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AI & Tech in Pharmacy & the Health Podcast Summit | TWIRx · Pharmacy Podcast Network

0:01
Speaker 1: This week in Pharmacy August twenty second, twenty twenty five.
0:05
Speaker 1: My name's Todd Yurie, founder of the Pharmacy Podcast Network.
0:10
Speaker 2: This is Twerks in the Works.
0:13
Speaker 1: And we're going to jump right into twerks news for today.
0:18
Speaker 2: A lot going on in the world of pharmacy.
0:21
Speaker 1: But first of all, I want to give a shout
0:23
Speaker 1: out to the FIP, the Federation of International Pharmacists made
0:28
Speaker 1: some national news. It says FIP calls on authorities to
0:32
Speaker 1: think humanity, think pharmacy. I like that slogan, think humanity,
0:36
Speaker 1: Think pharmacy. Pharmacy meets people all over the world where
0:41
Speaker 1: they are. These community pharmacists are vital to people's health
0:46
Speaker 1: throughout the world. International report highlights critical role of pharmacist
0:50
Speaker 1: in disaster response. Global Pharmacy Body urges governments to engage
0:55
Speaker 1: pharmacists essential actors and humanitarian and disaster response. I love
1:01
Speaker 1: this article. This is from the a JP dot com.
1:06
Speaker 1: Once again, the AJP dot com dot a AU and
1:13
Speaker 1: the FIP is having the Copenhagen twenty twenty five FIP
1:18
Speaker 1: World Congress and that's going to be August thirty first
1:21
Speaker 1: through September fourth. We know that Katrina Azer will be attending.
1:26
Speaker 1: She's been member of the Pharmacy Podcast Network for some time.
1:30
Speaker 1: We're excited to hear from her and reporting on that event.
1:33
Speaker 1: And there's there's just it's a global thing. I know
1:37
Speaker 1: we're here in the in the States. I know that
1:40
Speaker 1: there are certain things throughout the country that are happening regionally.
1:45
Speaker 1: The impact to our entire country with pharmacy deserts and
1:49
Speaker 1: things shutting down, But there are other organizations throughout the
1:54
Speaker 1: world who are experiencing differentiate, different differentiations of view, different
2:01
Speaker 1: views and about where pharmacy should go. And it's good
2:05
Speaker 1: to have FIP returning and supporting pharmacy from a global scale.
2:12
Speaker 2: So shout out to.
2:12
Speaker 1: FIP the Copenhagen twenty five Hey up on news from
2:18
Speaker 1: Radio Iowa. It's the title of this article, is Iowa
2:23
Speaker 1: pharmacist or in demand as they will try to fill
2:26
Speaker 1: healthcare provider gap And a shout out to Dean Jill
2:32
Speaker 1: Colsar of Kinsley Drug and Kinsley, Iowa with UI grads
2:38
Speaker 1: Connor Clark in Porter Hummel, the dean of the University
2:42
Speaker 1: of Iowa's College of Pharmacy, spent past the past week
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Speaker 1: visiting two dozen pharmacies across the state, from Soy City,
2:51
Speaker 1: s Sioux City to Mason City to the Quad Cities.
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Speaker 2: Dean Jill Kohlzer says that the goal of the tour
3:01
Speaker 2: was to build relationships and get feedback to see how
3:05
Speaker 2: the college can support local pharmacies and the services they
3:08
Speaker 2: provide to Iowa's communities. Jill, you are a rock star
3:13
Speaker 2: to be out there with our independent community pharmacies and
3:17
Speaker 2: really digging in and then being able to apply that
3:20
Speaker 2: to what is the future of pharmacy education, What will
3:25
Speaker 2: the farm be, what will their curriculum be, and how
3:29
Speaker 2: will it change, how will it evolve in two, five,
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Speaker 2: ten years, and bringing more community oriented and understanding what
3:38
Speaker 2: our community pharmacies are going through. I think that's a
3:42
Speaker 2: big strategy from the school's perspective to so A shout
3:47
Speaker 2: out to Iowa's College of Pharmacy. Great job being out
3:51
Speaker 2: there in the trenches of where our pharmacists are and
3:55
Speaker 2: our pharmacy owners. Hey from Business Wire just came out
4:00
Speaker 2: August twenty, twenty twenty five. It says New Them continues
4:04
Speaker 2: to expand leadership team to accelerate pharmacy services model for
4:08
Speaker 2: community health providers This is released out of Sharon Hill, Pennsylvania,
4:14
Speaker 2: and New Them is a leading tech enabled pharmacy service
4:17
Speaker 2: for community health providers. Today they announced the addition of
4:20
Speaker 2: three senior leaders across product, engineering and finance, and the
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Speaker 2: move deepens New Them's operational strength as it scales in
4:29
Speaker 2: response to increasing customer demands for pharmacy management services, combining
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Speaker 2: expert guidance, advanced analytics, and software to help community health
4:38
Speaker 2: centers improve pharmacy performance and financial resilience. The CEO of
4:44
Speaker 2: this company is Scott Seidelmann. Once again New Them, which
4:49
Speaker 2: you can find more information about them if you go
4:53
Speaker 2: to new of Them. Just look up n.
4:59
Speaker 1: Uve once again, NUVEM and you VEM and they definitely
5:04
Speaker 1: you'll come up in your news feed and doing great things.
5:08
Speaker 1: They They're not once in this description of their advancement
5:14
Speaker 1: of pharmacy through technology, was the dispense word or the
5:18
Speaker 1: dispense operation really a very big part of it? If
5:22
Speaker 1: at at all? What does that tell you? What does
5:25
Speaker 1: that tell you about being a pharmacist two, five, ten
5:28
Speaker 1: years from now?
5:30
Speaker 2: In how your.
5:30
Speaker 1: Clinical expertise digging down into serious disease states, complex disease states,
5:36
Speaker 1: and being able to answer questions, engage with the public,
5:40
Speaker 1: and be more of a hands on provider. That is
5:45
Speaker 1: what's going to be happening to our pharmacy industry in
5:47
Speaker 1: all aspects and our rare diseases in our senior care pediatrics.
5:51
Speaker 1: Shout out to Jenna Quinn already doing it, Jenna with
5:55
Speaker 1: perfecting peds in a shout out to Tamara rug already
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Speaker 1: doing it in senior care. As the ASP American Society
6:05
Speaker 1: consultant pharmacists lead consulting pharmacy at a national scale. I
6:09
Speaker 1: mean this is the things that are taking place to
6:12
Speaker 1: shout out to new of them. Thanks for posting this
6:15
Speaker 1: and bring this to our attention. Exciting times. Hey, the NASP,
6:21
Speaker 1: the National Association of Specialty Pharmacy, is having their annual
6:25
Speaker 1: event on September fourteenth through seventeenth. Once again, that'll be
6:30
Speaker 1: the NASP twenty twenty five Annual Meeting and Expo on
6:34
Speaker 1: September fourteenth through seventeenth. It's going to be at the
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Speaker 1: Gaylord Rockies, Denver, Colorado. And this is the leaders of
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Speaker 1: our specialty pharmacy services and businesses across the country, technology companies,
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Speaker 1: people that are really changing the game in specialty pharmacy
6:54
Speaker 1: and we're excited to be a very small part of it,
6:56
Speaker 1: covering this with a three part series coming out. Hey
7:01
Speaker 1: back here at Home in Pittsburgh is the special event
7:06
Speaker 1: called the Veterans Pharmacy Care Summit twenty twenty five. This
7:10
Speaker 1: is in partnership with the American Veterans, the am VETS
7:15
Speaker 1: and the Pharmacy Podcast Network. We are helping to host
7:18
Speaker 1: this event. We are bringing four or five specific speakers
7:22
Speaker 1: together to speak about how pharmacy services differentiate for our
7:28
Speaker 1: veterans and how do they differentiate and what's needed and
7:31
Speaker 1: what's missing and where's the gaps? And is trycare controlling
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Speaker 1: everything from a payment perspective, and does the VA need
7:39
Speaker 1: to loosen its reins of where a veteran receives services.
