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32: Ep 032 - Emotional Intelligence in HR: Key Skills for Success
On this podcast, Harshit Upadhyay, Senior Manager ‒ People Strategy, Publicis Sapient, shares his thoughts on the importance and finer aspects of emotional intelligence (EI) or emotional quotient (EQ).
A lot of times, people assume that emotional intelligence is something that you're born with. Some people are. But for others, it is an acquired skill. Emotional intelligence is critical today. Moreso, for HR professionals who deal with employees and leaders. It helps them communicate effectively, resolve conflicts, empathize & develop leadership skills, and manage change in the organization…
The skinny
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