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Episode 1 | What You Need to Know About DeSoto's New Utility Billing System
Welcome to the inaugural episode of 20 Minutes with the Mayor; a new monthly podcast connecting DeSoto residents with the people, projects, and initiatives shaping our community.
In this first episode, Mayor Rachel Proctor sits down with City leaders to discuss one of DeSoto's most important recent initiatives: the transition to a new utility billing system. Learn why the City made the change, what improvements residents can expect, and get answers to common questions about new account numbers, AutoPay, billing timelines, AquaHawk water monitoring, payment options, and more.
Episode Chapters…
The skinny
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