7:45
Speaker 2: Could we meet.
7:46
Speaker 1: Veterans closer to their home if in fact they could
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Speaker 1: engage a independent community pharmacy or a certain health system
7:54
Speaker 1: pharmacist that specializes in issues that veterans are experiencing that
8:00
Speaker 1: might be tied back to service or PTSD or ADHD
8:05
Speaker 1: or something in behavioral health, and how are pharmacists leading
8:09
Speaker 1: in that? So very important that we do the very
8:13
Speaker 1: first of this. It's the Veterans Pharmacy Care Summit twenty
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Speaker 1: twenty five. We'll be recording this, splicing it up and
8:21
Speaker 1: giving it to our listeners over a period of time
8:23
Speaker 1: as well. A shout out to pharmacists who do work
8:27
Speaker 1: with our veterans. If you want to be a part
8:29
Speaker 1: of this in any way, please reach out to me
8:31
Speaker 1: at publisher at pharmacypodcast dot com. Once again, that's publisher
8:37
Speaker 1: at pharmacypodcast dot com.
8:39
Speaker 2: Hey.
8:40
Speaker 1: This weekend we are headed to the National Association of
8:43
Speaker 1: Chain drug Stores, Total Store Expo and Discover Now New Next.
8:50
Speaker 1: This is an exciting event. This is their fifth time
8:55
Speaker 1: covering it as press and media. I love being here
8:58
Speaker 1: because it gives us a whole different flavor of pharmacy
9:02
Speaker 1: in communities, and it's more through a retail strategies. It's
9:06
Speaker 1: more through technology leverage. And key Source is our partner
9:12
Speaker 1: in that they're going to be supporting our press coverage
9:15
Speaker 1: and we're excited to be working with key Source together.
9:19
Speaker 1: Interviews of how you are in innovating can't get that
9:24
Speaker 1: word out, how are you innovating chain pharmacy throughout the country.
9:29
Speaker 1: This is a good time to get together with so
9:32
Speaker 1: many changes happening. Can't wait to see everybody at the
9:36
Speaker 1: na CDs Total Store Expo August twenty third through twenty fifth.
9:43
Speaker 1: This will be a good time. If you're going, please
9:45
Speaker 1: we'd like you to join the show. We'd like you
9:49
Speaker 1: to come to the booth and it'll be the Key
9:52
Speaker 1: Source booth and meet up with us. So if you're
9:55
Speaker 1: listening and you are going to NACDS, please reach out
9:59
Speaker 1: to me once again, my last name Guri Uri eu
10:02
Speaker 1: r Y at pharmacypodcast dot com or go online and
10:08
Speaker 1: fill out our contact information sheet on the Pharmacy podcasts
10:12
Speaker 1: pharmacypodcast dot com on our website. Join us on this
10:17
Speaker 1: program on twerks, we are looking for innovative stories in pharmacy.
10:22
Speaker 1: How are you changing things in academia in specific disease
10:26
Speaker 1: state management, in the use of artificial intelligence and technology.
10:31
Speaker 1: This Week in Pharmacy wants to feature people in the
10:34
Speaker 1: trenches doing the work. So if you'd like to be
10:37
Speaker 1: on This Week in Pharmacy, please reach out to me.
10:40
Speaker 1: It'd be wonderful to interview you. Well, that's it for
10:45
Speaker 1: Twerk's news this week and catching up with you a
10:48
Speaker 1: lot of new episodes on the Pharmacy Podcast Network that
10:52
Speaker 1: are out now. If you are not a subscriber, please
10:55
Speaker 1: go to any of your platforms that you like best.
11:00
Speaker 1: Go to Apple, Spotify, Podbean, Amazon Music, iHeartMedia, iHeartRadio, look
11:08
Speaker 1: up these episodes and realize there's so much information being
11:14
Speaker 1: shared on the Pharmacy Podcast Network by fellow pharmacists and
11:18
Speaker 1: pharmacy professionals. We have a new series coming out, new
11:23
Speaker 1: series update coming out, marketing information from people like the
11:28
Speaker 1: GRX marketing team. Pediatric Pharmacist Review just came out with
11:33
Speaker 1: a new episode and our new PGX Pharmacogenomics host, doctor
11:40
Speaker 1: Melissa Smith, and a recent episode about marketing and about
11:45
Speaker 1: how that's changing, and how Bruce Neland is bringing forty
11:50
Speaker 1: forty five years of experience in marketing in pharmacy and
11:56
Speaker 1: as an older gentleman in the world, how much he
12:00
Speaker 1: has kept up with technology marketing strategies and the need
12:05
Speaker 1: for our independent community pharmacies to continue to move forward
12:09
Speaker 1: with their marketing strategies. Up next is going to be
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Speaker 1: a special interview on technology and the impact on specialty pharmacy.
12:21
Speaker 1: My special friend who is a supporter and a sponsor
12:27
Speaker 1: of the Pharmacy Podcast Network they've actually built our metric system,
12:31
Speaker 1: which is still being worked on. I'd like to welcome
12:34
Speaker 1: to twerqu's Shawn Jensen. Hey, and welcome back to this
12:40
Speaker 1: week in Pharmacy. Always returning to my roots. I like
12:44
Speaker 1: talking tech. I like talking about automation and systems and
12:48
Speaker 1: technology software. It's just I nerd out in it. And
12:52
Speaker 1: what a time to be alive in the world of technology. Hey,
12:56
Speaker 1: I want to welcome back the founder of JB Consulting,
12:59
Speaker 1: Sean Jensen, who I always use kind of as a
13:02
Speaker 1: gong to amplify things that are happening out in our
13:08
Speaker 1: world of pharmacy and technology.
13:11
Speaker 2: Sean, it's good to see.
13:12
Speaker 3: How are you, Hey, how's it going, Todd? Great to
13:15
Speaker 3: see he's always all right, by the ways.
13:18
Speaker 2: Yeah, thank you. Yeah, new studio. So summer's gone by
13:23
Speaker 2: way too fast.
13:24
Speaker 1: This means that when fall starts creeping in, not only
13:28
Speaker 1: is it back to school time, but it's back to
13:30
Speaker 1: conference time. And you and I are going to the
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Speaker 1: National Association of Specialty Pharmacies twenty twenty five, the NASP
13:39
Speaker 1: event that happens every year. We've been covering this event
13:42
Speaker 1: for four years now and it's just a wonderful gathering
13:46
Speaker 1: of those who are truly passionate about the future of
13:50
Speaker 1: specialty pharmacy. And of course when we start scrolling through sponsors,
13:54
Speaker 1: we see a lot of organizations that are well known
13:58
Speaker 1: staples and supporters of the evolution of pharmacy and more
14:03
Speaker 1: more specifically specialty pharmacy. But the reason why I like
14:07
Speaker 1: you here today on twerks Sean is to talk about
14:12
Speaker 1: true AI and that is not the science fiction and
14:15
Speaker 1: not might what happened, but kind of like what's happening
14:18
Speaker 1: right now. There's there's a lot going on, and you
14:21
Speaker 1: you have some interesting things to share, so I want
14:24
Speaker 1: to turn it over to you. Give us kind of
14:26
Speaker 1: like that case scenario of AI's impact on specialty or
14:30
Speaker 1: other ways that you've seen it being used where the
14:34
Speaker 1: rubber really meets the road.
