Latest / Thanks For Visiting / 263. From Teardown to HGTV: Inside Andi Diamond’s 100-Day Beachfront Hotel Renovation

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263. From Teardown to HGTV: Inside Andi Diamond’s 100-Day Beachfront Hotel Renovation · Thanks For Visiting

0:00
Andi: Real estate isn't necessarily for the faint at heart, and you have to be
0:03
willing to go through the highs and lows.
0:07
And there are some lows.
0:09
I realize, especially with this being on an HGTV show, it seems all glamorous and
0:13
fun, there was a lot of, and continue to be a lot of very stressful moments.
0:18
Annette: SEGMENT GAP
0:19
Sarah: Welcome back for another great episode.
0:20
My name is Sarah Karakaian.
0:22
Annette: I am Annette Grant, and together we are--
0:24
Both Annette & Sarah: Thanks for Visiting.
0:25
Sarah: Let's start this episode like we do every week, and that's sharing one of
0:27
you, our loyal listeners who's using our hashtag on Instagram #STRShareSunday.
0:32
We'll share you here on the pod.
0:34
Annette, who are we sharing this week?
0:35
Annette: This week we are sharing @riverside.retreat.yxh.
0:42
If you were looking at their feet, there's a couple of things
0:44
here that I want to point out.
0:46
They have some really, really great reels.
0:50
One of them is they're basically screen sharing their Airbnb listings, and I
0:55
thought it was a really genuine way to do it, and they tagged Airbnb, but it's
1:00
essentially taking all of the photos and giving someone a very concise feel
1:06
of their listing of what they would see on Airbnb but just mimicking that.
1:09
Another thing that they did that was lovely, and I want to encourage
1:13
everyone to take inspiration from their feed is they have a reel, also,
1:19
that it's all about small businesses in their community, and they've
1:22
screenshotted their best coffee shops.
1:25
But what they did there is they made an invitation, they made a
1:27
call to action that their guests receive an exclusive guide with their
1:31
stay, including recommendations to some of our favorite hidden gems
1:34
and small businesses in the city.
1:36
We're also building brand partnerships to share exclusive
1:39
promotions and collaborations.
1:40
And they make the call to action: if this interests you, reach out.
1:45
So I love not just saying they're doing it, but then putting it out
1:48
there like, hey, here's the invite.
1:50
We're all hosts here.
1:52
You've got to make the invitation for people to reply.
1:55
So it's not just saying they're doing it.
1:57
It's also asking for those small businesses, those other partners
2:00
in the area that might want to partner with them to reach out.
2:03
This is someone's dream to just be scrolling through and say, hey, I'm
2:06
going to send them a direct message or an email that I want to partner with them.
2:10
The last thing I want to say is they have-- I want to know what the color is.
2:15
They have the most amazing color in their bathroom, their paint.
2:21
It's almost
2:21
Sarah: Like a mauve.
2:22
Annette: Like a berry.
2:22
Yeah.
2:23
But it's so good.
2:25
But I love the way the colors have been woven throughout their space.
2:29
So check them out.
2:31
Check out their reels.
2:32
Check out their static posts.
2:33
But Riverside Retreat, thank you for using the hashtag, and can't
2:37
wait to showcase one of you.
2:38
So make sure you use our hashtag STR Share Sunday.
2:41
Sarah: All right.
2:41
We are going to get into the show here momentarily, and listeners, get ready.
2:47
What was it?
2:48
Last week or a few weeks ago, we had an episode where Annette asked me some
2:52
questions about my experience on HGTV.
2:54
Well, we have a much more current experience with HGTV with one of our
2:58
Hosting Business Mastery members.
3:01
Andi has a hotel in Florida, and she brought it into existence that
3:06
she was going to not only have a hotel, but it'll also be on TV.
3:10
Annette: And I just want to say, the story starts with this hotel
3:14
being bought to be torn down all the way full circle to goals of over a
3:23
million dollars in revenue this year.
3:25
Yes, you heard that right.
3:26
Tearing it down and building something else to over seven figures in revenue.
3:30
So hang tight.
3:32
Get to the episode.
3:34
Sarah: Andi is an on-the-go mom of two, wife, portrait photographer,
3:38
co-owner of Sunburst Inn, which was just renovated and shown on HGTV's
3:42
100 Day Dream Home: Beachfront Hotel.
3:45
Don't worry.
3:45
We'll unpack that in today's episode.
3:47
And co-owner of 14 short-term rentals.
3:49
She lives in Tampa, Florida, and her properties are all in Indian Shores
3:53
and Indian Rocks Beach, Florida.
3:56
Andi, welcome to the show.
3:57
Andi: Thank you.
3:58
Thank you guys for having me.
4:00
Annette: We are so excited to have you, and we need to let our listeners know this
4:03
is not our first time talking with Andi.
4:05
Andi is one of our beloved members inside our Hosting Business Mastery
4:09
Membership, so we see her on Zoom calls pretty much multiple times a month
4:13
and constantly in contact with her.
4:15
So we've been wanting to bring this episode to everyone for a long time
4:20
because HGTV-- let's talk about the hotel.
4:24
Let's talk about HGTV.
4:25
You are essentially living so many short-term rental hosts' dream of
4:30
television, hotelier, all of it combined, but let's give them all truth.
4:36
Andi: Let's dig in.
4:37
Annette: Um, let's dig in.
4:39
Andi, how in the world do you end up owing a hotel?
4:43
Because you bought this pre pandemic before it was really a
4:47
thing to buy these boutique hotels.
4:49
So give us the story about the Sunburst Inn.
4:52
Andi: Sunburst Inn is almost 75 years old.
4:55
It's a little mom and pop beachfront inn on Indian Shores.
4:59
And when we bought it about six or seven years ago, we were not
5:02
planning on being hotel owners.
5:05
My husband is a builder, and our plan was to knock it down and put up townhouses.
5:09
So we were not planning on owning a hotel, but the property is
5:13
an amazing piece of property.
5:14
It's right on the beach.
5:15
Indian Shores is a very small, quaint little beachfront town
5:19
with about 15, 1,600 people.
5:21
And so we were going to put up fabulous townhouses.
5:25
Well, at the time, the housing industry wasn't doing fantastic,
5:29
and interest rates were pretty high.
5:30
So we figured we would just hold onto it until the time was right, and then we
5:34
would knock it down and put up townhouses.
5:37
Well, through the years of coming out and staying here and meeting guests who
5:41
were staying here, we just really fell in love with the place and decided,
5:47
okay, we don't want to tear it down.
5:48
We want to renovate it and make it something really cute
5:51
and really boutique style.
