Latest / Best of Business / Martin Bosley: Kiwi restaurateur on the acceptable timeframe to stay at a café following Napier incident

Transcript

Martin Bosley: Kiwi restaurateur on the acceptable timeframe to stay at a café following Napier incident · Best of Business

• 0:09
  Speaker 1: You're listening to a podcast from News Talk sed B.
• 0:12
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• 0:16
  Speaker 2: So this has been getting a little bit of chat,
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  Speaker 2: hasn't it. A man got tossed out of a cafe
• 0:20
  Speaker 2: for staying too long. The man was, unfortunately for the cafe,
• 0:23
  Speaker 2: a reporter, so he wrote about it. He'd had a
• 0:25
  Speaker 2: breoshe and he'd had a coffee and then after an
• 0:26
  Speaker 2: hour the naper cafe told him to leave. Now here's
• 0:29
  Speaker 2: Mark's story and he was on with Kerry this morning
• 0:31
  Speaker 2: and he said that he decided to write about his
• 0:33
  Speaker 2: experience in order to kick off a discussion about whether
• 0:36
  Speaker 2: an hour is long enough for a customer to outstay
• 0:38
  Speaker 2: their welcome.
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  Speaker 3: I think to put a time limit on it that
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  Speaker 3: boils it down a bit too far, because you know,
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  Speaker 3: I didn't use any salt and pepper, I don't have
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  Speaker 3: sugar in my coffee, and I don't use the restroom,
• 0:49
  Speaker 3: so save the money for toilet paper. It's so pay
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  Speaker 3: Good got.
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  Speaker 2: In touch with the cafe. They didn't respond to a
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  Speaker 2: request for comment risk return. Martin Bosley's with me now
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  Speaker 2: hate boss.
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  Speaker 4: Hey, how you doing very well?
• 1:00
  Speaker 2: Thank you? What do you reckon would you have kicked
• 1:02
  Speaker 2: him out after an hour?
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  Speaker 4: You know, it's a tricky one, doesn't it know? What
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  Speaker 4: was it after an hour? No way for an hour?
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  Speaker 4: But I mean I think you've got you know, it
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  Speaker 4: is real estate we're talking about, right, and it is
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  Speaker 4: a business. It's not a public space. So different cafes
• 1:15
  Speaker 4: are going to have different sets of house rules. I mean,
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  Speaker 4: I know in Australia it's really common there on their
• 1:19
  Speaker 4: menus to say that they expect the table to be
• 1:21
  Speaker 4: located within an hour if you're finishing whatever it is
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  Speaker 4: you're eating or drinking, and make it quite clear on
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  Speaker 4: a lot of their sort of house rules that it
• 1:27
  Speaker 4: were you know, and you know you might be using
• 1:30
  Speaker 4: the toilet, might be plugging your laptop to use their power.
• 1:32
  Speaker 4: So I think it's kind of common sense. But etiquette,
• 1:35
  Speaker 4: you know, if it's the place is empty and there's
• 1:37
  Speaker 4: hard anybody around, you're not you know, you're not causing
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  Speaker 4: any problems, right, and I think you'd be absolutely fine.
• 1:42
  Speaker 4: Cafes want people, and then people like attracted to busy
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  Speaker 4: places that people sit and I having people sitting in there,
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  Speaker 4: But I think if you're if you're sitting there and
• 1:51
  Speaker 4: you let to you haven't done anything, you haven't board
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  Speaker 4: anything for at least an hour, and there's people coming
• 1:54
  Speaker 4: in clearly wanting the tables. And I think, do the
• 1:56
  Speaker 4: right thing to back up your stuff and go. But
• 1:58
  Speaker 4: I think you should probably buy something at least every hour,
• 2:00
  Speaker 4: you know, after every hour and a half, at least
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  Speaker 4: just to pay, just to pay the rent on the table,
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  Speaker 4: which is basically what you're essentially what you're doing.
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  Speaker 2: Side, Why why do we feel entitled to sit in
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  Speaker 2: a cafe? I mean, like I wouldn't feel like I
• 2:13
  Speaker 2: was entitled to come around to your house and just
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  Speaker 2: linger for an hour. So why the entitlement from Mark
• 2:18
  Speaker 2: and next things?
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  Speaker 4: Right? Like it is like coming to my house. It's
• 2:20
  Speaker 4: like cafes their personal expressions of self. Right, so we
• 2:24
  Speaker 4: opened the doors, might be wanted to come in and
• 2:25
  Speaker 4: see what as we're doing. But I think so much
• 2:28
  Speaker 4: there's a perception that they have public spaces and that
• 2:30
  Speaker 4: we could do whatever you want of them. You open
• 2:32
  Speaker 4: the doors, I can come in, I could do what
• 2:33
  Speaker 4: I want. I can feed my children at the table,
• 2:34
  Speaker 4: I can bring my own food, bring my own drinks. Sometimes,
• 2:37
  Speaker 4: you know, like we just kind of forget that actually
• 2:39
  Speaker 4: it's a business and it is like someone's going to
• 2:41
  Speaker 4: home and as you say, like you come around to
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  Speaker 4: my place back up for now and Alf and I'd
• 2:45
  Speaker 4: be like, I'm here that your idea else like your coat.
• 2:51
  Speaker 2: Now I know the things to watch out for the
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  Speaker 2: coded language, bozz. Thank you very much, thanks mate, looks
• 2:57
  Speaker 2: Martin Bosley. Resta retur, very very famous restaur retur.
• 3:01
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