Latest / Bloomberg Intelligence / Permanente Sees Health Care Shifting From Hospital To Home
Transcript
- 0:05Speaker 1: Welcome to the Bloomberg p m L Podcast. I'm Pim Fox.
- 0:08Speaker 1: Along with my co host Lisa Abramowitz. Each day we
- 0:11Speaker 1: bring you the most important, noteworthy, and useful interviews for
- 0:15Speaker 1: you and your money, whether you're at the grocery store
- 0:17Speaker 1: or the trading floor. Find the Bloomberg p m L
- 0:20Speaker 1: Podcast on Apple Podcasts, SoundCloud, and Bloomberg dot com. We
- 0:27Speaker 1: are broadcasting from Bloomberg's Government Next eighteen conference in Washington,
- 0:33Speaker 1: d C. I'm Pim Fox. My co host and colleague
- 0:35Speaker 1: Lisa Abramowitz is off today. The healthcare industry and technology
- 0:41Speaker 1: where they meet is one of the expertise of Dr
- 0:44Speaker 1: Pat Connelly. She joins me now as executive vice president
- 0:47Speaker 1: of Information Technology and the chief Information Officer of the
- 0:51Speaker 1: Permanente Federation. She's also associate executive director of the Permanente
- 0:57Speaker 1: Medical Group. They are based in Oakland, but I'm happy
- 1:00Speaker 1: to say she joins me here at our Bloomberg Government
- 1:02Speaker 1: Next eighteen conference. Thank you very much for being here.
- 1:05Speaker 1: Dr Connolly tell people who may not be familiar with
- 1:09Speaker 1: the Permanent A Foundation what it is and what it does. Well, Piam,
- 1:14Speaker 1: thank you for having me um the PERMANENTI Federation is
- 1:17Speaker 1: actually the organization that links the eight PERMANENTI medical groups
- 1:22Speaker 1: in Kaiser Permanente UM and we bring together the expertise
- 1:27Speaker 1: of our physician leadership partnered with our Kaiser Foundation health
- 1:33Speaker 1: plan leaders UM and it's it's an integrated model in
- 1:37Speaker 1: which our expertise with respective care delivery UM is really
- 1:43Speaker 1: a guiding force in how we design our systems to
- 1:47Speaker 1: deliver care to the twelve million members that we serve. Now,
- 1:51Speaker 1: as part of that, you're using technology. You're going to
- 1:54Speaker 1: be using more of it in the future as our
- 1:56Speaker 1: all healthcare providers offer us a current exam ample about
- 2:00Speaker 1: how you are using algorithms to in a sense for
- 2:04Speaker 1: tell the potential for patients to have some kind of
- 2:08Speaker 1: deterioration in their condition, but to do it remotely UM. Well,
- 2:14Speaker 1: as you know, we we have a tradition of innovation
- 2:17Speaker 1: UH and UH Permanente Medicine looks carefully at evidence based
- 2:22Speaker 1: UH information to help us determine where we can offer
- 2:27Speaker 1: improvements in quality UM and with the implementation of the
- 2:32Speaker 1: e m R, we suddenly have this huge volume of
- 2:35Speaker 1: data that we can look at very differently UH and
- 2:39Speaker 1: and that's where you bring together the technology of high
- 2:44Speaker 1: UM robust analytics with large volumes of data. So we've
- 2:48Speaker 1: developed some systems, one of which we call Advanced Alert
- 2:52Speaker 1: Monitoring UM, and this has been published by Gabriel Escobar,
- 2:56Speaker 1: who is a UH Permanente Medical Group physician. And what
- 3:01Speaker 1: this does is leverage information in the e m R
- 3:04Speaker 1: with an algorithm to identify patients who are at risk
- 3:09Speaker 1: when they're hospitalized UM, at risk for a deterioration, and
- 3:14Speaker 1: we fire an alert to the care team UM so
- 3:18Speaker 1: that they can assess the patient and intervene early UM
- 3:23Speaker 1: to avoid that deterioration. UH. And we've been doing this
- 3:26Speaker 1: now for UM almost two years and have accumulated enough
- 3:32Speaker 1: evidence to demonstrate that this makes a difference, that this
- 3:35Speaker 1: is improving the care of our patients. And and with
- 3:39Speaker 1: that information then we UM integrate this algorithm and this
- 3:43Speaker 1: UM functionality into our system very broadly. Now, you're also
- 3:48Speaker 1: looking at the Internet of Things IoT as a way
- 3:53Speaker 1: to connect more directly with patients. For example, you can
- 3:58Speaker 1: have in home monitoring devices for people that are dealing
- 4:02Speaker 1: with diabetes. For example, tell us some of the things
- 4:04Speaker 1: that you see that are maybe if unless you're involved
- 4:08Speaker 1: in it, you think this is like science fiction, but
- 4:10Speaker 1: it's true to life. Well, you're right, at the pace
- 4:13Speaker 1: of technology change is outstripping in many ways our ability
- 4:17Speaker 1: to think about how um how much change this can
- 4:20Speaker 1: UM create for us. If you take the hospital for example,
- 4:24Speaker 1: the connection of devices medical devices to the e m
- 4:28Speaker 1: r UM allows us to get rid of manual entry,
- 4:33Speaker 1: which is one of those big patient safety issues where
- 4:36Speaker 1: you know mistakes can be made. UM. Now that information
- 4:40Speaker 1: is directly imported, but it's also immediately available, so you
- 4:45Speaker 1: can see how this can speed and improve the care
- 4:48Speaker 1: that we're delivering. Now you refer to an outpatient setting,
- 4:51Speaker 1: which is actually where we think the Internet of Things
- 4:55Speaker 1: really is taking us. So for the last fifty years
- 4:58Speaker 1: we've been telling people to come to us. We've created centers.
