Latest / Arroe Collins Like It's Live / C.T.C.S Episode 231 Martial Artists Breaking Rules New M&M's Plus Parents Fighting Alcohol Laws

Transcript

C.T.C.S Episode 231 Martial Artists Breaking Rules New M&M's Plus Parents Fighting Alcohol Laws · Arroe Collins Like It's Live

0:00
Speaker 1: Hmm, how do you best describe Ero dot net A
0:03
Speaker 1: r r oe dot Net? How about variety, choice, adventure, exploration.
0:10
Speaker 1: It's twenty different podcasts and subjects. Yeah, they train us
0:14
Speaker 1: how to do that in terrestrial radio. One thought per break?
0:17
Speaker 1: Why should the football stars be next to the YA authors? Hmmm?
0:22
Speaker 1: Aro dot net A r r oe dot net. Enjoy
0:26
Speaker 1: your exploration? Yo, yo yo, what's going on? My name
0:30
Speaker 1: is ct When I'm not busy being Arrow the podcaster,
0:34
Speaker 1: I live in the real world. I mean, everybody hals
0:37
Speaker 1: to have a job, right Mine just happens to be
0:40
Speaker 1: CS customer service, you know, solutions relationships, keeping your team
0:46
Speaker 1: motivated in an age of constant connections. Each cast has
0:50
Speaker 1: chosen to stop into our location. So what are we
0:53
Speaker 1: gonna do to make sure they come back? If they
0:57
Speaker 1: come back? Episode number two thirty one one Martial artists
1:01
Speaker 1: breaking ancient rules? Oh boy, m and ems have brand
1:05
Speaker 1: new flavors. And should a child be allowed to drink
1:09
Speaker 1: zero percent alcohol?
1:11
Speaker 2: Oh?
1:12
Speaker 1: Brother? This is CTCs.
1:16
Speaker 2: Transition Walk day number one out of four.
1:20
Speaker 3: Out Here in this forest today, starting late, and for
1:23
Speaker 3: good reason, we were hit by a small tornado. There's
1:28
Speaker 3: there's a lot of damage in this forest right now.
1:31
Speaker 3: Oh my god, it's pretty heart wrenching to see so
1:36
Speaker 3: much damage. Things that were thrown around that were extremely
1:41
Speaker 3: heavy and you trusted that everything would be protected. My
1:46
Speaker 3: path is gone right now because of the damage things
1:50
Speaker 3: that have fallen and taken out the path. So this
1:54
Speaker 3: is how we're starting a brand new week. Oh, this
1:58
Speaker 3: is this is heart. It's very interesting to take this
2:02
Speaker 3: walk into the store today knowing that one of my
2:05
Speaker 3: very very very good friends for the past five years
2:07
Speaker 3: here at the store a guest, but he was also
2:10
Speaker 3: a club owner here in Charlotte, and he's transitioned. And
2:14
Speaker 3: so when I learned of the news, it was so devastating.
2:18
Speaker 3: I mean so, I mean, I just you just sit
2:20
Speaker 3: there and your mouth is wide open. I mean, you know,
2:22
Speaker 3: you can't change the inevitable. You know, you're born to live,
2:25
Speaker 3: you're born to die. But still walking in this store
2:28
Speaker 3: and not seeing him on a Thursday is going to
2:29
Speaker 3: be really kind of freaky weird. I was just talking
2:33
Speaker 3: with Dave. You might remember Dave from past ctcs's. He's
2:36
Speaker 3: the one that goes, well, you know, Jesus, he really
2:39
Speaker 3: watching all of us, even here at the grocery store.
2:42
Speaker 2: Hey, he's the preacher guy.
2:43
Speaker 3: Well today the subject was, you know, learning how to
2:46
Speaker 3: work with people that you've never worked with before. And
2:48
Speaker 3: he goes, well, what I do is I pretty much
2:52
Speaker 3: just ignore everybody. I put on my music in my
2:55
Speaker 3: earphones and I just ignore her. I'm thinking, no, no, no,
2:58
Speaker 3: that's not the way it goes. What you need to
3:00
Speaker 3: do is you need to get involved and start asking them.
3:02
Speaker 3: Of course, is they get to know them? Well, I don't.
3:04
Speaker 2: Know if that's what Jesus wants me to do, David.