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Speaker 3: Yeah, no, absolutely, I mean within just within specialty and
14:40
Speaker 3: pharmacy in general and healthcare in general. I mean AI
14:43
Speaker 3: is having an impact everywhere. You're seeing so many companies
14:46
Speaker 3: that are doing workflow automation and just force multiplying. I
14:52
Speaker 3: mean a lot of the focus, admittedly, I think, has
14:54
Speaker 3: been on repetitive, predictable tasks that no one really ever
14:58
Speaker 3: wanted to do. Everyone kind of felt like a pharmacists
15:00
Speaker 3: time was better spent serving patients better. You know, a
15:04
Speaker 3: lot of AI has come in to try to fill
15:06
Speaker 3: that and try to do that, but in a lot
15:08
Speaker 3: of those I mean, there's there's so many companies doing
15:10
Speaker 3: that successfully. Many of them will be at NASP. I
15:14
Speaker 3: know Vic from sphinxx Technologies, he's uh, he runs the
15:18
Speaker 3: AI subcommittee over there at NASP, and you know, his
15:21
Speaker 3: company has a lot of great things too. He's a
15:23
Speaker 3: great person to talk to about it. But what we're
15:25
Speaker 3: doing here at JB internally, we've been helping out on
15:28
Speaker 3: a product that is helping business development and trade relations
15:32
Speaker 3: teams at the specialty pharmacy side. I don't want to
15:34
Speaker 3: say too much more because we're kind of helping somebody
15:37
Speaker 3: else build that, but you know, really empowering the higher
15:41
Speaker 3: level teams with some research to better position their pharmacy
15:45
Speaker 3: in the marketplace. You know, I like to call it
15:48
Speaker 3: next generation, next level AI stuff, but I assume it's
15:52
Speaker 3: all kind of the same thing at the end of
15:53
Speaker 3: the day. But really like not just to focus on
15:55
Speaker 3: the workflow, but also to focus on you know, if
15:58
Speaker 3: you had a whole team of research who really understood,
16:02
Speaker 3: you know, how drugs are made, how they come to market,
16:04
Speaker 3: how they're commercialized, you know how the new you know,
16:07
Speaker 3: selling gene therapies are going to impact things. A lot
16:10
Speaker 3: of that that usually traditionally costs a lot of high dollar,
16:13
Speaker 3: you know, high price consultant hours. This is stuff that
16:16
Speaker 3: like a whole team could kind of help the right
16:18
Speaker 3: individuals build out. So we're seeing AI and we're using it,
16:21
Speaker 3: you know, to help with those kind of teams at
16:23
Speaker 3: the pharmacy and of course everywhere else. You know, you're
16:26
Speaker 3: seeing so many companies doing that. But really exciting time
16:28
Speaker 3: for AI. And I mean what we talked about last year,
16:31
Speaker 3: we were like, wow, the things that you dreamed about
16:33
Speaker 3: a year ago are happening now, and like last year
16:36
Speaker 3: feels like a million years ago in AI terms. I
16:38
Speaker 3: mean just what's happened in like twenty twenty five alone
16:41
Speaker 3: is mind boggling, so really really exciting. We'll see what's
16:44
Speaker 3: happened at n EESP. It might be different than it
16:46
Speaker 3: is today.
16:47
Speaker 1: Yeah, and it's good that you know that you're returning.
16:49
Speaker 1: We got to have you be featured in some of
16:52
Speaker 1: our discussions. That's going to be a big one. It's
16:54
Speaker 1: going to be huge.
16:55
Speaker 2: We want to know the real world. We want to know.
16:58
Speaker 1: What's happening right now now, what's working right now with
17:02
Speaker 1: the leverage of artificial intelligence in specialty specifically. And you know,
17:09
Speaker 1: one of the examples that just happened this week Sean
17:13
Speaker 1: a report from Pharmacy Times and the title of this
17:18
Speaker 1: report or this article is adapting oncology pharmacy to the
17:23
Speaker 1: age of AI and drug shortages and how oncology pharmacists
17:28
Speaker 1: are playing a crucial role in medication reconciliation, especially in
17:31
Speaker 1: phase one trials, ensuring protocol adherents in data integrity. And
17:37
Speaker 1: this is you know, being pulled from pharmacy systems workflow
17:42
Speaker 1: expertise understanding where are the bottlenecks in shortages and where
17:49
Speaker 1: are the medications that are that are running short Where
17:53
Speaker 1: could we back up in the process and find the
17:57
Speaker 1: loophole or find the the the place where now the
18:02
Speaker 1: medication falls into into a shortage. But have you worked
18:07
Speaker 1: on anything in the marketplace that had anything to do
18:10
Speaker 1: with with drug shortages.
18:13
Speaker 3: Not necessarily myself with drug shortages, certainly med reconciliation has
18:18
Speaker 3: been an issue. You know, since way before I was born.
18:20
Speaker 3: I mean, that's an issue. Technology has always been able
18:23
Speaker 3: to play, you know, sometimes life saving roles in But no,
18:27
Speaker 3: I mean I know Blake Powers. I'm not sure if
18:30
Speaker 3: you've met with him, but he has a company that
18:32
Speaker 3: does a lot with with drug shortages and they use
18:35
Speaker 3: all technology to do it. It's really fascinating stuff too.
18:38
Speaker 3: But I've you know, talked with him at some some
18:41
Speaker 3: different speaking opportunities together. That's how I know him. But he, uh,
18:44
Speaker 3: he's definitely wanted to look at if you're talking about
18:46
Speaker 3: drug shortages and how technology can solve that.
18:49
Speaker 2: Yep. Yeah, the the future and the impact of.
18:56
Speaker 1: Patient care in my assessment, and the assessment is based
19:01
Speaker 1: on just watching pharmacy evolve over the years should give
19:06
Speaker 1: our physicians and pharmacists more time to collaborate on the
19:11
Speaker 1: complex situations and the chronic patients and especially in the
19:16
Speaker 1: cancer's section. And that's that's kind of exciting for us.
19:20
Speaker 1: We we wait for the day that it's it's less
19:25
Speaker 1: about the dispensing of the medication and automation has kind
19:30
Speaker 1: of basically taken that all over and then really left
19:33
Speaker 1: the pharmacists to really dig into the individualism of how
19:37
Speaker 1: medications are impacting their their disease or or their treatment
19:41
Speaker 1: and how they're feeling, and the leverage of pharmacogenomics and
19:45
Speaker 1: understanding who's going to absorb or break the medication down
19:49
Speaker 1: and who isn't just based on your you know, your DNA,
19:54
Speaker 1: So that that is exciting for us to hear from
19:57
Speaker 1: you that you are working with organizationations that are really
20:01
Speaker 1: using artificial intelligence and how that's going to change. It's
20:06
Speaker 1: going to change the way it's already changed the world,
20:08
Speaker 1: but it's it's going to be on a fast track.
