Latest / 360 with Katie Woolf / Katie spoke with Nadine Caulfield, Senior Constable NT Police, about Cybercrime and online shopping

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Katie spoke with Nadine Caulfield, Senior Constable NT Police, about Cybercrime and online shopping · 360 with Katie Woolf

• 0:00
  Speaker 1: It is just on half past nine, and look, we've
• 0:03
  Speaker 1: got so much going on around the place this morning,
• 0:05
  Speaker 1: we're going to take a bit of a change of
• 0:07
  Speaker 1: pace because, as I'm sure a lot of you would
• 0:09
  Speaker 1: be aware, Black Friday sales it seems to be something
• 0:13
  Speaker 1: that's really sort of come to popularity, I think over
• 0:16
  Speaker 1: the last few years. But I've been receiving a lot
• 0:19
  Speaker 1: of emails from different businesses saying we've got these sales
• 0:22
  Speaker 1: on at the moment, not only with Black Friday, which
• 0:25
  Speaker 1: is tomorrow obviously, but also in terms of the leading
• 0:30
  Speaker 1: to Christmas. Now joining me in the studio right now
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  Speaker 1: is Nadine Caufield, who is Senior Constable with the Northern
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  Speaker 1: Territory Police Cyber Crime Unit. Good morning to you, Nadein.
• 0:39
  Speaker 1: Good morning Katie, Thanks so much for your time. Now
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  Speaker 1: we know that Black Friday is obviously upon us and
• 0:46
  Speaker 1: Christmas isn't too far away. It is really a time
• 0:49
  Speaker 1: where there's lots of people shopping in various different ways.
• 0:53
  Speaker 1: But I would assume that there's probably quite a few
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  Speaker 1: people trying to take advantage of people online as well.
• 0:59
  Speaker 2: That's right, Yeah, we will see an increase of online
• 1:02
  Speaker 2: shopping online sales because of Black Friday, Christmas coming up,
• 1:08
  Speaker 2: and we're seeing that people are tending to go towards
• 1:11
  Speaker 2: online shopping with a pandemic as well.
• 1:15
  Speaker 1: And so with that, do you find that because there
• 1:19
  Speaker 1: are so many people that are online and doing shopping,
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  Speaker 1: and obviously we'd always encourage people to support local, but
• 1:25
  Speaker 1: there are still those heading online. Do you then see
• 1:29
  Speaker 1: that increase in scam it's trying to you know, trying
• 1:33
  Speaker 1: to pray on them.
• 1:34
  Speaker 2: Yes, yes, Unfortunately, it can show that there is also
• 1:38
  Speaker 2: an increase of people being scammed from trying to purchase
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  Speaker 2: things online. That is likely to happen. That scamming will
• 1:48
  Speaker 2: increase as online sales increase. So we're just trying to
• 1:53
  Speaker 2: make people aware of what's happening out there in the
• 1:56
  Speaker 2: online world and give them some tips on what they
• 2:01
  Speaker 2: can do to prevent themselves becoming a victim of a scam.
• 2:06
  Speaker 1: And what are some of the things that we can
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  Speaker 1: do to try to make sure that we do protect
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  Speaker 1: ourselves and we don't end up getting scammed throughout these sales.
• 2:15
  Speaker 2: First and foremost, trust your instincts. Check the seller. So
• 2:21
  Speaker 2: whether you're purchasing from an online website or you're purchasing
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  Speaker 2: from a social media marketplace, check the seller, do your
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  Speaker 2: research on the seller. You could just do a quick
• 2:33
  Speaker 2: Google search on the seller's name or the site's name,
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  Speaker 2: and you'll be amazed to see how much comes up.
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  Speaker 1: Just doing that.
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  Speaker 2: The same if you're purchasing on a social media marketplace site,
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  Speaker 2: research the seller, look.
• 2:51
  Speaker 1: For customer reviews as well. Check on customer reviews and
• 2:56
  Speaker 1: see what's being said out there about that seller. And
• 3:01
  Speaker 1: I'm assuming as well that sometimes you sort of get
• 3:04
  Speaker 1: those emails from a store that you might like and
• 3:06
  Speaker 1: they say, oh, we're having this sale, we're doing this
• 3:09
  Speaker 1: kind of discount. But you know, I'm assuming as well,
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  Speaker 1: based on some of the discussions that we've had when
• 3:14
  Speaker 1: it comes to cybercrime previously, that it may be a
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  Speaker 1: situation in some cases where some of those people that
• 3:21
  Speaker 1: are looking to pray on you know, on shoppers, are
• 3:25
  Speaker 1: able to almost replicate the business that you're thinking that
• 3:30
  Speaker 1: you're buying from, and they're actually not the legitimate.
• 3:33
  Speaker 2: Business, right, that's right. There is a lot of copycat
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  Speaker 2: sites out there that appear to be just like the
• 3:41
  Speaker 2: real the legitimate site. So one tip would be if
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  Speaker 2: you receive a text message or an email. Don't click
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  Speaker 2: on the link. If you think that that seller is
• 3:52
  Speaker 2: having a great sale, just go directly to their website.
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  Speaker 2: So type it in the URL, type in the website
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  Speaker 2: name instead of clicking on link. That can certainly prevent
• 4:01
  Speaker 2: you from being forwarded to a fake site.
• 4:05
  Speaker 1: Yeah, and Adine, do we find that here in the
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  Speaker 1: territory when it comes to some of this online sales stuff?
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  Speaker 1: Are we impacted? Are we you know, do we have
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  Speaker 1: territories that are being scammed? I do.
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  Speaker 2: Unfortunately it is on the increase. We're seeing a lot
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  Speaker 2: more people reporting that they have been scams or perhaps
• 4:26
  Speaker 2: there's been an attempted scam yep. So we do encourage
• 4:31
  Speaker 2: people to report it. If you think you've been scammed,
• 4:35
  Speaker 2: please make that report. You can report it on cyber
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  Speaker 2: dot gov dot au, which is the Australian Cybersecurity Center website.
• 4:44
  Speaker 1: And even then, come Christmas time, I know that that's
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  Speaker 1: sort of a time very often where some of us
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  Speaker 1: maybe spend a little bit more money than what we
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  Speaker 1: ordinarily would and you may be buying stuff for the
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  Speaker 1: kids or for family members that are bigger ticket items
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  Speaker 1: that you can't get locally. And I suppose is there
• 5:01
  Speaker 1: would be nothing worse than, you know, spending your heart
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  Speaker 1: earned cash in the lead into Christmas and then realizing
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  Speaker 1: that you've bought something for the kids that's not from
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  Speaker 1: a legitimate website.
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  Speaker 2: That's right, and that is happening. We do have reports
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  Speaker 2: being made of exactly that happening. They've spent all the
• 5:18
  Speaker 2: Christmas money online, They've been scammed, they've lost the money again.
• 5:24
  Speaker 2: It's about being really vigilant doing your checks online. Don't
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  Speaker 2: trust anyone, do your homework. Yeah, good advice, good advice.
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  Speaker 2: I reckon well.
• 5:35
  Speaker 1: Nadine Corfield, Senior Constable with the Northern Territory Police Cybercrime Unit.
• 5:39
  Speaker 1: I really appreciate your time this morning. Thanks for having
• 5:41
  Speaker 1: chat with me, baby. Thank you