there because nine times out of ten
- 5:36Speaker 3: they end up going into.
- 5:37Speaker 4: Something that was never even on their radar.
- 5:39Speaker 2: Ay size, you just beat me to my next question.
- 5:43Speaker 2: If you, personally, John, were going to buy a franchise today,
- 5:47Speaker 2: what would you go into.
- 5:49Speaker 4: We'll start off with some of the ones that I'm
- 5:51Speaker 4: invested in.
- 5:51Speaker 3: I've got a great one that provides asphalt paving and
- 5:54Speaker 3: line stripping for parking lots. I've got another one that
- 5:57Speaker 3: provides temporary walls like walls around projects and construction sites.
- 6:02Speaker 3: Another one that I co founded seven years ago, where
- 6:05Speaker 3: we built the business and then started franchising in about
- 6:08Speaker 3: three years ago up to one hundred and forty territorys.
- 6:10Speaker 3: That's a business that provides custom pullout shelving for kitchens
- 6:14Speaker 3: and pantries. So you know, I, personally, Carrie love that
- 6:18Speaker 3: home services arena. I think there's a reason why private
- 6:21Speaker 3: equity is flowing a lot of money in that direction
- 6:25Speaker 3: because people are you know, people will spend on what
- 6:27Speaker 3: they care about, and they'll spend on their homes there.
- 6:30Speaker 3: You know, obviously transactions are down in the market and
- 6:32Speaker 3: so people are looking to invest. We just put a
- 6:34Speaker 3: hot tub back behind our carriage house office last week.
- 6:37Speaker 3: You know, we're continuing to you know, we spend a
- 6:41Speaker 3: lot of money on home improvements, home maintenance, and a
- 6:44Speaker 3: lot of those can be recurring revenue at times as well,
- 6:47Speaker 3: which people really like. I think of pool cleaning. I've
- 6:49Speaker 3: done several placements in pool cleaning recently. Agree during revenue
- 6:54Speaker 3: type business in high margins.
- 6:55Speaker 2: All right, here's a question. AI boom, we know what's
- 6:58Speaker 2: going on with it every these AI this AI that.
- 7:02Speaker 2: How does that affect your business?
- 7:05Speaker 3: Well, first off, from my consulting business, I'm utilizing AI
- 7:08Speaker 3: in a lot of different ways.
- 7:09Speaker 4: I'm happy to dig into that.
- 7:10Speaker 3: But no out there en franchising as an industry, you know,
- 7:14Speaker 3: oftentimes you see these franchises in these different niches going
- 7:17Speaker 3: up against.
- 7:17Speaker 4: Mom and pop type competitors right end of the day.
- 7:20Speaker 3: These are small businesses that are locally owned, but they've
- 7:22Speaker 3: got that power of the innovation and the marketing everything else,
- 7:26Speaker 3: you know, the backing, and I think franchises are going
- 7:29Speaker 3: to continue to be a leg ahead on most small businesses. Oftentimes,
- 7:34Speaker 3: in these fragmented markets, you have less sophisticated competitions. So
- 7:37Speaker 3: if you're able to come in utilizing AI for better
- 7:40Speaker 3: marketing or better more optimized routing of the trucks, let's
- 7:44Speaker 3: say in one of those home services companies as an example,
- 7:48Speaker 3: you know, I think it's going to give you a
- 7:49Speaker 3: leg up.
- 7:50Speaker 2: Hey, So is there like a secret little niche that
- 7:53Speaker 2: you just came across recently that really is like turned
- 7:57Speaker 2: your lights on. I was out in.
- 8:00Speaker 3: Park City recently and it's got to spend some time
- 8:03Speaker 3: with the founders of a really cool business that it's
- 8:07Speaker 3: a fuel truck. It carries two hundred gallons of fuel
- 8:11Speaker 3: and goes around and fills up fleets of vehicles. And
- 8:14Speaker 3: so think about if you're a company owner and you've
- 8:17Speaker 3: got a fleet of vehicles, there's a lot of downtime
- 8:20Speaker 3: where your team members are having to go fuel up
- 8:23Speaker 3: those vehicles. Well, what if you can have someone come
- 8:25Speaker 3: out to the job site, to the you know, to
- 8:28Speaker 3: your office every night and fuel fuel.
