Latest / The Chris LoCurto Show
612 | Mastering the Art of Difficult Conversations with Clients
Tough client conversations are inevitable, but handling them well maintains trust and business relationships.
Unlike internal team discussions, a single misstep can cost you a client. In this episode of The Chris LoCurto Show, we cover five key principles for navigating these conversations confidently.
Why the Stakes Are Higher (00:03:22)
Clients don’t always give second chances. Mishandling a conversation can cost you more than one client—referrals are on the line.
Prepare Before the Conversation (00:13:03)
Going in unprepared leads to miscommunication. Gather perspective, avoid assumptions…
The skinny
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