20:10
Speaker 3: Yeah, it's amazing. I mean, so many startups are helping,
20:14
Speaker 3: even like the beta clients that they're getting or it's
20:18
Speaker 3: just you know, in weeks and months stev cycles that
20:21
Speaker 3: would have been years are months. In some cases they're weeks,
20:24
Speaker 3: and you know, it's fascinating to see that.
20:27
Speaker 2: Yeah.
20:28
Speaker 1: A video posted earlier this uh this week from omni
20:32
Speaker 1: Cell talks about how artificial intelligence is now impacting not
20:37
Speaker 1: only their production for their for their customers, but also
20:43
Speaker 1: building the pharmacy of the future and the physical you know,
20:49
Speaker 1: machines and how they're being built in the leverage of
20:53
Speaker 1: artificial intelligence. Once again, it's just it's just apparent that
20:57
Speaker 1: it's it's here and it's it's not going away. This
21:00
Speaker 1: story once again it says inside Omni Omni sells Austin
21:04
Speaker 1: lab building the pharmacy of the future with AI and robotics.
21:08
Speaker 1: This came from CBS in Austin, Texas a report there,
21:13
Speaker 1: and it just goes to show you, Sean, that once
21:16
Speaker 1: again it's going to impact every part. And I want
21:20
Speaker 1: to shout out to pharmacists listening that there is an
21:23
Speaker 1: opportunity for you listening right now to leverage AI in
21:27
Speaker 1: some capacity to help you in your specialty. So if
21:31
Speaker 1: your specialties pediatrics, geriatrics, a rare disease of something that
21:37
Speaker 1: you've really honed in on and have experienced, artificial intelligence
21:41
Speaker 1: can really help you organize your plans, your treatments, predictive
21:45
Speaker 1: analytics on other patient data, and extracting as much data
21:50
Speaker 1: as possible. You and I have been talking about leveraging
21:54
Speaker 1: of data for quite some time, Sean. What other ways
21:57
Speaker 1: are you seeing a specialty pharmacy leverage tech to get
22:02
Speaker 1: a leg up and to improve operations.
22:05
Speaker 3: I mean, that's been an age old problem. One of
22:07
Speaker 3: the things that makes specialty specialty has always been unfortunately
22:11
Speaker 3: the data, the data collection and the burden of it.
22:14
Speaker 3: It just seems like everybody needs the same data. Everyone's
22:17
Speaker 3: always wanted Interoperability to come in and solve that, and
22:20
Speaker 3: you know, the doctor needs information to submit the prior
22:23
Speaker 3: off and the farm. It's like a puzzle. Everyone has
22:25
Speaker 3: to put together a puzzle just to get this stuff through.
22:28
Speaker 3: So what Interoperability was supposed to solve and will ultimately
22:32
Speaker 3: probably still solve and is solving, would really kind of
22:36
Speaker 3: complete that data piece. But in the meantime, you know,
22:39
Speaker 3: pharmacies are stuck trying to piece together. You know, they
22:42
Speaker 3: have all sorts of systems, you know, for therapy management,
22:45
Speaker 3: for digital engagement, for everything. You know, you know, specialty works.
22:49
Speaker 3: It's not just dispensing it, like you said, So there
22:52
Speaker 3: are so many systems, so much data that has to
22:54
Speaker 3: be brought together. People throw bodies and entire teams at it.
22:58
Speaker 3: And you see pharmacies with data teams that are just
23:01
Speaker 3: supporting manufacturer programs and accreditation programs, and as really everybody
23:05
Speaker 3: wants the pharmacy data. Hopefully they can monetize that to
23:08
Speaker 3: some of those places too, So they're trying to just
23:11
Speaker 3: always get it out. But then they're the ones that
23:13
Speaker 3: are kind of left in the dark of their own
23:15
Speaker 3: data ironically, so they don't have the capacity, they don't
23:18
Speaker 3: have the know how necessarily in some cases, they don't
23:21
Speaker 3: have the time of the day to be able to
23:23
Speaker 3: take that data and put a business intelligence tool on it,
23:26
Speaker 3: put it in a warehouse, all the things. They can
23:27
Speaker 3: kind of feel intuitively like this is what would be
23:30
Speaker 3: great to do. You know, we've helped companies like pharmacies
23:33
Speaker 3: themselves who do that. We've consulted and helped them build
23:36
Speaker 3: that in house with their own team. And then you know,
23:39
Speaker 3: they can have clinical folks self servicing on a power
23:42
Speaker 3: bi business intelligence tool and finding clinical insights that they
23:46
Speaker 3: wouldn't have found otherwise. And they don't have to go
23:48
Speaker 3: and submit trouble tickets and ask programmers to go build
23:51
Speaker 3: them a report so they can see it. It's like
23:53
Speaker 3: real time, the data is pumped right in. They look
23:55
Speaker 3: at it and there they are, and I mean the
23:57
Speaker 3: trade relation teams they also they don't have have to
24:01
Speaker 3: send everything through it. They can do, you know, pull
24:04
Speaker 3: reports and get insights themselves. Like it just frees up
24:07
Speaker 3: the whole company and the IT team is the ones
24:09
Speaker 3: who are the happiest at the end of the day
24:10
Speaker 3: because they can actually build cool stuff that they want
24:13
Speaker 3: to build instead of having to service, you know, help
24:15
Speaker 3: desk tickets all day. So it's really a win win
24:18
Speaker 3: for everybody with the data. But I just see like
24:20
Speaker 3: more times than not, especially with the independent pharmacies, like
24:24
Speaker 3: they struggle so much with the burden of the data,
24:27
Speaker 3: Like it's just the pain to pull it together and
24:29
Speaker 3: make sure it's right, and like I said, they throw
24:32
Speaker 3: bodies at it, and it's a shame because it's like
24:34
Speaker 3: they're doing everything they can just to get it together
24:36
Speaker 3: to send it out, like they're not even doing anything
24:39
Speaker 3: with it themselves most of the time. So it's something
24:42
Speaker 3: JB's been helping out with it's it's stuff. A lot
24:44
Speaker 3: of other companies build teams out to do that. Like
24:47
Speaker 3: it's certainly an evolving space right now within the specialty
24:51
Speaker 3: market that all these big independent specialty pharmacies that are successful,
24:55
Speaker 3: if you look at their data capabilities, they're going to
24:57
Speaker 3: be you know, at the forefront, like all the time.
25:00
Speaker 3: You know, they're going to have portals that smart manufacturers
25:03
Speaker 3: can log in to see that data themselves, so they
25:05
Speaker 3: don't even have to ask, you know, talk about self service.
25:08
Speaker 3: Not even the trade relations team is self service now
25:11
Speaker 3: their partners downstream or even self servicing. They're logging in
25:14
Speaker 3: and checking out you know, number of fills and turnaround
25:17
Speaker 3: times and all sorts of stuff. So it's really really
25:20
Speaker 3: exciting when a pharmacy can get a hold of their
25:22
Speaker 3: data and really throw the right tools and technology and
25:25
Speaker 3: people at it. And the technology doesn't replace the people.
25:28
Speaker 3: You still need a team that understands data and understands
25:31
Speaker 3: the value of it and how to present it. But
25:34
Speaker 3: from there, you know, free up the technical burden, let
25:36
Speaker 3: everybody kind of get at it. It's you know, that's
25:39
Speaker 3: really really a cool thing to see lately, you know,
25:41
Speaker 3: happening more and more.
25:43
Speaker 2: Yeah, exactly.
