Franchising in the Beauty Sector: CEO Kristen Gale

Evolving Your Workplace · May 9, 2024 · 45m

In today's discussion, host Carol Schultz sits down with Kristen Gale, the founder and CEO of The Ten Spot beauty bars, a franchise of “anti-spa” salons. The now 47 beauty salons across North America aim to break through the traditional concept of salons for a fresh and fun experience.

They first delve into her career prior to becoming an entrepreneur, including being fired twice, and how it led her to found The Ten Spot. She also recounts the unique approach she took to brand voice early on and how that helped her company stand out.

From the challenges of franchising and navigating the US…