- 5:02Speaker 1: Our offices are hospitals where we concentrate equipment and expertise
- 5:07Speaker 1: to deliver care. The Internet of Things allows us to
- 5:11Speaker 1: bring care to the patient a whole different paradigm where
- 5:15Speaker 1: not only do UM are they in the security and
- 5:19Speaker 1: safety of their home a much more comfortable environment, UM,
- 5:23Speaker 1: but we're not interrupting work or school, And the real
- 5:28Speaker 1: difference is they're not passive in this process. That information
- 5:32Speaker 1: is available to the patient and to their caregivers. They
- 5:35Speaker 1: become part of the care team. And that's really the
- 5:38Speaker 1: game changer there, UM, because if we look particularly at
- 5:42Speaker 1: health and how much of disease burden is related to
- 5:46Speaker 1: choices that we all make in our lives, and we
- 5:49Speaker 1: begin to share with our patients how those choices are
- 5:53Speaker 1: impacting their care and show them how their care is progressing,
- 5:56Speaker 1: their role in improving their health is going to change.
- 6:00Speaker 1: Can you see a time when a device such as
- 6:03Speaker 1: an Apple Watch, just as an example, takes various types
- 6:08Speaker 1: of biometric information and then is able to transmit that
- 6:14Speaker 1: directly to a file of some kind that would allow
- 6:18Speaker 1: a physician or healthcare provider to gather a more holistic
- 6:24Speaker 1: picture of the patient, not just a snapshot. Right, well,
- 6:28Speaker 1: I think that's the direction that we're going right now.
- 6:31Speaker 1: Devices um, you know, such as glucometers, provide that information
- 6:36Speaker 1: and UM and it can be brought forward in a
- 6:39Speaker 1: way that you see all this data which would be
- 6:41Speaker 1: overwhelming to a care provider. Again, the power of analytics,
- 6:46Speaker 1: one can configure that data so that what the clinician
- 6:50Speaker 1: sees is an alert that something has met a threshold
- 6:54Speaker 1: UM or a trend on what you're talking about is
- 6:58Speaker 1: going from beyond a single measurement to a more holistic picture.
- 7:02Speaker 1: And you know, from a technical standpoint, absolutely that's a
- 7:06Speaker 1: possibility where we need to take a step back. Is
- 7:09Speaker 1: we need to then ask our patients how they feel
- 7:11Speaker 1: about that? UM? How you know this whole issue about
- 7:15Speaker 1: privacy my data, UM, this is me. How much do
- 7:19Speaker 1: I want you to have? UM? And how secure can
- 7:23Speaker 1: we keep it? So? UM, I think is this evolves,
- 7:27Speaker 1: there's going to be a lot of conversation that's going
- 7:29Speaker 1: to need to involve patients as well as clinicians, UM,
- 7:32Speaker 1: about how far we take this and how we use
- 7:35Speaker 1: this information A seconds, what is the feeling among docters?
- 7:40Speaker 1: Are they embracing this UM broadly? Doctors think that this
- 7:45Speaker 1: is a new future and very much so. The fear
- 7:48Speaker 1: which you've probably heard is that idea of this huge
- 7:51Speaker 1: amount of data in which very important information could be lost,
- 7:55Speaker 1: So the technology to configure it is critical to physicians.
- 8:00Speaker 1: Thank you very much for being with us. Much appreciated.
