Latest / The One Small Change Podcast / Unlocking Entrepreneurial Growth Through Connection and Community with Joanne Weiland
Transcript
- 0:00Welcome to the One Small Change. And as always, I am thrilled
- 0:04that you're here with me to embark on this journey of exploration and
- 0:08transformation. And I'm your host, Yvonne McCoy, and I bring almost thirty
- 0:12years of entrepreneurial experience. And I have a passion
- 0:15for discovering growth through the power of seemingly small change.
- 0:19So excuse me. So I wanna thank you
- 0:23for joining me on this entrepreneurial journey. And this week, we
- 0:27have the amazing Joanne Wildman.
- 0:31Jo do you like to be called Joanne or Joe? Well, the
- 0:34majority of people call me Jo, and but Joanne's fine too. And
- 0:38why land why because it's easier to you know, why
- 0:42land when you can fly is what I always say to help people remember how
- 0:45to say it because most it's spelled, like, the German way, which is
- 0:49and people call me Wieland, but I just try to help them remember why
- 0:53land when you can fly. But either one, Joe but, you know,
- 0:56Yvonne, I know you and I, you know, met as me being Joe, and that's
- 1:00totally fine. Because like I say, I I I
- 1:04learned that my real name was Joanne when I was 12. My
- 1:07dad had three daughters, and he wanted a son. So I guess I was
- 1:11the top became the tomboy and became Joe. But I I'm
- 1:15fine with kids. I'm actually enjoying it, so it's
- 1:18fine. I I want to because I know you and I can really chat. So
- 1:22I wanna make sure that we get started because I want you to share with
- 1:26us the smaller insignificant thing, you
- 1:29know, change your decision that sparked that, you know, remarkable
- 1:33transformation and growth that has, you know, made you much better at doing
- 1:37what you do. So if you would tell our audience what it is you do
- 1:40and why you do it, what made you do it, that would be
- 1:44great. Well, I appreciate it because when I listened to your
- 1:47podcast and you talk about that, I thought, you know, that is so
- 1:51true. But what is it? And you do think you have a lot of them,
- 1:54but then I wanted to think about something that was really more
- 1:58powerful. So what I thought of was, for twenty years, I was in the
- 2:01high-tech business and meaning I was in sales and Yvonne back then
- 2:05you actually physically went and visited people. You didn't do what we're doing
- 2:09now on Zoom and, you know, online. You actually made an appointment
- 2:13and you flew there and you had breakfast, lunch, or dinner with them, and you
- 2:17did training and all kinds of stuff. So I've flown over a million
- 2:20miles, because, like I said, back in the day, that's what we
- 2:24did. And so I was just when
- 2:27you do something for twenty years, it's kinda like you're
- 2:31stick. You that's what you know. That's what you think. And, anyway, so
- 2:35one of the companies I worked for, they were bought out by
- 2:38Intel. I felt like the merger claimed also. That's another thing that kept
- 2:42happening where everybody was merging, not just even who I worked for, but my
- 2:46clients. So it was so crazy that you really, you know, had
- 2:50to just be flexible. So I was at this meeting I
- 2:53didn't tell, and the guy that actually I
- 2:57knew from he was my competitor before we became
- 3:01one company. He's like, Joe, look around the room. Do you see
- 3:04anybody here that doesn't work for Intel or Zircon?
- 3:08Because that's who I was with. I said, well, I didn't really know all
- 3:12the Intel people, but I just said, no. Why? He says, because we buy
- 3:16companies for their product, not for their people. Well, that might
- 3:19seem like big deal. But what happened a couple months later,
- 3:23they had this downsizing, this rightsizing, asking you to leave.
- 3:27And I thought, what Jay said might be true, and I'm
- 3:31either gonna get kicked out or I can get paid to leave
- 3:34now. And so I'm so grateful. I listened to him,
- 3:38and I I took the package. And the reason I'm so
- 3:42grateful, and this is the small change, I was able to part of
- 3:45the package was to go at that time, it was called right management, and
- 3:49they might still be called right management, But I was blessed to actually get six
- 3:53months of training, and it reminds me a little bit about your training.
