Latest / Identity at the Center / #407 - Sponsor Spotlight - Rubrik
Transcript
- 0:04This is identity at the center. Welcome to the Identity at the
- 0:11Center podcast. I'm Jeff, and that's Jim.
- 0:12Hey, Jim. Hey.
- 0:13Jeff, how are you? Oh.
- 0:14Not so bad yourself. Doing great.
- 0:16I'm really excited about today's episode.
- 0:19Obviously met our guest previously.
- 0:22He's somebody who's not only an expert in the field, but also a
- 0:26genuinely good guy. Somebody had definitely like to
- 0:29have an identity beer with at some point.
- 0:31Well. There's going to be
- 0:32opportunities for identity beers coming up in a couple different
- 0:34conferences. I like him just because they
- 0:36said he listened to the show. I'm I'm extremely easy to
- 0:39please. And so the fact that he was, you
- 0:41know, like, yeah, have have you heard the show?
- 0:43It's like, yeah, I've heard it. So I'm like, all right, good,
- 0:44we're good then. But yeah, today we've got a
- 0:46sponsor spotlight episode. We're going to be talking with a
- 0:49rubric. So just to make it clear, right,
- 0:51this is sponsored episode. They are the reason that we can
- 0:54do this podcast. So their support, you know, it
- 0:56means a lot to us to be able to continue to do this every week
- 0:59that we do. You can find out more about them
- 1:02and on the web rubric.com/I DAC. That's rubrik.com/I DAC and let
- 1:09me go ahead and introduce Drew Russell.
- 1:11He is the identity resilience platform owner for Rubric.
- 1:14So for some reason I find that difficult to say, but welcome to
- 1:17the show, Drew. Yeah, great to be here, Jim.
- 1:20I will definitely take you up on the beer, Jeff.
- 1:22I'll keep listening to the episodes.
- 1:25We're easy to please, you know, it doesn't take much.
- 1:28Hopefully we see each other conference, you know, coming up,
- 1:30you know, we got a few coming up like Identiverse and, you know,
- 1:32Gartner and EIC and a bunch of different opportunities.
- 1:36But let's start with your background.
- 1:38First thing we always ask, you know, folks who've been with us
- 1:41for the first time is how they got into identity.
- 1:43So is it something that you chose or did it choose you?
- 1:46It definitely chose me. I can still distinctly remember
- 1:51years ago at this point, we bought, we bought a DSPM company
- 1:54called Laminar. So data security posture
- 1:57management. And we were kind of in the early
- 1:58stages of investigation of do we go down this path?
- 2:01And I, I still remember seeing kind of the road map from his
- 2:04name's Amit. He was the, the Co founder and
- 2:06it was all about data access and governments.
- 2:09So who has access to what and what are they doing?
- 2:11And like, to me, that was the the mind blowing moment of like,
- 2:15oh, I fully understand the value of prop.
- 2:17And since then I haven't been been able to get away from
- 2:19identity. It's my my day-to-day, every
- 2:23every day, even weekends at this point.
- 2:25So it definitely found me. So how far back was that?
- 2:28How many years? Let's put the rings on the tree
- 2:30like. We were talking about at the
- 2:31beginning, it's day by day at this point.
- 2:33So you really put me on the on the hot seat here.
- 2:37I'd say maybe 3 or 4 years ago. So it's still probably
- 2:39relatively new in the grand scheme of things, but it's been,
- 2:42it's been a wild ride since. Well, that's good.
- 2:44We're always happy to have, you know, people industry.
- 2:46My favorite thing about I am is the community.
- 2:49So there's a lot of, you know, really fun, smart, just good
- 2:52people in this and you know, you're definitely one of those.
- 2:54I'd like to find out more about rubric though, because that's
- 2:56why we're here. Tell me a little bit about
- 2:59rubric and then, you know, the jaded Cecil question will be OK,
- 3:04lots of tools. What is it that you think makes
- 3:06rubric, you know, set apart itself from others and that
- 3:09might be doing similar things? Yeah, I feel like we could spend
- 3:12all hour of the episode just on that one question.
- 3:14So let's see how how quickly I can do it.
- 3:16Rubric restart. It was a better faster backup
- 3:20company. That was our claim the same day
- 3:22one, what originally actually attracted me to the platform was
- 3:25AP is at the time it was every every action you could take in
- 3:28the UI had an underlying API. That was my my jam back in the
- 3:32day. So I'm like, I'm all in on
- 3:33rubric. Since then we started focusing
- 3:36around this concept of cyber resilience.
- 3:38If you're hit by rain somewhere, what does it actually take to
- 3:41bring back your environment? And there there's a fundamental
- 3:43difference between your your old school backup recovery and how
- 3:47do I bring back the environment in the worst case scenario.
- 3:49And a couple years ago, we released a pretty basic identity
- 3:55support module as part of the platform and it just picked up
- 3:58almost overnight. No marketing, no focus from a
- 4:01sales perspective. And we took a step back and
- 4:03said, what what's happening here?
- 4:04And been living a wild ride since then.
- 4:06So if to answer your question, why rubric if compromise of your
- 4:12identity system, if any instant response is something top of
- 4:16mind like rubric is where do you want to go down to our bread and
- 4:19butter is those worst case scenarios And how do I help you
- 4:21make it a non event as part of your your normal day-to-day.
- 4:25Grab a coffee, hit the big red green button, bring things back
- 4:27up running. That's our jam.
- 4:29It's almost kind of like you're the product that nobody really
- 4:31wants to have, but needs to have.
- 4:34Yeah, that's very true. I I love with my customers,
- 4:38never have to use me, especially for those worst case scenarios.
- 4:42A lot of what we do is on the proactive side as well.
- 4:45You're in real time alerting what's going on in the ecosystem
- 4:48is gym compromised at the end of the day.
- 4:50Like the reason why you've been by rubric, though, is that worst
- 4:53case scenario, that's something that keep everybody up at night.
- 4:55So I got to ask the the name rubric for the company.
- 4:58Do you know how that originated? I'm sure there's a couple of
- 5:01people who are OG's at the company who are going to make
- 5:03fun of me. But you know, I came in, I think
- 5:05it's like employee 400. So quite a few people before me.
- 5:07But the story I always heard was First off, I know original name
- 5:11was scale Data and we had like an employee contest to say what
- 5:14is our new name? From what they told me, Rubric
- 5:17is some kind of Scandinavian name that means like next
- 5:20generation game changer, like that directional vibe.
- 5:23So that was our kind of our mantra, like how do we change
- 5:26the industry? How do we change the game?
- 5:27So that's my understanding if I ever came to be from a name
- 5:30perspective at least. You know, we like to put things
- 5:33in buckets. That's just kind of what we do.
- 5:35And we've got lots of different I am buckets, right?
- 5:39IGA, Pam, we've got new ones like I, I zip, there's ISPM,
- 5:45there's ITDR. You know, there's probably a
- 5:47bunch of resilience I haven't thought about.
- 5:49Like is, are there traditional categories that rubric fits
- 5:52into? Does it stretch across maybe a
- 5:54couple depending on maybe like capabilities, Like give me some,
- 5:57some, some idea of kind of like if I'm trying to
- 6:00compartmentalize, where does this fit?
- 6:03Where does it fit? I mean, I think the beauty of
- 6:04IVIP is that includes everything.
- 6:06So I'll go with that as my default answer because it's so
- 6:09broad. I mean ISPMITDR to me they're
- 6:12like the real answer is the reason why Rubric has been so
- 6:16successful is there wasn't like a clean bucket for us to fit
- 6:19into. Like what I've seen is, you
- 6:21know, all the lessons learned Rubric had on the data side of
- 6:23the house in terms of recovering in an actual into response.
- 6:26Like that was a market we created.
- 6:28To me the identity industry is just getting towards that.
- 6:32So things that kind of call it the core Data side rubric take
- 6:35for granted. People in the identity space are
- 6:37just kind of wrapping the hedge around probably from like a need
- 6:39perspective. So I'd never really thought of
- 6:42us as like a clean category of hey, I have this tool set, I can
- 6:45replace rubric or I need to add towards it.