5:53
Um, but at the time that we decided that, it was going to be a huge undertaking
5:59
because we were basically putting band-aids on bullet holes for a long time.
6:04
And the property itself was fantastic, but the hotel had-- It was old.
6:10
It was very old-school Florida, and it just needed a lot of TLC
6:14
and a lot of beautification.
6:16
So that's how we ended up with it.
6:19
And how we got to where we are now is just because I decided, okay,
6:23
I'm putting a lot of time and effort into it, and so in order to get
6:28
the rate per night that we need, we really have to do a major renovation.
6:32
Sarah: Can we talk about, if you know these numbers off the top of
6:35
your head, purchase price, how much you put into it, and what is that
6:39
average ADR you're gunning for?
6:41
Andi: Yeah.
6:42
So we bought it for about 2.25 about, like I said, six, seven years ago.
6:48
We do have partners on the project, another couple.
6:51
And at the time, the average rate, and here in Florida, it changes
6:56
with season and everything.
6:57
Our busy, busy season tends to be around our spring break time, which
7:01
is, January through end of March.
7:05
But even then, our average nightly rate was well under $200.
7:11
Some of our bigger rooms were maybe getting in the mid-200s to upper
7:16
200s, and then one of the rooms, we call the penthouse, and it's a
7:20
two-bedroom, two-bathroom apartment, and that was getting in the low threes.
7:26
So my goal was to have it where all of the rooms, even our smallest, we
7:31
had nothing with a one in front of it.
7:33
Everything had a minimum of a two.
7:35
So now I'm using PriceLabs, thanks to you guys, and so all of our rooms start
7:42
at minimum, like 215 for the smallest room during our very low season, and
7:47
then the penthouse will go up to about a $1,000 a night during high season.
7:51
Annette: What?
7:52
Sarah: Get it.
7:52
Annette: Cha-ching on that.
7:55
Just to confirm, Andi, because I don't know if we went through it, the
7:58
hotel has 12 different rooms, correct?
8:02
Andi: Twelve different rooms that accommodate anywhere
8:04
from two to six people.
8:06
But we very much run it like a vacation rental.
8:09
And I have gotten a lot of what we're going to talk about today
8:12
from you guys because, again, I did not have any hotel background.
8:16
So we really have the mentality that each room is its own little
8:20
short-term rental, even though they all live on the same property.
8:24
Annette: I love it.
8:24
Sarah: I have so many questions
8:26
Annette: And listeners, when you go to Sunburst Inn, what Andi just
8:30
said, that they operate them each as individual short-term rentals, you
8:34
will see that in the design because each room has its own identity.
8:39
And so I think that's a way that they're crushing it there.
8:43
Back to the 2.25 mill real quick.
8:46
Andi: Right.
8:47
Annette: When you purchased that, was the hotel operable?
8:50
Did you get the team alongside in that-- obviously, you have to pay the team, but
8:58
were the doors open when you bought it?
9:00
Was it still "thriving"?
9:03
Did it have systems?
9:04
Did it have a team in place?
9:06
Were are you truly buying the business?
9:09
Andi: Correct.
9:10
It did.
9:10
But I will say, everything about that was very dated and not very efficient.
9:18
So there was already a team of staff members who were working here, but
9:22
because it's such a small property, there was two and a half FTEs.
9:28
So it wasn't huge.
9:29
And we still don't have a ton of staff because we don't need a ton of staff,
9:33
but it is very, very busy right now.
9:36
I just hired two new people, so we'll have four employees now.
9:40
But yes, when we hired it, it was more or less turnkey because it did come with a
9:45
manager and some turnover team members.
9:48
Annette: So listeners, I just want to have you think about that when Andi's
9:52
talking about the purchase price.
9:53
It wasn't like she just purchased the hotel and then day one she had to start
9:57
from scratch, so I'm sure-- was that taken into account with the sale price,
10:02
Andi, when they were selling it to you?
10:05
Andi: The purchase of the business itself?
10:06
Annette: Yes.
10:07
Was that an-- did you take that into account of the
10:11
purchase price of the hotel?
10:13
Andi: Yes, but honestly, it's not like it was generating a ton.
10:16
Annette: Okay.
10:17
Yeah.
10:18
Andi: And even for the several years that we had it, it wasn't generating a ton.
10:22
And this is going to sound counterproductive, but we didn't care--
10:29
it wasn't super important to us that it wasn't generating a ton because
10:34
our goal was not to run a hotel.
10:36
Our goal was for it to cover the cost of the property because
10:41
we were going to knock it down.
10:43
And so as long as it covered the cost of insurance and taxes, even if we broke
10:48
even every year, we were like, okay.
10:50
Even if we lost a couple of dollars every year, we were like, that's okay,
10:54
because the value of the property is just going to continue to appreciate.
10:58
Sarah: Good job.
10:59
Annette: I wish I could drop our mics, but we can't because we need them right now.
11:02
But that's a mic-drop moment.
11:03
No, Sarah and I just spoke at an event, and we were doing good deal,
11:05
bad deal, and what you just said, that doesn't fit on a spreadsheet.
11:09
Everyone wants to talk about cash on cash.
11:11
And I guess the long term, if you extrapolated, if you kept going
11:15
year after year, those numbers would absolutely work, but a lot of
11:20
people want to see this quick fix.
11:22
They want the numbers to start working tomorrow.
11:24
Sarah: It's sexy.
11:24
Because it's sexy to do that.
11:25
Andi: It's not.
11:27
It's not.
11:27
And my husband, he's very savvy when it comes to real
11:31
estate, and I've learned a lot.
11:32
I've learned a lot of the real estate side of it from him.
11:35
I've learned a lot of the short-term rental side of it from you guys.
11:38
But I will say, real estate isn't necessarily for the faint at
11:42
heart, and you have to be willing to go through the highs and lows.
11:48
And there are some lows.
11:49
I realize, especially with this being on an HGTV show, it seems all glamorous and
11:53
fun, there was a lot of, and continue to be a lot of very stressful moments.
11:59
Annette: Let's talk about that.
12:00
Sarah's feeling you today because she's on the rollercoaster right now
12:04
with a property that she's selling.
12:05
But can you just give us and our listeners-- if you don't mind, let's talk
12:10
about one of those lows where it was like, I am done with this, or like, this just--
12:14
Sarah: Burn it all down.
12:15
Annette: Yeah.
12:16
If you wouldn't mind just sharing and being vulnerable,
12:18
what were some of those lows?
12:19
Because I do think we always talk about the highs.
12:22
Andi: Yeah.
12:23
So right when we started the project, a major hurricane was coming through.