- 8:30Speaker 4: Those up for you.
- 8:31Speaker 3: So I like that that's the only one that I've
- 8:34Speaker 3: seen in franchise.
- 8:36Speaker 4: And again it's recurring revenue.
- 8:37Speaker 3: It's B two B and in this case it doesn't
- 8:41Speaker 3: require hasmat and it doesn't doesn't require CDO license. You
- 8:46Speaker 3: have a large labor pull from.
- 8:49Speaker 2: So because it's two hundred gallons or less, you don't
- 8:52Speaker 2: need the hazmat. Huh.
- 8:55Speaker 4: And that may be the reason. I'm not one hundred
- 8:57Speaker 4: percent sure.
- 8:57Speaker 2: Yeah, interesting, h Yeah. Do they save money? Actually, did
- 9:03Speaker 2: they buy the gas cheaper then they could get it
- 9:05Speaker 2: at the station?
- 9:07Speaker 3: Yeah, in a lot of cases it can be because
- 9:08Speaker 3: you're buying in bulk. Obviously, you know, obviously the one
- 9:14Speaker 3: running truck's got to make some money as well. So
- 9:17Speaker 3: the bigger proposition is the reduced downtime. So in essence,
- 9:21Speaker 3: you're saving money by not having your paying team members
- 9:24Speaker 3: have to go fuel up and spend twenty five minutes
- 9:27Speaker 3: inside the convenience store, you know, doing whatever.
- 9:31Speaker 2: One thing people hate to do is go to the
- 9:34Speaker 2: gas station. You know, it's a universal paining point, and
- 9:40Speaker 2: to get rid of it, even if it costs you
- 9:43Speaker 2: a dollar or two more, it's certainly worth it. And yeah,
- 9:48Speaker 2: and if it takes away from people their time at
- 9:51Speaker 2: the office, it's a nice little benefit you could provide,
- 9:54Speaker 2: especially if you're already providing a company car. I don't
- 9:57Speaker 2: know how common that is these days. A lot of
- 10:01Speaker 2: companies' cost cutting wise, have just shut it down. So
- 10:06Speaker 2: uh but that that's kind of a cool nix.
- 10:09Speaker 3: So really there's a little bit more to you know,
- 10:11Speaker 3: fleets of vehicles to think like service vans for different
- 10:15Speaker 3: you know, whether it be companies or government eapitys or
- 10:18Speaker 3: you know, construction sites consume a lot of fuel, right,
- 10:22Speaker 3: and again, if you're not having to import that, it
- 10:25Speaker 3: makes a lot easier.
- 10:26Speaker 2: Yeah, yeah, and it's it's there's never a good time
- 10:30Speaker 2: to fill your car. That's what I've discovered in life.
- 10:34Speaker 2: It is this is never a good time for it.
- 10:37Speaker 2: Uh So, and then you get you could potentially do
- 10:40Speaker 2: add on services to that as well. Right, it opens
- 10:44Speaker 2: it up to car washes perhaps, or you know, checking
- 10:49Speaker 2: the tire, the oil, all of that stuff.
- 10:53Speaker 3: You're exactly right, And that's something that I call franchise stacking.
- 10:56Speaker 3: And we've had a lot of clients to get into
- 10:58Speaker 3: is you know, starting to build a PORTFOLI. You have
- 11:00Speaker 3: different businesses and in some cases, Carrie, they compliment each
- 11:03Speaker 3: other kind of like you're saying you've got the same
- 11:05Speaker 3: in use customer and you're able to leverage that relationship
- 11:09Speaker 3: in other cases, you know, it may be diversifying. But
- 11:12Speaker 3: i'd mentioned the pool cleaning. Well, you're over there cleaning
- 11:16Speaker 3: the pool every week or two. Your team is why
- 11:19Speaker 3: don't they also spray for mosquitoes? Why don't they also
- 11:21Speaker 3: fertilize the grass? Well, they are going to be eyes
- 11:24Speaker 3: and ears on the ground noticing, hey, maybe that you
- 11:28Speaker 3: need your garage painted. And so I do like that
- 11:31Speaker 3: idea of the platform business and always encourage people to
- 11:34Speaker 3: think about what's right for their next season. What's going
- 11:37Speaker 3: to give you that platform that you can then have
- 11:39Speaker 3: a building block and build off.
