Latest / The Action Catalyst / REMASTERED: Mad Genius, with Randy Gage (Entrepreneurship, Business, Success, Culture)
Transcript
- 0:54Host: So Randy Gage is in the speaker Hall of Fame. Randy is a
- 0:58critical thinker. You might be offended, you will probably
- 1:01laugh, but you will definitely think differently, and I know
- 1:05that's what his book Mad Genius is all about. And so Randy,
- 1:09welcome to the show.
- 1:10Randy Gage: Great to be on with you.
- 1:11Host: So let's dive into mad genius.
- 1:14Randy Gage: Well, at some point in your life, I think if you're
- 1:18on the right path, you want to move from success to
- 1:23significance. It's not about how much money you can make or how
- 1:27many cars you can have anymore. It's about, Am I really making a
- 1:31difference? I wrote mad genius to make a difference. I want to
- 1:37change the way people think it's a very arrogant concept, right?
- 1:43I had a, I was doing an interview on a radio station, I
- 1:46forget where, and they and they said, Do you really write books
- 1:50to change the world? You know, isn't that a little
- 1:53presumptuous? I said, Well, that's not a little
- 1:55presumptuous. That's a lot of presumptuous. But that's exactly
- 1:59why I write books otherwise I wouldn't write them. I write
- 2:02books that I want to read. I write because I have to write
- 2:07because I have things that I feel I need to say. And I look
- 2:10at what's going on in the world today, all of the entitlement
- 2:13mentality we have, all of the victim mentality we have, and I
- 2:18say, Man, somebody's got to shake people up and grab them by
- 2:21the throat and say, Stop thinking this way. We're going
- 2:25to enter the most cataclysmic time in human history. And if we
- 2:29want to survive the challenges we're going to face, we're going
- 2:32to have to think at a higher level. This is the manifesto for
- 2:36entrepreneurs, because I believe in the power of free enterprise,
- 2:41I think that's what's going to save the world. I mean, people,
- 2:45it's great. You know, you're having a protest, and you go
- 2:48around with signs, well, save the rainforest. Okay, great.
- 2:52Well, how many trees did we cut down to make those signs? If you
- 2:55want to save the rainforest, you know how you save the
- 2:58rainforest? You go and buy it. And I support charities that do
- 3:01that, for instance, where they buy acres and acres of rain
- 3:04forest and then deed them into a trust. And that's how you have
- 3:08to do it you want to be successful. Like, here I'm in
- 3:11Southern California, and they're like, if you wash your car,
- 3:15they'll shoot you. If you water your lawn, you'll go to prison.
- 3:18Because, you know, there's such a water shortage. It's not a
- 3:21water shortage. We live on a planet that three quarters of it
- 3:24is water. What there's a shortage of is desalinated
- 3:28water. But let's not say there's a water shortage. There's really
- 3:31not so how do we solve that? We solve that with free enterprise.
- 3:35We need the technology that makes it and that's where I
- 3:38think free enterprise comes in. The profit motive there causes
- 3:42people to invest, to innovate, to develop things. Because, of
- 3:46course, the greatest ways to create wealth are to solve
- 3:50problems and add value. And that's what I'm doing with the
- 3:53book. Is trying to get people to think in ways like an
- 3:57entrepreneur, to say, well, how can I solve problems? How can I
- 4:00add value? Because that's what's gonna save the world.
- 4:04Host: When you talk about free enterprise saves the world. You
- 4:07know, you talk a lot about limiting beliefs, and how a lot
- 4:09of times people think that just to be rich you have to be bad or
- 4:12you have to take advantage of people. And you know, obviously
- 4:15that's not what you're saying here, but but your background,
- 4:19you were in prison as a teenager.
- 4:22Randy Gage: Well, I was in jail at 15 years old for armed
- 4:25robbery and burglary, and I had a father of a girl I had gone to
- 4:31school with before I got expelled, who came in to see me
- 4:35in my jail cell and said, You don't belong here. You're you
- 4:39know, I read your files, and you test so high and reading
- 4:42comprehension, you're at college level, and you skip five weeks
- 4:46in a row, and then you show up and you take a test and you pass
- 4:49it, you're capable of great things. Nobody had ever told me
- 4:54anything like that. I mean, the thing I heard growing up was,
- 4:58how can somebody so. Smart be so stupid if I heard that once, I
- 5:04heard it 100,000 times. And because this teacher, he was a
- 5:08teacher, the father of this girl, he was actually a teacher.
