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The Marketplace vs DTC ROI Gap — Ernesto Rojas, Sons on the Ostrich Report

Ernesto Rojas, Head of Marketplaces at Sons, joins Vinny O’Brien for a conversation about building marketplace growth that works in the real business. Ernesto traces his path from creating a marketplace for Mexican brands to Amazon and leading marketplace expansion at Sons.

They discuss Amazon’s leadership principles, TACoS versus ROAS and ACOS, P&L ownership, defining success before a launch, reacting to platform changes, and treating marketplaces as part of a wider customer and growth strategy. They also explore where AI tools help, where they create risk, and why a human still needs to…

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