- 6:47A lot of feels like a lot of my day-to-day is like education
- 6:50around this stuff. Like what does it actually need
- 6:52to recover in these worst case scenarios?
- 6:54So, you know, pick your Gartner buzzword like we talked about,
- 6:56IVIP, ISPMITDR, like it's all piece of the puzzle, but for me
- 7:01it's all about how do I tie those together in a way that's
- 7:04not fragmented and then allows me to actually recover in these
- 7:07worst case scenarios. That's a great way to think
- 7:09about it. So employee number 400, you guys
- 7:13are a big company. How many clients do you have?
- 7:167000, something like that. We're definitely up there from a
- 7:19number count perspective and it grows every day.
- 7:21At this point it feels like, you know, at the end of day, I'm on
- 7:24the sales side of the house and it feels like my calendar is 12
- 7:27hours a day of customer meetings.
- 7:28So it's a crazy time out there, massive growth across the board
- 7:32and thankfully we got some pretty cool customers where I
- 7:34get to have these type of conversations day in and day out
- 7:37with them. Oh yeah, now that you're on
- 7:38their Identity at the Center podcast, watch that number just
- 7:41jump to the moon but skyrocket overnight.
- 7:46No, but for your identity line of products and what is the main
- 7:51use? You kind of teased it a little
- 7:54bit. What are the the main use cases
- 7:56you'd say you'd focus on? I mean, without exception
- 8:00twofold. So think of it as post incident
- 8:04Jeff, I'll pick a new time. This time Jeff's user account
- 8:06has been compromised. What does that look like?
- 8:08And to me there there's two possible paths as part of the
- 8:11workflow. So like absolutely worst case
- 8:12scenario, they go after your your ID.
- 8:15PS You know, AD is always the easy example here because all of
- 8:17the kind of inherent flaws with Windows.
- 8:19So, you know, pick your attack of the day like Marks and
- 8:22Spencer, they go after AD, they encrypt a server.
- 8:24What do you do? How do I bring back my
- 8:26ecosystem? So a big, big piece for us to
- 8:29kind of what original play in the fame is like how do I handle
- 8:31those workflows? So as we take a take a backup is
- 8:35the simplest way to think about it of your your domain
- 8:37controllers, I'm going to proactively stain it for the
- 8:39molar. We actually integrate with
- 8:41mandate. And so if anyone in the call or
- 8:43podcaster say doesn't know mandate, like leading incident
- 8:46response organization across the globe.
- 8:47So I will look at your domain controllers for indicators to
- 8:50compromise. You know, I saw Jim on the
- 8:52system getting ready to deploy ransomware.
- 8:54How do I detect this and find the threats?
- 8:56And really the main goal there is how do I find a clean
- 8:58recovery point? It's a, you know, you get into a
- 9:01Groundhog Day situation where I restore my drain controllers,
- 9:04spoiler your rains and we're still on it.
- 9:06It gets redeployed and you're kind of stuck back at that that
- 9:08day zero situation. So how do I help that?
- 9:10And then more importantly, like, how do I guarantee it?
- 9:12How do I give your teams confidence with that over like
- 9:15the last couple years? Really what I've seen is more
- 9:18importantly like people are starting to think about like
- 9:21ADFR, maybe entry ID, recovery, Octa, whatever it is, it's not
- 9:25just about those worst case scenarios or ransomeries.
- 9:27It's like how do I kick out Jeff itself if his user account is
- 9:30compromised? How do I move that persistence?
- 9:33And I think ADFR is like the classic tool for that, where
- 9:36everybody has it. 99% of the people I I talked with still
- 9:39have ADFR. As much as Microsoft is, is
- 9:42going to tell you differently. It's not going away.
- 9:44But nobody ever wants to go down that process because it's such a
- 9:46pain. But now with different folks out
- 9:49there, we've made it easy. And to me, it's like the nuclear
- 9:51option where it's a pain to find if Jeff is compromised.
- 9:55And really more importantly, what did he do with those
- 9:56compromised events? It's going to take forever to
- 9:58find that. So kick off the ADFR, remove the
- 10:01persistence, get things back to a no good state and get
- 10:04operational. So it's all about that instant
- 10:06response. It's just a matter of what was
- 10:08done and what was the the path you're going to take as part of
- 10:10those workflows. Is it fair to call that first
- 10:12use case the malware use case? Is it malware?
- 10:16Because it sounds to me like Rubric helps you identify and
- 10:20remove the malware. Yeah, 100%.
- 10:22And we have, I mean great way to describe it.
- 10:25There's a proactive side of that and called a reactive side.
- 10:28So the proactive side is that mandate integration, I think
- 10:30it's it's 1,000,000 plus indicators compromise.
- 10:32It's going to say, hey, this known tool used by the threat
- 10:36group is on your domain controller.
- 10:37Something bad is about to happen.
- 10:39And the key piece with that is like we do it on an offline copy
- 10:42of data. It's like I don't want to put
- 10:43any CPU pressure on your system, but we're also kind of realistic
- 10:47that we're going to miss something like if anybody ever
- 10:49tells you you're going to be perfect in this space, like 1.
- 10:51They're a great sales guy, but probably more important that
- 10:54they're lying. We all know the instant
- 10:56responses like do Google, we can find how how how customers get
- 11:00hit. So big forces is what we call
- 11:02threat hunting. So how do I go out and take a
- 11:04known, known indicator compromise?
- 11:07You know, you're bringing the maintenance, the Palo Alto, the
- 11:09Googles of the world and say like this is what happened.
- 11:11Here's the concrete thing that that occurred in your
- 11:13environment. Look at a copy of your domain
- 11:15controllers and find out. So I will scan all my historical
- 11:18record of your data. So say I have like 100 days of a
- 11:22backup in the environment, I'll scan all 100 days and say, hey,
- 11:25day 33 is when I saw that range were introduced in your
- 11:28environment. So day 34 is your known good
- 11:30clean recovery point. So it's kind of two birds, one
- 11:33stone, but it gives you the ability to find that that mall
- 11:36where it ecosystem whether or not it's deployed or not, I
- 11:38still want to identify that for you.
- 11:40Yeah. I'm wondering with how you
- 11:41describe that, is this safe to assume that someone needs to an
- 11:45organization needs to be running rubric before the incident or
- 11:50OK, you're shaking your head yes?
- 11:53Yeah, 100 a 100%, you know, by its nature, like kind of our our
- 11:57secret sauce in the covers and we can always dive deep into it
- 11:59when it makes sense is our underlying bunker in a box.
- 12:02It's kind of our our physical appliance deployed in your
- 12:05ecosystem without that like all the magic kind of leaves the
- 12:08system. So having that bunker in a box,
- 12:10physical hardware for the on Prem role like it's a key piece
- 12:13of the the equation here. Yeah, Bunker and a pie.
- 12:15I like that. It kind of reminds me of like,
- 12:17you know, if you're setting up for the apocalypse scenario, you
- 12:21have to put the the dry food in the canned food away before the
- 12:26apocalypse happens. Folks, you can't wait until the
- 12:29zombies are at your door. Now I want to pick up something
- 12:33else you said. So you talked about that
- 12:36proactive use case. So it sounds like Rubric will
- 12:40help you identify and prevent the attacker or the attack.
- 12:45The easy attack pass. Is that right?
- 12:47Yeah, Yeah. I'd really like we said around
- 12:49like the easiest attack pass as well.
- 12:51So you know Jeff to your question earlier, like you see a
- 12:53lot of ISPN components of the platform and to me like the
- 12:56biggest value of that, that Gartner world I call it isn't
- 13:00necessarily to stop the threat on itself like a course we want
- 13:02to minimize that attack surface. But also realistically, you
- 13:06know, some ways going to vish into the ecosystem and just log
- 13:08in and nothing you can do from ISPN for if there's going to is
- 13:11going to prevent that. So for me that the value of like
- 13:14this posture management conversation is how do I make
- 13:16the attacks more noisy? So if Jim or Jeff had their
- 13:20account compromise, like I want you to take the more difficult
- 13:22path that way your upstream tools like the crowd strikes the
- 13:25Microsoft the defender world are going to be like flashing red
- 13:28lights. Something unusual is going on in
- 13:29your environment. So get rid of that low hanging
- 13:31fruit, make it more difficult for the threat actors.
