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Delivering personalised search experiences in an ethical way - Interview with Angel Maldonado of Empathy.co
Today’s interview is with Angel Maldonado, CEO & Founder of Empathy, who create human-centred, commerce search & discovery platforms that combine innovative technology, behaviour-based algorithms and data intelligence with understanding and empathy to enrich customer interactions. Angel joins me today to talk about ethical commerce, the Ethical Commerce Alliance, the changing data and privacy landscape and how we can deliver personalised search experiences in an ethical way.
This interview follows on from my recent interview – Lack of a clear vision leads to higgledy-piggledy services and…
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