3:08
Speaker 3: I don't know how I come across to families, especially
3:11
Speaker 3: moms and dads, when I see that they're younger people.
3:14
Speaker 3: The young adults are martial artists, and they're doing something
3:17
Speaker 3: that we could never do in class, which was you
3:20
Speaker 3: are wearing your uniform and your belt in a grocery store,
3:23
Speaker 3: not not in our school. But I'll walk up to
3:25
Speaker 3: him out of haaseo and and start, you know, and
3:27
Speaker 3: start talking with them and talking Korean, because that's how
3:31
Speaker 3: we were taught, being a third degree black belt. And
3:33
Speaker 3: it's fascinating that I have the child's attention because I
3:37
Speaker 3: was an instructor. So I'm sitting there watching their forms
3:39
Speaker 3: and watching their punches, what their feet are doing on
3:41
Speaker 3: the floor to find out if they have they have
3:42
Speaker 3: proper balance.
3:43
Speaker 2: And I'm sure the parents are going, who the fuck
3:45
Speaker 2: is this guy?
3:47
Speaker 3: Get him away from my kid, when in reality, I'm
3:50
Speaker 3: just an instructor, that's all I am. You never lose
3:52
Speaker 3: that a grocery truck has just come in and seeing
3:56
Speaker 3: how everybody takes everything off from that truck and they
4:00
Speaker 3: stack it up in what little warehouse we have, and
4:02
Speaker 3: it blocks our exits in the back. If we were
4:05
Speaker 3: to have some sort of active shooter, we ain't getting out.
4:08
Speaker 3: And so this takes me back to a conversation I
4:11
Speaker 3: had with a CIA agent on my podcast recently. This
4:13
Speaker 3: is a goddang true story, and I was telling them
4:16
Speaker 3: about this and I said, look, this is not a
4:19
Speaker 3: safe situation. We spend all this time watching these freaking
4:21
Speaker 3: videos about going out the back door and it's blocked,
4:23
Speaker 3: and he goes, you know what the problem is the
4:25
Speaker 3: problem isn't those doors being blocked up like that? You
4:28
Speaker 3: just didn't do plans CDNE, don't go to plans A
4:31
Speaker 3: and B waste the time.
4:34
Speaker 1: Please do not move. There's more CTCs right around the corner.
4:37
Speaker 1: Martial artists who are breaking the rules outside of class. Ooh,
4:43
Speaker 1: we've also got rule breakers inside our ranks at the
4:46
Speaker 1: grocery store. And what's up with M and MS all
4:49
Speaker 1: of these brand new flavors? Hey, thanks for coming back
4:54
Speaker 1: to CTCs Martial artists who are breaking rules brand new
4:58
Speaker 1: flavors from M and MS. My child should be allowed
5:02
Speaker 1: to drink alcohol under twenty one. Oh brother, welcome back.
5:08
Speaker 3: Transition walk day number two out of four. Who This
5:12
Speaker 3: is the very reason why I say that the windows
5:14
Speaker 3: in our homes and our windshields in our cars are liars.
5:18
Speaker 3: You got this beautiful bright sunshine out here in this
5:21
Speaker 3: gorgeous forest blue skies in Carolina, and it's only thirty
5:25
Speaker 3: five degrees. Liars, it looks like it's like an eighty
5:29
Speaker 3: degree day out here. There's no wind Liars, these things
5:32
Speaker 3: called windows. That's the way I feel about CS as well,
5:35
Speaker 3: is that you know, somebody with the most beautiful, honest
5:38
Speaker 3: smile can approach you at customer service, and the very
5:41
Speaker 3: second they arrive in front of you with a bag
5:43
Speaker 3: in their hand, you know that's when the lying begins.
5:48
Speaker 2: But you know who am I to judge?
5:50
Speaker 3: I will look at a coworker and a heartbeat and say,
5:53
Speaker 3: this one's in God's hands. I just hope to God
5:56
Speaker 3: that God doesn't look away on this one. Like most
5:58
Speaker 3: bosses do at any retail or business. It's not what
6:03
Speaker 3: you did, it's what you didn't do well not so
6:06
Speaker 3: like now, when we get this this cash app right,
6:09
Speaker 3: and somebody wants to put in five hundred dollars.
6:12
Speaker 2: Cool, you go through, you do the little dingity ding
6:14
Speaker 2: ding ding, you do the bar code and everything.
