Latest / The Platform Economy with Fexingo: Marketplaces, Networks, and Multi-Sided Businesses
How Marketplaces Build Trust Without Ratings
We explore why modern platforms are abandoning public rating systems in favor of opaque, algorithmic trust signals. Using Airbnb and Uber as case studies, we examine how shifting from visible scores to hidden reputation layers reduces performative gaming while increasing user anxiety. This episode dissects the trade-off between transparency and control in multi-sided markets.
#MarketplaceTrust #AlgorithmicReputation #PlatformEconomy #AirbnbPolicy #UberSafety #RatingsGaming #MultiSidedPlatforms #DigitalTrust #UserExperience #BehavioralEconomics #FexingoBusiness #BusinessPodcast #TechStrategy…
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