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The Stigma That Keeps People From Getting Help · Groove with Portia

• 0:06
  Speaker 1: Welcome to grou Porsche, the podcast that uncovers the hidden
• 0:09
  Speaker 1: treasures within grief. I'm your host, Porsche the Producer, and
• 0:13
  Speaker 1: I'm inviting you to join me on a transformative journey
• 0:15
  Speaker 1: where we were exchange laughter, of course, the best medicine
• 0:18
  Speaker 1: of them all, reflect on cherish memories, Remember that time
• 0:21
  Speaker 1: that the little boy grabbed my hand instead of his
• 0:23
  Speaker 1: mother's at the amusement park yikes, And of course, discover
• 0:26
  Speaker 1: gratitude while navigating one of life's hardest challenges lost. So
• 0:31
  Speaker 1: get ready to grow with me, Porsche the Producer, let's
• 0:35
  Speaker 1: dive in. Hello everybody, and welcome back to grou with Porsche.
• 0:47
  Speaker 1: I am your host, Porsche Booker and has always don't
• 0:49
  Speaker 1: forget to like, share and subscribe to keep it with
• 0:51
  Speaker 1: the latest and greatest of all, with grew with Porsche.
• 0:54
  Speaker 1: As you guys know, March is Women's History Month, and
• 0:57
  Speaker 1: let's be realistic, there's some career that women take the
• 1:01
  Speaker 1: lead on that no matter what they do, there's so
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  Speaker 1: much scrutiny and misconception around it. And I'm talking about
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  Speaker 1: the mental health space today, everybody. So today I have
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  Speaker 1: the honor of being joined by an individual who is
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  Speaker 1: the CEO of a local mental health agency here in
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  Speaker 1: Ohio called Generations Behavioral Health. So welcome CEO, Miss Shelby,
• 1:23
  Speaker 1: as Bill so Shell, be welcome to girl Porsche. How
• 1:26
  Speaker 1: are you today?
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  Speaker 2: I am wonderful and thank you so much for.
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  Speaker 1: Having me, Shelby. It's an honor because there's so many
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  Speaker 1: things going on in the mental health space right and
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  Speaker 1: there's a lot of misconception and obviously this is Women's
• 1:39
  Speaker 1: History Month, and a lot of women struggle in silence
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  Speaker 1: because there's so much stigma. There's so much baggage that
• 1:48
  Speaker 1: we carry, and we don't often feel that we have
• 1:51
  Speaker 1: a safe space to go or breaking through that silence
• 1:55
  Speaker 1: of seeking the help that we need. And I'm curious, Shelby,
• 1:58
  Speaker 1: for our audience, let's be really, mental health is a calling.
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  Speaker 1: We don't just wake up and say, you know what,
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  Speaker 1: I'm going to go and work in the mental health space.
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  Speaker 1: And I'm curious for our audience today, can you share
• 2:09
  Speaker 1: with us the mission of Generations Behavioral Health and also
• 2:13
  Speaker 1: what inspired you to take the lead in this organization.