- 13:34So all of your your goodness that you've invested from a
- 13:36security perspective says this is what's going on and gives you
- 13:39the ability to start that instant response process.
- 13:42It almost. Feels to me I wanted to see if
- 13:44this resonates with you, but doing some kind of ISPN like
- 13:49functionality. Identifying the easy routes in
- 13:52is probably the most important thing you can do because even
- 13:56though you see a lot of the attacks are based on social
- 14:00engineering and things like that.
- 14:02Now with AI, you know, I'm hearing about this idea of like
- 14:06swarms of AI agents and what if someone let's lose a swarm of AI
- 14:12agents to attack your organization?
- 14:14They're just scanning your environment looking for the easy
- 14:17routes in right? I love it.
- 14:19It didn't take us long to bring up my favorite buzzword, the
- 14:22day. AIII love this conversation so
- 14:25much. I mean, I think you did on the
- 14:26hedge and where you have the the what I've seen time and time
- 14:31again, the threat isn't necessarily like, how do I get
- 14:33in? It's like, what do they do
- 14:33afterwards? Like if I could just deploy 100
- 14:36of myself and attack your environment and find those easy
- 14:38paths like a course like that would find the low hanging
- 14:40fruit. So if I can plug those up, like
- 14:43the better off we'll be. And and you know, if we had the
- 14:45same conversation in a couple years from now when we see it
- 14:47more in the wild, that's probably going to be a a pretty
- 14:50good prophecy, I'll call it that.
- 14:52You just called out there, Jim. Yeah, yeah, it was definitely an
- 14:55important use case. The I'll call it.
- 14:59The last thing I heard you talk about was kind of this risk
- 15:03reward, how long does it take to get back up and running?
- 15:07So it sounds like that's part of the value proposition well as
- 15:11well, which is that rubric helps you get back up and running
- 15:15quickly after a breach. 100% I mean, at the end of the day,
- 15:19like that is our biggest value prop.
- 15:21There's there's a good case study that was with a bank over
- 15:25in Taiwan. I actually read it in one of the
- 15:28the books that got published by the sea.
- 15:29So I had to look it up. But he was talking about how it
- 15:32took him six weeks to rebuild their AD post attack in this
- 15:37case, like they weren't actually copper like there was no malware
- 15:39deployed. It was more of what happened.
- 15:42How do I rebuild my environment? But they they went through and
- 15:45said like I need to scan this. I need to look for the more
- 15:47because the threat group they identified with the Mannings of
- 15:50the world, like they knew this was a pattern they're going to
- 15:52go after. So they had to go through and
- 15:55like restored since yesterday, put into an icedent recovery
- 15:57environment, scan it, rinse and repeat.
- 16:00Do that over the six week time period.
- 16:02So to us, it's like I want to have that done proactively.
- 16:05I want to have that done automatically as part of the
- 16:07process to where you're not waiting six weeks.
- 16:10Within two hours, I'll give you a clean copy of your IDP up and
- 16:14running. Your users can start logging in
- 16:16and you can be confident that there's no malware going to use
- 16:18part of the system. So probably, probably even more
- 16:21importantly, Jim is like, how do I make sure that even happens in
- 16:24the 1st place? That goes back to the bunker in
- 16:26the box conversation. Yeah, I mean, you talked about
- 16:29the nuclear option. And as you're talking about
- 16:31that, I'm thinking to myself, what if you didn't have
- 16:34something like Rubric, right, and you had someone come in and
- 16:38attack, what would you do? Restore from where you
- 16:42reasonably think you're confident that you were not, you
- 16:46know, pre pre breach, restore from that and then try to
- 16:50restore everything since like manually like what does that
- 16:54look like? Not fun is what it looks like.
- 16:57I we, we often talk with our customers about this and my, my
- 17:02favorite quote to this and I've heard it multiple times.
- 17:04I was, do you mean before or after I get out of feeder
- 17:07position? Like that's the pain point
- 17:08customers want to go through. The state of Nevada actually
- 17:12published a good case study around this as well.
- 17:14They got hit. It was probably a couple of
- 17:15months ago at this point. They had to bring in Microsoft
- 17:18to help with the equation. I think it was like 400,000 plus
- 17:21in Microsoft charges that they had to go through and harden the
- 17:25system. Jim, to your point, put in some
- 17:27some ISPN type of controls, but then also do a three and rebuild
- 17:30your environment. So 400,000 is not cheap in any
- 17:33any conversation. And if I remember correctly, it
- 17:35took like 30 days to get everything back to a known good
- 17:37state. So painful process no matter how
- 17:39you look at it. And that's just the cost of the
- 17:41IT fix and probably not even the full fix, right?
- 17:44The everything else that goes along with it, right?
- 17:46All the customer stuff you have to do, or internal business
- 17:49services or reputation, like it's way cheaper just to get an
- 17:54insurance policy in place than to actually try to restore.
- 17:57That's the easy metric to measure, right?
- 17:58It's all the other things behind it that really bubbles up, like
- 18:01the pain around what these actually look like.
- 18:03Reworld. I want to put my jaded Cecil hat
- 18:05back on because you said, you know, get back up and running
- 18:10and kind of restore. And I want to be clear.
- 18:12What does that mean? So when you say yes, we're back
- 18:14up and running, like what is Rubric specifically going to
- 18:16help me, you know, recover from an incident?
- 18:20Is it the Active Directory? Is it more than that?
- 18:23Help me understand. Like where you are and aren't
- 18:26helping. Just so I can be clear on that.
- 18:27The thing I love the most around the, the IVIP concept is that it
- 18:31really takes in like the biggest problem I see in the identity
- 18:33spaces. Everything's so fragmented.
- 18:35Like it could be different, different conversations with our
- 18:37platform where I'll talk like the five or six different teams
- 18:40and depending on the politics, It's it's a mess.
- 18:43It's like the way we, we approach this is how do I have
- 18:45like this unified platform that expands across your ID.
- 18:48PS And in today's world, that's for us, Active Directory, Okta
- 18:52and enter ID. So the way we think about this
- 18:54is you don't have these three separate ID.
- 18:57PS You have your identity system and I have to treat them equally
- 19:00as part of your platform. So I want to give you the
- 19:02ability to manage, protect and restore all three of those and
- 19:06different areas we're expanding to obviously, like, how do I
- 19:09bring those back as part of those worst case scenarios?
- 19:12And like the simplest, simplest form is within that two hours,
- 19:15how can I have my first users or system authenticating it?
- 19:17So your Tier 0 users, your Tier 0 applications, you're going to
- 19:21have to go through and, and build that back as part of those
- 19:24workflows. But it's definitely not the end
- 19:26all be all. Like that's the starting point
- 19:27of the conversation. And a lot of we, what we want to
- 19:30do is that post restore, like, how do I bring back all the
- 19:34changes that were lost? You know, the, the example Jim
- 19:36and I were talking about as part of the conversations here was
- 19:39talking with the CSO to where his plan was to go back 180 days
- 19:43in the path. And Jim, like very, very truly
- 19:45said, what do you do then like that's 180 days of changes part
- 19:50of your environment, Like that's not a fun process.
- 19:52So a lot of what we have in place is how do I monitor that
- 19:55real time activity? What's going on in your system
- 19:57day in and day out? That way I have that that
- 20:00authoritative log of what's changed, I'll bring those back
- 20:03on top of the workflows. That way you're not having this
- 20:05secondary disaster after you go down the security workflow.
- 20:08So I want to ask some questions around sort of the, the malware
- 20:11and proactive side of things, but let's stick with restore
- 20:15restorative use cases for right now since we're already talking
- 20:17about it. You, you mentioned earlier and
- 20:20just now again, like being able to go back in time and sort of,
- 20:24you know, what is the last known good backup, right, of whatever
- 20:27state it was that the IDP was in.
- 20:29Can you talk a little bit more about how exactly that works?
- 20:32Because is it, is it my simple brain is like, OK, like how many
- 20:36backups do you keep? Is 33 days good enough?