25:44
Speaker 1: Hey listen, if you're listening, if you're if you're a
25:46
Speaker 1: pharmacy owner, if you're running a pharmacy as kind of
25:50
Speaker 1: the point person, if you're in tech, specialty, long term care,
25:54
Speaker 1: really any class of pharmacy. I want you to take
25:57
Speaker 1: a look at JB Consulting, reach out to Sean, share
26:00
Speaker 1: with the Sean and the team what your challenges has been,
26:04
Speaker 1: what has been impeding you from moving forward or scaling
26:09
Speaker 1: And is it a matter of special reporting, Is it
26:12
Speaker 1: a matter of some type of connection between two different
26:16
Speaker 1: pieces of software. Is it something that you imagined and
26:21
Speaker 1: you're not technical, so you really don't know how to
26:25
Speaker 1: build anything like that. Maybe you have a napkin that
26:27
Speaker 1: you drew a little flow chart on. But regardless of
26:32
Speaker 1: what it is, I have seen some of the most
26:35
Speaker 1: amazing operational changes in creation of efficiency in pharmacy markets,
26:41
Speaker 1: in every in every facet of it hospital system community,
26:45
Speaker 1: specially long term care. I've seen it come from pharmacists
26:47
Speaker 1: who are in the trenches and understanding what's keeping them
26:52
Speaker 1: from moving forward. I want you to reach out, look
26:54
Speaker 1: at the case studies, look at the work at JB Consulting.
26:59
Speaker 1: If you go to JB Consulting dot com, you can
27:01
Speaker 1: go to the section which says our work and starts
27:04
Speaker 1: scrolling down and realize the impact that the team at
27:08
Speaker 1: JB Consulting has made to sure scripts, NCPDP, pharmacy billing
27:13
Speaker 1: integration and prior authorizations to electronic health records, health insurance
27:18
Speaker 1: purchasing simulators, subsidiary calculator, marketing tools that came from data
27:27
Speaker 1: from ACA and other pharmacy organizations. Just realize that your
27:33
Speaker 1: imagination is really the limit. So if you have something
27:36
Speaker 1: that you believe that you could help to co create
27:41
Speaker 1: and reach out and get JB to tell you what
27:43
Speaker 1: it would take to get that done.
27:45
Speaker 2: Do that.
27:46
Speaker 1: Because you've been in this market, Sean what over twenty
27:49
Speaker 1: years and you've build been building a lot of tech
27:53
Speaker 1: and software, So why not help more pharmacies?
27:56
Speaker 3: Yeah? Absolutely, we've been here for twenty years. I've been
27:59
Speaker 3: here for twenty five year. And if you ever imagine,
28:01
Speaker 3: or if you imagine, like if you had a CTO
28:03
Speaker 3: who had been working in specialty pharmacy for twenty five
28:06
Speaker 3: years and a whole team that could build basically anything
28:09
Speaker 3: you wanted to build, you know what, would you have
28:11
Speaker 3: them look at? What problems did you have? Because that's
28:13
Speaker 3: what JB is. Where that team to be hired and
28:16
Speaker 3: we can come work for you. So we'd love the
28:18
Speaker 3: opportunity if everyone ever wants to reach out. We're always
28:20
Speaker 3: happy to talk to anyone.
28:22
Speaker 1: There are operation ideas that some of the listeners are
28:27
Speaker 1: thinking about right now that they would love to implement.
28:30
Speaker 1: They don't know how to get from A to Z
28:32
Speaker 1: and filling in the blank actually make it happen. But
28:35
Speaker 1: stuff like that could become operational competitive differentiators between you
28:41
Speaker 1: and some other pharmacy or you in some major contract
28:44
Speaker 1: to put you in a position of competitive advantages.
28:48
Speaker 2: So think about that to listeners.
28:50
Speaker 1: But JB Consulting once again, Jbconsulting dot com, Sean, thanks
28:56
Speaker 1: so much for being on twerks today.
28:59
Speaker 3: It's all great to see and thanks for having me.
29:00
Speaker 3: I appreciate it.
29:01
Speaker 2: Take care off you see.
29:05
Speaker 4: Feeling lost with the complexities of pharmacy, accounting.
29:08
Speaker 5: And in pharmacy today. There's so many different variables and
29:13
Speaker 5: issues that impact the pharmacy, books, records, accounting, the profitabilities,
29:17
Speaker 5: so or so forth. There's different components of pharmacy that
29:21
Speaker 5: have its own nuances from an accounting standpoint, and so
29:24
Speaker 5: it's it's tricky, there's no doubt about it.
29:26
Speaker 4: Ready to take your pharmacy to the next level, but
29:29
Speaker 4: don't know where to start. Psychs and Company is here
29:31
Speaker 4: to help, introducing the RX Assessment. With the RX Assessment,
29:36
Speaker 4: the pharmacy CPAs and advisors at PSYCHS will do a
29:39
Speaker 4: deep dive into your accounting and tax situation and give
29:42
Speaker 4: you the action steps you need to take to take
29:45
Speaker 4: your pharmacy to the next level.
29:47
Speaker 5: If you're interested in you know, working with a team
29:50
Speaker 5: who understands the industry and how the accounting and tax
29:54
Speaker 5: should really be in a pharmacy. This is this is
29:57
Speaker 5: your chance to get under the hood check of what's
29:59
Speaker 5: going on on and getting the feedback of any issues
30:02
Speaker 5: or concerns or again things we think are doing really well.
30:05
Speaker 4: With get the financial check up your pharmacy needs and
30:08
Speaker 4: head over to seikes HYPHENCPA dot com or call two
30:12
Speaker 4: five to two four eight two seven six four four.
30:30
Speaker 1: Hey, and on this week in Pharmacy. This is the
30:32
Speaker 1: first time that we get to talk about this on
30:35
Speaker 1: the Pharmacy podcast Network. There is an event bubbling and
30:39
Speaker 1: it's coming in October, and I am thrilled about it.
30:42
Speaker 1: It's obviously it's right in my backyard of things, and
30:45
Speaker 1: that is the Health podcast summ At twenty twenty five.
30:49
Speaker 1: And i'd like to welcome the founder of this event,
30:52
Speaker 1: Dan Kendall, who is a rock star, a legend within
30:55
Speaker 1: the podcasting space and healthcare.
30:57
Speaker 2: Dan, Welcome to Turks.
31:00
Speaker 6: Thank you so much for having me. Todd, It's great
31:01
Speaker 6: to see you.
31:02
Speaker 2: It's good to see you too.
31:03
Speaker 1: When I found this event, I think you had posted
31:06
Speaker 1: something on LinkedIn. I had a hard time concentrating for
31:10
Speaker 1: the rest of the day because I'm just like, this
31:13
Speaker 1: is finally happening. We're finally, We're finally coming to our
31:16
Speaker 1: cohorts in our profession and healthcare in general and saying hey, listen.
31:21
Speaker 1: Podcasting has come a long way since two thousand and six,
31:24
Speaker 1: and it's really making a difference in communications and trust
31:28
Speaker 1: and authenticity and evidence based consumption of content.
31:32
Speaker 2: And you're in it.
31:33
Speaker 1: You've created this share with our listeners about the health
31:37
Speaker 1: Podcast Summit, and before you do that, tell them your background,
31:40
Speaker 1: because your background's fascinating in the podcasting space too.
31:44
Speaker 3: Great.
31:44
Speaker 6: Thanks so much Todd for having me on and give
31:46
Speaker 6: me a chance to speak to your audience. I've respected
31:48
Speaker 6: your work for years now. I encountered your network and
31:52
Speaker 6: the things we were doing in pharmacy and for pharmaceutical
31:54
Speaker 6: companies years before I ever started a podcast on my own.
