Ep 83 Trust & Empathy in Injectable Consultations | Dr Izolda Heydenrych

Inside Aesthetics · Sep 17, 2020 · 1h 24m

Episode 83 hosts Dr Izolda Heydenrych (Dermatologist from Cape Town, South Africa)

Izolda is also a globally-renowned aesthetic educator with a particular interest in patient safety, the art of the consultation, trust and empathy.

We explore the injector-patient relationship, the foundations of building trust in the medical consultation and the role of empathy. This is a fascinating discussion that gets to the core of how the best injectors build chemistry and rapport with their patients.

0:00 Introduction

1:03 Meet Dr Izolda Heydenrych

3:19 Background and Career Path

5:16 Choosing…