- 11:42Speaker 2: All right, I got one for you here. This is
- 11:44Speaker 2: a I don't know if it exists or not, but
- 11:46Speaker 2: everybody wants to write a book, but nobody is able
- 11:50Speaker 2: to do it. Very few people. I just happen to
- 11:52Speaker 2: have written seven in the past fifteen months. But that's
- 11:56Speaker 2: just me and AI makes it really helps me. It
- 12:00Speaker 2: doesn't write the book, it's AI augmented. Is there such
- 12:03Speaker 2: a thing as a publishing franchise like that?
- 12:06Speaker 3: I've not seen a publishing franchise per se Yeah, that's
- 12:11Speaker 3: one of those things oftentimes we could ask about like
- 12:13Speaker 3: online businesses. There are some franchises that are online, but
- 12:17Speaker 3: oftentimes it's that local ownership in the market that justifies
- 12:21Speaker 3: and makes sense for the franchise models. So I'd say
- 12:23Speaker 3: publishing polacalls into more of that online space. But that
- 12:26Speaker 3: being said, there's so many interesting models out there that
- 12:30Speaker 3: you wouldn't think of.
- 12:32Speaker 4: You know, when you think of franchising.
- 12:35Speaker 2: How hard is it to actually start a franchise. You've
- 12:37Speaker 2: got to have several successful units I assume before you
- 12:42Speaker 2: can really go out and sell it to the public.
- 12:45Speaker 3: Right, it depends on the model, right, I mean, every
- 12:50Speaker 3: franchising gets grouped together. End of the day, it's you know,
- 12:53Speaker 3: hundreds of different industries and micro industries, and so you've
- 12:56Speaker 3: got a lot of different characteristics in these businesses. But no, Carrie,
- 12:59Speaker 3: I'm always encouraging our clients to go in eyes wide open.
- 13:03Speaker 3: I let them know, if business ownership is easy, everyone
- 13:06Speaker 3: would be doing it.
- 13:06Speaker 4: Right.
- 13:07Speaker 3: There's a reason why you can make outs and ize returns.
- 13:10Speaker 3: You are going to be putting in a little bit
- 13:12Speaker 3: more time than you would have passed the investment. Even
- 13:14Speaker 3: if you run the business with an operator in place,
- 13:17Speaker 3: but you know, you can make out size returns. There's
- 13:19Speaker 3: a reason why the government incentivizes business owners, right. It
- 13:22Speaker 3: allows you to open up the tax playbook in a
- 13:24Speaker 3: lot of ways that W two's just can't. It's because
- 13:28Speaker 3: it does take a little bit more work.
- 13:31Speaker 4: Sure, go into that.
- 13:33Speaker 2: Yeah, I find it fascinating that the number of franchises
- 13:37Speaker 2: out there, and you know, the it's just the variety
- 13:45Speaker 2: and it seems like there's something for everyone.
- 13:49Speaker 4: There really is.
- 13:50Speaker 3: And you know, most people don't have a background in
- 13:54Speaker 3: that industry, and that's actually being in a lot of
- 13:57Speaker 3: ways because they're not bring baggage. Instead, they're bringing in
- 13:59Speaker 3: skill sets that they're able to transfer over and really
- 14:02Speaker 3: lean on the franchise or for that training and for
- 14:04Speaker 3: that expertise within that industry.
- 14:07Speaker 2: Yeah. All right, So three pieces of advice you would
- 14:10Speaker 2: give to somebody if they came to you looking to
- 14:14Speaker 2: get into a franchise.