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  Speaker 2: Absolutely so. Our mission here at Generations Behavioral Health is
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  Speaker 2: to provide compassionate care for really anyone that is seeking
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  Speaker 2: assistance with their mental health, whether it be for crisis stabilization,
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  Speaker 2: long term mental health, medication management. We really try and
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  Speaker 2: hit every component to better serve our community. Now, I
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  Speaker 2: am a lifelong resident in northeast Ohio, so I am
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  Speaker 2: very aware that the mental health resources are pretty scarce
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  Speaker 2: and it seems to be a continuing trend. I know
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  Speaker 2: within our community there's very little as far as therapy
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  Speaker 2: and medication, and we are one of very few in
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  Speaker 2: patient behavioral health hospitals. So what we do here at
• 3:06
  Speaker 2: Generations in Geneva, where I am based out of, is
• 3:10
  Speaker 2: in patient psychiatric care. So anybody the age eighteen and
• 3:15
  Speaker 2: older can come to our facility, whether it be via
• 3:18
  Speaker 2: a referral from an emergency room, you can walk in
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  Speaker 2: the front doors twenty four to seven and get assistance
• 3:25
  Speaker 2: with crisis. We see a lot of people that are
• 3:29
  Speaker 2: dealing with suicidality, with psychosis, maybe new symptoms that they
• 3:34
  Speaker 2: really don't know how to navigate, and we are here
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  Speaker 2: to support our friends, our family, our neighbors and community
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  Speaker 2: to the best of our ability. I've worked in this
• 3:45
  Speaker 2: field for well over a decade, so I have started
• 3:48
  Speaker 2: all the way from case management through individual therapy on
• 3:52
  Speaker 2: an outpatient basis, in patient care with adults, geriatrics, children
• 3:57
  Speaker 2: and adolescents, and throughout my exp my passion has only
• 4:02
  Speaker 2: grown so to be able to step into a role
• 4:05
  Speaker 2: where I can lead a team that that really spoke
• 4:10
  Speaker 2: to my heart, especially for an organization that is so
• 4:14
  Speaker 2: focused on efficacy, compassion and really providing all that we
• 4:19
  Speaker 2: can the best of our abilities. It's been very rewarding
• 4:24
  Speaker 2: and continues to do so as we grow, not only
• 4:27
  Speaker 2: in our community but throughout our nation. We have a
• 4:29
  Speaker 2: lot of really great plans.
• 4:31
  Speaker 1: You know, Shelby, I'm glad that you touched on that
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  Speaker 1: compassionate care piece, and also thank you for the work
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  Speaker 1: that you do because it's not easy, right. I'm sure
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  Speaker 1: that there's probably knights that you're tossing and turning, like, oh,
• 4:43
  Speaker 1: you know, this person that I encountered today really left
• 4:47
  Speaker 1: an imprint on my heart with their story of transformation.
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  Speaker 1: And you know you brought up also about the resources. Right.
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  Speaker 1: It seems that sometimes in Ohio there's a plethora of
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  Speaker 1: some things and then there's a scared some out of
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  Speaker 1: other things. Right. And I'm curious too, Shelby, as me
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  Speaker 1: and you both know, and I alluded to in the beginning,
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  Speaker 1: there's a lot of misconception around mental health care and
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  Speaker 1: behavioral health care just across the board, and I'm curious,
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  Speaker 1: can you share with our audience today what are some
• 5:17
  Speaker 1: of these myths or misconceptions that you've encountered, and also,
• 5:22
  Speaker 1: how is it that generation's behavioral health is continuing to
• 5:26
  Speaker 1: put the true face of compassionate care at the forefront,
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  Speaker 1: you know, especially when there's so many people that are
• 5:34
  Speaker 1: struggling with compassionate fatigue right now too.
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  Speaker 2: Absolutely so, we see a lot of different misconceptions and
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  Speaker 2: stigmas surrounding mental health care. One that I have encountered
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  Speaker 2: specifically is is people and populations thinking that their problems
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  Speaker 2: don't arise to the level of needing treatment. You know,
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  Speaker 2: we see a lot of people come in with trauma
• 5:59
  Speaker 2: and and you know, I have spoken with so many
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  Speaker 2: people saying, well, it's really not that bad, I don't
• 6:05
  Speaker 2: really need treatment, It's just a situation. And I would
• 6:09
  Speaker 2: really want to promote that nothing is too small to
• 6:12
  Speaker 2: ask for help. So trauma to one person might be
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  Speaker 2: you know, something that was catastrophic that happened in childhood.
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  Speaker 2: It could be abuse, neglect. It could have been like myself,
• 6:25
  Speaker 2: I had to evacuate from a hurricane when I spent
• 6:28
  Speaker 2: a couple of years in Florida. But it could also
• 6:31
  Speaker 2: be something like losing a job. It could be losing
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  Speaker 2: a pet, you know, anything, a car accident. It could
• 6:39
  Speaker 2: be something that you would never associate with that, but
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  Speaker 2: getting that treatment could really help open doors and avenues
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  Speaker 2: to different ways to help yourself and you know, identifying
• 6:53
  Speaker 2: different resources and supports. So I would really encourage you know,
• 6:58
  Speaker 2: there's no fault in asking for help. There's nothing too small,
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  Speaker 2: and here at Generations we really try, you know, and
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  Speaker 2: I think we're very successful at reiterating that within our
• 7:11
  Speaker 2: community and making sure that it does not matter what
• 7:15
  Speaker 2: the issue is, we are here to support you. We
• 7:19
  Speaker 2: have a wonderful team that is willing to support and
• 7:22
  Speaker 2: we are all very knowledgeable in our fields. So, you know,
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  Speaker 2: does every single mental health concern or issue require lifelong
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  Speaker 2: medication or you know, intensive dialectical behavioral therapy. It might not,
• 7:36
  Speaker 2: but there's still something, you know that we can offer you.