31:57
Speaker 6: I've been thirty years in the healthcare space. I trained
32:00
Speaker 6: as an engineer. I've worked at the leading bleeding edge
32:02
Speaker 6: of technology, trying to work inside of operating rooms and
32:05
Speaker 6: with pharmaceutical companies to try to go beyond the pill
32:08
Speaker 6: or to create better devices that could help people heal
32:11
Speaker 6: or live better lives. And I started podcasting in twenty
32:14
Speaker 6: sixteen to try to talk about some of the things
32:16
Speaker 6: that I was working on with various companies, really just
32:19
Speaker 6: to provide a service for the audience and to give
32:22
Speaker 6: some exposure for some of the great things that I
32:24
Speaker 6: saw that were happening and that in some cases I
32:26
Speaker 6: had the privilege of working on with various people or
32:28
Speaker 6: people that I just admired and I wanted to learn
32:30
Speaker 6: more from, and I'm sure that other people wanted to
32:32
Speaker 6: learn more from as well. So I created a podcast
32:35
Speaker 6: in twenty sixteen, and I did not realize that that
32:38
Speaker 6: was going to open up a whole new world for
32:39
Speaker 6: content creation. So that led to the formation of my company,
32:43
Speaker 6: Mission Based Media, that eventually led to the formation of
32:46
Speaker 6: Health podcast Network in twenty twenty. We launched that in
32:49
Speaker 6: January twenty twenty, right before the Chief Transformation Officer of
32:53
Speaker 6: COVID hit the scene. It was real good timing in
32:56
Speaker 6: terms of a lot of people were looking for podcasts
32:57
Speaker 6: at the time that we were launching that. Yeah, and
33:01
Speaker 6: then we have just continued to grow to work with
33:03
Speaker 6: various companies to teach them about the impact of audio
33:06
Speaker 6: and podcasts and the ability to affect the soft tissue
33:09
Speaker 6: between people's ears and try to help those listeners affect
33:12
Speaker 6: change in their own lives, the people they care about
33:15
Speaker 6: and the people they're caring for.
33:17
Speaker 2: I love it.
33:17
Speaker 1: I love it, and so talk to the listeners who
33:20
Speaker 1: might not be watching us on YouTube, but talk to
33:24
Speaker 1: us about the health podcast summon, like what's the mission
33:29
Speaker 1: of this event?
33:31
Speaker 6: Great? Thanks for asking about it. I was really excited
33:33
Speaker 6: when I got your email that you had seen what
33:36
Speaker 6: we were working on and your interest in supporting it.
33:40
Speaker 6: We decided earlier in the year that we were really
33:42
Speaker 6: troubled by some of the trends that we saw in healthcare, misinformation,
33:45
Speaker 6: disinformation on the rise, a lot of influencers and people
33:49
Speaker 6: who were really disparaging the industry that I've worked in
33:52
Speaker 6: and loved so much, and I know there are really
33:54
Speaker 6: great people who are working to do great work and
33:56
Speaker 6: effect change in people's health and lives. And I got
34:00
Speaker 6: very concerned about the rise of social media and the
34:05
Speaker 6: inability of traditional media and some of this new screen
34:08
Speaker 6: based media of really being able to tell stories completely
34:12
Speaker 6: and really inform people about the details and nuance of
34:15
Speaker 6: new science and information that can help them live better,
34:18
Speaker 6: and I realized that podcasts are a very powerful way
34:21
Speaker 6: of doing that. I've been listening to podcasts since I
34:24
Speaker 6: had this eighty gigabyte iPod back in two thousand and five.
34:27
Speaker 6: Had to plug it a camp power it up to
34:29
Speaker 6: see what my playlist is. But I've been listening to
34:32
Speaker 6: podcasts for about twenty years and been a big promoter
34:35
Speaker 6: of this platform. And I realized that we needed to
34:37
Speaker 6: get healthcare more aware of the great work that is
34:41
Speaker 6: being done by organizations like yours and the people that
34:43
Speaker 6: you're working with. So we decided to create the Summit
34:46
Speaker 6: to really elevate, amplify, and de mystify the role of
34:51
Speaker 6: audio and podcasts in healthcare communications. So that, in summary,
34:55
Speaker 6: is really the goal elevate, amplify, and de mystify the
34:59
Speaker 6: role of audio and podcas in healthcare communication.
35:02
Speaker 1: Shout out to our listeners, my favorite provider's pharmacists, if
35:05
Speaker 1: you are a content developer, if you've thought about starting
35:08
Speaker 1: a podcast, if you have a podcast, you got to
35:11
Speaker 1: make this event. I want you to go to Summit
35:13
Speaker 1: dot health podcast dot coe once again, that's Summit dot
35:18
Speaker 1: Health Podcast dot Coe. If you can't find the link,
35:23
Speaker 1: just come to me. Looked at the show notes. Dan's
35:25
Speaker 1: information is going to be down there. We're going to
35:27
Speaker 1: put a link into Dan's LinkedIn as well. Dan, we
35:30
Speaker 1: got to have you back on this Week in Pharmacy
35:32
Speaker 1: and give a couple more little tidbits about this event.
35:36
Speaker 1: Like I said, it's Christmas Day for me, it's December
35:39
Speaker 1: twenty fifth on October first, because I can't wait to
35:43
Speaker 1: hear the speakers and dig in. And I think this
35:46
Speaker 1: is going to help us as an industry to mature.
35:49
Speaker 1: I'm not about podcasting one oh one anymore, right, I'm
35:52
Speaker 1: about podcasts five oh one, And I'm about taking this
35:57
Speaker 1: media and this ability and to really help to accelerate
36:01
Speaker 1: change and making things better for our patients and people
36:04
Speaker 1: that rely on healthcare providers. And shout out to you, Dan,
36:08
Speaker 1: You're a rock star, like I said, and I appreciate
36:11
Speaker 1: you and admire you for putting this together.
36:14
Speaker 6: Todd, if I could just share a couple more details
36:16
Speaker 6: then for you and your audience, just to make sure
36:18
Speaker 6: that everybody understands what they can get when they go there.
36:20
Speaker 6: First of all, you can go to health Podcastsummit dot
36:23
Speaker 6: com if that's easier to remember, and then that will
36:25
Speaker 6: forward you to the url that Todd gave, So health
36:27
Speaker 6: Podcastsummit dot com we'll direct you right there. This is
36:31
Speaker 6: free to attend. We did not want there to be
36:33
Speaker 6: any barriers from keeping this information from accessing for people,
36:37
Speaker 6: to keep anyone from accessing this information, so there's no
36:41
Speaker 6: cost to attend. It is all virtual, so you don't
36:44
Speaker 6: have to go anywhere, and it is all going to
36:46
Speaker 6: be available online after the event. So I know there's
36:48
Speaker 6: some holidays around the first and second of October. I
36:50
Speaker 6: know some people won't be able to attend because of that.
36:53
Speaker 6: It's okay. Just register and you'll be able to access
36:56
Speaker 6: all thirty plus speakers after the event at any time
36:59
Speaker 6: you wish. We will also be publishing this as a
37:01
Speaker 6: public podcast and the YouTube video channel, but those will
37:05
Speaker 6: be streamed out over weeks. So if you want access
37:07
Speaker 6: to all thirty plus speakers, please go to Healthpodcastsummit dot com,
37:11
Speaker 6: put in your name and your email address. You'll get
37:13
Speaker 6: access to all this information. So hope that you'll come
37:16
Speaker 6: and learn more about how to elevate podcasts in healthcare.
