skinny.

Latest / Keys To The Shop : Equipping Coffee Shop Leaders

SHIFT BREAK! Why Following Through is the Key to Better Coffee Shops

In order to assure our staff that we are listening and want to provide them solutions for issues they bring up we will often promise things in the moment, but then life gets in the way. In the moment it does not feel like a big deal, but slowly trust is eroded, and we see less engagement and loss opportunity for growth.

Today on Shift Break we will be talking about how a commitment and discipline of following through is often the the missing piece in your cafe operations. It is that discipline that unlocks a better culture and an over all better experience for the customers as we work to…

The skinny

The skinny isn't ready yet — notes appear once the transcript is processed.