6:16
Speaker 3: But then they come back later on and they want
6:18
Speaker 3: to do another five hundred bucks. Nobody has told me
6:22
Speaker 3: that I have to fill out the paperwork. Yeah, let's
6:25
Speaker 3: do Yeah, but what but those of us who didn't
6:28
Speaker 3: know about the new rule it's down here.
6:31
Speaker 2: Oh trust me, it was. It was rubbing in my face.
6:33
Speaker 2: I don't even remember. I wouldn't fuck it. If they
6:35
Speaker 2: came in right now, I would remember it either. They're
6:37
Speaker 2: not if you don't do it, they're not gonna know
6:38
Speaker 2: you didn't do it. Yeah they did.
6:40
Speaker 3: They did with it with within about thirty five or
6:42
Speaker 3: forty minutes.
6:42
Speaker 2: Yeah that was the same day. Who was a Tristan?
6:45
Speaker 3: Yeah yeah, so the but yeah, they go did you
6:49
Speaker 3: do this, this, and this. I mean to the team
6:52
Speaker 3: what I did, and I went, damn, you really are
6:53
Speaker 3: watching me?
6:54
Speaker 2: This is big brother. Yeah.
6:56
Speaker 3: Well but again, like if you would have done it
6:59
Speaker 3: and the person would have last and.
7:00
Speaker 2: You would have went home for the day, they wouldn't know.
7:02
Speaker 2: There's no way to look.
7:04
Speaker 4: So whoever it was was watching his head, Yeah we're watching.
7:08
Speaker 2: They had to be oh wow, wow, I don't know
7:15
Speaker 2: who it was. So but I had no idea that
7:17
Speaker 2: the rules changed. But it's like every five minutes.
7:20
Speaker 3: Well, the reason they change all the times because some
7:22
Speaker 3: of my figures out a way to exploit it. Okay, okay, yeah,
7:25
Speaker 3: so anytime something comes down and they're like, what the fuck,
7:28
Speaker 3: someone somewhere has fucking done.
7:29
Speaker 4: And got away with it.
7:30
Speaker 2: Yeah until now, until now, don't don't don't tell me.
7:35
Speaker 3: Doing a Western union is always kind of if he ify.
7:38
Speaker 3: And the reason why is because A you don't know
7:40
Speaker 3: who's money laundering and B you don't know who's sending
7:42
Speaker 3: money to.
7:43
Speaker 2: A terrorist state. Do you know what I mean?
7:45
Speaker 3: No, seriously, you've got to take this stuff seriously in
7:48
Speaker 3: the way of saying, hey, look, you're sending the money
7:50
Speaker 3: to who, and then you hope to God that Western
7:52
Speaker 3: Union has a connection to them, and if they do,
7:55
Speaker 3: is that going to go to a terrorist state?
7:57
Speaker 2: You just hope to God that your own.
7:58
Speaker 3: Government is saying, okay, we can't send money to this
8:00
Speaker 3: area here because of But it's scary because you don't
8:04
Speaker 3: want to be a part of some sort of investigation.
8:06
Speaker 2: Because you're the one that.
8:08
Speaker 3: Brought up the Western Union. Tell me what's wrong with
8:12
Speaker 3: this picture? Somebody comes up to customer service to get
8:15
Speaker 3: their cigarettes, because that's just exactly.
8:17
Speaker 2: What we do.
8:18
Speaker 3: And what happened was is that he goes, I'll take
8:20
Speaker 3: the black Marrowboroughs and I'm going, all right, black Marlboroughs.
8:23
Speaker 3: So I showed him the NXTVS. I showed him all
8:25
Speaker 3: the ones with Blackhunter and he goes, no, no, no, no, no,
8:28
Speaker 3: no no, I said the black Marlboroughs. And so at
8:31
Speaker 3: that point in time, I looked for other black Marlboroughs
8:33
Speaker 3: and I'm going, do you mean the dark red No, no, no,
8:35
Speaker 3: the black ones right there. And I'm looking and I
8:38
Speaker 3: can't figure out what's going on. And so it's a
8:41
Speaker 3: situation of what would you do. I mean, it's like
8:42
Speaker 3: you've checked out every single black Marlborough that's available, and
8:46
Speaker 3: he points right out and he says, right there, Oh,
8:48
Speaker 3: you mean the gray one, the gray Marrowborough. Bite your lip,
8:54
Speaker 3: don't say anything, because I want to say something like
8:57
Speaker 3: a real big Montana smartass right now.
