Mastering Change: How to Drive Digital Adoption
In this episode, JD Williams joins Amir Bormand to dive into the critical role ofchange management in driving successful digital adoption. From leading with digital fluency to navigating organizational change for AI integration, JD shares actionable insights from his work at Zoetis.
Key Takeaways
Digital Fluency Starts with People:
Training needs to be role-specific and practical.
Peer-to-peer learning fosters deeper adoption across teams.
Change Management is a Team Effort:
Success requires both top-down support and grassroots enthusiasm.
AI champions in different regions help scale efforts…
The skinny
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