12:28
And, again, this property is 75 years old, so a lot of times it is easier to
12:34
start fresh than to renovate because when you get into the guts of renovations,
12:38
you don't know what you're going to find.
12:40
You just don't know.
12:41
So secretly, although this won't be a secret because now I'm on the podcast
12:45
with you guys, I was hoping that hurricane just knocked this whole thing down.
12:48
I'm like, let's just start all over again.
12:51
Just knock it down.
12:52
And it didn't, obviously.
12:54
We're very thankful about that.
12:55
But truly, it would've been easier if we would've started from scratch.
12:59
And there was only so much that we could do because it is a 75-year old structure
13:03
and you're under certain limitations.
13:05
So a lot of it was more beautification, but it's stressful dealing with the city.
13:09
It's stressful dealing with our construction team because somebody's
13:13
supposed to be here and then they don't show up, or they start doing
13:16
something and then there's a problem.
13:17
You're always over budget.
13:19
Anybody who says you're not, they're lying.
13:22
They're lying.
13:24
You're always going to go over budget.
13:26
And then for that timeframe, we were closed down.
13:29
So we had zero income.
13:31
Annette: Ooh, that's less than a few dollars when you were--
13:34
Andi: Right.
13:34
I mean, we had zero income and thousands and thousands
13:38
of dollars going out the door.
13:40
So it was very stressful.
13:42
It still continues to be stressful.
13:43
Exciting, but stressful because now we've got tens of thousands of eyes upon us,
13:50
and that is exciting and wonderful, and it's absolutely helped our bookings,
13:54
but people are much more critical now.
13:57
Much more critical.
13:58
Annette: Mm-hmm.
14:00
Sarah: Yeah.
14:00
For sure.
14:01
Andi: So it's fun and glamorous, but you open yourself up to
14:06
all kinds of criticism as well.
14:08
Sarah: I want to get into the whole HGTV component, Andi, because we've
14:11
got a lot of questions for you there.
14:13
But before we do, you are a photographer.
14:16
You're a full-time photographer, Andi?
14:19
Andi: I am.
14:20
Sarah: Talk to us about that.
14:21
What was that like making that decision?
14:23
Because you just said, real estate's not for the faint of heart.
14:26
We now all know, our listeners know that short-term rentals, it
14:29
is part-time, but all the time.
14:31
You know what I mean?
14:32
A hotel, 12 units, that can very quickly become-- managing your
14:37
team can become a full-time.
14:38
How were you doing it?
14:39
How did you make this decision?
14:40
What does your life look like moving forward?
14:42
Andi: I don't sleep, in all honesty.
14:47
So I've had my studio for 16 years now.
14:50
So I used to work in hospital pediatrics.
14:52
I was a child life therapist.
14:54
I did that for 10 years.
14:55
Loved it.
14:56
Then my first kiddo was born, and I went back to work at the hospital, and
14:59
I was like, well, this is terrible.
15:01
And then I would look at my paycheck, and I was like, ah-ha, I've got a master's
15:04
degree, and this is even more terrible.
15:07
And photography was just something that I loved and I
15:10
was passionate about for years.
15:11
And I was like, I'm going to see where I can go with this.
15:15
And as things tend to happen, you dip your toe a little bit and then next thing
15:19
you know, you're on that rollercoaster.
15:21
My son just turned 17, and so I've had my studio for just under 17 years now.
15:26
Part of my business as a photographer besides just the visual aspect of
15:29
helping people to look and feel good is marketing and networking.
15:34
And so any business that's going to be a thriving business, you
15:37
have to know how to network and you have to know how to market.
15:41
And so a lot of my business as well is the visual aspect of it with branding.
15:45
So when it came time-- I knew in my head the whole time what
15:49
I wanted the hotel to look like.
15:50
It was just a matter of getting the finances to do the renovation
15:53
and then decide, okay, now we're going to move forward and do it.
15:56
So it was easy for me, once we decided to do the renovation, to do the rebrand
16:01
myself, to do all the pictures myself because that was in my wheelhouse.
16:05
So that was something that was easy and very comfortable to me.
16:08
But otherwise, if you're going to do a rebrand, you do need to outsource
16:12
and you need to hire somebody who's better at it than you are.
16:15
Sarah: And did you take a cut in clients then?
16:18
I mean, they're only so many hours in a day.
16:20
Or are you doing all the hotel stuff at night and the
16:23
photography studio during the day?
16:25
Andi: I'm just like this, going back and forth between everything.
16:30
I have a part-time employee at my studio, and I've got
16:33
employees at the hotel as well.
16:35
So they are doing a lot of the guest communication, all the room turnover, and
16:39
I'm doing all the behind the scenes stuff.
16:41
So all the stuff with our website, our social media,
16:44
onboarding our new PMS system.
16:47
Sarah: Okay.
16:47
Because I just know that a lot of-- I would say, 90% of people who get involved
16:51
in short-term rentals, it's accidental.
16:53
I mean, maybe these days it's more thoughtful and more like, I want to
16:57
do this thing, but it just happens to a lot of us, and I wanted you
17:01
to share with our listeners how you're balancing all the things.
17:04
But I want to get into how--
17:05
Andi: I probably wasn't very helpful.
17:07
Sarah: No.
17:07
No, it was.
17:08
Annette: I want to make sure our listeners know too, Andi, and if you
17:10
can just give a little titbit before we get to the HGTV, is managing
17:14
10 other short-term rentals also.
17:16
Andi: Right.
17:16
Annette: And those single-family homes?
17:19
Andi: It's a combination of single-family homes, and one of the buildings
17:23
is a quadplex, so it's four units.
17:26
One of the buildings is another quadplex, but we've got a long-term
17:29
renter in one of the units and then short-term renters in three of the units.
17:33
And then the other two are, um, single-family homes.
17:36
So I have-- one of my staff members at the hotel is my turnover queen,
17:41
and so she does all of the turnovers at the vacation rentals because all
17:46
my vacation rentals and the hotel are a solid 45 minutes away from my home.
17:50
So she will do all the turnovers.
17:53
So having a turnover person who you trust is definitely very critical.
17:58
She's going to be moving soon, and so two of my other staff members at
18:03
the hotel want to take on additional responsibility and additional work,
18:08
so they're going to take over the turnovers at the short-term rentals.
18:10
The hotel and the short-term rentals are all within two
18:13
to three miles of themselves.
18:14
Annette: Love it.
18:15
Awesome.
18:15
Andi: So that's super helpful.
18:16
Sarah: Nice.
18:16
Annette: Yeah, that is great.
18:17
Okay.
18:18
So you're crushing it, but everybody-- I mean, people want to
18:22
know, did HGTV reach out to you?