• 7:42
  Speaker 1: And I love Shelby that you reiterated about there's no
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  Speaker 1: small or too big ask for help, right because I
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  Speaker 1: think as adults, we think that right, we should know this,
• 7:54
  Speaker 1: but we just never know how, you know, just us
• 7:58
  Speaker 1: losing a job, how that can really set us back, right,
• 8:02
  Speaker 1: you know, to your point about having to evacuate a hurricane.
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  Speaker 1: I'm glad that you're here, you know, and I thank
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  Speaker 1: you for sharing that, because so many people think that us,
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  Speaker 1: who are, you know, community advocates for others who have
• 8:16
  Speaker 1: been through their own mental health struggles, don't have our
• 8:18
  Speaker 1: own because there's this notion that we're kind of like
• 8:21
  Speaker 1: the ten men right from the Wisdom of Oz. And
• 8:24
  Speaker 1: I'm curious, Shelby, could you share with our audience a
• 8:28
  Speaker 1: story that always touches your heart about when you've been
• 8:32
  Speaker 1: in leadership and have singing that transformation of somebody, whether
• 8:36
  Speaker 1: on your staff or you know, someone who has been
• 8:39
  Speaker 1: a patient under your wing.
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  Speaker 2: Oh absolutely, I have so many own goodness, you know.
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  Speaker 2: One of the one of the things that I love
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  Speaker 2: about being in a leadership position is being able to
• 8:51
  Speaker 2: see other professionals grow in their roles. And I've had
• 8:55
  Speaker 2: several experiences. So I'm actually a social worker by trade.
• 8:59
  Speaker 2: I'm a life and independent social work supervisor here in
• 9:02
  Speaker 2: the state of Ohio. And so I've been able to
• 9:06
  Speaker 2: also provide supervision for those seeking social work licensure and
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  Speaker 2: being able to see someone come in even as a student,
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  Speaker 2: as a new employee and you know, see that hesitation
• 9:20
  Speaker 2: or maybe that imposter syndrome and really be able to
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  Speaker 2: grow and flourish and reiterate how they feel they've really
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  Speaker 2: helped someone. And I actually just recently over the fall,
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  Speaker 2: had a staff member who was a very new social worker,
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  Speaker 2: very new in the field in general, sit with a
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  Speaker 2: really difficult patient that a lot of other staff members
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  Speaker 2: had a really difficult time engaging, and they were able
• 9:45
  Speaker 2: to kind of break through that barrier with this person
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  Speaker 2: and get them to open up and really make some
• 9:52
  Speaker 2: positive changes and learn and accept some information. And that
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  Speaker 2: staff member came running to me excited about this breakthrough.
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  Speaker 2: You know, we work together to make sure that it
• 10:04
  Speaker 2: was documented in a wonderful way and I really felt
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  Speaker 2: that was a life changing moment in their career and
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  Speaker 2: it's a wonderful, wonderful thing to see. So, you know,
• 10:14
  Speaker 2: as a as a mental health clinician, being able to
• 10:17
  Speaker 2: play a part in the next generation of clinicians is
• 10:21
  Speaker 2: something that's very near and dear to me and Shelby.
