Latest / Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond
Jay Arthur, ”Lean Six Sigma for Hospitals” *
Remastered January 2022
Episode page: https://www.leanblog.org/274
My guest for Episode #274 of the podcast is Jay Arthur, author of Lean Six Sigma for Hospitals: Improving Patient Safety, Patient Flow and the Bottom Line, Second Edition.
Jay is owner and founder of his company KnowWare International, based on Denver. Before founding that company in 1995, Jay was in a number of quality roles at US West / Qwest from 1973 to 1995. He has a BS in Systems Engineering from the University of Arizona.
Lean and Quality and Six Sigma
To me, “Lean Sigma” is often a controversial topic… not because…
The skinny
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