18:24
Did you reach out to them?
18:25
Did you send them a DM?
18:28
What happened here?
18:29
How'd you get on the show?
18:31
Andi: So during COVID-- my husband's name's Pete.
18:33
Pete and I watched a show on Netflix, and it was two girls--
18:38
it could have been you guys.
18:39
It was two girls who lived in Canada, and they bought a dumpy roadside motel
18:45
and they did this great renovation on it.
18:47
And we watched it, and as I'm watching it, I'm like, that's Sunburst Inn.
18:51
We could do that.
18:52
We could do this with Sunburst Inn.
18:54
And at that point, we had already been debating like, what
18:56
are we going to do with this?
18:57
We either have to go all in and, like I said, put up the townhouses, or we
19:01
have to go all in and make it a super cute boutique destination place where
19:05
people want to come to and stay with us.
19:08
So we watched that.
19:09
I should really message them and tell them that they were the inspiration here.
19:14
And I have messaged them because I'm that person where if I have a
19:16
question about something, I'm just like, mm, I'll just message them.
19:20
So I was like, we can do this.
19:22
I know we can do this, and I'm going to get it on TV.
19:26
And I don't know how, but I'm going to put it out there to the universe,
19:29
and I'm going to manifest that we're going to get it on TV, and I don't
19:33
know how, but we're just going to.
19:36
Not even kidding.
19:36
Months later-- Brian and Mika are the hosts of the show.
19:40
Mika in her real life is a real estate agent, and they
19:44
live in the Tampa Bay area.
19:46
I did not know this.
19:48
So my husband had a piece of property that was for sale for a custom home,
19:53
and I don't know if it was Mika or her client who found the property and
19:57
were interested in having a custom home built on that property, so
20:01
they end up in my husband's office.
20:03
And so Mika says to my husband, oh, by the way, my husband and I have this
20:09
TV show called 100 Day Dream Home.
20:12
Would you possibly be interested in this house being on the show?
20:17
And so she told him how it all works and everything.
20:21
And she says, do you have any other properties, any other new custom homes
20:25
that you're about to start building?
20:26
Because it all has to be within a certain filming timeline.
20:29
Annette: Right.
20:30
Andi: And he didn't have any right then, but he said, but my wife
20:34
and I have this little hotel out at the beach, blah, blah, blah.
20:37
And they had never done a commercial property as part of the show, but he's
20:42
like, would it be something that you guys are potentially interested in?
20:44
So her and her husband came out, they did a little sizzle reel with their phones.
20:50
They were very interested, but they needed to get the approval by the powers
20:53
that be from their production team and from HGTV, and they were all in.
20:57
And so that's just how it happened.
21:00
It just snowballed from there.
21:02
So my husband's actually going to be on another episode with
21:04
them this season with his house.
21:06
Annette: Ah, love it.
21:07
Double whammy.
21:08
Okay, so we gave some timelines on the-- you've been owning
21:11
the hotel for six years.
21:12
You get inspired during COVID while watching the Netflix special.
21:17
Were you thinking, okay, we are-- where did the money come to reinvest?
21:22
When did the townhome dream die?
21:24
Is that a zoning thing, or how did that just fade away?
21:29
Andi: During COVID, and again, because my husband is a builder, it's just been
21:33
getting harder and harder to build.
21:35
A lot of people aren't working or don't want to work, and a lot of supplies are
21:40
not coming in on time, and so all of his projects are taking significantly
21:44
longer than what they should be taking.
21:46
Um, and the pricing of things is just going up dramatically.
21:49
And then interest rates, of course, have gone up dramatically as well.
21:53
So we just decided it was too much of a financial risk to potentially build
21:58
these townhomes and for the project to take way longer than anticipated,
22:02
so then you've got carrying costs that you've got to cover for all that time,
22:06
and then them potentially not sell.
22:09
So it really was a financial decision on top of us having fallen
22:13
in love with just the property.
22:15
And we've had birthdays here and Thanksgivings, and we've
22:17
deep-fried turkeys out on the beach and rented all the rooms.
22:20
Annette: Where's our invitation?
22:22
Rude.
22:23
Rude.
22:24
Andi: It's been really fun, and we've loved it here, so I'm like,
22:27
I don't want to get rid of it.
22:29
Annette: Does the 100 Day Dream Home, if you're allowed to-- do they help
22:33
you with any of the finances of fixing up your own property, or did you
22:37
have to-- is all this money coming out of your pocket to do this rehab?
22:42
Andi: Yeah.
22:42
So I'm not sure how much of that I can talk about, but I
22:46
will say, they don't pay for it.
22:48
So they don't pay for it, but they hook you up with vendors who are very
22:53
interested in supporting your project--
22:55
Annette: Right.
22:56
Partners.
22:56
Strategic partners.
22:58
Andi: Who want to be able to advertise on that platform.
23:00
So I'm assuming they just take their marketing dollars, and what they would
23:04
spend on a national commercial, they--
23:08
Annette: Got it.
23:09
Andi: Donate to the cause.
23:10
Annette: Got it.
23:10
Got it.
23:11
Strategic partnerships.
23:11
That's what we'll say there.
23:13
AD MARKER
23:14
Sarah: What was your hope out of the partnership with HGTV?
23:17
Is it as simple as, you can always say the Sunburst Inn was featured on HGTV?
23:23
Was there something that maybe the rest of us haven't thought about
23:25
that is another benefit of having your property be on the platform?
23:31
Andi: Yeah.
23:32
So first of all, like I said, Brian and Mika are local, and it was fun.
23:36
It really was a ton of fun.
23:39
They seemed to be able to make things happen, so that was extremely beneficial.
23:45
They have some great ideas.
23:47
The creative team that they work with really had some great ideas
23:50
and made our rooms beautiful.
23:52
And yeah, who doesn't want their business to be on a national platform?
23:57
I mean, we've pretty much been booked up ever since.
24:00
But with that being said, I'm trying to be really strategic about the marketing
24:05
relationships and partnerships that I have moving forward because the HGTV
24:09
thing's only going to last for so long.
24:12
The replays I'm sure will continue to play for a while.
24:14
When we watch the replay of the hotel that I was telling you guys about,
24:18
I think at that point, it already had already been on for two years.
24:21
So I'm sure replays will continue.
24:24
But now that I'm allowed to talk about it, now I can really start
24:27
building strategic partnerships and relationships with other people in my
24:31
community, with other bloggers, and influencers, and content creators, and
24:36
people who I can have come out here and talk about my property to people who
24:41
would be a similar target demographic.
24:44
But absolutely, HGTV and being on 100 Day was the springboard for all of that.