- 20:40Is, you know, 6080? And then what if I have, you
- 20:43know, 180 days of backup? Like how do I know which is the
- 20:46right one to restore from? Yeah, I think unfortunately, the
- 20:50real world answer to like how long you store from isn't a tech
- 20:53decision, it's a legal decision. Like most of the time, that's
- 20:56just making the call for you. Realistically, the biggest
- 20:59recommendation I have is as long as you possibly can, because in
- 21:02today's world, like you're never gonna know what that dual time
- 21:04is. Like you're never gonna know how
- 21:05long the thread actor was in your environment.
- 21:08I think realistically, a lot of times we see the tacks happening
- 21:10faster and faster. So you don't need five years of
- 21:13history. Usually it's pretty quick from
- 21:15an actual breach standpoint, but the longer you have, the better.
- 21:19Part of that bunker in the box is US indexing your systems
- 21:22automatically across the board. So kind of our secret sauce is I
- 21:25have that index of your system and you know, the high levels I
- 21:28basically stored in a database. What that allows me to do is
- 21:31crawl all 100, a hundred, a hundred and 9200 days of your
- 21:36ecosystem and say, this is when the clean recovery point is.
- 21:39So if you tell us what to look for or as part of our practice
- 21:42scaling, we're doing that day and out anyway.
- 21:44Like I will help identify the clean recovery points.
- 21:46But the other kind of piece, the puzzle there too, is that
- 21:49doesn't necessarily tell you what the identity compromise is
- 21:51like who was done as part of your workflow.
- 21:53And to me, that's kind of why I like that nuclear term that Jim
- 21:56used and hopefully I used to where it's way harder to find
- 22:01that piece. You're really looking for a
- 22:02needle in the haystack. A lot of the Cecil conversations
- 22:05I have is you're going to rely on the maintenance the world to
- 22:08tell you that both from I want to make sure I'm covered from
- 22:11like a legal perspective. You want to bring in like the
- 22:13experts, they'll help identify that.
- 22:14But realistically, I don't think you're going to have a great
- 22:16answer. And to me, that's why I love
- 22:18kind of that, that nuclear approach where you can go back
- 22:20further in the past, you may not have a good concrete answer,
- 22:24maybe you have guideposts, but by going that nuclear option, it
- 22:26takes care of everything kind of simultaneously as part of the
- 22:29workflow. So that's the biggest trend I've
- 22:31seen happen in the last couple years.
- 22:32So I'm kind of learning about this, you know, at the same
- 22:34time, probably a lot of people are listening.
- 22:36You mentioned indexing and so, you know, part of the restoral
- 22:42is making sure that the IDP is up and running, but there's also
- 22:46all the changes that were supposed to happen between that.
- 22:50Will Rubik help me sort of re effect those changes and kind of
- 22:53exclude the bad actions? Yeah, so 100% like I think
- 22:57that's the, to me that's kind of the the biggest challenge people
- 23:00have. Like first of all, like most
- 23:02folks are like you Jeff, but I'm not even thinking about that.
- 23:04Like they haven't thought about what those down streams effect
- 23:06are. And like the second I bring it
- 23:07up to like, oh, like that's a really big problem.
- 23:10So our approach is kind of two full, like first and foremost,
- 23:13like how do I leverage the intelligence you have in the
- 23:15platform today? You're going to have a crowd
- 23:16strike, you're going to have a Microsoft defender.
- 23:18It's almost universal across the board.
- 23:20So how do I leverage the intelligence that that brings
- 23:22into the system so I can go out and say, hey, crowd Strike only
- 23:25found issues with John's account at this point in time and I'll
- 23:28integrate that into our recovery workflow.
- 23:30And I can basically say ignore Gen. or ignore Jeff as part of
- 23:33those areas. But also realistically, like
- 23:35we're all admins. Like we know what happened in
- 23:37the system. Like an easy whitelist changes.
- 23:39You know, if all of a sudden somebody's name change, like I
- 23:42probably don't have to worry about that.
- 23:44Like low level attribute restoration, Like I can go
- 23:46through and kick that off and go through and do a little bit of a
- 23:49methodical process. Like we don't have a magic 8
- 23:52ball. It says no matter what, these
- 23:53are going to be great. There's a way to kind of work
- 23:55through your system and say like this is going to be good.
- 23:57I'm confident in these workflows.
- 23:59Probably simpler to be able to look at a dashboard of some
- 24:01sort. Web interfaces say hey he's
- 24:03these are low risk. We think these are OK versus
- 24:06yeah, here's the here's, here's the bad actor and here's the
- 24:09actions they took. Yeah, we we use, yeah, don't do
- 24:13these. These are bad.
- 24:14We use, we use your classic stop, stop light analogy
- 24:17internally like red, green, yellow, like green, go for it.
- 24:20Like we know these are going to be great.
- 24:21Yellow, like put a little bit of thought into it.
- 24:23Red that came from crowd strike that came from Defender.
- 24:25Like they're putting up all kind of flags around this.
- 24:28Like let's think about these before we bring it back from
- 24:30your ecosystem. But in the day, the biggest
- 24:32thing is how do I bring you back to a normal state as close as
- 24:36possible as quickly as I can? Otherwise like you're spending
- 24:39months and months, I think realistically.
- 24:41So one of the things that attackers like to do is destroy
- 24:42those backups. So if I've got something like
- 24:45this in place, I guess how do you keep those backups secure?
- 24:49And I guess what happens, you know, and this maybe goes back a
- 24:52little bit to the malware question as well, is like, OK,
- 24:54admin accounts getting compromised.
- 24:56You know, Rubric probably has some sort of admin account in
- 24:58this case as well, right? Yeah.
- 25:02So how do you keep the backup secure and, you know, make sure
- 25:06that not only is the is, is the data there, but, you know, you
- 25:11are recovering from those good spots or that you actually have
- 25:14the spots to recover from. They're not just gone.
- 25:16Are they there to start from? Yeah, yeah, exactly right.
- 25:19You know, going back to some of the other previous conversations
- 25:21of like, why rubric, like what was our kind of claim to fame?
- 25:24I think it's that bunk in the box concept.
- 25:26And to me, you know, I could probably spend hours talking
- 25:29about this, but it comes with two fundamental assumptions.
- 25:30Like one, somebody's going to go after the environment, like hard
- 25:34stop, they're going after rubric, like every time they're
- 25:36going after rubric. And two, I also need to make the
- 25:39assumption generically for anything rubric that somebody's
- 25:42has full admin access to the platform.
- 25:44Even more so, more so inaugural where we're talking about
- 25:47identity compromise like a course.
- 25:49I need to assume the rubric admin interface has been full
- 25:52global admin. They can do whatever they want.
- 25:54So we have different controls in place that says even though
- 25:57situations you can recover from their system on the the side of
- 26:01their going after rubric like key tenants.
- 26:03No, no Windows, no virtualization Windows is
- 26:06probably obvious, especially on the AD front.
- 26:08If I can compromise, ADI can compromise my Windows based
- 26:11server. It's like, let me remove that
- 26:12from the equation. And then probably more
- 26:14importantly, no virtualization. We see these attacks happen
- 26:18constantly. So instead of having to go after
- 26:20an attack, you know, call it the hundred VMS individually running
- 26:24on your your V center, I'm going to go after V center itself.
- 26:28I can't stall a crowd strike agent or defender agent around
- 26:31that. So I don't know what's going on
- 26:33at the operating system level. So if I blow that away, I'm
- 26:36taking out everything simultaneously.
- 26:37So it's the easy button as part of those workloads.
- 26:39So I just want to remove myself from that equation altogether.
- 26:42You can't access that bunker in the box like it is the perfect
- 26:45analogy. And you can't log in, you can't
- 26:47operate, you can't get the underlying operating system.
- 26:49The only thing you can do is log into our web interface, and then
- 26:52that's where we have different controls in place.