9:01
Speaker 2: So the first one, we're trying the new M and
9:03
Speaker 2: M's cherry chocolate cupcake.
9:06
Speaker 3: M and M's cherry chocolate cupcake be cause green new flavors.
9:09
Speaker 2: Oh remember all right? So hands open, cherry chocolate cupcake
9:20
Speaker 2: tastes like an you didn't taste like a cupcake, okay,
9:25
Speaker 2: but the after flavor maybe it's not bad. Kind of
9:31
Speaker 2: heavy in the chocolate though. This one is peanut butter
9:37
Speaker 2: cinnamon roll the past Warner and I can't remember.
9:46
Speaker 3: What was.
9:48
Speaker 4: Rookies trips A holy yeah, yeah what what was the
9:52
Speaker 4: name of it?
9:53
Speaker 2: Was the one from Selena Gomez?
9:55
Speaker 3: I don't know, but I've only don't an woman.
10:02
Speaker 2: Lenda is a boss away. I'm not tasting sin and roll.
10:09
Speaker 3: A little bit of sinning towards the end, but not
10:13
Speaker 3: h yeah, definitely not getting the peanut butter on Mountain.
10:18
Speaker 3: And then the third one, this is the one that
10:20
Speaker 3: shocked me. Lemon Meringue piem what.
10:28
Speaker 2: Hey, how are you.
10:36
Speaker 4: There?
10:39
Speaker 3: There? You go, hmmm, but you think the lemons because
10:45
Speaker 3: the lemons are smaller than the m and m should
10:47
Speaker 3: be smaller.
10:50
Speaker 2: Oh my god, that's my favorite one. The lemon meringue. Wow.
10:57
Speaker 2: Oh boy, that's got a strongly on. Then you could
11:02
Speaker 2: take that woman and clean the house with it. Come
11:05
Speaker 2: over the root. That's pretty good. Wow. Wow.
11:11
Speaker 3: One of the most difficult conversations that you get into
11:14
Speaker 3: is a parent that's got a kid that's in high
11:17
Speaker 3: school and the parents is very political, I mean political
11:21
Speaker 3: political to the point of why aren't my kids getting
11:24
Speaker 3: the opportunity to buy alcohol at their age? And I'm going, what,
11:27
Speaker 3: And they go, look at everything that they have to
11:29
Speaker 3: put up with, with these high school shootings, with the
11:32
Speaker 3: way the world war, and I ran, you know, look
11:34
Speaker 3: at everything that's going on. There's no certainty in this world,
11:37
Speaker 3: and my kids can't have a place to escape. And
11:40
Speaker 3: it's like, what the fuck am I supposed to say?
11:42
Speaker 2: There?
11:43
Speaker 3: I bite my lips so goddamn hard, you know, and
11:46
Speaker 3: you just sit there and I seriously, I have four
11:48
Speaker 3: people in line, and I'm supposed to have a reaction
11:52
Speaker 3: and a smile, just a smile is not working. And
11:56
Speaker 3: the only thing that I could say to bring a
11:58
Speaker 3: ten minute conversation to an end was keep being strong.
12:02
Speaker 3: Keep being strong. That didn't mean that I support you
12:06
Speaker 3: on the kids drinking. That didn't mean that I support
12:08
Speaker 3: you on everything that you're saying. I just want you
12:10
Speaker 3: to keep being strong. What the fuck would you do?
12:15
Speaker 3: What would you do if you're in a situation like
12:17
Speaker 3: that where you know people are watching you to find
12:21
Speaker 3: out what your reaction is going to be.
12:24
Speaker 1: Please do not move. There's more CTCs coming up next
12:28
Speaker 1: Saint Patrick's Day weekend than a wet one at that
12:31
Speaker 1: set t? Where are you? Shoot t?
12:34
Speaker 2: Where are you.
12:35
Speaker 1: And bosses that always think they're better than you?
12:40
Speaker 2: Hey?
12:40
Speaker 1: Thanks for coming back to CTCs. Saint Patrick's Day, wet
12:44
Speaker 1: weekend shreat t? Where are you and bosses who think
12:48
Speaker 1: they are way better than you? Welcome back Transition Walk,
12:53
Speaker 1: day number three out of four.