24:50
Because, of course, we wouldn't have the attention that we do now.
24:54
So I'm, incredibly thankful.
24:55
And like I said, just working with the whole team, it was so fun.
24:58
It was such a great experience.
25:00
I would absolutely do it again.
25:01
Annette: Obviously, it's a 100 days, so was your life completely turned
25:07
upside down for the 100 days, or was it pockets of filming throughout the
25:12
100 days, or was it actually 200 days?
25:16
Because obviously, there are things you got to do beforehand and during and after.
25:20
Talk us through the actual timeframe since they give us a timeframe of a 100 days.
25:26
I'm sure from conception to actual launch is a different timeline.
25:31
Andi: Right.
25:33
We stopped taking reservations knowing that it was going to happen,
25:35
and we officially closed doors to start the renovation October 1st,
25:40
and then we had guests checking in the very beginning of February.
25:44
So it was just a little longer than a 100 days, but keep in mind
25:49
what we were doing compared to what they're doing on some of their other
25:52
shows, we weren't a brand new build.
25:54
We didn't have to build new walls and build a new structure.
25:58
It was really beautifying what we already have.
26:01
But because there was a hurricane that came through and because of permitting
26:06
and other things, um, there was a lot of things that were down to the
26:10
wire, and we actually on-- as paint was drying, we had guests checking it.
26:14
Annette: Oh, right.
26:15
Andi: That was a little bit crazy.
26:17
And they're not here filming every day.
26:18
Annette: Right.
26:19
Talk to us about closing.
26:22
This would be a great lesson for all of our listeners, whether they want
26:25
to do a slight rehab on their home.
26:28
How did you plan for two things?
26:32
Actually blocking your calendar.
26:34
How far in advance did you have to start planning that?
26:37
So the calendar blocking and then opening back up.
26:39
And then financially, how do you forecast, holy smokes, we're going
26:43
to be closed for these months?
26:44
This is the stuff I need to do.
26:45
So how did you go about closing the calendar?
26:48
Stopping it there.
26:49
Andi: Before we officially knew what was going to be happening with the
26:53
show, whether the show happened or not, we were going to do the renovation.
26:57
So we had already planned that timeframe that that was going to look like.
27:01
And we know that as a beachfront hotel in Florida, the fall
27:05
tends to be your slowest season.
27:07
Because January through beginning of April tends to be our highest season.
27:11
The months that generate the least amount of money for us tend to be October,
27:16
November, December because of the holidays and people not traveling as much
27:21
or maybe just not coming to the beach.
27:22
I don't know.
27:23
So it just financially made sense for those to be the months that we closed.
27:27
We were planning on opening back up in, I think it was mid-January, and it didn't
27:32
happen, so we had to relocate some guests.
27:36
Again, that's the not so glamorous side, is having to call people
27:39
and say, we're not ready for you.
27:40
Fortunately, we had some other vacation rentals that we could shift people into.
27:44
So some of those people took us up on that and some of them
27:47
just canceled all together.
27:48
So that's not fun.
27:50
But we knew what kind of revenue we were going to be losing, and we had a rough
27:55
estimate of how much we wanted to put into it, so we were just prepared for that.
28:00
We sold our office, and we took a lot of the money from our office
28:04
and put that into the renovation.
28:06
Annette: Nice.
28:07
Thanks for being so honest about the refunds and that you did have to
28:10
sell something else in order to fund.
28:12
Andi: Yeah.
28:12
Sarah: You figure it out.
28:13
Annette: Reinvesting in that.
28:14
Yeah, you just figure it out.
28:15
Andi: And understandably so, people were mad.
28:18
There were people who were upset because the doors weren't open
28:21
and we were not ready for them.
28:22
We told people ahead of time what was going to be happening, but
28:25
still, we had people coming from out of town who had plane tickets and
28:29
everything else, and we're the only beachfront hotel in Indian Shores.
28:35
Again, it's a very small town.
28:36
It's a very small strip of beach.
28:38
And so not only were we the smallest, but we were the cheapest of all the short-term
28:43
beachfront vacation rentals also.
28:45
Annette: Ooh.
28:45
So they couldn't even change their reservation to
28:48
anything that would compare.
28:50
Ooh, you got them, Andi, you got them on that one.
28:53
Andi: Right.
28:54
So I just had to drop the price on some of my other short-term
28:58
rentals to get them in there just to accommodate, just to keep people happy.
29:02
That's what I felt was the right thing to do.
29:06
I will say, just since we're being completely candid and vulnerable, because
29:11
we were so inexpensive and I could only raise my prices so much based on the
29:16
aesthetic of what we looked like, it was very-- if you watch the show or if you
29:21
look at any of our old pictures, we were a very dated, 1980s-looking mishmash
29:29
of Facebook marketplace furniture--
29:31
Sarah: You had some Golden Girls going on.
29:33
Andi: That I found for the rooms.
29:35
And so I charged accordingly.
29:37
So our rooms were reflective of what the guests were getting, but I knew
29:43
in order to make the money that we needed to make, where I needed to be,
29:46
and how much I needed to make, but I couldn't charge those prices looking
29:50
like what it was that we looked like.
29:52
So it was a vicious cycle.
29:53
I could only do so much with what I had without really putting a
29:57
good chunk of change into it.
29:59
And so our past guests, and I'm totally thankful for them, so I don't
30:02
want to make it seem like I'm not thankful, but our past guests we're
30:07
not happy about the changes at all.
30:10
Annette: Is it because that you've priced them out now of their beachfront?
30:14
Andi: A 100%.
30:15
Annette: Have we tried any giving them offers during the off season, or you
30:21
feel like you've just-- because you probably had some really loyal people
30:24
that were coming every year, correct?
30:27
Andi: Right.
30:27
So when they came this season, which was during high season, at that point, I had
30:32
already raised all of my prices, we gave them old prices for their first visit.
30:37
Annette: Oh, wow.
30:37
That's nice.
30:38
Andi: So they had the dirt cheap prices from what we were with the caveat
30:44
that moving forward it's new prices.
30:45
Annette: I think that's hospitality.
30:48
That's the way to do it.
30:49
Andi: But I will tell you guys, none of them are coming back.
30:51
Annette: That's what I was getting ready to say.
30:53
That's the way to do it, but then I'm like, is it though?
30:56
Because they're never going to come back again.
30:59
And you've upleveled the spaces.
31:02
Um, that's a rough--
31:04
Andi: And they got to see and experience the spaces at old pricing.
31:10
Sarah: Right.
31:11
So the value--
31:11
Andi: So they are-- and that's okay.
31:14
Bless and release.