- 26:53Everything from Jim logs in. I'll prevent him from deleting
- 26:57the backups. So instead of putting that as an
- 26:59actual thing you can do in the UI, you have to call in the
- 27:01rubric. Give us a password, and we'll
- 27:03make those changes for you. Or things even more simpler of
- 27:07NTP attacks. You know, if you're attacking
- 27:09rubric and you say rubric, it's not not today, it's a year from
- 27:13now. Like that's going to say, oh,
- 27:14like you told me on the key to back up for 30 days, like I'm
- 27:17going to delete it because it's a year in the future.
- 27:18So I have to take that into account and say if I see these
- 27:21changes from a time perspective, like ignore it, like this isn't
- 27:24normal, rely on our own source of truth and don't have that
- 27:27part of the platform. So really what it comes down to,
- 27:29to give everybody a buzzword, zero trust.
- 27:32Don't assume, assume compromise, assume breach makes your
- 27:35controls are in place around it. And knock on the wood, we've had
- 27:38a lot of success around this. If I go to my instant response
- 27:41team, they're dealing with this on a regular basis.
- 27:44And you know, not only just about bunker in the box, I
- 27:46always say it's a battle tested bunker in the box.
- 27:48We know it works. So let me come back to the
- 27:51malware and proactive side things You talked earlier about
- 27:56changing behavior of attackers and not having the easy path and
- 28:01sort of making them stick out more, which I find really
- 28:04interesting. Can you talk about that a little
- 28:05bit more detail and maybe like an example for somebody that is
- 28:08looking at this and trying to understand?
- 28:10It yeah. So that all goes back to that
- 28:11ISPN buzzword of how do I find these low hanging fruits in the
- 28:15ecosystem. So easy example would be like
- 28:19you have an admin account that hasn't had a password change.
- 28:21Like obviously that is something that's probably never going to
- 28:24happen in ecosystem, but you'd be surprised.
- 28:26Like I see all the major issues you think would never happen,
- 28:29like put itself as part of those workflows.
- 28:31So the way I always think about it is it's it's usually
- 28:34something never major on the surface.
- 28:36Like you're not doing like this major misconfiguration.
- 28:39It's all these little changes eventually blown up on top of
- 28:41themselves and then eventually it learns into like a security
- 28:44posture risk that allows the the threader to do something.
- 28:46So it's all about those low, low level issues that you'll never
- 28:51think about that can balloon up like I say and go and solve it
- 28:53as part of those workflows. So that probably leads them to
- 28:56the proactive side of detecting things.
- 28:58And I guess are you taking intelligence from some of the
- 29:02other signals that might be in the environment like a crowd
- 29:04strike like a Microsoft, like any of these other things and
- 29:07combine that with what you're also collecting, Like how does
- 29:09that work kind of work together to say that, hey, this is weird.
- 29:13Yeah, so no matter what like Crowd Strike, Microsoft, us,
- 29:16like we all have this real time activity feed and to me it's
- 29:19such a powerful solution. It's all about what you do with
- 29:21that information. Like, you all know, like the
- 29:23benefits of keeping track of everything that happens day in,
- 29:26day out. What do you do with that?
- 29:27Crowd Strike and Microsoft will put different threats around it.
- 29:30They can find the different compromise events.
- 29:32Like, they're very, very good at it.
- 29:33What we'll do is integrate those alerts into the platform.
- 29:36So Crowd Strike will submit the rubric, Defender will submit the
- 29:38rubric. And then the conversation
- 29:40becomes like, how do I move that persistence?
- 29:42So where they usually stop is they alert you, but you can't do
- 29:45anything about revoking those access or or bringing it back to
- 29:48a known good state. So we call it rewind.
- 29:51So I will rewind it back to whatever the the previous state
- 29:54was, remove that persistence and use the crowd strike and
- 29:57defender intelligence. But what I'll also do with that
- 30:00intelligence feed is do a belt and suspenders approach.
- 30:03So we'll do and check on it and see what's happening.
- 30:06How do I give a visibility into it?
- 30:07But more importantly, it gives you that ability to bring things
- 30:10back after the full force rebuild or the full IDP rebuild.
- 30:14So it's that canonical log of all the changes.
- 30:16And to me that's the most important piece.
- 30:18So I can go back, you know, 180 days and bring back the
- 30:21different identities, I'll call it because of that real time
- 30:26activity tracking. And I found a lot of people buy
- 30:28tools and then don't actually test them and use them,
- 30:31especially in this kind of scenario.
- 30:32So I'm curious, you know, what do you see typically when you
- 30:36know tabletop exercises get run? Or is there ways that I can do
- 30:40like what ifs or things like that where it's like how do I
- 30:42make sure that this thing will work when I need it?
- 30:48I promise you Jeff and I did not talk about this, but like to me,
- 30:51I hate the table tops out in the industry 99.9% time here.
- 30:56I did a table talk. I know what my response is and
- 30:59you dig into it after 2 minutes you realize it's just scratching
- 31:02the surface. So what I always recommend is
- 31:05like very much go into what's next, what's next, what's next.
- 31:10Like don't stop at like how do I rebuild a single piece of my
- 31:13IDP? Think about all the different
- 31:15workflows or think about if there is ransomware as part of
- 31:18those, those those day to days. It's like so much that we
- 31:22actually just created our own tabletop that we're getting
- 31:25ready to push out into the fields I think next month.
- 31:28So I think right after this podcast gets released, it'll be
- 31:30out in the wild. But that's how much of a pain
- 31:32point it is out there. How do I give folks a as much as
- 31:36we can vendor agnostic view of wanting to be thinking about as
- 31:39part of these day to days? We've talked a lot about how the
- 31:42product works. I'm really impressed.
- 31:44I definitely encourage everyone who is also impressed to go out
- 31:49to therubric.com/IDC for more info.
- 31:54But I did want to ask a little bit about where you guys are
- 31:58going. And I will throw out the word AI
- 32:01again because as you know, you have to do a shot every time I
- 32:03say AI has one of the rules. But yeah, where are you?
- 32:09Where are you taking those identity line of tools?
- 32:13I love it. It's such a, my brain
- 32:15immediately went to like 1000 different directions.
- 32:18It's such a such an interesting time out in the space to me, as
- 32:23much as we all joke about on these podcasts, like we're not
- 32:25getting away from AI, like I personally use it day in, day
- 32:28out. And a lot of the conversations
- 32:29we had was like, what does that fit into the equation?
- 32:31So we have a problem called the rubric agent cloud.
- 32:34So that the quick high level here is that most of the time
- 32:37organizations are going to use agent builders.
- 32:39So think of something from like GCPAWS, like a way to stitch
- 32:43together basically multiple LMS and have some kind of agenda Ki
- 32:46approach. So where we focus there is like
- 32:49the middle man, like how do I have rubric sit in in the middle
- 32:52of it and give you the ability to govern, put different
- 32:55policies in place, more point, have visibility into what's
- 32:59actually happening from a agenda Ki perspective.
- 33:01And at the end of the day, excuse me, an agentic AI is just
- 33:04not human identity. So the more and more, as we get
- 33:07better, bigger into this, this AI world, like NHIS, you're
- 33:10going to be top of mind. We had a lot of conversations
- 33:13like a year ago with CSO's, like, what do you guys focus on?
- 33:15And NHIS were a big problem, but then like it just dropped off.
- 33:19Like we didn't hear it again. And to me it's obvious in
- 33:21hindsight, it's because they're all focused on agentic AI.
- 33:24There's a new buzzer, but it's the same problem.
- 33:26So a big, big focus for us is around that.
- 33:28What does it look like? What's going on as an industry?
- 33:30I think it's still pretty, pretty and new out there.
- 33:33A lot of things are being figured out as we go, but it's a
- 33:36big area of focus along with the the usual areas of expanding
- 33:40into the IGA space, expanding into the different ID.
- 33:43PS We support all that kind of good stuff.
- 33:45Yeah, the genetic AI PS I think is it's pretty new, but that's
- 33:51the at the same time it's moving so fast.
- 33:54So you know a couple months in it starts to look a lot
- 33:59different than the look three months prior.
- 34:01I'm just wondering, I mean you guys are so big 7000 clients you
- 34:06said is the what is what does rubric go to market to with
- 34:13besides Identity and is AIA separate piece from identity or
- 34:18how are you kind of integrating it into the company's offering?