- 14:16Speaker 3: Yeah, first off, it's entirely free to work with us,
- 14:18Speaker 3: So let me get that out of the way. I'm
- 14:19Speaker 3: like a real estate broker. But for franchises, we get
- 14:21Speaker 3: a referral fee from the brands on the back end
- 14:23Speaker 3: when placement happens.
- 14:25Speaker 4: None of that's customs fair. I want to get that
- 14:27Speaker 4: out of the way.
- 14:27Speaker 3: But no, I'd say, you know, get educated. You know,
- 14:30Speaker 3: that's why I wrote a book, you know, Non Food Franchising,
- 14:32Speaker 3: a couple of years ago. We've sold thousands of copies.
- 14:34Speaker 3: We'd love to share a free downloadable copy of all
- 14:36Speaker 3: of your listeners, but it's ninety pages. It really helps
- 14:39Speaker 3: you connect the dots and understand the world of franchising.
- 14:41Speaker 3: So I'd say get educated. Secondly, you know, get off
- 14:45Speaker 3: the couch and start movement. Take some baby steps. You know,
- 14:48Speaker 3: you don't have to purchase right, but get in the game.
- 14:51Speaker 4: Start learning.
- 14:52Speaker 3: I always say, Carrie, and it's been my experience, when
- 14:54Speaker 3: you start moving towards the option A or option B,
- 14:56Speaker 3: that's when option C comes out of let field. So
- 14:58Speaker 3: I believe getting in motion and not just talking about
- 15:01Speaker 3: a lot of people talk about business owns, but a
- 15:02Speaker 3: lot of people want want to be preneurs out there,
- 15:04Speaker 3: but they never take a step in that direction. And
- 15:07Speaker 3: then the third thing is start thinking about you know,
- 15:10Speaker 3: if it's not you, who could be someone that you
- 15:12Speaker 3: get slot in there to run that day to day operation.
- 15:15Speaker 3: You know what does your community need you know what
- 15:17Speaker 3: times of industries could be of interest? You know, and
- 15:21Speaker 3: again start educating?
- 15:23Speaker 2: All right, fascinating, It is any easy out there? Want
- 15:27Speaker 2: to get in touch with John. What's the best way
- 15:30Speaker 2: to get in touch with you? To reach out on
- 15:32Speaker 2: the web?
- 15:33Speaker 3: Whatever, Yeah, come out to our website Frambridge Consulting dot com,
- 15:36Speaker 3: frin Bridge Consulting dot com.
- 15:39Speaker 4: Share your email address.
- 15:40Speaker 3: You'll then immediately receive a big link to download our book,
- 15:43Speaker 3: either pdf version or audio version. Certainly if you'd rather
- 15:47Speaker 3: draw out to Amazon than you know, all the proceeds
- 15:49Speaker 3: from our book sales, do you go to Hope International,
- 15:51Speaker 3: which is a great nonprofit that we support, But no,
- 15:54Speaker 3: I'd say download the book. My assistant will then reach
- 15:57Speaker 3: out to you with an email and to my calendar.
- 16:00Speaker 3: If you'd like to take next step, jump on a
- 16:02Speaker 3: call and we'll talk franchising, get to know you and
- 16:05Speaker 3: talk about what some good options could be.
- 16:08Speaker 2: I love it really fascinating and there's a lot out there,
- 16:12Speaker 2: and it sounds like there's something for everyone. And look,
- 16:16Speaker 2: you give up something upfront and along the way, but
- 16:21Speaker 2: if it increases your odds of success materially, then that's
- 16:26Speaker 2: the price. Of admission and appreciate you coming on. John.
- 16:29Speaker 2: You've got a question for John myself, shoot me an
- 16:31Speaker 2: email klatcarrieluts dot com. We'll talk to you again, John,
- 16:35Speaker 2: Thanks so much.
- 16:36Speaker 1: Hey, thanks for having me, Thanks for listening to Carrie
- 16:38Speaker 1: Letz's Financial Survival Network, your solution to today's trying times.
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