31:16
Bless and release.
31:17
I appreciate them.
31:18
I'm thankful for them loving our property, but they didn't care that
31:23
it looks like what it looks like now because the location is insanely amazing.
31:30
And so if the rooms were tired and sleepy, it didn't matter because they
31:33
were getting a beachfront room during peak season for less than $200 a night.
31:38
So it didn't matter.
31:38
It was clean.
31:39
It was always very clean.
31:41
It just was very, very dated.
31:43
So now that it has this cuteness about it and all these amenities, and we
31:47
put hundreds of thousands of dollars into it, they don't care about that.
31:51
They're not on board with that.
31:53
There was a guest who's here today, actually right before we started
31:56
this podcast, and they came into the office and we were chit-chatting, and
32:00
they had told me that they're a past guests, and they're like, we love it.
32:04
We will be back next year.
32:05
And I was like, thank you so much.
32:06
We appreciate it.
32:07
And I said, I really appreciate that you're on this journey
32:10
with us and you're willing to still come with the new pricing.
32:13
And they're like, look at this place.
32:15
How could we not be?
32:16
And that made me feel so happy, but I think, especially as women, you
32:20
try not to be sensitive about things.
32:22
But if I have a 100 people who tell me something great, and then
32:24
one person who's like, ah, I guess you think you're a big deal now.
32:29
And then I'm like, oh, but you can't take four weeks of my beachfront
32:35
place in February for $185.
32:38
I'm sorry.
32:39
Sarah: No.
32:40
It's a sensitive topic, especially in all sorts of value-add real estate deals.
32:45
And I don't know if there is a perfect win-win scenario, Andi, so you've got to
32:51
do what's right for you and your family.
32:53
I know how much heart and hospitality you put into your product.
32:57
I have a question for you as it relates to-- you mentioned you understand that
33:02
this is essentially 15 minutes of fame with HGTV, and you want to leverage it.
33:08
And I know you're just on the other side of the show airing, so it might be
33:11
a little premature question, but what things are you doing to leverage this
33:17
opportunity that might get you some more bang for your buck with-- what's worked?
33:21
Is it local connections?
33:23
Is it just a plaque on the front wall that says it's-- what, for
33:28
you, do you think is going to work?
33:31
Andi: That's a great question.
33:32
And I'm still trying to figure that out because before the show aired,
33:36
we were not allowed to talk about it.
33:37
So I couldn't do any marketing prior to the show airing because of course
33:42
they wanted it to be a surprise and for the reveal and everything to be on the
33:45
show, which I completely understand.
33:47
So now that we're allowed to shout it from the rooftops, now I'm really trying
33:53
to build relationships strategically with partners who see similar target audiences
33:59
to those who I'm trying to market to.
34:01
I'm trying to do hosted stays with influencers, and content creators,
34:07
bloggers, people who can reach an audience of people who I think, again,
34:12
would be our target demographic.
34:14
So I'm really specific too in the people who I've spoken to about what
34:19
it is that I want to give them and what it is that I want in return.
34:22
And this has been something every single day that I'm working on.
34:25
I don't just want you to come and post a reel.
34:28
There's got to be more than that because I want to collect people's email addresses.
34:33
So maybe there's a contest that we do between us that you're posting, that I'm
34:37
posting that's going to encourage people to get through into my system, into a
34:41
drip campaign so I can grab their email and I can do email marketing to them.
34:44
Once I have your email address, that's so much more valuable to me
34:47
than if you liked my Facebook page or if you liked my Instagram page.
34:51
Annette: Andi, I'm going to have to ask.
34:52
You learnt about that inside of HBMM, right?
34:54
We talk about that all the time.
34:56
Andi: Of course.
34:56
Annette: Especially influencer marketing and what the results
35:00
really should be there.
35:01
Andi: Of course.
35:02
And like I said, you have to be strategic about it because I think
35:06
a lot of influencers are used to people just saying, oh, just
35:10
come and stay and post something.
35:11
I'm very specific about what it is that I want.
35:14
Annette: Mm-hmm.
35:16
Andi: And if it meets up with what it is that they're willing to do, great.
35:18
If not, that's cool.
35:20
Maybe we're not the right fit for each other.
35:21
That's fine as well.
35:23
But it really needs to be something where-- everyone who I've talked to
35:26
so far, I've told them I want it very much to be a partnership, not just
35:31
a one-time hit it and quit it thing.
35:32
I want it to be where you create some content when you're here, and
35:36
then maybe in another month, you post about it again, and then in another
35:39
month, you post about it again.
35:41
And then I give you a coupon code, maybe, so that your followers can book with us
35:45
between this time and this time using this coupon code, or something, so that
35:49
they're going to stay in my funnel.
35:52
Annette: Right.
35:52
Andi: And, um, I don't want it to just be they just come and stay for
35:58
a couple of days, they tell their followers about it, and that's it.
36:00
Because we all know from a marketing perspective, somebody needs to hear about
36:03
you, see about you, be told about you, what, seven to 10 times before they--
36:09
Sarah: Especially in today's marketplace, it is fleeting.
36:12
And so what you're wanting is longevity from these partnerships.
36:15
Reels are fleeting, likes and comments, whatever, that's fleeting.
36:19
So you want something that's going to live on.
36:22
You mentioned that you run this hotel like vacation rentals, so I know that your
36:25
tech stack is geared towards the vacation rental, short-term rental industry.
36:31
Are there any other differences, though, from it being a 12-unit hotel versus
36:36
your other short-term rentals that you can share with the audience if they're
36:40
wanting to do the same thing, like buy a larger property with more units
36:43
but run it like a short-term rental with a short-term rental tech stack?
36:45
Is there any other difference there?
36:47
Andi: I mean, staffing.
36:48
We don't have staffing here 2/47, but we have a front office, and we do have staff
36:52
that are onsite to change out towels, or help with room cleanup, or whatever.
36:58
So I do have staff here.
36:59
Although I have-- in doing this, I've reached out to other small hotel owners
37:04
just so I can get some support staff so I'm not just out here on my own
37:07
trying to figure out what I'm doing.
37:08
Sarah: Yeah.
37:08
Andi: Um, and some of the ones who I've talked to are total digital platforms.
37:12
They don't have staff at all.
37:14
Everything is completely digital.
37:16
And it's, again, more like a short-term rental but just with 12 doors.
37:21
Depending on where you live, I'm sure that the regulations
37:25
are a little bit different.
37:26
So that's something that I would encourage each person to look into in
37:29
their town or whatever community it is that they're thinking about purchasing,
37:33
and taxes, and all of that because this does fall under a different title.