- 34:22The way I always think about this is kind of there's three
- 34:23pillars of the rubric world. You have the classic rubric data
- 34:26world where all your enterprise data, cloud, SAS on Prem, all
- 34:29lands on the bunker in the box, which gives us a lot of
- 34:32different cool things we can do with it.
- 34:34But we also have the identity side as our, I don't want to say
- 34:38secondary pillar because that makes it feel like it's the
- 34:40second pillar, like behind data, like it's all tainted with it,
- 34:43right? Identity is everywhere these
- 34:44days. So pillar to identity.
- 34:46And then we have AI more generically as our third pillar,
- 34:50like a big, big focus force. Well, at the end of the day,
- 34:53like what powers your AI system? It's data and identity.
- 34:56So you have like this middle circle of how these interact
- 34:59with each other. And a big kind of strategic goal
- 35:01for us is what does that look like?
- 35:03How do we keep driving these conversations?
- 35:04So yes, go to market for me is 100% identity centric.
- 35:08Like I don't get paid on anything on the data set house.
- 35:11It's a way to think about it, but I still have those
- 35:14conversations day in, day out. And we very much have teams that
- 35:16work together goes from your high level strategic perspective
- 35:19to like a go to market strategy of like, what does this do?
- 35:23If I deploy rubric, what is the goodness I get across the board?
- 35:25And reality is, AI is the pillar in almost every conversation
- 35:29now. Welcome to Identity at the
- 35:30center. We didn't show for the reason.
- 35:33Yeah. What you've said here is
- 35:35interesting and I'm curious what it takes to put this into place
- 35:38realistically, right. So what does it look like from a
- 35:42deployment standpoint? How long does it take to get
- 35:45this set up? And sort of what are those types
- 35:47of people that you're typically working with as part of a
- 35:48deployment? Yeah, there's, there's 2 answers
- 35:51here and it depends on what we're working with.
- 35:53Like SAS think after entry ID 5 minute deployment process, like
- 35:56we have a SAS offering basic, basic, give us an identity into
- 36:00those systems. And we're also relatively
- 36:02straightforward on premise, a little more complicated just
- 36:05because it's, it's it's own beast in the on Prem world, you
- 36:08have that physical bargainer box.
- 36:09So work with your on Prem data center teams to deploy that
- 36:13depending on the scale. Like we have customers where you
- 36:15have dozens of those across the globe.
- 36:17And it's really just the goal there is like, how do I have it
- 36:19as close to your identity as possible?
- 36:20So if you have, you know, some DC running in the US, in Europe,
- 36:24EMEA, whatever it is, like we'll have it there as part of your
- 36:27process. That's relatively easy.
- 36:29It's just usually politics red tape to get through it.
- 36:32To me, the harder part of the equation is, is how do I
- 36:34actually operationalize it? How do I test it?
- 36:36How do I go through and not break my ID?
- 36:39PS You know, if I want to go through and do an insulated or
- 36:42so an isolated recovery environment, that's always the
- 36:44biggest challenge of what does that architecture look like?
- 36:47How do I make sure things are in place and how do I prep for
- 36:49those worst case scenarios? And probably just as a point,
- 36:52like how do I tabletop those? Like I have this new solution in
- 36:55place. How do I have a plan that says
- 36:57when I'm, when I'm compromised, the one I'm breached?
- 37:00Like what does those workflows look like?
- 37:01So initial deployments relatively easy, right?
- 37:04The original claim to fame or was our easy use, like it's dead
- 37:07simple. You don't have to have a PhD and
- 37:10identity to do this, that the harder part is always the people
- 37:13and process behind it and make sure things are in place around
- 37:15it. So we had so much.
- 37:17So we have entire teams dedicated to that.
- 37:19Like we know there's a challenge.
- 37:20You have to have the insurance and outs.
- 37:22How do I take all the lessons learned from customer A and
- 37:24apply it to customer B and so on and so forth.
- 37:26So big big piece of us is how do I operationalize it so it
- 37:29doesn't become shelfware? I want to talk about the
- 37:30architecture a little bit. Is it, is there like a rule of
- 37:33thumb? Because I think what I heard you
- 37:34say is, you know, the bunker in the box, is that an appliance
- 37:37then that I set in my environment?
- 37:39Is that a virtual appliance? A physical appliance either?
- 37:41Like how does that typically work?
- 37:43Yes, like any good answer, yes, best practice is 100% the
- 37:47physical appliance like if I don't have that physical
- 37:49appliance, I can't guarantee the recovery if I do a virtualized
- 37:53appliance like that's when you get into the different threat
- 37:55landscapes like you know, going after ESXI.
- 37:58But we have it out there for a reason.
- 37:59Like I as an example, we have a lot of hotel chains that we work
- 38:02with and they have limited space at the edge in their hotel in
- 38:07Thailand. Like there's not a great
- 38:09interconnection. I have to be as local as
- 38:10possible. But you also don't have a data
- 38:12center there, but I can deploy a virtual machine.
- 38:14So deploy the virtual machine when it makes sense.
- 38:17Best practice, especially at like your hubs, your main data
- 38:20center's physical clients, because you can always recover
- 38:22as part of those workloads. You mentioned DCS and that's
- 38:24where my thought process was going and you kind of said it at
- 38:27the same time I was thinking it is, is there like a rule of
- 38:30thumb like, you know, 1 backup box for each DC, 2 for
- 38:35redundancy? Like what does this look like
- 38:36from like a footprint standpoint?
- 38:37Yeah. So our our default like bunker
- 38:39in a box has redundancy built in.
- 38:42So think of it as that Peach that that pizza box has multiple
- 38:45compute instances on it. So that's kind of taking care of
- 38:47automatically from that perspective.
- 38:49So it's more of a a a scale conversation at that point.
- 38:52And you know, the beauty of Active Directory, I think it's
- 38:54relatively small in the grand steamer things like I'm not
- 38:56transferring a lot of data with it.
- 38:58It's very, very small from that perspective, but it's so it's
- 39:01more of a less of a scale, less of a redundancy conversation
- 39:05than it is about like how do I give you the best recovery time
- 39:07if I can recover as close as possible to where it's store
- 39:10like that's the overall best practice.
- 39:12Is this something that you typically see, you know, your
- 39:15customers do it themselves? Are they getting, you know,
- 39:17services from you guys or maybe others to kind of deploy it?
- 39:20Like how does that typically work?
- 39:21Yeah, Most of the time it's through services.
- 39:23Like we're very, very partner centric.
- 39:24It's not necessarily a complex conversation.
- 39:27It's more of I don't have the time to do this myself.
- 39:29So we do a lot of PS engagements.
- 39:31That's part of the workflow. They'll come in and you know,
- 39:34everything from rack stack, cable to, you know, get you set
- 39:38up and running, configure it, all that kind of good stuff.
- 39:40But yeah, I mean, almost everybody's going to do APS,
- 39:41especially at like an enterprise scale.
- 39:43So let's take a, you know, an organization is hybrid, which a
- 39:47lot are right, they've got some cloud stuff, still have an on
- 39:49Prem footprint despite them trying to get off of it.
- 39:53What give me a timeline and I don't I'm obviously not going to
- 39:56hold you to this like every every deployment is going to be
- 39:58this. But you mentioned, you know, the
- 40:00clouds quick, right, It's API based.
- 40:02But the reality is when you start talking about putting
- 40:05things in data centres and physical appliance, now you
- 40:08start to get legal and security and a whole bunch of other
- 40:11people kind of involved. What's a good timeline, or at
- 40:15least a good rule of thumb to say, OK, you know about this
- 40:18time frame to get up and running in a hybrid type environment?
- 40:22The way I think about this is this somebody came to me and
- 40:24said we're a month into deployment and we're still doing
- 40:26it. Like to me that says we did
- 40:27something wrong. So anything longer than month
- 40:29like it's kind of raising red flags on my side.
- 40:31But a big, big piece that is all the pre work we do a part of it.