12:55
Speaker 2: A little bit.
12:55
Speaker 3: Warmer out here in this forest flowers. I don't know, man,
12:59
Speaker 3: it's been so whin damn ass cold out here. But
13:02
Speaker 3: what does that have to do with customer service? Right?
13:03
Speaker 3: I think it does a lot for customer service because
13:06
Speaker 3: you learn how to adapt to the atmosphere that you
13:09
Speaker 3: had no control over. And yet you've got to come
13:11
Speaker 3: up with some sort of solution or positive answer as
13:14
Speaker 3: to why things do unravel. And I believe that taking
13:17
Speaker 3: a walk through a forest, through a park every day
13:20
Speaker 3: gives you that opportunity to become keen to every one
13:24
Speaker 3: of your senses rather than the ones that bring you
13:26
Speaker 3: self pleasure.
13:27
Speaker 2: Oh my god, what the hell? What motivation tour? Am
13:31
Speaker 2: I on? Right? All right?
13:33
Speaker 3: Going in to see us because I need a break
13:35
Speaker 3: up in the studio since six o'clock this morning on
13:37
Speaker 3: a Saturday. See everybody thinks I'm just sitting around with
13:41
Speaker 3: my thumb up my ass.
13:42
Speaker 2: That ain't happening, man, I'll see and see us.
13:46
Speaker 3: One of my guilty hidden pleasures about being here at
13:48
Speaker 3: the grocery store is when radio people from the city
13:51
Speaker 3: that date back thirty forty to fifty years will come
13:54
Speaker 3: in and you've got this circle of radio people and
13:58
Speaker 3: we're talking. We're talking about the business, we're talking about
14:01
Speaker 3: where it's growing. I mean, this is like these are
14:03
Speaker 3: people that did radio back in the sixties and we
14:06
Speaker 3: just all know each other. And to go through that
14:09
Speaker 3: and to have those conversations. Is just it is such
14:12
Speaker 3: a soothing blessing because we know what the industry does,
14:15
Speaker 3: teach it every one of us.
14:17
Speaker 2: And then when we get together like.
14:18
Speaker 3: This in a fricking grocery store, you just sit there
14:21
Speaker 3: and go, you know what, it was well worth it.
14:24
Speaker 3: Saint Patrick's Day weekend. This is the Saturday before Saint
14:28
Speaker 3: Patrick's Day. You might as well just call it Saint
14:31
Speaker 3: Patrick's Day because they're coming in drunk already. I mean
14:34
Speaker 3: it's only like three o'clock in the afternoon. They are
14:36
Speaker 3: shit faced, they you know, but what can you say
14:40
Speaker 3: about it? But you know, you kind of bring it
14:42
Speaker 3: up going you're not driving right, and you know then
14:43
Speaker 3: you go shit. Now, now I'm the party pooper. I'm
14:46
Speaker 3: the Debbie Downer of the bunch. I don't want to
14:48
Speaker 3: be the Debbie Downer. And what I want to be
14:49
Speaker 3: is I want to be the guy that says, hey,
14:51
Speaker 3: I hope you have a great time today. By the way,
14:54
Speaker 3: don't forget about Lyft and don't forget about Uber because
14:57
Speaker 3: they'll be there for you the entire way. But yeah,
14:59
Speaker 3: Saint Patrick's Day, and I expect to see a lot
15:01
Speaker 3: of people in here buying a lot of beer and
15:05
Speaker 3: hopefully please not coming in here drunk and stealing stuff.
15:10
Speaker 3: I used to be that guy that would take his
15:12
Speaker 3: time to make sure that everything was put back, because
15:15
Speaker 3: I am the put back king. I don't want to
15:16
Speaker 3: be that guy that's blamed for putting it in the
15:18
Speaker 3: wrong spot. But it seems like over the past year
15:21
Speaker 3: or so, maybe a little bit longer, it's not that
15:23
Speaker 3: I have gotten loose or making a lot of mistakes.
15:26
Speaker 3: I'm putting stuff back. It's just that I break away
15:28
Speaker 3: from the front end. Ceeget where you at?
15:30
Speaker 1: CEG?
15:30
Speaker 2: Where are you at?
15:31
Speaker 1: CG?
15:32
Speaker 2: We need your help, CTCG. I swear to.