- 5:10His name was Baxter Richardson, so he came in this jail cell and
- 5:13he tells me, I'm capable of great things. I so desperately
- 5:18wanted to believe him that I believed him, and because I
- 5:22believed him, it was true. You really own it, something like
- 5:26that, and you accept it. If you manifest it, you make it true.
- 5:31And so that changed my whole thought process, and changed the
- 5:35way I approached the world. And then I went out and did the hard
- 5:38work and said, Okay, I'm going to start as a grill cook and
- 5:42work my way up to a manager, trainee, an assistant manager,
- 5:46and then restaurant manager, and get a big ring with all those
- 5:50keys and wear a tie and walk around and say, Well, how's your
- 5:54dinner this evening, which to me, at that point in my life,
- 5:57was the ultimate level of success, right, if you could,
- 5:59because I was starting as a minimum wage dishwasher, so
- 6:02ultimate level of success would have been restaurant manager
- 6:05with the key ring, you know. And of course, that changed as my
- 6:08vision of prosperity changed my vision of the window through
- 6:12which I see the world. But I can attribute it back to that Baxter
- 6:17coming into my jail cell and seeing something for me before I
- 6:23could see it for myself.
- 6:25Host: That's inspiring. And in mad genius, you talk about the
- 6:28big lie. What is the big lie for entrepreneurs?
- 6:32Randy Gage: Here's the big lie for entrepreneurs. If you get
- 6:341000 of them and you say, just grab 1000 people off the street
- 6:37and say, what is the opposite of success? 999 will say failure,
- 6:44but that's the big lie, because the opposite of success is not
- 6:48failure. The opposite of success is mediocrity, and failure is
- 6:53actually part of the success process. It's inherent in the
- 6:58DNA of success that we will attempt things and fail, that we
- 7:04will make mistakes, that we will modify based on those mistakes,
- 7:08that we will learn from those mistakes. We use them as
- 7:11stepping stones to develop character, to learn new skills,
- 7:15to change our approach. And the some of the case studies I'm
- 7:20looking at in the book, whether it's Steve Jobs at Apple or
- 7:23Richard Branson, or look at people who have done some pretty
- 7:27extraordinary things, and you see a lot of failure along the
- 7:30way, a lot of risk. My last book was called risky is the new
- 7:34safe? Because I really believe that the companies and the
- 7:38organizations and the people that play it safe right now,
- 7:43those are the ones that are going to get run over, because
- 7:46that's the riskiest thing you can do. Because we're now
- 7:50entering what I believe this next decade is going to be the
- 7:53most tumultuous decade in in the course of human history. There
- 7:59will be more well, there will be more breakthrough changes that
- 8:02take place in the next decade than at any time because of the
- 8:06accelerated level of growth, we will see the advent of human
- 8:10cloning during this next decade, and we could argue and debate
- 8:14the moral and ethical ramifications of that for
- 8:18decades, And we probably will, but 150 countries could sign a
- 8:23treaty tomorrow to say, Okay, we're not going to allow human
- 8:26cloning. There will be some country somewhere that says we
- 8:30don't have diamonds, we don't have oil, we don't have natural
- 8:32gas, we'll be the cloning country. And if they can offer
- 8:37North Korea of 5 million clone soldiers, North Korea might just
- 8:42want to make that offer, right? So cloning, genetic engineering,
- 8:47people going to be able to order designer babies saying, I want
- 8:51the Peyton Manning quarterback gene. I want the Maya Angelou
- 8:57poetry gene. I mean the with transplants, 3d printing, where
- 9:03social media changes the business landscape, where mobile
- 9:08app, mobile will change how we buy, how we sell, how we
- 9:13communicate, how we train, how we eat, how we're entertained,
- 9:18how we do everything, right? It blows up branding forever. But
- 9:24mobile will change marketing more than radio, direct mail, TV
- 9:31and the Internet combined, right? So we're in this the at
- 9:36the advance of artificial intelligence, and getting closer
- 9:40and closer to the point where the acquired knowledge of AI is
- 9:46greater than all acquired human knowledge. When that happens,
- 9:50that'll be the single biggest event in the course of human
- 9:54history, whether you go back whatever your belief system now,
- 9:58if you think we start at 6000 Years ago with Adam and Eve, or
- 10:02go back 13 billion years to the Big Bang. There will be no event
- 10:07more important to human history than the day that the second
- 10:12that artificial intelligence equals and then surpasses one
- 10:17second later, all acquired human knowledge, and that could happen
- 10:21in the next decade.