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  Speaker 1: That just made my day, right, because something like that
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  Speaker 1: can make a break or a student, an aspiring social worker,
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  Speaker 1: and you know, make them want to step back from
• 10:36
  Speaker 1: the field, especially if they encounter that first very difficult
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  Speaker 1: you know patient. You know, nothing's working to get through
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  Speaker 1: to them. All the questions, all the techniques, all the
• 10:47
  Speaker 1: DBT right, you're following everything in the book. But I
• 10:51
  Speaker 1: love how there was that leadership from you, right, that
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  Speaker 1: you know, that sense of community, right, because I think
• 11:00
  Speaker 1: sometimes there's this notion of people being afraid to say
• 11:05
  Speaker 1: anything because they don't know if somebody in leadership is
• 11:07
  Speaker 1: going to have their back, right. And I'm glad that
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  Speaker 1: you get to witness this and also be able to
• 11:14
  Speaker 1: help them develop in this ever changing world right of
• 11:19
  Speaker 1: mental health care now AI too, And so I'm glad
• 11:23
  Speaker 1: that you shared that show because I think there's so
• 11:25
  Speaker 1: many people who need to hear that reminder that there
• 11:30
  Speaker 1: are leaders out here that have the experience that see
• 11:34
  Speaker 1: and want to help the new generation of mental health
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  Speaker 1: professionals to be successful. Yeah.
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  Speaker 2: Absolutely, And I will say, you know, I've I've always
• 11:44
  Speaker 2: been a huge advocate for the notion that especially in
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  Speaker 2: the workplace, you know, whether it's mental health, medical, whether
• 11:51
  Speaker 2: it's a factory setting, whatever it might be, it's a
• 11:54
  Speaker 2: leadership team. So we should all be working together and
• 12:00
  Speaker 2: for one goal of providing the best services that we
• 12:03
  Speaker 2: possibly can. And that's something here at Generations that really
• 12:08
  Speaker 2: stands out to me is our our team all the
• 12:10
  Speaker 2: way from you know, the staff on the front lines
• 12:13
  Speaker 2: that are in our units really taking care of our
• 12:15
  Speaker 2: patients all the way up through a corporate team is
• 12:18
  Speaker 2: just that and we're able to brainstorm and lean on
• 12:22
  Speaker 2: each other and really come together to problem solve that
• 12:26
  Speaker 2: we can be a lot more proactive versus reactive, which
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  Speaker 2: I think makes a huge difference not only for our
• 12:33
  Speaker 2: workplace but for our patients.
• 12:35
  Speaker 1: Oh one hundred, because everybody's on the same page, right.
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  Speaker 1: The goal is to make sure this person these you know,
• 12:43
  Speaker 1: not only just the person who's dealing with their own
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  Speaker 1: mental health challenges, but their families are supported, they have
• 12:51
  Speaker 1: the resources, right because out of nowhere, right, someone who's
• 12:56
  Speaker 1: struggling with bipolar could have an episode, right, or schizophrenic
• 13:01
  Speaker 1: or you know, someone who has severe anxiety that can
• 13:04
  Speaker 1: you know, go into a panic attack.
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  Speaker 2: Right.
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  Speaker 1: Being able to be able to clothe people with resources, right,
• 13:12
  Speaker 1: support them through the entire step, and then also show
• 13:16
  Speaker 1: them that you care. Because that's why I brought up
• 13:18
  Speaker 1: the compassion fatigue, because I think right now there's so
• 13:22
  Speaker 1: much happening in the world right where people are mentally exhausted.
• 13:27
  Speaker 1: You know, they're trying to you know, put up if
• 13:31
  Speaker 1: you want to call it Jedi boundaries of certain things,
• 13:34
  Speaker 1: whether it's social media, the news, and sometimes you need
• 13:39
  Speaker 1: that extra layer of support in the form of a
• 13:42
  Speaker 1: person or an organization. And Shelby, I'm curious too, as
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  Speaker 1: I brought up in the beginning, there's a lot of
• 13:49
  Speaker 1: misconceptions about mental health. There's also a lot of emerging
• 13:54
  Speaker 1: new technologies, therapies, modalities, and I'm curious for our audience,
• 14:00
  Speaker 1: how is Generations standing in that crossroads of being innovative
• 14:05
  Speaker 1: to meet the demand and needs of these new if
• 14:09
  Speaker 1: you want to call it mental health challenges because of
• 14:11
  Speaker 1: you think of COVID, the current political climate. So where
• 14:15
  Speaker 1: is generations behavioral health standing in that crossroad of innovation
• 14:19
  Speaker 1: and providing services.