- 3:57But the point you know, your VIP did, month
- 4:00because of the fact that they helped you recognize
- 4:04your strengths and your weaknesses and what's you would be good at and and
- 4:08because they were trying to help you transfer into another type of
- 4:11position. And what was interesting for me and all those tests I
- 4:15took at that time, it kept coming up that I'm a connector. And
- 4:19I thought, well, big deal. Everybody's a connector. You know,
- 4:22because if you ever realize it, a lot of times, whatever
- 4:26you're good at, you just think everybody knows how to do it. And so
- 4:30I thought, big deal. But then, you know, I started
- 4:34asking myself, who's connected me lately? Because when I was
- 4:37in sales, that's why I was so successful. I was always doing global
- 4:41alliances from people all over the world. I was introducing people to
- 4:44different people so that they could sell more packages because they want to
- 4:48created this, one created that together. It was a whole new solution.
- 4:52So, anyway, but then once I realized, okay, it was a
- 4:56gift. But then it was like, what do I do with this? You know?
- 5:00Because I have to stop you right there because the first
- 5:04thing that is such a powerful idea. And
- 5:07what I would say to people is if you are still in a in
- 5:11a job, get as much training as you possibly can
- 5:15because you your skills are portable. You can
- 5:18take your skills either to another job or you can take it into your
- 5:22business. And so you, regardless whether you're an employee or
- 5:26whether you're an entrepreneur, you are your business. And even
- 5:30in a job, you need to be able to promote yourself and know what your
- 5:33strengths are. So that is, I think Definitely.
- 5:37Definitely. Definitely. You're so right. Because, you know, there's
- 5:41it's it's so true. So that's when I created link to expert. I
- 5:45decided, okay. Well, what I was doing was so
- 5:48powerful because of the fact you would find an expert and you
- 5:52would connect them with another expert. And they, like I said, they would either create
- 5:55a new product, a new service, a new solution. And,
- 5:59but I also found that a lot of times, it
- 6:03took months to get all the information that
- 6:06every expert I mean, every client might need to
- 6:10to before they hire that expert. Most of the time by then, another
- 6:14fire drill came up, something else happened, so we lost the deal. I'm not
- 6:17gonna kid you. It was you know, because I would go to the board meeting.
- 6:21I would promote three different people that I thought would be perfect for their
- 6:24project. And the you know, everybody had a different idea
- 6:28too, Yvonne, of what made that person the right
- 6:32ideal candidate for that project. So I learned from
- 6:35that. I actually kept track of what everybody asked me, and
- 6:39it actually turned out that when we created LinkedXpert, the collaborative
- 6:43cloud community, you can now find 40 different things
- 6:47and many of the same thing about that expert. So you
- 6:50know if they're the right fit for you, and you can actually find the expert,
- 6:54check out their credentials, and hire them in minutes because that was our
- 6:58challenge to get people to know each other. Like, you always say, be
- 7:02found. So these people can be find each other and know
- 7:05right away if they're the right fit because even if they have, just like back
- 7:09then, a committee that's, you know, deciding who's the right
- 7:13fit or if it is, a board of directors, many
- 7:16times it was a board of directors, and they would all have a different idea,
- 7:20what made that person the right fit. So now they can all from anywhere in
- 7:24the world go on link to expert.com, find who
- 7:27they're looking for, see if that's what they feel like it is,
- 7:31have what we call a seven minute strategy session because you and I have
- 7:35discussed this before. Sometimes you you they're not the right fit
- 7:40for the client, but sometimes it's also not even the right fit for the expert
- 7:44because if they find that person isn't coachable, just as an example,
- 7:47and then they want to keep doing what they've always done and then they, you
- 7:51know, feel like you're a fraud. But you told them what to do, but
- 7:54they just didn't do it. So it this is the strategy session is
- 7:58designed so both parties know if they are
- 8:02the best fit for that project. So so
- 8:06there are a couple of things that that I just really wanna highlight for for
- 8:10entrepreneurs. First of all, you need to go to link to expert.com,
- 8:14and that'll be in the notes so you can find it. But the other thing
- 8:17I think that that as a connector that you
- 8:21found so natural to do Mhmm. Most
- 8:25entrepreneurs do not. And, you know, I'm always putting together acronyms
- 8:28and models. And I have Yeah. I love that about you. Model called the three
- 8:32c's. And it started with competency. You know,
- 8:36the way that we always start. You know, I have to become an expert. And
- 8:40as I was putting it together and I added a fourth step, I put
- 8:43added community. Oh my god.