- 8:02Speaker 1: Dr Pat Connelly, Executive vice president Information Technology, Chief Information
- 8:07Speaker 1: Officer of the Permanente Federation and also Associate executive director
- 8:12Speaker 1: of the Permanente Medical Group coming up with Peter Barnes.
- 8:15Speaker 1: We've got Bloomberg Politics, policy, power and law. Thanks for listening.
- 8:21Speaker 1: We've got Day two coming up of the Bloomberg Government
- 8:24Speaker 1: Next Conference in Washington, d C. The world's largest retailer
- 8:33Speaker 1: and foot traffic as well as same stores sales when
- 8:36Speaker 1: it comes to the holiday shopping season. Here to tell
- 8:39Speaker 1: us more about Walmart earnings and a new partnership, as
- 8:43Speaker 1: well as the effect of their acquisition of flip Card
- 8:45Speaker 1: in India is Matt Boyle, consumer reporter for Bloomberg, joining
- 8:49Speaker 1: us from our Bloomberg Interactive Broker's studio. Matt tell us
- 8:52Speaker 1: about Walmart and what investors really wanted to hear when
- 8:57Speaker 1: it comes to all of those quarterly result Well, they
- 9:01Speaker 1: probably don't want to hear about the news actually that
- 9:03Speaker 1: hit the drama surrounding their Indian e commerce unit whose
- 9:07Speaker 1: co founder was ousted or forced to resign actually um
- 9:12Speaker 1: after some allegations of sexual assault. Investors really want to
- 9:16Speaker 1: hear about the US business and are they keeping up
- 9:18Speaker 1: the momentum that they've had last quarter their second quarter
- 9:22Speaker 1: they post the best sales growth in UH in over
- 9:25Speaker 1: a decade. UM but for every quarter that Walmart does well, Um,
- 9:30Speaker 1: it's getting harder and harder for them to top that.
- 9:32Speaker 1: Of course, so they're going up against a pretty strong
- 9:35Speaker 1: UH sales growth figure last year this time, so all
- 9:39Speaker 1: eyes are going to be on them, and then not
- 9:40Speaker 1: just their sales, but it's their bottom line that's been
- 9:43Speaker 1: really a sore point for some investors. People are happy
- 9:47Speaker 1: with the sales growth, but at what cost is it
- 9:49Speaker 1: coming if their margins have really been hurt by all
- 9:52Speaker 1: the investments they're making. A broad flip card is an example.
- 9:55Speaker 1: They spent sixteen billion there and then also the investments
- 9:58Speaker 1: in the US to battle Amazon. Well, talk a little
- 10:01Speaker 1: bit more about those efforts in their battle with Amazon.
- 10:05Speaker 1: I believe that they have opened an artificial what they're
- 10:08Speaker 1: calling an artificial intelligence kiosk or area at one Walmart
- 10:14Speaker 1: in Levittown, New York. Yeah, they're trying to do they're well,
- 10:17Speaker 1: they're they're trying to make shopping easier, and they're testing
- 10:21Speaker 1: all sorts of different things. You know, Amazon and Google
- 10:23Speaker 1: aren't the only companies that can try to test things
- 10:27Speaker 1: and see if they could fail fast. Walmart is, you know,
- 10:29Speaker 1: investing billions and figuring out you know, how can we
- 10:32Speaker 1: make it easier for customers to get goods, particularly groceries, uh,
- 10:36Speaker 1: you know, into their hands. So they they're doing some
- 10:40Speaker 1: small tests also in Texas. They've got a lab going
- 10:44Speaker 1: on in Austin. So they're what they're doing is they're
- 10:46Speaker 1: rapidly hiring technology experts, data scientists, throwing them out all
- 10:52Speaker 1: these problems, saying, Okay, you know, we built the most
- 10:55Speaker 1: profitable retail concept known to man, called the supercenter. But
- 10:59Speaker 1: a supercenter is not how most people really want to
- 11:02Speaker 1: shop and not how they're going to be shopping in
- 11:04Speaker 1: the years ahead. So Walmart really wants to be seen
- 11:07Speaker 1: as a technology company. Um, it's not the first thing
- 11:11Speaker 1: you think about, of course, but that's why they're doing
- 11:13Speaker 1: all these deals and partnerships. They've got partnerships with Google,
- 11:17Speaker 1: They've got partnerships, you know, with the Japanese company Recut,
- 11:20Speaker 1: and they're they're all over the board with these partnerships,
- 11:23Speaker 1: thinking that, you know, the enemy of my enemy is
- 11:25Speaker 1: my friend, that being of course Amazon, and so they're
- 11:28Speaker 1: using this to get smarter. And today's partnership, of course
- 11:31Speaker 1: with Ford is yet another example of that. Well you've
- 11:34Speaker 1: done the segue for me, Matt, go ahead, tell everybody
- 11:37Speaker 1: about how maybe you're gonna get into an automobile. It
- 11:39Speaker 1: will be driverless or autonomous, whatever you want to describe it,
- 11:43Speaker 1: and maybe there'll be a button that you're just pushing
- 11:45Speaker 1: it will take you to Walmart. Well, yeah, there's two
- 11:47Speaker 1: elements of this. One is what they already had announced
- 11:49Speaker 1: earlier this year with Weymo, which is where yet a driver,
- 11:52Speaker 1: this car would actually transport you to the Walmart. Um.