- 40:34So when we onboard new customers are getting ready to onboard new
- 40:38customers say like, Hey, we know we're going to buy rubric, we're
- 40:40going to the legal process, we're going through procurement,
- 40:42right? Like I want to start that
- 40:44planning process now. It's all about that pre work as
- 40:46part of the process. And that's where that team is in
- 40:48place that that I mentioned earlier, like their entire job
- 40:51is to figure out what is your internal politics?
- 40:53What's the red tape? How do I submit it to your
- 40:55architecture review board? So like we we we dot our IS
- 40:59cross our T's beforehand. And then it's just a matter of
- 41:01scheduling the shipment of the hardware.
- 41:02Although in today's world, bring it back to AI for your gym.
- 41:06Like it's hard to get hardware like compute and memory and all
- 41:09that stuff. Is that A at a a premium these
- 41:12days? So there's probably going to be
- 41:13a little bit delayed just from that perspective like that's the
- 41:16the world we're all dealing with.
- 41:17But once the hardware arrives, relatively simple to rack,
- 41:20stack, get things configured, and we're also the races.
- 41:22You've probably seen some curve balls through and I'm curious if
- 41:25you've, what are some objections that you, maybe you've heard
- 41:28from like different parts of the business where if I'm thinking
- 41:31about, hey, I need to get this in place, people listening to
- 41:33this are like, OK, you know, I've heard this objection.
- 41:36What should they be thinking of to get ahead of to make this
- 41:39successful? I think the biggest objection is
- 41:42just at the the pre side of there's this kind of this
- 41:45intrinsic assumption that I don't have to worry about this.
- 41:48For whatever reason, identity has never really been trishly
- 41:50thought about in these worst case scenarios or maybe at the
- 41:52executive level, it hasn't been thought, thought about.
- 41:55Thankfully, I've seen that that change like especially like the
- 41:59last year and two. But like a lot of times when I
- 42:01talk with customers like, yeah, I tried going down this path a
- 42:03couple years ago and I couldn't get by him.
- 42:04So to me, that's the biggest challenge of how do I convey
- 42:08upstream like I need this, that if I don't have this, there's a
- 42:10downstream risk as part of it. But from an actual deployment
- 42:13standpoint, relatively straightforward, like we've done
- 42:16it 7000 times. We know the insurance and outs,
- 42:18we know of some of those areas with it.
- 42:20It's just more of making sure we get the process in place than
- 42:22anything else. I'm always looking for tips and
- 42:25tricks to think ahead. Last question before we start to
- 42:30wrap it up. And you know this is a question
- 42:34that I think is very hard to answer.
- 42:35So how do you measure something for a product that you hope you
- 42:40never use? Like how do you measure success
- 42:43that I'm getting what I pay for? Is it just Peace of Mind?
- 42:45Is it maybe cyber security insurance premiums maybe go down
- 42:50a little bit? Like what should a customer be
- 42:52thinking about to help justify the investment?
- 42:55From a boots on the ground perspective, to me the best way
- 42:57to measure the success is the Peace of Mind.
- 42:59Peace. I have countless conversations
- 43:02with customers like this keeps me up at night.
- 43:05I want to stop worrying about this.
- 43:06So I think getting to the point where they can repeat this
- 43:08workflow and say I've tested the rubric solution, I've gone
- 43:12through this, I've done rear roll table tops.
- 43:13Like I can test this in my environment.
- 43:15So if I know worst case is going to happen, I'll click the big
- 43:18red green or say big green button, go grab a coffee and I'm
- 43:21I'm back up running to me. That's how I measure success.
- 43:24Above and beyond that, it's more about checking off boxes at the
- 43:27CSP level. Like how do I report back to the
- 43:29board that I am up and running, that I'm operational, that I
- 43:32have the ability to recover in these worst case scenarios and
- 43:35go through and document and make sure those processes are in
- 43:37place. Hopefully nobody ever has to
- 43:40test that, but that's that's the true test of how do I measure
- 43:43success is at those worst case scenarios.
- 43:46This has been an interesting conversation.
- 43:48We're going to head to a little bit of a lighter note area here
- 43:51in a second, but definitely encourage people go check out
- 43:53rubric.com/idac. We'll have links in our show
- 43:56notes as well for people to look at.
- 43:57But I, you know, I, I caught the Easter egg that you planted
- 44:01earlier about, you know, rewinding it back and people may
- 44:06be familiar with Rubik from a commercial that Ludacris was in
- 44:10for his lyrics in the song. Yeah.
- 44:12By Usher, which is a fantastic song, by the way.
- 44:14So, you know, kudos to that. What can you tell me that's like
- 44:18inside baseball of that whole Ludacris rubric commercial?
- 44:23You know, take that, rewind it back.
- 44:25Which makes a whole heck of a lot of sense in this backup
- 44:27world and restoring. Yeah, my, my inside baseball is
- 44:31the to talk to my my chief boxing officer John Q and John
- 44:35for listening next time let me into those Luda conversations
- 44:37earlier. I want to be on site.
- 44:39So I saw a great a couple of good pictures.
- 44:41He seemed like a really friendly guy, like from everything I can
- 44:44tell. And I think a lot of a lot of
- 44:46what we want to do is kind of that, that fun marketing that we
- 44:49do out there. That's what I'll pick on John
- 44:51here again, that's kind of where what he's known for.
- 44:53So hopefully you see more and more from us on that side.
- 44:56It seemed like a fun photo shoot.
- 44:58I guess that's the right term. But yeah, it was a fun one.
- 45:02Take it back and rewind it. That's always good.
- 45:04So now you've got to look for the next song to go viral with
- 45:06and sort of like stay on top of it.
- 45:08I know that's the tough part. Maybe, maybe some folks can ping
- 45:12me on LinkedIn and say what are we going to do next from a song
- 45:14perspective and I'll forward those on.
- 45:17Jim, do you have a song that you think maybe like would be
- 45:19applicable that maybe we can use as like a a tagline for this?
- 45:24You know the song that's going in my head right now is all I do
- 45:27is win, and Ludacris is part of that, right?
- 45:30So why not? Drew, the other thing that you
- 45:33were going to know you before we hit record here is that you're
- 45:35into is watch collecting. I'm not so much a watch
- 45:39collector other than technology side of things.
- 45:41So, you know, I'm typically rocking whatever, whatever phone
- 45:45watch I happened to be using for whatever phone I happened to
- 45:48have at the time. But I can tell you I was
- 45:51fascinated as a youngster growing up, my father had an
- 45:54entire drawer full of various watches.
- 45:59They I wouldn't call them like collectors.
- 46:01They were like of the Casio variety, but people listening
- 46:04might remember some of these, right, like the calculator
- 46:06watch, right. That was like there there was
- 46:09one that I had and that he had ended up becoming mine at some
- 46:13point. Was it had like a little clip on
- 46:17booster for the sound to be able to do like louder alarms and
- 46:22stuff like that. So it's kind of like a
- 46:23three-dimensional watch, you know, once you put this clip on
- 46:26it and there's a whole bunch of stuff like that.
- 46:28Is that the sort of watch collecting you're in tech nerdy
- 46:30stuff or are we talking? Like the exact opposite.
- 46:33Yeah, that's, yeah, that's why I love them.
- 46:38The less tech the better. We deal with tech enough.
- 46:40And to me, that's why they're so interesting.
- 46:42And for me, the reason why I love watches and when I collect
- 46:45them is that it's always tied to like a, a moment of my life.
- 46:48So they always bring me back to those areas.
- 46:50Like the, my favorite watch is a, an Omega Speedmaster to the,
- 46:54the watch my wife gave me as a wedding present.
- 46:56And to me, that's something I want to pass down to my son.
- 46:59You know, when he turns 18, he's going to get that watch.
- 47:01It's like, that's why I love it because it's not necessarily,
- 47:04you know, going out and buying watches for the sake of it.
- 47:06Like I wanted to be tied to like a momentous event and brings
- 47:09back those memories as part of those workflows.
- 47:11Plus the less tech I could have in my life the better.
- 47:14Now my my own personal goal is to buy a cabin in the middle of
- 47:17nowhere with no Internet access and just go there every weekend.
- 47:21So far I haven't convinced my wife to do it, but if I do do
- 47:23that, I'll have the watches behind me.