- 8:47That needs to actually be first. So tell
- 8:51us about the importance of connecting in community
- 8:55and, you know, as entrepreneurs, why we need
- 8:59it and how we can use it to our benefit.
- 9:03Well, I feel like so true. And we even call linked to
- 9:06expert the collaborative cloud community, meaning it's in the
- 9:10cloud, of course. It's a community like you're talking about. But the
- 9:13big difference, what we find, is the collaboration.
- 9:17Most of the time too, I find people really genuinely wanna help
- 9:21each other. Just as as an example, you were recently on
- 9:25our show, and I'm gonna be on your show. That's true collaboration. We're
- 9:28helping each other. We're promoting each other. But we do know, like, this is
- 9:32taking more time out of our day to do things like this, and I'm
- 9:36not saying it's wrong. All I'm saying is that we are
- 9:40collaborating. With link to expert, what we also
- 9:43did was when somebody that's a member,
- 9:47consultants, coaches, team builders, trainers, facilitators, authors, but people that
- 9:51really wanna be known as an expert, upload something new, just say a blog
- 9:55or even an interview like we're doing right now. Well, when
- 9:58they do that, our system automatically sends
- 10:02out an email blast to all their contacts. There's a CRM
- 10:06right built into link to expert. But the power of that is
- 10:09three other experts are always mentioned on the email
- 10:13blast. So you always have a chance to view on their email blast
- 10:17too. And, like, with me, I have over 10,000 people in my database.
- 10:21So 10,000 go out, but you have 10,000
- 10:24chances to get on many of those because there's
- 10:28only three. And so that happens. And then twice a
- 10:32month, our newsletter goes out. And whatever you did in those
- 10:36last two weeks, the newsletter picks that up, puts
- 10:40it together automatically. Again, you don't touch it, and it sends
- 10:43it to every member's people because we
- 10:47found that many people, you know, they hire
- 10:51you, but it's not like they're gonna hire you over and over and over because
- 10:54they have different challenges every time you they turn around.
- 10:57So they need different experts. And so on the news center, they can find
- 11:01different people. And just like you could be found by somebody
- 11:04else's contact in their database, and it's and
- 11:08sometimes they even hire we had one time when one guy hired 10
- 11:12people at one time for his project.
- 11:15So it's not like we're hurting each other. We're helping
- 11:19each other without having to do anything extra because what
- 11:23you all know, marketing is really time consuming if
- 11:26we allow it to be, but we kept trying to make it so that you
- 11:30spend five minutes a week uploading something that you already did, that
- 11:33you can write about it. You you can have it on video
- 11:37like this or audio like this as well.
- 11:41And so that takes you five minutes to upload, but
- 11:44then you get out there. And then we also put it on Facebook, on
- 11:48LinkedIn, on Twitter, everything that we keep
- 11:51exposing it. Often, our affiliates expose it. We put it
- 11:55in the media. They actually send it to all their subscribers, and there's
- 11:59many times it goes to hundreds of thousands of people by you spending five
- 12:03minutes. So I I wanna stop you for a minute because
- 12:07what you said is amazing, and I think
- 12:10there are a lot of people who are not gonna grasp it. Okay? So I
- 12:14wanna I wanna come back and start on a really basic
- 12:17level. If you are an entrepreneur, it is
- 12:21really hard to build your business by yourself because there
- 12:25are only so many hours in a day. There are only so many people you
- 12:28can talk to. There's only so many things that you can do.
- 12:32Yes. The one of the biggest challenges for entrepreneurs is the
- 12:36follow-up. Do you know? I somebody somebody was
- 12:39nice enough to refer somebody to me and you forget, you don't follow-up, so you
- 12:43don't get the benefit of it. And and and it sounds
- 12:47sad, but to a certain extent, our business is the numbers. You know, you
- 12:50have to get in front of a hundred people, you know, maybe 15 of them
- 12:54will call you, whatever. And that is very time consuming. This
- 12:58so what you're talking about, one, is what I call the ripple effect.
