Latest / AI Fire Daily / #84 Robin: The Death of Prompt Engineering? How "Graph Engineering" & Multi-Agent Systems Build Bulletproof Workflows
Transcript
- 0:00Every week, you know, there's a new phrase that
- 0:02makes you feel late. Overlap. Prompt engineering,
- 0:05vibe coding, loop engineering. It never really
- 0:07stops. Yeah, it really doesn't. But there's one
- 0:11new term that actually changes everything. Absolutely.
- 0:14Welcome to the deep dive. We are incredibly glad
- 0:16you're here with us today. Yeah, thanks for joining
- 0:18us. Most of us are still using AI the very messy
- 0:21way. We just dump a massive question into one
- 0:25long chaotic chat. Right. We just cross our fingers.
- 0:28We just hope for a perfect answer. Which is wild.
- 0:31It is incredibly risky, especially when product
- 0:34decisions are on the line. Customer code shouldn't
- 0:37rely on a single unverified dice roll. Exactly.
- 0:41That single chat box. is a massive gamble for
- 0:44your business. You're basically treating a complex
- 0:47system like a magic eight ball. We have passed
- 0:50through a few different eras of AI use already.
- 0:52First, there was the era of prompt and sharing.
- 0:55Right. That basically meant asking the AI much
- 0:58better questions. You just tweaked the words
- 1:00to get a slightly better result. You added phrases
- 1:02like, think step by step. To the prompt. Yeah,
- 1:05exactly. Then we moved into the era of context
- 1:08engineering. Giving it more background. Right.
- 1:10That meant giving the AI better information to
- 1:13work with. You uploaded PDFs or, you know, pasted
- 1:16in long documents. But now we have finally arrived
- 1:20at graph engineering. Which is the big one. It
- 1:23is. This means you actually design the structural
- 1:26work. around the AI. You build a system instead
- 1:30of just typing a sentence. You design a workflow
- 1:32that manages how the AI operates. Exactly. Most
- 1:35people are still caught in the one big question
- 1:37trap. Yeah. They ask a model, should I build
- 1:39this new startup idea? Then they let one single
- 1:42AI instance do all the heavy lifting. It researches
- 1:45the market. It runs the pitch. Then it judges
- 1:48its own confidence. Right. It grades its own
- 1:50homework based on its own initial assumptions.
- 1:52Wow. That is just way too much trust in one single
- 1:56answer. It is deeply dangerous for your code
- 1:59base and your customers. I have to be honest
- 2:01here. I still wrestle with prompt drift myself.
- 2:04Oh, sure. I mean, I just dump everything into
- 2:06one giant text box. Then I just pray the model
- 2:09remembers my original instructions. By prompt
- 2:12five, the AI has completely forgotten prompt
- 2:15one. We all fall into that trap because it feels...
- 2:18incredibly fast. Yeah. It's kind of the path
- 2:21of least resistance for most daily tasks. It
- 2:24feels like asking a guy in a garage to build
- 2:26a car. Right. You just hope he gets every single
- 2:29part right from memory. Yeah. Good luck with
- 2:31that. But graph engineering is a completely different
- 2:35mental model entirely. It's like building a fully
- 2:38automated Ford assembly line. And on a real assembly
- 2:41line, every station has one specific job. That
- 2:45is the core concept of a multi -agent alternative.
- 2:49You break the massive task into much smaller
- 2:52manageable jobs. You get a planner agent to map
- 2:54out the initial steps. You get a customer researcher
- 2:57to read through forum complaints. You also need
- 3:00a skeptic agent to challenge the weak ideas.
- 3:02Exactly. A merger agent then brings all those
- 3:05isolated pieces back together. Finally, the workflow
- 3:08demands a human stamp of approval. Before we
- 3:10go any further, let's define some important jargon
- 3:12here. What exactly do we mean when we say a graph?
- 3:16Well, a graph is simply distinct jobs connected
- 3:19by directional arrows. OK. But practically, it
- 3:22operates as a rigid state machine. It freezes
- 3:25the workflow until a specific condition is met.