• 14:21
  Speaker 2: I think a major part of that is remaining educated
• 14:25
  Speaker 2: and open minded. So here at Generations we are constantly
• 14:30
  Speaker 2: learning whether it be our providers and clinicians with their
• 14:33
  Speaker 2: continuing education, even down to just overall having staff you know,
• 14:39
  Speaker 2: know about the different resources that are available. You know,
• 14:43
  Speaker 2: as far as things like a I personally, I don't
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  Speaker 2: think that could ever replace, you know, the the experience
• 14:51
  Speaker 2: of speaking with a person, but you know, being apprized
• 14:56
  Speaker 2: of it is important and making sure that we are
• 15:00
  Speaker 2: are remaining unbiased to We're taking it every bit of
• 15:04
  Speaker 2: information that we possibly can so we can utilize it
• 15:07
  Speaker 2: to better serve our population and our million on the
• 15:10
  Speaker 2: units and each other. You know, I think it's you've
• 15:13
  Speaker 2: brought up compassion fatigue, and I think that's a huge
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  Speaker 2: part of it as well, is making sure that we're
• 15:17
  Speaker 2: taken care of, and Generations does a phenomenal job at
• 15:20
  Speaker 2: that across the board with patients and staff. So we've
• 15:24
  Speaker 2: implemented several different programs in that regard too. We currently
• 15:28
  Speaker 2: have our Patient Experience program where we have some different
• 15:32
  Speaker 2: initiatives that occur throughout the days to improve our patients,
• 15:38
  Speaker 2: you know, experience within our walls and make sure that
• 15:41
  Speaker 2: they're heard and listen to and that they have information
• 15:45
  Speaker 2: about things going on in the world and if they
• 15:47
  Speaker 2: want a staff member to kind of process that with them.
• 15:50
  Speaker 2: That's available all the way up to staff where we
• 15:54
  Speaker 2: have our staff Wellness Committee where we are engaging our
• 15:59
  Speaker 2: teammates and team members and making sure that we're offering
• 16:02
  Speaker 2: the same to them as well. So I think there's
• 16:05
  Speaker 2: a lot of different variables and we're doing a wonderful
• 16:08
  Speaker 2: job at being able to touch on all of them
• 16:11
  Speaker 2: as well as taking any suggestions. So we value the
• 16:15
  Speaker 2: input and thought processes of not only our team, but
• 16:18
  Speaker 2: our community. You know you mentioned families also, we have
• 16:22
  Speaker 2: a Family Committee where we want families and supports to
• 16:25
  Speaker 2: be engaged and if there's something that the community is
• 16:30
  Speaker 2: saying they want or that they need, being able to
• 16:34
  Speaker 2: take that information and really run with it and do
• 16:38
  Speaker 2: what we need to do to be able to serve them.
• 16:40
  Speaker 1: And I love that, Shelby. I mean, I appreciate also
• 16:43
  Speaker 1: the AI thing because there's, right, there's so much you
• 16:47
  Speaker 1: know around it. Right, There's different people who are like
• 16:50
  Speaker 1: yes in the minimal profession. Other people are like no,
• 16:53
  Speaker 1: But I think it's a tool, right, You use it
• 16:55
  Speaker 1: for the tool that it is, whether you use it
• 16:58
  Speaker 1: on a daily basis or however you use it at
• 17:00
  Speaker 1: the end of the day, it's a tool, but it
• 17:01
  Speaker 1: still doesn't replace that human to human interaction, right. And
• 17:06
  Speaker 1: I also love that you have the different committees for
• 17:10
  Speaker 1: your staff, for the families where you're getting input from
• 17:15
  Speaker 1: all walks of life, because how can we really make
• 17:18
  Speaker 1: something health related without all sides of the equation? Right?
• 17:23
  Speaker 1: There's unique cultural nuances that you know may not come
• 17:27
  Speaker 1: up immediately, but why not be prepared in advance by
• 17:31
  Speaker 1: having an open and welcoming presence from the beginning.
