JB Hi-Fi faces class action over warranty sales
JB Hi-Fi faces a six-week Supreme Court class action over allegations it sold worthless extended warranties to millions of customers who purchased electronics between January 2011 and December 2023. The plaintiff's barrister claims the warranties duplicated protections already provided free under consumer law, arguing JB Hi-Fi engaged in unconscionable conduct and misled vulnerable customers, some on low incomes. JB Hi-Fi denies the allegations and states it will vigorously defend the case, with affected customers automatically included and potentially eligible for compensation if the action…
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