- 3:28Simple enough. And what exactly does the term
- 3:31state mean here? State is just what the overall
- 3:34system knows so far. Got it. It is the memory
- 3:37passed from one note to the next. Right. And
- 3:39just a quick note for you listening today. We
- 3:41mean agent graphs that actually move digital
- 3:43work along. We are not talking about knowledge
- 3:46graphs that just connect information. Exactly.
- 3:49Agent graphs actually execute tasks based on
- 3:52the current state. Why is it so dangerous to
- 3:54let the AI do it all in one pass? Well, an isolated
- 3:58model will always confirm its own initial bias.
- 4:01It lacks an independent mechanism to challenge
- 4:03its own core assumptions. So one model shouldn't
- 4:06write the answer and grade itself. Bingo. Now
- 4:09that we understand the assembly line concept,
- 4:11we need a blueprint. Right. Let's think about
- 4:13the actual structure of this automated work.
- 4:15If we are building a factory, what shape should
- 4:17the line take? Good question. I imagine a linear
- 4:20sequence, just handing a baton down the line.
- 4:24Well, a straight line works fine for very simple,
- 4:27predictable things. OK. But the most efficient
- 4:29layout for complex work is the diamond pattern.
- 4:32The diamond pattern. Yeah. It is the fundamental
- 4:35anatomy of a truly good graph. A diamond shape.
- 4:38Beat. Walk me through how that actually functions.
- 4:41You always start at the top with one single clear
- 4:44question. Right. Then the workflow widens out
- 4:46into parallel work lanes. Okay. Multiple agents
- 4:49tackle different pieces of the problem simultaneously.
- 4:53After they finish, the graph narrows down to
- 4:55a checker agent. Then a merged answer forms at
- 4:58the bottom point. Yes. And finally, the work
- 5:01hits the crucial human approval gate. One question.
- 5:05Parallel work. A checker, merged answer, human
- 5:08approval. That's the diamond. Let's ground this
- 5:11in a real example from our research sources.
- 5:13There is a case study about building a Shopify
- 5:15bookkeeping product. Let's say I want to know
- 5:19if I should launch this. Well, the messy way
- 5:21is just asking Claude that entire question once.
- 5:23You might get a very confident, very generic
- 5:26business plan back. Which is useless. It's completely
- 5:29useless for actually making a real financial
- 5:31decision. But the graph way applies that diamond
- 5:34pattern we just discussed. Exactly. The planner
- 5:37agent breaks the massive task down first. It
- 5:39identifies that we need to understand pricing,
- 5:42distribution and risks. Then the workflow widens
- 5:45out to those parallel researcher agents. OK.
- 5:47One agent exclusively studies Shopify merchant
- 5:50pain points on Reddit. Another agent looks at
- 5:53the API documentation for existing accounting
- 5:55tools. A third agent analyzes search volume demand
- 5:59for bookkeeping solutions. They do not wait for
- 6:01each other to finish their work. Right. But hold
- 6:04on a second. I need to push back on this. Doesn't
- 6:07this level of rigor completely kill the speed
- 6:09advantage of AI? Fair question. If I have five
- 6:12agents running, aren't I just waiting longer?
- 6:15It might seem that way at first glance. But parallel
- 6:18processing actually makes deep research incredibly
- 6:21fast. Well. Yeah, you make concurrent API calls
- 6:24to the model simultaneously. Oh, because they
- 6:27are literally running at the exact same time.
- 6:29Exactly. You get five deep research reports in
- 6:33the time it takes to run one. Wow. Then the diamond
- 6:36shape begins to narrow down again. Right. The
- 6:38skeptic agent steps in to review the parallel
- 6:40research. It aggressively attacks the weak claims
- 6:43in the research documents. Yeah. It looks for
- 6:46outdated evidence or completely missing competitor
- 6:48analysis. It finds places where customer pain
- 6:51gets confused with willingness to pay. That is
- 6:55a crucial distinction for any new startup idea.