37:39
So some of the regulations here are different than
37:41
with our short-term rentals.
37:42
And in one of the towns that some of my short-term rentals are in, and I
37:46
know a lot of people in the short-term rental industry are facing this,
37:50
there's people who don't want to allow short-term rentals even though it brings
37:54
in tons of money into their community.
37:57
And some of these smaller towns, especially smaller beach towns
38:00
are alive because of tourism.
38:02
Annette: Mm-hmm.
38:03
Andi: Um, that's probably a topic for a whole other--
38:07
Sarah: That is touchy subject.
38:09
Annette: It is.Yeah.
38:10
Andi: But it's something that people have to keep--
38:12
Sarah: We have to talk about it.
38:13
Andi: Yeah.
38:13
It's something people have to keep in mind.
38:15
And like I said, it is super exciting.
38:17
It's very fun.
38:19
And several people have reached out from the group too, who've been like,
38:22
okay, girl, this is my new goal.
38:25
I'm like, okay.
38:26
It's not all peaches and cream.
38:28
Annette: Right.
38:29
Andi: And there's been many nights that I've been up until 3:00 and 4 o'clock in
38:32
the morning trying to figure things out.
38:34
The other night there was-- again, we don't have staff here 24/7
38:37
so there was a plumbing issue at 1 o'clock in the morning.
38:40
So we're sending out an emergency plumber, and then as soon as that
38:43
one room started clogging, down the line, the next room started clogging.
38:47
So literally--
38:49
Annette: Dang it, those pipes being all interconnected.
38:52
Sarah: Plumbing is--
38:52
Annette: Dang it, plumbing.
38:53
Why've you got to connect?
38:54
Why've you got--
38:55
Andi: Yeah.
38:56
Annette: A couple more questions.
38:57
After the show aired, your, let's say website traffic, the interest on your
39:04
social media, how much of it was-- if you had to give a percentage, how much do you
39:11
think there were people truly interested in booking a stay versus, I want to check
39:17
them out because I saw them on television?
39:19
Andi: Oh, I can tell you the exact number.
39:21
Sarah: Oh, good.
39:21
Annette: Give it.
39:22
Let's do it.
39:22
Andi: From the time of Episode 1 until the time of Episode 2, because we were
39:26
the season opener for the show, the season opener was 100 Day Dream Home,
39:31
beachfront hotel, part 1 and part 2, so it was Friday and then the following Friday.
39:34
So between those two Fridays, so within a week, we had 60,000 website hits.
39:41
So I was like, if we can book 1% or a half percent of that-- so I think a lot
39:47
of them were lookers and not bookers.
39:48
But I will say more or less, especially on the weekends, we've
39:52
been between 90 and a 100% occupancy.
39:55
The weekdays, obviously, we've got a little bit more flexibility.
39:59
I'll be interested to see what completely happens this summer because
40:04
we're a really good place to go for people who live in the Tampa Bay area.
40:09
Like I said, I live in Tampa, about 45 minutes from the hotel.
40:12
And so everybody who doesn't live in Florida thinks that everybody
40:15
who lives in Florida is on the beach all the time, which is not true.
40:19
But a lot of people in the area of Tampa, where I live in, want to come out to
40:23
the beach without necessarily booking a plane ticket and having to board
40:28
their dog because we're pet-friendly.
40:31
So it's a great staycation for people who are within an hour to an hour and
40:34
a half drive of us who want to come out to the beach and have a little
40:38
staycation and not have to board their dog and all those other things without
40:42
having to, again, jump on a plane.
40:45
So for a lot of our local people, it's a great place for them to
40:49
come because it's not that deep.
40:52
It's relatively easy for them to get here and for them to book a stay without having
40:58
to do all the drama of a big vacation.
41:01
Annette: So you've noticed an influx then of more local people coming to
41:07
book now that the show has aired?
41:09
Andi: Yeah.
41:10
Annette: Awesome.
41:10
And is Sunburst Inn-- I want to help our listeners understand this too.
41:14
You are listing every room individually on Airbnb, on Vrbo, on Booking.com.
41:19
Is that how you're operating too?
41:20
They can come to your website and book a room or go to those OTAs.
41:25
Andi: Yeah.
41:25
I mean, it makes the most sense for them to book direct, from our website.
41:28
Annette: Absolutely.
41:29
But you're still listing all the individual rooms.
41:31
Andi: Yes.
41:32
And I was so scared to-- we had a direct booking website before, and
41:37
only the penthouse was on Airbnb.
41:40
Everything else was strictly direct.
41:42
And I was like--
41:42
Annette: Oh, cool.
41:42
That's interesting though.
41:43
But that's interesting.
41:44
Andi: Why do we only have-- but the way that we had it set up
41:47
was it was easy for us to manage.
41:50
Now, when you've got 12 rooms, well, essentially 13 because of the parent-child
41:55
thing, on four platforms, I need it to run really smoothly on its own.
41:59
Annette: Yeah.
42:00
And last question for me is let's talk about the revenue increase.
42:05
With the work that you've done on the Sunburst, how much more
42:09
are you charging per night?
42:11
What is the financial impact of finally just digging in and saying,
42:15
we're going to make these changes?
42:17
Andi: So my goal is to gross a million dollars a year.
42:22
Yeah.
42:24
Um, so that's my goal.
42:25
That's my goal.
42:26
Obviously, we've got insurance, and salary, and just general operating
42:30
expenses, but my goal for my gross is to be a million dollars a year, if not more.
42:36
And so besides just room revenue, I was also trying to think, and again, this
42:41
is something that I've posted about in the group, like, okay, if I was a
42:43
100% occupancy every single room, every night for a whole year, and I looked on
42:48
PriceLabs, if this is what it is, this is the max that I could potentially gross--
42:52
Annette: Mm-hmm.
42:54
Andi: How do I get beyond that?
42:55
What else do I do?
42:56
So pet fees are in there.
42:58
So that's an additional stream of revenue.
43:01
We have merchandise now.
43:02
Right before we started this, somebody drove off the street, I want a
43:05
t-shirt, because they saw it on TV.
43:07
Now we have check in early, check out late.
43:10
Sarah: Mm-hmm.
43:11
Andi: So those are things that we've added on on both ends, and
43:14
my staff knows when it's available.
43:16
I don't want them to kill themselves trying to turn over
43:18
a room so that somebody could check in early or check out late.
43:22
But if and when that's available, that's an additional stream of revenue, which
43:26
you could do at a short-term rental also.
43:28
Um, so those are additional things.
43:31
So yeah, my goal is a million dollars.
43:33
So February, we opened.
43:35
The show was last month or two weeks ago, three weeks ago, maybe.