- 47:26That's why I love them so much. It's an expensive hobby.
- 47:29I mean, these, these watches are, you know, thousands, 10s of
- 47:32thousands even, you know, hundreds and millions.
- 47:36How do you, I guess, how do you keep up with that?
- 47:39Carefully, carefully, I, my, my family had a trip over to
- 47:43Switzerland. My wife had always dreamed of
- 47:45going to see the Christmas markets and I made sure we
- 47:48stopped in some of those watch stores and it was hard to walk
- 47:51out of those without buying me anything.
- 47:52Just to see you kind of where the watches came from, like the
- 47:55higher end versions. Like love to do it, but I can't
- 47:58justify it. It's, it's tough.
- 47:59But I can still remember being like a kid in the candy store
- 48:03when I walked in there and seeing all the cool stuff that's
- 48:05going. So there's no good answer there.
- 48:07Find the ones you want, make sure there's a reason behind it,
- 48:10and treasure it. Is it purely the the emotional
- 48:15aspect of it, you know, kind of like the era of it or do you
- 48:17actually look at, you know, the craftsmanship, the quality of it
- 48:21or maybe the uniqueness of it like that sort?
- 48:22Of thing, a little bit of both. I think it's on the higher end
- 48:24one is definitely craftsmanship, like just being able to walk
- 48:27through it and look at it and read the microscope and see
- 48:29what's going into the complications and all the works
- 48:32that going into it. Like it's a pretty fascinating
- 48:34engineering conversation and diving into the weeds with it
- 48:37is, is really fascinating. Like I've got a couple of books
- 48:40on it just so I can learn more around it.
- 48:41And so, you know, you can go out and put a price tag on anything.
- 48:45But to me, it's is it worth it? You know, am I spending this
- 48:47amount of money for something that, you know, I can make
- 48:50myself? Like if that's the case, I'm
- 48:51probably not going to be interested, but there's some
- 48:53real expertise around this and looking at all the cool stuff
- 48:56that they innovate on, like that's I think where it makes it
- 48:58more interesting. So I'm looking at the Omega
- 49:01Speedmaster list here online and I just had to sort by price and
- 49:06there's one that's lifted. It's a Speedmaster Chrono chime
- 49:10that is listed for $592,000 for a watch.
- 49:14It's that chime piece that made it, made it more expensive.
- 49:17That's when it makes an actual noise around it.
- 49:19So think about the engineering effort.
- 49:21You have this little area and on intervals it'll do that that
- 49:24that chime, that alarm. I did not pay 500,000 for it.
- 49:28I would never pay that much unless I'm winning the lottery,
- 49:31but yeah, they get pretty crazy, that's for sure.
- 49:35I think some of these watches you could you could fund that
- 49:37cabin in the woods. Yeah, exactly right.
- 49:39I know what I'm picking. I'm picking the cabin over the
- 49:41watch any day. Jim, are you a watch guy?
- 49:43Not really, but it's so funny because as you're talking like
- 49:46so many different memories came back.
- 49:48Jeff I didn't even think about watch collecting in terms of
- 49:52that era of watches. And I actually had a watch when
- 49:55I was a kid that you could play Pac-Man on.
- 49:58I wish I had that watch now, but that's a different kind of
- 50:00collecting. It's like.
- 50:03Well, it had the. It had the clock on it.
- 50:06Yeah, actually I just saw that in Vegas they're have they were
- 50:09building an Atari hotel and it was going to be Atari 2600
- 50:14themed. I think they cancelled it, but
- 50:17it also got me thinking about, I actually have an Atari 2600 with
- 50:21like 50 different games and remember, like with the games,
- 50:25you have to like blow on them to get the dust off the cartridge.
- 50:29I just don't know if I I'd be able to hook it up to a modern
- 50:33TV, you know, because like the plugs were designed for the old
- 50:38TV. So I'm not sure if that would.
- 50:39Work or not? Just go buy an old TV at the
- 50:41same time start a new collection.
- 50:44Why not? Why not start a collection of
- 50:46like old black and white TV's or old junkers?
- 50:52Yeah, so definitely brought back some good memories there.
- 50:57But I actually, after talking the other day about these, about
- 51:02watch collecting, ended up in a jewelry store.
- 51:05So things needed to get a ring resized.
- 51:07So they had a big case of watches.
- 51:10Of course, guys like our, they kind of wrote about the watches
- 51:14I have to go over and like show them every watch and get them to
- 51:17try them on. So I started trying them on and
- 51:19they're sharp looking. You know what I think was the
- 51:22watches? Like, what I really want is an
- 51:25Apple Watch, the new one. And I always kind of felt like
- 51:29the Apple Watch looked cheap. It looked like a consumer
- 51:32electronic that you wore on your arm, not something you'd wear
- 51:36with like a suit. And like the watches at the
- 51:40jewelry store look like something you'd wear with the
- 51:42suit. I mean, I was looking at like a
- 51:47a citizen watch. It was like 5 or 600 bucks.
- 51:50I mean, this thing was really sharp, but I got it out of there
- 51:53without spending any money. Then Denise looked it up online,
- 51:57where you can actually get a wristband for the Apple Watch.
- 52:01That is, it looks like it's silver and gold and like super
- 52:05sharp. I'm like, OK, that's what I'm
- 52:07getting. I'm getting the Apple Watch, the
- 52:10current model, and the awesome wrist, awesome wristband that
- 52:15makes it look like something to wear with the suit.
- 52:18And in fact, you can change the face to look like a fancy face
- 52:22because one of the things that was cool about like the Citizen
- 52:26watches and all the other ones were you can see the inner
- 52:29workings of the gears and stuff. I was like, oh, that's so cool.
- 52:35So yeah. I still don't have a watch
- 52:38though. Jim, next time I see you in
- 52:41person, Jim, I'm expecting to see the Apple Watch with the
- 52:43fancy band on it, so I'm going to hold you to it.
- 52:45That sounds like a good plan. Fine, I mean I'm rocking an
- 52:48Apple Watch, you know the ultra and they're uncomfortable for
- 52:52me. You know the links, you know my
- 52:54arm hair gets caught in it and it's just like no, give me a
- 52:57nice comfortable sport band and I'm happy with it.
- 53:00I think you see a lot of tech watches now on.
- 53:02People just watch people talking and I don't think there's a.
- 53:05Lot more hairy than mine. True.
- 53:08And maybe that's why I don't want a, you know, a Milanese
- 53:11loop band that is constantly pinching me like, Nah, I don't,
- 53:15I don't have time for that. Stay comfortable, that's the
- 53:18important piece. All right, well, let's keep it
- 53:20comfortable here and get things wrapped up.
- 53:21That was a professional Segway for podcasting.
- 53:25I'm going to have links in our show notes like I mentioned
- 53:26before. So we'll have link to Drew on
- 53:28LinkedIn and then the rubric website rubric.com/I DACRUBRIK.
- 53:34Drew, thank you so much for being with us.
- 53:36I'm going to give you the final word.
- 53:37Anything that you want to mention before we close things
- 53:39out? Wow, no pressure.
- 53:41Take a look at rubric. I'm very, very bullish on what
- 53:44we're doing. We've seen a lot of market trend
- 53:46around there. There's a lot of cool stuff.
- 53:48We're we're out there driving for the marketplace standpoint.
- 53:51And if you need any help, reach out to me directly.
- 53:53I may not know the answer, but I know who does.
- 53:55So we'll figure it out from there.
- 53:56That's a great way to end it. So we'll leave it there.
- 53:58Thanks everyone for watching or listening.
- 54:00You can find us on the web, IDC podcast.com, like subscribe to
- 54:04all that fun stuff. Thanks to Rubik for sponsoring
- 54:06this episode. Reason why we could do this.
- 54:08So yeah, that's it. And we'll talk with you all
- 54:12later. You've been listening to
- 54:15Identity at the Center. We hope you've enjoyed the show.
- 54:19Make sure to like, rate and review, and we'll be back soon.
- 54:24But in the meantime, hit the website at
- 54:26identity@thecenter.com. See you next time on Identity at
- 54:32the Center.