Latest / The Local Marketing Podcast with Fexingo: Small Business, Google Maps, and Local SEO
How Local Auto Shops Win Trust with Google Maps
In this episode, Lucas and Luna dig into how a local auto repair shop in Columbus, Ohio, turned its Google Maps presence into a trust machine. They break down the specific tactics the shop owner used: posting before-and-after photos of repairs, responding to every review with genuine detail, and leveraging the Q&A feature to pre-empt common customer questions. The result? A 30 percent increase in phone calls from Maps in just three months. Along the way, they discuss why trust is the real currency in local search, how to handle negative reviews without being defensive, and why consistency…
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