15:35
Speaker 3: God, it's my mother invading my life a little rough
15:38
Speaker 3: around the edges today. And what I mean by that
15:40
Speaker 3: is is that we have a GM that likes to
15:43
Speaker 3: raise her voice and likes to order a lot of
15:46
Speaker 3: people around. You can't do that to this team when
15:49
Speaker 3: we have two no shows and we're already very short,
15:53
Speaker 3: and it's a very very very crowded game because the
15:55
Speaker 3: ACC is in town.
15:57
Speaker 2: And so it's like it's like, okay, so we've got.
16:00
Speaker 3: This long, long, long set of lines in every single robe,
16:04
Speaker 3: and then you start barking out orders, and you want
16:06
Speaker 3: us to leave our posts to do something that you
16:08
Speaker 3: feel like that we need to do. Now, that's okay.
16:10
Speaker 3: So I've done research on this, I really have. I've
16:12
Speaker 3: done all my research, and in fact, it's gonna be
16:14
Speaker 3: on my iHeartRadio show here in the next couple of weeks.
16:16
Speaker 3: And the thing is, is that the thing that you
16:19
Speaker 3: need to do when it comes to somebody who takes
16:21
Speaker 3: you on like this, like a GM who's barking orders,
16:25
Speaker 3: your job is not to respond. You cannot respond, and
16:31
Speaker 3: just you can bite your inner lip. You can do
16:33
Speaker 3: whatever you want to do, you can leave. But the
16:35
Speaker 3: thing is, though, is do not get in a conflict.
16:38
Speaker 3: Obviously they're having a bad day. Do everything you can
16:40
Speaker 3: to make sure that their day gets better. And I'll
16:43
Speaker 3: bet you the steam kind of rolls off your back.
16:47
Speaker 2: What word are you trying to say? But no, you
16:51
Speaker 2: can't flip off the radio. They can't see you.
16:55
Speaker 3: Acoustical, Yeah, when you pressure me, shut your bottle. So
17:07
Speaker 3: so somebody, billy billy, somebody who's an.
17:09
Speaker 2: Acoustical artists really strange billy. Okay, God, it's phenomenal.
17:15
Speaker 3: That's oh no, okay, Well, well then I would say,
17:24
Speaker 3: that's right, that's right.
17:28
Speaker 2: Transition walk day number four out of four. Hallelujah. I'm here,
17:33
Speaker 2: springtime is here.
17:35
Speaker 3: But uh, I don't know about you, where you are,
17:37
Speaker 3: how you plant your feet in the soil or walk
17:39
Speaker 3: your path. But my main objective is to make sure
17:42
Speaker 3: that I keep an eye on that sky. And the
17:45
Speaker 3: reason being is because it controls the behavior of every
17:48
Speaker 3: human being that I meet inside a grocery store, because
17:51
Speaker 3: that's how people buy, that's how people take their angst
17:55
Speaker 3: out on others. Well, it's got to be the weather.
17:57
Speaker 3: It's got to be the weather. This is gonna happen.
17:59
Speaker 3: This is not gonna happen. So I'll see you in
18:01
Speaker 3: ces Man when we bridge all the gaps and do
18:04
Speaker 3: everything we can across some mies and dot some te's.
18:07
Speaker 4: Did I say that right? Adding a little fuel to
18:11
Speaker 4: the fire. Today it is the weather. Sure, it's Saint
18:13
Speaker 4: Patrick's Day and everybody's getting their guinnis on. We also
18:16
Speaker 4: have the ACC Basketball tournament in town for college basketball.
18:19
Speaker 4: People are just going freaking insane for them. But it's
18:21
Speaker 4: the weather that's got a lot of people wondering wtf
18:26
Speaker 4: in the way of going you mean, today it's gonna
18:28
Speaker 4: be messed up and tomorrow's gonna be messed up, and
18:30
Speaker 4: it could be tornadoes on both days.
18:32
Speaker 3: Yeah, well, I got to buy the entire store. Can
18:35
Speaker 3: I just give you a credit card and just let
18:37
Speaker 3: me buy the whole store? Man, I need more than
18:39
Speaker 3: just milk. I'm gonna need the cow too. But that's
18:43
Speaker 3: the way that people react here when you've got weather
18:45
Speaker 3: this severe and it's going to affect everybody for the
18:47
Speaker 3: next couple of days. So the next twenty four to
18:49
Speaker 3: forty eight hours, we've got some serious storms, and I
18:52
Speaker 3: guarantee you that we're going to be six and seven
18:55
Speaker 3: deep in every single register lane. I'm not trying to
19:00
Speaker 3: my own horn here. But before I come in to
19:02
Speaker 3: see us, I sit down and I do my daily writing.