37:22
Speaker 1: Dan Kendall, thank you so much for being our guests
37:24
Speaker 1: on twerks today. We can't wait to hear more. We're
37:27
Speaker 1: going to be promoting this up until then throughout the
37:30
Speaker 1: rest of the year. Actually so excited to be excited
37:33
Speaker 1: to be a little part of this.
37:34
Speaker 6: Thank you, No thrilled to have you as a partner.
37:37
Speaker 6: Thanks so much, Dodd.
37:38
Speaker 1: All right, we'll be right back here on twerks. Hey,
37:43
Speaker 1: welcome back to this week in Pharmacy. Hey, we have
37:46
Speaker 1: a lot going on right now. Is so excited that
37:50
Speaker 1: we get to be part of the NACDS, the National
37:54
Speaker 1: Association of Chain drug Stores Total Store Expo twenty twenty five.
37:59
Speaker 2: That's going to be a lot of fun. We have
38:01
Speaker 2: interviews lined.
38:02
Speaker 1: Up to dig into the you know, the future of
38:06
Speaker 1: chain pharmacy house chain pharmacy can impact communities that have
38:10
Speaker 1: lost pharmacies throughout that community and where do we go
38:15
Speaker 1: from here, So be on the lookout for that content
38:18
Speaker 1: coming out on the network today on twerks. I'm excited
38:22
Speaker 1: to talk about for the first time this is happening.
38:25
Speaker 1: This is the first of the conferences, the explore by
38:29
Speaker 1: Prix primar X User Conference twenty twenty five. This is
38:33
Speaker 1: an exciting dive into the technology that is going to
38:37
Speaker 1: set the stage for the next generation pharmacists and pharmacies
38:42
Speaker 1: and community pharmacies and long term care pharmacies. I want
38:45
Speaker 1: to bring to this weekend pharmacy to the stage. Caden
38:49
Speaker 1: mad It's so good to see you. I'm excited about
38:52
Speaker 1: this conference. Welcome to Turks.
38:54
Speaker 7: Hey Todd, It's always nice to talk to you. Keep
38:58
Speaker 7: on hearing about where you have been and what experiences
39:01
Speaker 7: you are doing, and you know, obviously giving us a
39:03
Speaker 7: chance to talk to the subscribers through this platform. Nice
39:07
Speaker 7: to be here.
39:08
Speaker 2: Absolutely, thanks for being here. Thanks for making this time.
39:10
Speaker 1: I know every time I reach out to the team,
39:13
Speaker 1: God bless me helping me to nail you down in
39:16
Speaker 1: your in your schedule, how busy you are.
39:19
Speaker 2: Thanks for making this time for us.
39:20
Speaker 1: I want you to tell our listeners what's special about
39:24
Speaker 1: the Explorer conference. It's a first of its kind. You
39:27
Speaker 1: guys are talking about technology AI, the future of where
39:31
Speaker 1: pharmacy is going. Talk to us about this event.
39:35
Speaker 7: I think I think, actually honestly speaking a little bit
39:38
Speaker 7: late to this particular area. We've been one of the
39:43
Speaker 7: top vendors in the country, but we have never really
39:47
Speaker 7: organized a show, so this was our first attempt to
39:50
Speaker 7: This is our first attempt to bring all our users together,
39:53
Speaker 7: and we are doing this in the heart of the city.
39:58
Speaker 7: This is we did a heat map of where most
40:00
Speaker 7: of our customers are, and obviously in New York, New
40:02
Speaker 7: Jerseys is the is the area where the majority of
40:07
Speaker 7: our users are, and that's the reason why we decided
40:09
Speaker 7: to do it in Jersey. One of the things that
40:12
Speaker 7: is different about this is instead of you know, I
40:15
Speaker 7: see conferences happening all over right and people traveling making
40:18
Speaker 7: the time to get out of their business and go
40:20
Speaker 7: into the trade shows, and that certainly appreciated. But the
40:24
Speaker 7: reason why we wanted to do it near is so
40:26
Speaker 7: that way we can have the majority most of our users,
40:30
Speaker 7: you know, who are running their business on a day
40:32
Speaker 7: to day basis, They don't have to leave their businesses
40:35
Speaker 7: consistently and just be traveling somewhere. We did it over
40:39
Speaker 7: here so that way they can attend. We are also
40:43
Speaker 7: and selecting the vendors that integrate with our solutions and
40:49
Speaker 7: are helpful to our pharma seas. We are inviting them
40:52
Speaker 7: to the show so that way our users can see
40:56
Speaker 7: what other farmlies are experiencing. What are successful farms is
41:00
Speaker 7: doing to take advantage of primatics. We are also bringing
41:05
Speaker 7: in a lot of speakers, so the content is very intentional.
41:11
Speaker 7: We are trying to provide information on how can pharmacies
41:16
Speaker 7: actually take something back from the show and make an
41:19
Speaker 7: immediate impact to their pharmacy. So how to use primatics
41:23
Speaker 7: in the most effective way. You know, what are some
41:26
Speaker 7: successful pharmacies doing about retail? What are some successful successful
41:31
Speaker 7: pharmacies doing about LTC specialty? You know, how do multi
41:36
Speaker 7: multi store owners operate in an environment where they are
41:40
Speaker 7: using some of our products like Prime Central and you know,
41:43
Speaker 7: using the aggregate reporting to make business decisions. How do
41:47
Speaker 7: the transfer of patients happen between those orgs. We are
41:51
Speaker 7: also showcasing some of the newer technologies that we are
41:54
Speaker 7: working on. So we just got certified with rixx transfer.
41:57
Speaker 7: So this allows pharmacies to basically bypass the facts and
42:01
Speaker 7: just use electronics transfer method that is supported by the
42:06
Speaker 7: new script standards, you know, so on and so forth.
42:10
Speaker 7: There's a lot of content that we are focusing on
42:13
Speaker 7: that allows them to take a different look at their
42:17
Speaker 7: fanmacy operations and make an immediate impact, you know, So
42:21
Speaker 7: that's that's something that we are focusing on. So it's
42:23
Speaker 7: really the theme is to explore how how can things
42:28
Speaker 7: be done better? You know, instead of focusing on issues
42:32
Speaker 7: like okay, you know the PBM issues, et cetera. You know,
42:36
Speaker 7: those things are going to be in the in the industry,
42:39
Speaker 7: and we don't think that that's just going to go
42:41
Speaker 7: away immediately just a matter of a couple of months
42:43
Speaker 7: or something. So we are saying, what is it that
42:46
Speaker 7: we can do immediately to impact the businesses?
42:50
Speaker 1: And that makes sense. And I'm excited about your keynote speakers.
42:53
Speaker 1: You're bringing in Mark I he's the senior vice president
42:59
Speaker 1: and chief operating off or over at the NCPA and
43:02
Speaker 1: then a very experienced executive who helped to build the
43:08
Speaker 1: next generation of what happened through the Soft Writers' Days
43:11
Speaker 1: and framework LTC and the evolution from private to having
43:15
Speaker 1: backers and the stress that it was put on the company.
43:18
Speaker 1: And really give a big shout out to Tim Tanner
43:21
Speaker 1: who's president and founder of Cultural Culture Cures and big speakers,
43:27
Speaker 1: big opportunities for your attendees to learn from these guys.