- 10:22Host: So what do you do? Like, so some of that's terrifying.
- 10:26Some of that's like, Oh my gosh. What do you do to prepare for
- 10:30that?
- 10:31Randy Gage: That's the thing. That's why I wrote the book.
- 10:33People got to understand they're not prepared for this yet,
- 10:36because there's nobody on earth who's prepared for this, and the
- 10:40only way to prepare for it is to accelerate our level of thinking
- 10:44and thinking at higher levels. Uber, Airbnb, here's the
- 10:48fascinating thing. Uber was created by people who were not
- 10:52in the taxi business. Amazon was created by people who were not
- 10:56in the bookstore business. Dan Burris, futurist, he was
- 11:00speaking to the national booksellers convention, whatever
- 11:04that is, years ago, and he told them, somebody in this room
- 11:08needs to start an online bookstore, because if you don't
- 11:12do it, somebody else is going to do it. So he had 1000s of people
- 11:16in the convention hall, and none of them did it. Now, why not?
- 11:20Because they say what they said was, well, that's not how people
- 11:24buy books. People go into bookstores and they browse the
- 11:28shelves and they get recommendations from the clerks.
- 11:32And now we've added a coffee bar, and so they come in and
- 11:35they sit down and they relax on a Friday night. And then two
- 11:39years later, Jeff Bezos started in Amazon. So you look at Uber,
- 11:43do we think that nobody in the taxi business ever thought,
- 11:46Well, gee, we could use GPS and track where every car is at
- 11:52every second and send the ride that's closest to the fair. Do
- 11:57we think somebody in the taxi business might have thought,
- 12:00well, we could develop a mobile app and then they could call
- 12:03when they want to get picked up, and they could rate the driver.
- 12:06Or Did nobody in the taxi business think, well, we could
- 12:10allow them to pay with their smartphone, with Google Pay or
- 12:14Apple Pay or, you know, whatever. Of course, they did,
- 12:18but they did nothing on it, because they were in the space.
- 12:22Because when all you, you know the old cliche, when all you
- 12:25have a hammer, everything looks like a nail. So the guys in
- 12:29Dan's audience all like, I've got the bookstores and I pay the
- 12:33rent and I've got a 25 year lease and 27 employees. How do I
- 12:38their only thing is, how do I get more people to come into my
- 12:42store? Whereas a guy on the outside like Bezos says, Why do
- 12:46we need the store? So the people in the taxi business say, Well,
- 12:50I just spent $50,000 on a new radio system, and I have all
- 12:54these dispatchers who work for me. And this is the way we've
- 12:57done it for 30 years, and it's always worked this way, that's
- 13:01the thing you got to protect against everybody who's
- 13:04listening right now, they're in their business said, Well, okay,
- 13:07well that doesn't apply to me, because my business is
- 13:11different, and those are the people who are going to get
- 13:13screwed if they don't wake up. And Steve Jobs. I mean, did
- 13:17Steve Jobs have anything to do with radio stations or record
- 13:20companies, yet he changed the music industry more than any
- 13:23person on earth.
- 13:25Host: I don't want to leave without asking you this other
- 13:27question, because there's a big movement of be an entrepreneur.
- 13:32Have your own business. Be your own guy. But one of the things
- 13:35you touch on imagine is on how the best companies are treating
- 13:39people more like entrepreneurs and so those people don't have
- 13:44to really be entrepreneurs. They can still be inside of a
- 13:47company. Can you kind of just like, break that whole little
- 13:49piece of the book down?
- 13:50Randy Gage: Yeah, that's all...that's all about culture.
