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Growing as a technical writer in the AI era with Fabrizio Ferri-Benedetti
In this episode, I talk with Fabrizio Ferri-Benedetti about moving beyond strictly following documentation frameworks to embrace strategic thinking, his Seven-Action Documentation model that prioritizes user needs over content types, and how technical writers can grow and adapt in the AI era while positioning themselves as essential strategic partners.
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Fabri and I discuss his background as a cognitive psychology student who transitioned into technical writing through his love of computers and writing. He shares his journey from academia to becoming an editor at Softonic, and eventually to…
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