- 6:58Absolutely. After the skeptic finishes its review,
- 7:01the merger agent takes over. It synthesizes the
- 7:04surviving data and creates one clear recommendation.
- 7:08It tells you to pursue, pause, or kill the idea
- 7:11entirely. Right. all before you spend a single
- 7:13dime on software development. Then comes the
- 7:15human gate, where you make the final call. Exactly.
- 7:18Do I need to build a diamond graph every time
- 7:19I open Claude? No, only when the work involves
- 7:22multiple steps, sources, or high risks. Okay.
- 7:25Simple tasks just don't need this kind of heavy
- 7:27machinery. Got it. Skip the graph for brainstorming.
- 7:30Use it for deck research. That's a great rule
- 7:32of thumb. So we know that diamond shape works
- 7:34beautifully for complex problems. It really does.
- 7:37But how do we actually build one without getting
- 7:39totally overwhelmed? Yeah, that's the hurdle.
- 7:41Most people freeze when they see complex technical
- 7:44orchestration tools. You absolutely must start
- 7:46at level one. Level one. This is the manual lanes
- 7:49approach. You literally draw the entire workflow
- 7:52out first. Yes. Open Excala Draw. or a completely
- 7:56blank text document. Okay. Put the ideal final
- 7:59outcome at the very top of the page. Then you
- 8:02map out the separate distinct jobs below it.
- 8:05Exactly. You create a customer research lane.
- 8:08You create a competitor analysis lane. You create
- 8:11a dedicated checker lane. Then you run the entire
- 8:14process completely manually yourself. That sounds
- 8:17almost too simple to actually work in practice.
- 8:19Well... It is entirely essential for your long
- 8:22-term success. Really? If the manual workflow
- 8:24doesn't significantly improve your final output,
- 8:28automation is useless. It will only help you
- 8:30create average work much faster. E .T. That is
- 8:34a very sobering thought for most builders. It's
- 8:36the truth, though. Level 1 makes sense for visualizing
- 8:39the initial process, but I can't run a software
- 8:43business on Excalibro whiteboards forever. No,
- 8:45definitely not. What exactly happens when we
- 8:47move to Level 2? Level 2 introduces the file
- 8:51-based workflow. You use tools like Claude Code
- 8:54or a local clone repository. The goal is to create
- 8:58a distinct paper trail of the work. Instead of
- 9:01one massive chat history, you create separate
- 9:04markdown files. Exactly. I'm guessing this acts
- 9:07as a sort of external memory. It completely solves
- 9:09the dreaded context window problem. Right. You
- 9:12make a plan .md file for the initial strategy.
- 9:16The AI reads that file, does work, and creates
- 9:19a customer .md file. Oh, I see. The next agent
- 9:22only reads the customer file to do its specific
- 9:24job. It essentially passes the baton through
- 9:27the local file system. Yeah, I can see exactly
- 9:29what happened at each step of the process. And
- 9:32you can reuse the exact same folder structure
- 9:34next week. It gives you incredible consistency
- 9:37without requiring heavy software. That makes
- 9:40a lot of sense. Finally, you earn the right to
- 9:42reach level three. The big leagues. This is where
- 9:45the complex orchestration tools actually come
- 9:48into play. We are talking about frameworks like
- 9:50Langraph and AutoGen here. Yeah, exactly. Langraph
- 9:53is great when you need rigid state checkpoints
- 9:55and memory. Okay. AutoGen works beautifully for
- 9:58directed workflows with parallel conversational
- 10:01steps. And you use tools like NAN or make for
- 10:05your CRM and slack integrations. Exactly. But
- 10:09there is a massive crucial rule you must follow
- 10:12here. Which is? Only automate after doing it
- 10:15manually three full times. Three full times.