- 13:53I mean, why can you go in and In and Out Burger on a Saturday
- 13:58afternoon with a line 100 people outside the door, 200 cars lined
- 14:02up around the block, literally a traffic hazard. There's some
- 14:07minimum wage kid cleaning the dining room, keeping the
- 14:10restroom spotless, refilling the ketchup bottle, smiling,
- 14:14sweeping up, greeting everybody. How do they get him to do that?
- 14:19How can you how come you can go into an Ace Hardware store and
- 14:23ask for the most arcane, ridiculous thing that nobody has
- 14:27asked for in seven weeks. And the clerk will say that is on
- 14:31aisle 13, right near the end, on the second shelf from the
- 14:35bottom. That's culture. You create that culture in an
- 14:39organization, and the biggest thing that's an impediment to it
- 14:43that I see is this protecting against failure, right? Because
- 14:48nobody wants to make mistakes, because if you make a mistake,
- 14:52you get ostracized, or you get demoted, or you get passed over
- 14:56for promotion, or you get fired, right? Whereas the great
- 15:00companies, they not only allow their people to fail, they
- 15:04expect them and encourage them to fail. I think the great
- 15:08companies, they have this attitude like venture
- 15:11capitalists. So if you take Jason calsenis or Chris soccer
- 15:15or someone, they're gonna invest in 100 ventures, and they're
- 15:20gonna know that 97 of them probably aren't gonna work out
- 15:24but they're hoping for one or two unicorns in the bunch, and
- 15:28there's four or five that might now work out there, but they'll
- 15:32find some breakthrough that'll help them segue into a different
- 15:37business and a different model that might work out there, and
- 15:41they expect that a bunch of those things won't work out, but
- 15:45they know that's part of the process, and companies that are
- 15:49willing to do that, that allow companies to I'm not talking
- 15:54about missing your third quarter stock price by 2% or What I'm
- 15:58talking about allowing somebody to open up a division and have a
- 16:02spectacular failure, the kind of failure Steve Jobs had when they
- 16:07first ran him out of Apple the first time around, and then
- 16:11realized, well, you know, maybe that wasn't, you know, maybe
- 16:15which was probably the right move for Apple at that point,
- 16:19But just as bringing him back was the right move, because they
- 16:24needed that level of thinking again. And so how do you create
- 16:28that kind of culture? You give your people space to be
- 16:32brilliant, to make mistakes, you allow them to fail, you
- 16:35encourage them to fail, and they know they can fail and not get
- 16:40demoted, not lose their promotion, not lose their job,
- 16:44and know that they're going to learn that lesson, grow from it,
- 16:48modify Test Track, come back with something better, and
- 16:52that's where the breakthroughs live.
- 16:54Host: Wow, well Randy, where do you want people to go to connect
- 16:58with you and learn more about you?
- 17:00Randy Gage: Alright, so Randygage.com that's my
- 17:02Starfleet Command main site, and Randygage.com and then, of
- 17:06course, follow me on social media. I'm everywhere, Facebook,
- 17:10Twitter, YouTube. I love to connect with people and discuss
- 17:14the work.
- 17:15Host: Nice. Well, the last little question I have for you,
- 17:19do you really believe that everybody has genius inside of
- 17:23them, and if so, how do they like how do they access that?
- 17:26Randy Gage: I really do believe everybody has genius in them,
- 17:30and it's different with every person. When Ray Chen picks up a
- 17:34violin, that's a certain kind of genius, when LeBron James is on
- 17:39the basketball court that's a different kind of genius. When
- 17:44Stephen King writes one of his novels, that's an entirely
- 17:48different kind of genius, and Maya Angelou has hers, and Oprah
- 17:52Winfrey has hers. And we have all got our unique kind of
- 17:57genius, and that's why I wrote mad genius, because I really do
- 18:02believe that everybody has that, and that's what my manifesto is
- 18:06about, is to get people to answer the call and step into
- 18:10their greatness. Because I re I really know they have that mad
- 18:15genius inside of them.
- 18:16Host: Yeah, thank you for making some time here, Randy. We wish
- 18:19you all the best and keeping inspiring people to find their
- 18:22genius.
- 18:22Randy Gage: Alright, thanks for having me on.