19:05
Speaker 2: I call it defragging.
19:06
Speaker 3: I sit there and I work my shit out on
19:08
Speaker 3: paper before I come in here with a fucking headstorm.
19:11
Speaker 3: But when I get here and all these people are
19:13
Speaker 3: cranky asses, It's like, what the fuck was I even doing?
19:16
Speaker 3: Why did I even want to sit down and write?
19:18
Speaker 3: If the first thing that happens the second I walk
19:20
Speaker 3: through the door is I pick up on everybody's bad moods.
19:24
Speaker 3: You know it's but that's I don't know. I guess
19:27
Speaker 3: that's the one thing I missed about my world in
19:28
Speaker 3: radio is that I get to walk into a room
19:31
Speaker 3: and the world never came in.
19:34
Speaker 2: This really kills me.
19:35
Speaker 3: These guests that come in here and they'll grab some
19:37
Speaker 3: chicken that's been prepared, or they'll grab a a drink
19:40
Speaker 3: of some sort, be it kombucha or some sort of
19:42
Speaker 3: mixed drink. And what I've got here is the Bold
19:45
Speaker 3: House Farms Protein Plus. So what they do is they
19:47
Speaker 3: down it and then they try to hide it. I'm
19:50
Speaker 3: the put back king, so what I'm putting stuff back
19:52
Speaker 3: on the shelves, and I noticed this stuff. You have
19:54
Speaker 3: no idea how bad I want to go on that
19:56
Speaker 3: camera and sit there and watch every soul that walked
20:00
Speaker 3: up and down Aisle number five and figure out who.
20:03
Speaker 2: Drank this thing.
20:04
Speaker 3: But the thing about it is, though it's like, my
20:05
Speaker 3: name's not on the store, let it go, Let it go.
20:11
Speaker 1: What would you do?
20:12
Speaker 3: Would you sit there and try to figure out who's
20:14
Speaker 3: the one that keeps dumping all this stuff? Or would
20:16
Speaker 3: you say, I don't care. It's not my building, not
20:19
Speaker 3: my business. I'm just here to connect with the people,
20:23
Speaker 3: and the rain has started. The storms have begun, so
20:27
Speaker 3: twenty four to forty eight hours of these rains and
20:29
Speaker 3: this store is so overflowing. We have no carts, we
20:32
Speaker 3: have no baskets. We have pissed off customers going why
20:35
Speaker 3: don't you have more? Why don't you have more? And
20:37
Speaker 3: it's like, don't create a storm in the middle of
20:39
Speaker 3: a storm. Please, don't do that. Let's all work together
20:41
Speaker 3: and walk in piece here. There's enough stress going on
20:44
Speaker 3: behind the scenes. We don't need to have added stuff
20:46
Speaker 3: to it. And now another exciting addition of what would
20:50
Speaker 3: you do? They're yelling at us, you know, up there
20:53
Speaker 3: and they can't find any carts. And I know that
20:56
Speaker 3: I reported on this a little bit earlier, but they're
20:59
Speaker 3: yelling at us, and it's like, what would you do?
21:01
Speaker 3: How do you bite your upper lip, your lower lipt,
21:03
Speaker 3: the inside of your mouth? What do you do in
21:05
Speaker 3: order to get buy this? I mean, what do you do?
21:06
Speaker 3: It's your place of business. When the customer just doesn't
21:09
Speaker 3: seem to be in tune with what you're trying to do.
21:12
Speaker 3: We're doing the best that we can and to them
21:14
Speaker 3: is not good enough. I've mentioned so many times that
21:18
Speaker 3: I enjoy sharing books with our guests. I get to
21:21
Speaker 3: interview every one of these people they send me their books.
21:23
Speaker 3: I don't know what you know want to do them.
21:25
Speaker 3: So I want you to hear somebody who's about ready
21:28
Speaker 3: to receive a gigantic picture fifty dollars book about their
21:32
Speaker 3: favorite band, the Grateful Dead. This is actually how it's
21:36
Speaker 3: happening in real time.
