Latest / Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
How to Turn Your Marketing Agency Clients into Raving Fans with Joey Coleman
Do you want to turn your agency's clients into raving fans? Would you like to retain more clients instead of just procuring more? Here's how to make your clients first 100 days noteworthy enough to turn them into advocates.
In today's episode, we'll cover:
What is the 100-day problem?
8 phases of the client lifecycle and keeping them happy at every phrase.
3 quick tips to transform clients into raving fans.
Today I talked to Joey Coleman, a professional keynote speaker, consultant and author of "Never Lose a Customer Again". Joey has worked on client retention with brands such as Hyatt…
The skinny
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