43:39
Last month was our highest grossing month ever.
43:42
Annette: Nice.
43:43
Okay.
43:43
Andi: Yeah.
43:44
Annette: Can youshare what it was?
43:46
Andi: Yeah.
43:46
So it was 110.
43:48
Sarah: Nice, Andi.
43:49
Annette: Okay.
43:50
I'll take something via DoorDash.
43:52
Sarah and I needlunch if you want to DoorDash or something.
43:57
Andi: And this isn't-- we're not even in high season.
43:59
So if I can continue that trend, then I should be able to meet my goals.
44:03
But I'll be interested to see what happens during "low season" because
44:09
we've never had a low season having just come off of a national TV show and
44:13
having just done this massive renovation.
44:15
So I don't know what it's going to look like.
44:17
Maybe it tanks again.
44:18
I don't know.
44:18
I'm hoping it doesn't.
44:19
I'm hoping between all the advertising and, like I said, the partnerships and
44:25
people talking about it and sharing that doesn't happen, but I'm not sure.
44:29
Annette: Well, the one thing, and we'll take this behind the scenes inside
44:32
the membership, but I mean, the thing that's just blatantly screaming at me
44:38
right now is that the fortune is in the follow-up here, and these guests that
44:42
are staying, the people that are coming to your website, getting these emails,
44:45
and attracting those guests during that off season and figuring out what the
44:50
numbers need to be to have them come stay.
44:53
But I just feel like you're really building some solid digital real estate,
44:58
that equity there, and those slower months are not going to be slower months anymore.
45:03
I mean, they might--
45:04
Andi: I'm hoping that.
45:05
Annette: Yeah.
45:05
Obviously, the pricing might change, but let's hope the occupancy is there
45:10
and we know how to get you there.
45:12
We can do that together and make sure that people are pouring in to it.
45:16
Sarah: Well, let's do a little-- you want to make sure that your RevPAR, your
45:19
revenue per available room is strong.
45:22
So that's where that ADR and occupancy--
45:24
Andi: This is something, I think, that I had heard in the group as well.
45:26
My goal is x per stay.
45:31
And maybe I've got a bit more availability during the week.
45:35
Maybe during the summer or whatever months were slower I do a buy two
45:38
get one free, or get one free.
45:40
So the main amount of what, at least, I wanted to get, I'm getting that amount.
45:45
But now, if you divide that up over three nights, it costs 33% less for the guests
45:51
per night, but I'm still getting at least x number of gross dollars based on me
45:56
wanting at least a minimum two-night stay.
45:59
Sarah: Yeah.
45:59
Have fun with how you get to where you want to go.
46:02
That's why we're all business owners.
46:03
Because there is no ceiling to our creativity as long as we understand
46:08
our numbers and of course, the market, how do we get there?
46:11
And I love that you're squeezing out.
46:14
It's not just about that room rate.
46:16
It's about those fees.
46:17
And listeners, if any of you think that charging for late checkout and late
46:20
check-in is not hospitable of us, I really challenge you to think about that, what
46:24
that allows you to do for your business that in turn has a better experience
46:29
for your guests but also your team because there is a lot of back and forth.
46:33
And I'll tell you what, Annette and I have traveled a lot this past
46:36
quarter, and every hotel's doing it.
46:39
So there's really-- it's something that the traveler, they may not always like
46:43
it, but they've not not seen it elsewhere.
46:45
So just kudos to you, Andi.
46:48
Andi: I'll have people, when it's available, who will do it on both ends.
46:51
And I'm charging 35 for early check-in, 35 for late checkout.
46:54
So that's an extra 70 bucks.
46:56
Annette: Mm-hmm.
46:57
Sarah: Yeah.
46:57
That's incredible.
46:58
Annette: Yeah.
46:58
Andi: If I have 10 people a month who do that, $700 extra.
47:02
Annette: Yeah.
47:03
And that's more DoorDash you can send Sarah and I.
47:08
Before we wrap up, Andi, I haven't even told you this yet.
47:10
I was eating dinner at a hotel bar actually in Arizona recently,
47:13
and I sat next to a lovely couple.
47:16
They were celebrating their anniversary, and we were chatting,
47:18
and I asked what they did.
47:19
They asked me what I did.
47:20
I told them.
47:21
They go, oh my gosh, our dream is to own a hotel.
47:24
We have DVRed the 100 Day Dream Home on HGTV.
47:28
We can't wait to watch it.
47:29
I go, oh, really?
47:30
I'm like, I know her.
47:32
She's my friend.
47:33
I was like, I--
47:35
Sarah: Your name dropped.
47:35
Annette: I was like, oh, I know her.
47:38
Got her right here.
47:39
Pulled out my phone.
47:39
I was like, Andi?
47:40
Andi: Got her on speed dial.
47:41
Annette: We're like this.
47:42
We're close.
47:43
We talk all the time.
47:44
So I want to thank you for making me look cool, uh, in front of some folks, but
47:50
their dream is to do what you're doing.
47:52
So Sarah and I just applaud you for going after it.
47:55
You're doing it.
47:56
I mean, you're living your dream, but I do want to let you know you're going
47:59
to be super inspiring for so many listeners because this is people's dream.
48:03
You're doing it.
48:04
And I love that, what you mentioned earlier, with your kids and with
48:08
your family, that's why they wanted to buy a hotel because they were
48:11
from Florida, and they live in Arizona now, and they were like, we
48:14
want it to be for family vacations.
48:16
We'll rent it out ourselves, but then, obviously, have it
48:18
a revenue-generating asset.
48:20
You are literally living your dream and other people's.
48:24
So I'm just so pumped for you, and we are excited to follow along.
48:29
Andi: I'm excited to see-- and there's still plenty that I need to learn, and
48:32
there's still plenty that I mess up on a lot, so I also don't want people
48:36
to think that it's just like, poof.
48:38
It's just magic, and it just happens.
48:40
Because there's a lot that I still am daily struggling with and trying
48:45
to figure out, and things that don't go as planned, but it's just life.
48:49
Annette: Yeah.
48:50
Sarah: Andi, where can our listeners reach out to you or support you?
48:53
Annette: Book their stay.
48:53
Where can they book their stay?
48:56
Andi: So it's sunburstinn.com.
48:58
It's sunburstinn, I-N-N, .com.
49:01
Sarah: Amazing.
49:01
Well, thank you so much for your time, Andi.
49:03
With that I am Sarah Karakaian.
49:05
Annette: I am Annette Grant, and together we are--
49:07
Both Annette & Sarah: Thanks for Visiting.
49:08
Sarah: We'll talk to you next time.