- 10:18Never break that rule under any circumstances
- 10:20whatsoever. Right. The specific tool. always
- 10:23comes after the proven workflow. Jumping straight
- 10:26to level three orchestration tools feels like
- 10:28a huge mistake. It is. It's like buying a $5
- 10:31,000 treadmill before you've even proven you'll
- 10:33go for a walk. You just end up hanging your dirty
- 10:35laundry on it. Yeah, exactly. When you automate
- 10:38a workflow you don't actually understand, you
- 10:40just get a faster mess. Technical debt builds
- 10:42up from the very first day. Absolutely. A mess
- 10:45with way more moving parts to constantly debug.
- 10:48Yeah. Exactly. When do I earn the right to use
- 10:51the fancy orchestration tools? Only after you
- 10:55run the workflow manually at least three times.
- 10:57Yeah. You must understand every single input
- 11:02and output perfectly first. Test the workflow
- 11:04three times manually before touching automation
- 11:07tools. That is the absolute golden rule of graph
- 11:10engineering. So what does this all mean for real
- 11:12business operations? Let's look at how this functions
- 11:15in the wild. Customer support is a perfect place
- 11:17to start analyzing this. It is not just having
- 11:20AI answer the raw support ticket. That is way
- 11:23too broad and incredibly risky for a brand. Yeah,
- 11:26the real effective workflow is much more nuanced.
- 11:29First, a classification agent determines the
- 11:32exact type of issue. Then a different agent checks
- 11:35the user's specific customer account. Another
- 11:37agent searches the internal documentation for
- 11:39the current policy. Exactly. Yeah. Then a drafting
- 11:42agent writes the initial reply. Okay. But then
- 11:45comes the most important part of the entire graph.
- 11:48Yeah. A separate agent is forced to review the
- 11:51business risk. It specifically checks for refund
- 11:54policies and legal tone. Yeah. It checks for
- 11:57unauthorized account changes or dealing with
- 11:59angry customers. Right. Only after it passes
- 12:01all that does it go to human approval. That is
- 12:04infinitely safer than letting a chatbot reply
- 12:06directly. Oh, without a doubt. What about something
- 12:09more creative, like organic content creation?
- 12:12It follows a very similar structured graph pattern.
- 12:15Really? Yeah. One agent researches the trending
- 12:17topic. Another agent forms a unique thesis. Another
- 12:21agent finds relevant historical examples. An
- 12:23agent writes the hook and drafts the main script.
- 12:25Right. Then the critical checker agent steps
- 12:28into the flow. Okay. It asks, are the examples
- 12:31actually specific? Does the pacing work? Does
- 12:34this sound human or robotic? After that, it branches
- 12:37into generating titles, thumbnails, and b -roll
- 12:40suggestions. Exactly. Here's where it gets really
- 12:43interesting though. Let's talk about coding.
- 12:45Coding is where graph engineering becomes absolutely
- 12:48vital for survival. Wait, I need to really push
- 12:50back here. Sure. Isn't writing the code the whole
- 12:53point of tools like cursor? Well, sort of. I
- 12:56mean, I can just hit tab and it autocompletes
- 12:58the entire function. Why do I need five agents
- 13:00to do what one good autocomplete does? Because
- 13:03generating a block of syntax is only a tiny fraction
- 13:07of software. OK. Just because code compiles doesn't
- 13:10mean it integrates safely into production. That's
- 13:12fair. A real coding graph has one agent plan
- 13:15the feature architecture first. Another agent
- 13:18actually edits the code in an isolated sandbox
- 13:21environment. then a totally separate agent reviews
- 13:23the differences line by line. Exactly. Another
- 13:26agent spins up a container and runs the integration
- 13:28tests. Wow. A different agent checks how the
- 13:32changes affect the user interface. Yeah. You
- 13:34even have an agent that deliberately hunts for
- 13:36obscure edge cases. And then finally a human
- 13:38approves the actual pull request. Right. Quality
- 13:42no longer depends on someone remembering the
- 13:44perfect prompt. The structure of the graph guarantees
- 13:47the quality of the output. Why is that review
- 13:50risk step so critical in the customer support
- 13:53graph? Because AI models love to hallucinate
- 13:57wild refund promises or adopt bad tones. Oh,
- 14:01right. A dedicated risk check prevents those
- 14:04mistakes from ever reaching the customer. It
- 14:06prevents the AI from making wild promises or
- 14:09legal mistakes. It keeps your entire business
- 14:11out of serious legal trouble. We are almost ready
- 14:13to actually try this ourselves. Yeah, that's
- 14:15exciting. But we need to know where the hidden
- 14:17traps are waiting. The biggest pitfall is adding
- 14:20too many agents way too fast. People probably
- 14:23assume more agents must just mean better thinking.