43:32
Speaker 7: Oh absolutely, I think MCPA has always been up ahead
43:37
Speaker 7: and understanding the state of the pharmacy. You know, they
43:41
Speaker 7: typically take out the dietists. They're looking at this industry
43:45
Speaker 7: as a whole rather than just you know, from one
43:48
Speaker 7: particular a angle. So we thought that bringing someone his
43:52
Speaker 7: experience as Mark on the stage as a keynote speaker
43:56
Speaker 7: would definitely help. Mark has a lot of experience not
43:59
Speaker 7: just from and CPA, but also in leading the various
44:03
Speaker 7: types of pharmacies. Then in the various organizations that he
44:06
Speaker 7: has represented, Tim is something Tim is someone that we
44:12
Speaker 7: we respect and value a lot. I mean he's been
44:18
Speaker 7: he's really been instrumental in understanding or rather helping us
44:22
Speaker 7: understand how the business of firms he can be managed
44:26
Speaker 7: through the software. Right, So, he's very he has a
44:30
Speaker 7: he has a method, it's called us entrepreneur Operating System,
44:34
Speaker 7: and he is a champion for that particular organization because
44:39
Speaker 7: he speaks in terms of what is it that you
44:42
Speaker 7: can do? How can you set up your goals and
44:43
Speaker 7: break it down into small rocks, and then how can
44:47
Speaker 7: you achieve your rocks by putting into practices some of
44:50
Speaker 7: the methods that big chains and big organizations are using. Right, So,
44:55
Speaker 7: and not to mention that he has led a software
44:57
Speaker 7: company before, so he understands the pain our side also,
45:01
Speaker 7: and then you know, being a pharmacist himself, at least
45:04
Speaker 7: you know he's he's worked in several organizations where he's
45:09
Speaker 7: he has used his clinical expertise, his organizational expertise. So
45:13
Speaker 7: we thought just bringing them on board would give the
45:15
Speaker 7: pharmacies a different perspective of you know, the things that
45:18
Speaker 7: are to come and then what is it that they
45:20
Speaker 7: can do now and how can they manage manage their
45:22
Speaker 7: farmacies better?
45:24
Speaker 1: This is great, all right, So we have special announcement
45:28
Speaker 1: today on twerks. This is the primary EX event. This
45:32
Speaker 1: is the Explore by primar Ex. We're excited to see
45:37
Speaker 1: this help our independent community pharmacies thrive and grow and
45:43
Speaker 1: do other things to make money other than just relying
45:46
Speaker 1: on that dispensing fee.
45:48
Speaker 2: Once again, it is the Explore event.
45:51
Speaker 1: It is the Primary X User Conference twenty twenty five.
45:54
Speaker 1: It's October tenth through eleventh. It's going to be at
45:57
Speaker 1: the Western Jersey City Newport. Kaiden really appreciate you coming
46:02
Speaker 1: on twarks this week to share this news and to
46:05
Speaker 1: share how you're helping to innovate community pharmacy and help
46:09
Speaker 1: to put technology in place of so many things that
46:13
Speaker 1: the pharmacists and the technician should not be working on.
46:16
Speaker 1: They need to be paying more attention to the patient
46:18
Speaker 1: because that's where the money is, and that's where healthcare is.
46:23
Speaker 2: It's the patient. But really appreciate you coming on today.
46:27
Speaker 7: No, absolutely, And I think the one thing that I
46:29
Speaker 7: can leave the subscribers with is that this is not
46:36
Speaker 7: money making art for us. This is not something that
46:41
Speaker 7: we are trying to create a show so that way
46:43
Speaker 7: we can make money from this. This is rather an
46:46
Speaker 7: investment to our users, so that way we can bring
46:49
Speaker 7: all of them together and we can bring in these
46:51
Speaker 7: engaging speakers and the content and the location and just
46:57
Speaker 7: basically understand what is it that we want to do
47:00
Speaker 7: for the next year, three years, five years kind of scenario. Right.
47:03
Speaker 7: So we have, as I said, users who are speaking
47:08
Speaker 7: about LTC, how can a retail pharmacy have two NPIs
47:11
Speaker 7: one for retail one for LTC and make more revenue?
47:14
Speaker 7: How can they improve patient engagement through use of AI.
47:18
Speaker 7: We are going to show them or introduce them to
47:23
Speaker 7: our newest cloud pharmacy management system primatx cloud and all
47:28
Speaker 7: the cloud related modules You're going to talk to them
47:31
Speaker 7: about what we are doing for delivery, how are we
47:34
Speaker 7: working with someone like uber health to introduce delivery and
47:38
Speaker 7: vendors that we are already working and integrated with the
47:42
Speaker 7: best features in Primatics, how to use them. We are
47:45
Speaker 7: going to talk about inventory and d s SA and
47:47
Speaker 7: how to intelligent compliant get a hold of their cash
47:51
Speaker 7: flow by managing the inventory effectively. We're also going to
47:54
Speaker 7: talk about Primatics market. This is the procurement side or
47:59
Speaker 7: the purchasing side of the drugs and how do we
48:02
Speaker 7: enforce contract compliance and still make sure that they are
48:05
Speaker 7: able to add more more to their bottom line. Essentially,
48:11
Speaker 7: we're going to talk about care plans, you know, the
48:14
Speaker 7: roadmap ahead for medical building. We're going to have some
48:17
Speaker 7: senators come in to talk about legislative so you see
48:20
Speaker 7: this is it's not just a show that's put in
48:23
Speaker 7: like we and we are telling people to hey, this
48:25
Speaker 7: is the ticket price and you want to make money
48:27
Speaker 7: of it. No, we are actually going to invest more
48:29
Speaker 7: into the users. And that's what this is about. I
48:32
Speaker 7: love it.
48:33
Speaker 1: I love it, and that's the survival of the profession
48:36
Speaker 1: that you and I serve.
48:37
Speaker 2: We have to be there we have to show up.
48:39
Speaker 2: We have to be real.
48:40
Speaker 1: You've been around for I don't want to give away
48:43
Speaker 1: your age, but thirty plus years in this, so you've
48:47
Speaker 1: definitely been invested, Kaiden.
48:49
Speaker 7: Absolutely, and this is this is something that I love.
48:52
Speaker 7: I don't think of this as a job. I wish
48:56
Speaker 7: I was doing this much more longer than I'm kind
48:59
Speaker 7: of doing but like, I love being a part of
49:02
Speaker 7: this particular industry. Engaging with pharmacists is the ultimate, ultimate
49:09
Speaker 7: sort of validation to what we do. You know, this
49:11
Speaker 7: is a highly educated group of individuals who've gone through
49:16
Speaker 7: not only a lot of study, but gone through coaching
49:20
Speaker 7: where they are coach to take care of people. It's
49:24
Speaker 7: a very different group of people, right, So being just
49:27
Speaker 7: amongst them and understanding their pain and like knowing that
49:30
Speaker 7: you can solve some of those issues by use of
49:32
Speaker 7: appropriate technology is something that really gives us a lot
49:36
Speaker 7: of wind beneath the being kind of scenario. So I'm
49:39
Speaker 7: always happy to serve, serve pharmacists and serve this industry.
49:44
Speaker 2: All right, I'm excited.
49:46
Speaker 1: We're gonna be watching this, We're going to be covering
49:49
Speaker 1: it maybe after the conference as well. I have to
49:51
Speaker 1: get you on to do a summary, but thanks so
49:54
Speaker 1: much for sharing with us on this Week in pharmacy.
49:56
Speaker 7: Absolutely nice to be here.