21:42
Speaker 2: Because I know you're a big fan of the Grateful Dead.
21:44
Speaker 3: I was just listening to the Grateful Suite.
21:47
Speaker 2: But it's perfect day to receive that. So you're more
21:50
Speaker 2: than welcome to open it. Or you can just leave
21:51
Speaker 2: this as.
21:51
Speaker 1: A collector's edition, or just why don't you keep it?
21:55
Speaker 2: Because I want you to have it.
21:56
Speaker 3: I want you to keep it. You appreciate them more
22:00
Speaker 3: than me, so I just want to make sure that
22:02
Speaker 3: you Oh my god, you know I'm gonna want to
22:05
Speaker 3: open it. But when they arrived, well, I've been waiting
22:10
Speaker 3: for the perfect opportunity to give it to you, and so.
22:16
Speaker 2: Thank you. I hope you enjoy it.
22:18
Speaker 3: I will enjoy damn it not. New guy Bill and
22:23
Speaker 3: I are in this huge debate right now. Borderline could
22:27
Speaker 3: be a big business squabble. He says we should be
22:31
Speaker 3: helping each other out. I said, nobody was here for
22:33
Speaker 3: me last night. And I said, you know what, if
22:35
Speaker 3: they're not going to be here for me last night,
22:37
Speaker 3: how am I supposed to be a team player today?
22:39
Speaker 3: And he's like, going, dude, that's not the way it is.
22:41
Speaker 3: You're going to be remembered for that. I said, here's
22:43
Speaker 3: the thing. I'm not here to be remembered. I'm here
22:45
Speaker 3: that I don't want laziness from any of these coworkers.
22:49
Speaker 3: And if we're doing their damn job for him, I
22:51
Speaker 3: learned this shit when I was in radio, and that
22:53
Speaker 3: is you do it for him, and they will always
22:55
Speaker 3: be there saying, hey, can I get you to do this?
22:57
Speaker 2: Hey? Can I get you to do this?
23:00
Speaker 3: I'm always fascinated with the conversations that I get with
23:03
Speaker 3: with a lot of people.
23:04
Speaker 2: The people I work with don't like it because CT you're.
23:06
Speaker 3: Always talking to somebody you get out of that conversation, CG,
23:09
Speaker 3: we don't care, we don't care.
23:10
Speaker 2: We don't care. You need to be doing your damn
23:12
Speaker 2: job CTCG.
23:14
Speaker 3: And what I'm getting out of that whole entire thing
23:16
Speaker 3: is I'm learning things about them so that the next
23:18
Speaker 3: time that I see them, I'll bring it up and
23:20
Speaker 3: they go, it's like, shit, you actually remember that about me,
23:23
Speaker 3: and so you know, so there is a method to
23:25
Speaker 3: my madness. But the co workers, nah, nah, they don't care.
23:28
Speaker 3: They don't realize what I'm doing in building up long
23:32
Speaker 3: term relationships. It's not like something that's going to happen
23:35
Speaker 3: in five or six minutes and I'll never see you again.
23:38
Speaker 2: That's bullshit.
23:38
Speaker 3: I've learned one thing being here almost six years, and
23:41
Speaker 3: that is is that it is all about relationships. Hey,
23:44
Speaker 3: that's going to do it for another exciting edition of CTCs.
23:47
Speaker 3: The ups and downs and twistless bands and the ends
23:49
Speaker 3: and the outs, the thunderstorms, the ice storms, the whatever
23:52
Speaker 3: storm you want to create for tonight. And if you
23:54
Speaker 3: want to come up with great excuses to not come
23:56
Speaker 3: to work, don't talk to me about it, because I
23:59
Speaker 3: ain't listening. I'll never listen. Because there's no such thing
24:02
Speaker 3: as an excuse as to why you should not show
24:04
Speaker 3: up at work. Go to work sick, let them see
24:07
Speaker 3: you sick, then go home.
24:09
Speaker 2: How about that for an answer? Huh oh brother, all right,
24:12
Speaker 2: do me a favor.
24:13
Speaker 3: Create your own podcast so that we can find out
24:15
Speaker 3: what's going on inside your business. Yeah, show us the
24:18
Speaker 3: wizard behind your curtain. I'll see you next week on
24:20
Speaker 3: CTCs