- 13:02Okay. Do one thing and a whole bunch of other things. Somebody else a
- 13:06more a more professional way is you take a leveraged
- 13:09action. You know, you do one thing and you get multiple
- 13:12results from it. Right? So that's you're talking
- 13:16about that because of what you went through, you invented the systems, you
- 13:20know, a program that will do that for ordinary people.
- 13:24Right? And and for entrepreneurs, that's a wonderful thing. The
- 13:28other thing that I will say about connection and community
- 13:32is you can learn more about why you're special by
- 13:36talking to other people. I think our mindset is I have to be
- 13:39ready before I go into a community because I wanna be able
- 13:43to add value. But in essence, if you go into a
- 13:46community when you're first starting or at any time, you
- 13:50can see what has worked so you don't you know, my husband has this saying,
- 13:53if you're gonna walk through a minefield, follow somebody.
- 13:57Right? So I love it. So you can see what mistakes
- 14:01other people have made so you don't have you can learn wisdom is learning from
- 14:04other people's mistakes. Right? Right. So when you do connections and
- 14:08you talk to somebody, you know, the more you talk to people, the more, you
- 14:12know, they go, well, I do this. And you go, I do this and they
- 14:14go, well, you know, I don't do that. I had to know lots of people
- 14:17who need that and you go, oh, that's good. You know? So so the
- 14:21connection is so powerful,
- 14:25when you're connecting and in community because it gives you a reflection.
- 14:29Not only do you meet more people to get that ripple effect, to get your
- 14:32message out so that you're found, you have more eyes on your business, you
- 14:36get better and you have a better understanding of it as well. I mean, I
- 14:39find this so amazing and it and I find it exciting because
- 14:43I really came to the whole connection and affiliate
- 14:47and community stuff within the last couple of years. I mean, I've
- 14:50been in business for a long time, and I just never I mean, it was
- 14:54really kinda word-of-mouth that I didn't work really hard at.
- 14:58And now that we whether you wanna be or not, your business is
- 15:02global. You put boundaries on that and say, you know,
- 15:05I don't I don't stay up to midnight, so I'm not gonna be easily
- 15:09accessible to this market, which is fine. But when you put
- 15:13something on, you know, like social media, it goes all over the the
- 15:17the globe. Right? So you need to have a that that's, like,
- 15:20too much. You need to have a way to be able to connect with them.
- 15:24So if you were talking to somebody who was just
- 15:27getting started, what would be, like, three actions you tell them to
- 15:31take to to improve their connection and follow through?
- 15:36Just getting started in business, you mean? Well, you're an entrepreneur, and you
- 15:40haven't put a lot of energy into this or a lot of thought, or you
- 15:43don't know how to do it, but you wanna do it. What you said
- 15:46earlier is really, really, really important, and most people never
- 15:50do, is follow-up. Oh, it's
- 15:54It's amazing to me. But I think that's you know, you
- 15:57have to have a system to be able to follow-up. And I
- 16:01really can tell you that so many people tell me they can't believe I
- 16:04follow-up the way I do. But I, you know, I cheat. Not
- 16:08cheat, but, you know, I have it in my CRM. And I know, you
- 16:12know, after we talk to him when we're gonna decide to work together.
- 16:15So that would be number one, I would think. But and, also, when you're going
- 16:20I guess, even before the follow-up, of course, you when you're meeting people.
- 16:24When people go to a networking meeting as an example, many times
- 16:27they either get turned off or turned on immediately. But even
- 16:31if you get turned off, I recommend that you go three times because a lot
- 16:35of times it's different speakers each month or whenever the next
- 16:39meeting is, whether it's online or in person or that
- 16:42there's even another person that is introducing you
- 16:46to other people. That's different. So I think that, you know,
- 16:50do before that, though even so the third one, I keep going backwards,
- 16:54but find out what that group is. Are they the type of
- 16:58people you wanna work with? Because a lot of times when you do go to
- 17:02networking meetings, let's face it, they're there to sell you. They're
- 17:05not really there to care about what you're doing. So make sure
- 17:10that when you do pick the different groups that you want
- 17:13to network with, that they're not just
- 17:18your ideal client, what most people call it, but people that also are
- 17:22willing and wanting to work together and promote each other
- 17:26instead of just themselves. Can I just comment on
- 17:30that? I think a lot of people are like, I go to networking and I
- 17:33never get a client. And I think that, you know,
- 17:37the question I always say to people when they do something is, what's the
- 17:41purpose? And if your purpose is to get a client, you probably are
- 17:44gonna be disappointed. Okay? But if your
- 17:48purpose is to make connection and to get the
- 17:51word out there and try to support other entrepreneurs
- 17:56Mhmm. Then then you're probably gonna do much better. Because once you,
- 17:59you know, make the connection, then you can start talking about, oh, I have I
- 18:03know people who can do whatever. And so, you know, when
- 18:07I have follow-up calls with people, I don't, you know, think of it as a
- 18:10sales call. The first thing I go is, how can I support you?