- 14:26Yeah, but it actually creates endless, confusing
- 14:29coordination loops. You might get five AI workers
- 14:32just repeating the exact same weak idea. They
- 14:35just use slightly different wording to agree
- 14:37with each other. Exactly. The system spends more
- 14:39time coordinating than actually thinking deeply.
- 14:41The absolute goal is the smallest graph that
- 14:45demonstrably improves quality. That's the secret.
- 14:48What is the ultimate payoff for getting this
- 14:50architectural shift right? deep context becomes
- 14:53your ultimate. Defensible business mode. Right.
- 14:56Graphs leave behind incredible notes, evidence,
- 14:59and clear decisions for next time. It gives your
- 15:02company memory, not just a fleeting one -off
- 15:04output. Every research graph creates much better
- 15:07customer notes. Every content graph creates deeper,
- 15:10more nuanced audience insights. Every support
- 15:12graph creates better product feedback loops.
- 15:15Two -sec silence. Whoa, imagine scaling that.
- 15:19It's powerful. All that context building a memory
- 15:21that makes every future workflow smarter? The
- 15:23system actually learns and compounding value
- 15:26is created. It stops being a neat chat pod and
- 15:28becomes a real operating system. Let's talk about
- 15:31executing the very first rep. Give us the exact
- 15:33step -by -step process. Step one is crucial.
- 15:37Pick one weekly workflow you already run with
- 15:39AI today. Step three. Write the ideal final output
- 15:43in one single clear sentence. Step three. List
- 15:46the jobs a great human would do to accomplish
- 15:48this. Step four. Draw arrows only where one specific
- 15:52step depends on another. Step five, add one human
- 15:55gate right before the most expensive decision.
- 15:57And step six, run it completely manually once
- 16:00before automating anything. You got it. Speaking
- 16:03of that human gate, how strict should it actually
- 16:06be? Keep it very light and fast for private notes
- 16:09or internal research. Okay. But you must make
- 16:12it extremely strict for public posts or code
- 16:15deploys. Stricter for processing refunds or touching
- 16:19production data, obviously. Exactly. What's the
- 16:21worst -case scenario if I skip the human gate
- 16:23on a coding or support graph? You risk deploying
- 16:26untested code that breaks your entire production
- 16:28database. Ouch. Or you send out hallucinated
- 16:31policies causing massive financial and reputational
- 16:34damage. Without a human gate? expensive mistakes
- 16:37happen on autopilot. That is the scary, hidden
- 16:40reality of moving too fast. This whole concept
- 16:42forces a massive mental shift. It really does.
- 16:45You stop asking, what is the perfect prompt I
- 16:47should use? Overlap. And you finally start asking,
- 16:50what is the right workflow for this? Yeah. You
- 16:52stop prompting, and you start actively managing
- 16:54systems. That is the true essence of graph engineering.
- 16:58You give each piece the right context, check
- 17:01the weak parts, and keep absolute control. Think
- 17:04about a daily task you completely trust AI with
- 17:07right now. What would happen if a skeptic agent
- 17:10was forced to review it before you ever saw the
- 17:13output? What hidden blind spots might it uncover
- 17:16in your daily routine? It is a profound question
- 17:19that completely changes how you view your own
- 17:21work. Grab a blank piece of paper this week,
- 17:23draw some directional arrows, build your very
- 17:26first manual graph. Have fun building. Thank
- 17:28you for joining us on this deep dive.