• 17:35
  Speaker 2: Absolutely, you know, diversity is so important and being able
• 17:40
  Speaker 2: to get that input and that perspective. I think the
• 17:45
  Speaker 2: perspective is one of my favorite words because it's so
• 17:48
  Speaker 2: valuable because there's so many different things that people can
• 17:53
  Speaker 2: bring to the table that you just have to listen,
• 17:56
  Speaker 2: you know, And diversity it doesn't just have to focus
• 17:59
  Speaker 2: on ethnicity. It could be age, it could be where
• 18:03
  Speaker 2: you came from, you know, where you were born, in
• 18:05
  Speaker 2: the country, where you raised in the city. You're gonna
• 18:08
  Speaker 2: have different perspectives on things. So to be able to
• 18:11
  Speaker 2: be within a company and within you know, a place
• 18:15
  Speaker 2: that services that really takes that into consideration and to
• 18:19
  Speaker 2: heart and receives that feedback. So well, it has been
• 18:23
  Speaker 2: a wonderful experience.
• 18:25
  Speaker 1: And I love that, Shelby. I absolutely love that for
• 18:27
  Speaker 1: your organization, and Shelby, we're going to be wrapping up
• 18:31
  Speaker 1: here soon, and again I thank you for coming on
• 18:33
  Speaker 1: the show and sharing with our audience about Generations Behavioral Health.
• 18:37
  Speaker 1: Before we wrap up today, Shelby, I'm sure there's going
• 18:40
  Speaker 1: to be individuals who may want to get involved learn
• 18:43
  Speaker 1: more about Generations Behavioral Health maybe refer Is there a
• 18:46
  Speaker 1: website or any upcoming events or something that you would
• 18:49
  Speaker 1: love to share with us today?
• 18:51
  Speaker 2: Absolutely, so you can always go on our website. It's
• 18:54
  Speaker 2: Generations Behavioralhealth dot com. Again, we have several different locations,
• 18:59
  Speaker 2: so we have where I am based out of here
• 19:01
  Speaker 2: in Geneva, Ohio, which is our fifty six bed inpatient
• 19:05
  Speaker 2: psychiatric hospital. We also have an inpatient psychiatric hospital in
• 19:09
  Speaker 2: Youngstown and two outpatient therapy clinics, one based in Youngstown
• 19:14
  Speaker 2: and one in Warrensville Heights. If you go on the website,
• 19:17
  Speaker 2: we have our centralized intake number and you are welcome
• 19:21
  Speaker 2: to call it for any need. It could be a
• 19:23
  Speaker 2: referral of question. Right now, we are also opening our
• 19:27
  Speaker 2: doors for the first time in quite some time to
• 19:30
  Speaker 2: any aspiring clinicians. So we are accepting applications not only
• 19:34
  Speaker 2: for employment for several different positions, including social work, nursing,
• 19:40
  Speaker 2: behavioral health technicians, but for students who may be interested
• 19:45
  Speaker 2: in coming to learn about the different levels of care
• 19:49
  Speaker 2: and our different populations. So we welcome anybody that would
• 19:54
  Speaker 2: also like a tour, or have some questions or just
• 19:58
  Speaker 2: wants to say hello.
• 20:01
  Speaker 1: So everybody, as Shelby mentioned, you can go to their website,
• 20:04
  Speaker 1: Generationsbehavioral Health dot com. If you forget, you can do
• 20:08
  Speaker 1: a Google search. You know, Google is your friend, or
• 20:10
  Speaker 1: of course the new AI assistant that pops up, you
• 20:14
  Speaker 1: can just do voice of some sort. There's a phone
• 20:17
  Speaker 1: number also on their website. There's multiple locations, Geneva, Youngstown
• 20:22
  Speaker 1: and also Warrensville, if you know whichever one is closest
• 20:26
  Speaker 1: to you here in Ohio. Well, everybody, that was the
• 20:31
  Speaker 1: CEO of Generations Behavioral Health, miss Shelby, Asbill that you
• 20:35
  Speaker 1: heard from today on grew with Portia. And that concludes
• 20:39
  Speaker 1: our conversation for today and until next time. Everybody piece
• 20:42
  Speaker 1: and har grease everyone