- 18:14Right. Exactly. What can we do together? And so I think
- 18:18that's really important. And I think the point that you said about going three
- 18:21times, is a really good one too because people won't
- 18:25get you know, if you just pop in once,
- 18:29there's no consistency for people to get to know and trust you. It's like, okay.
- 18:33They came once. You know? If I'm gonna follow-up, I'm gonna
- 18:36follow-up on somebody that I've seen us several times who's got
- 18:40consistency and, you know, I feel like I can trust.
- 18:44So okay. So the other
- 18:48thing that I wanna ask is
- 18:53we I know that you brought a free gift, so I wanna make sure that
- 18:55I get that in before we run out of time. So if you tell us
- 18:58about that, and then we keep talking. So did we
- 19:02get all three steps? One step was, to go to networking three
- 19:05times. One step was to we we talked about follow-up, how important it
- 19:09is. And I have to say, no matter where you what point you are in
- 19:13your business, unless you find a system that you like working with,
- 19:17follow-up is gonna be hard. I mean, one of one of the
- 19:21exciting things that's happening for me is they're setting up system up with me with
- 19:25it. I can put in some notes and it'll do stuff, you know, and start
- 19:28the follow-up process without me having to put my hand on every single
- 19:32person. Well, I forgot the first thing you said. I'm sorry. Oh,
- 19:36because I was doing it backwards. But, meaning the first step
- 19:40is really finding out the kinds of groups that really are right for
- 19:43you because of the fact that, you know, it might not be, like you
- 19:47said, that they are gonna be your client. But are they even the ones that
- 19:51wanna collaborate, that wanna help each other, that are there for each other
- 19:55versus just there for themselves? Because, I mean, we've all
- 19:58gone to so many networking meetings. Everybody's trying to throw a card in your face
- 20:02and sell you what they're doing. But are they even interested in what you're doing?
- 20:06Most you know? So I would look for groups that
- 20:10are compatible with, you know, helping each other
- 20:14help each other instead of just there for Mhmm.
- 20:17Themselves. And that that's my OMB found is
- 20:21outreach with purpose and that it aligns with what you're trying to accomplish.
- 20:25So Right. I mean, if you're trying to set up a a a freezer, you
- 20:29know, a freezer in Antarctica, it's gonna be a really hard slog.
- 20:33Right? Yes. Right. So I
- 20:37apparently, I'm on the ice cube thing again. So It's okay. I
- 20:41loved it. This is from when we talked earlier today, guys.
- 20:44Sorry about it. I'll share that with you at another time. So I wanna ask
- 20:48you, the magic question. When was the last time you did something
- 20:52new for the first time? Oh, I try
- 20:56to do something new every day. Like, today, I went for a walk just as
- 21:00an example, and I walked a whole new different way than I ever
- 21:03went. I I have this thing because I feel like there's
- 21:07neurons in our head, in our brain, and, actually, if we keep going on the
- 21:11same route, it just gets deeper and deeper and you'd really don't get anywhere. Where
- 21:15I do my best to lay in bed at night and ask myself, what did
- 21:17you learn new today? Because I feel like you should always learn something new, try
- 21:21something new, do something new, meet somebody new because I really
- 21:25feel like that keeps you alive and fresh and excited about life
- 21:29too. It's true. I mean, that's why I came up with, I, you
- 21:32know, the, the thing, stay curious. So I asked myself I
- 21:36love that. When I asked myself, am I being curious or am I
- 21:40being judgmental? And I used to be the kind of person who was very judgmental.
