2026 Roadmap for Salesforce Admins: AI, Agentforce, and Emerging Trends

Salesforce Admins Podcast · Jan 1, 2026 · 23m

Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Joshua Birk, and Kate Lessard from the Admin Evangelist team at Salesforce.

Join us as we look at what's next for admins and Agentforce in 2026 and revisit our predictions from last year.

You should subscribe for the full episode, but here are a few takeaways from our conversation with Jennifer Lee, Joshua Birk, and Kate Lessard.

Revisiting our predictions for 2025

Happy New Year! Last January, I asked the Admin Evangelist team to make predictions for 2025. So let's check in on those and see how we did.

Josh Birk promised that…