Latest / Family Business Stories with Fexingo: Succession, Legacy, and Multi-Generational Companies
How the Hilti Family Built a Tool Empire on Service
Lucas and Luna explore how the Hilti family transformed a small Liechtenstein toolmaker into a global construction equipment giant worth over $20 billion — not by selling the cheapest drills, but by pioneering a fleet management service model that locks in customers for decades. They trace the story from Martin Hilti's founding in 1941 through the family's unusual ownership structure (a foundation that reinvests all profits) and the pivotal decision in 2000 to ditch one-time sales for tool-as-a-service subscriptions. The hosts examine how Hilti's family council navigated the…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.