- 21:43I still work to not be that way. But something would happen, you
- 21:47know, because and I think that's why I resonate with you don't need
- 21:51to be fixed because my family always goes, you're always trying to fix people.
- 21:56So if you're curious, you you don't see that there's a problem. You're
- 22:00just trying to get information and, you know, get clarification.
- 22:03It does make things a lot more exciting. So let me just take a step
- 22:07back for a minute and and kinda do my commercial before we end and run
- 22:11out of time. What we will do is, so I'm asking
- 22:14everybody to make sure that they subscribe and share and engage, you know,
- 22:18with this podcast on social media, because it's
- 22:21designed to supercharge your business through connection. Our way my
- 22:25way of giving back and trying to build a vibrant community and
- 22:29helping you to fuel your growth for growth and impact.
- 22:33And I wanna make sure that you join me for the one small change
- 22:36and discover that even the smallest shift
- 22:40can yield monumental transformation. And if you haven't listened
- 22:44to my first episode, you might wanna do that to see why
- 22:48I'm doing it. And I'm also doing something a little bit new. I'm gonna I'm
- 22:51gonna be doing a quarterly clarity
- 22:55check-in, that I'm gonna be be posting. So
- 22:58that's something new that I'm working on, and I hope that you'll find that useful.
- 23:02So before we finish, tell me,
- 23:06if you had to sum up a lot of stuff and just give us some
- 23:09words of wisdom, what would it be? What you just said
- 23:12about people think you're judgmental, I can just tell you a ditto with
- 23:16me. I mean, my mom just the other day told me again that, you know,
- 23:20I'm so nosy is what she says. And I told her I'm gonna
- 23:24be on your show, and you always say be curious. I honestly
- 23:27think people like us are not judgmental, that we could just
- 23:31see so much more than they can. And when so we're not really
- 23:35judging them. We're trying to give them ideas, but I have to also be
- 23:38careful how I word it because it does come across, and
- 23:42I'm judgmental sometime. But I'm really, truly I just can see so
- 23:46much more than they can see. It's just one of my gifts,
- 23:49and I'm grateful for it. So I feel like you're probably like me. We
- 23:53actually even grew up in the same area of Pennsylvania.
- 23:57And so I don't know if it's because of that. I don't think so because
- 24:00most of the people aren't crazy like us. But I can also tell you that
- 24:04they also do sometimes get stuck.
- 24:08And when I hear what somebody's doing and I wanna help them,
- 24:13it might come across as judgmental, but it really is because I'm curious. Like,
- 24:17have you tried this? This could really work for you. Okay. You know? Does
- 24:20that make sense? Yeah. Well, you know, and and just, you know, one of
- 24:24the things that I wanted to cut I call I call them speed bumps
- 24:28that keep me from jumping into things wholeheartedly. You know? Right.
- 24:32Because I'll say, you know, something just popped into my
- 24:36brain. Do you mind if I explore this with you? Do you know?
- 24:40Oh, good way to say it. Yes. Because I I know
- 24:44I can be judgmental. One of the hardest, limiting beliefs I've ever
- 24:47had, and I have to work really hard at this, is when somebody says to
- 24:51me, you're really smart. My first reaction is, how dumb are you
- 24:54then? Because, you know,
- 24:58you're not meant to to to you know, instead of saying thank you
- 25:03Yes. We were not taught that. Anyway, that's that's going off on a tangent.
- 25:06Alright. So, Joe, people need
- 25:10to to check out link to experts.com.
- 25:14They need to see your free gift. They need to follow you, and
- 25:18all those links are gonna be in there. This has been so wonderful. If you
- 25:21are trying to grow your business and you do not have the outreach
- 25:25that you want, Joe can help you solve
- 25:29that in such a simple and affordable way.
- 25:33So believe it or not, our time is up. And so
- 25:37just remember that change is simple, but it isn't always easy. And
- 25:42we you have to get to your comfort zone, so it requires courage and
- 25:45resilience. And, you know, to be
- 25:49curious, you have to, you know, take a chance. So join me for the next
- 25:53the one small change again as we embark on this journey of
- 25:56innovative possibilities. And until the next time, stay
- 26:00curious.