OpenAI's Oliver Hedborg: Take on post-sales without doing it all
Many SEs prefer pre-sales to post-sales. But with AI and usage-based pricing, revenue needs adoption, so more SEs are asked to do both. Is this the end of the pre-sales-only SE?
Oliver Hedborg has worked on both sides of the fence. He did pure pre-sales at Slack, and roles that blended both at Microsoft and Figma.
Today he's an Applied AI Architect at OpenAI. He's the technical lead across a focused set of digital-native customers, covering everything from discovery and pilots through to success plans and adoption.
In our conversation, we get into:
Why proactivity, rather than technical…
The skinny
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