- 11:56Speaker 1: I'm not sure if how I feel about that at
- 11:58Speaker 1: the moment, but what's been announced today with Ford is
- 12:02Speaker 1: autonomous card deliveries. Um, where the uh, the car would
- 12:07Speaker 1: come right up to your curbside to your house. Now,
- 12:10Speaker 1: there would be a driver in it. It would look autonomous.
- 12:14Speaker 1: It would give the appearance that there's nobody there, but
- 12:16Speaker 1: there actually would be a human in the car, but
- 12:19Speaker 1: using voice prompts and commands, uh, the person would come
- 12:23Speaker 1: out of their house, pop the trunk, get their groceries,
- 12:26Speaker 1: tell the car in some fashion that the you know,
- 12:29Speaker 1: the delivery is done, and it would go on its way.
- 12:31Speaker 1: I mean, walmartist is experimenting with all sorts of different
- 12:34Speaker 1: ways to get online orders to its customers. They've even
- 12:39Speaker 1: tried having their own employees deliver orders on their way
- 12:44Speaker 1: home from work. I can just see now an automated
- 12:48Speaker 1: sling shot that just throws your entire grocery order through
- 12:53Speaker 1: the window of the automobile that lands precisely on your
- 12:57Speaker 1: doorstep as the old wet newspaper used to do. This.
- 13:00Speaker 1: Is any have they costed out, like what advantage this
- 13:03Speaker 1: would give them beating Amazon? Or is this just throw
- 13:07Speaker 1: a lot sticks? They're not. Yeah, it's it's let's see
- 13:11Speaker 1: what sticks. What is really most economical for Walmart is
- 13:14Speaker 1: for you to still get in your car and go
- 13:17Speaker 1: to Walmart. Um. They're trying to make that easier, of
- 13:20Speaker 1: course by having curbside pick up, where you will just
- 13:23Speaker 1: drive up to the parking lot and a nice, friendly
- 13:25Speaker 1: person will come out and put the your grocery order
- 13:29Speaker 1: in your trunk. But this is Walmart's big advantage against
- 13:32Speaker 1: Amazon right now. I don't mean delivery. I'm talking about
- 13:35Speaker 1: their food business that they need to keep their lead
- 13:38Speaker 1: in the US foods sector. Um, they have over market
- 13:42Speaker 1: share in the US grocery business. This is nearly a
- 13:45Speaker 1: one trillion dollar market and it's one that Amazon, for
- 13:48Speaker 1: all its prowess and for all it's smarts still has
- 13:51Speaker 1: not really figured out. And that's of course why they
- 13:54Speaker 1: know why they bought Whole Foods last year in an
- 13:56Speaker 1: attempt to get serious about food. But Walmart needs to
- 14:00Speaker 1: know they need to keep your weekly grocery shop. It's reliable,
- 14:04Speaker 1: it's profitable, and so they're coming up with just about
- 14:07Speaker 1: any way they can do it, and that includes you know,
- 14:09Speaker 1: a car driver, this car coming to your house to
- 14:12Speaker 1: drop off your avocados. I'm waiting for Matt Boyle to
- 14:15Speaker 1: drop off my avocados. Matt Boyle, consumer reporter for Bloomberg.
- 14:19Speaker 1: Thank you for joining us in our Bloomberg Interactive Broker
- 14:21Speaker 1: studios talking about Walmart shares are down about one broadcasting
- 14:29Speaker 1: live from Bloomberg's Government Next conference in Washington, d C.
- 14:35Speaker 1: And we've heard a lot about connected cities, and here
- 14:37Speaker 1: to help us understand what that term means and what
- 14:40Speaker 1: it can do for the lives of citizens in those
- 14:42Speaker 1: cities is Ben Levine. He is the executive director of
- 14:46Speaker 1: Metro Lab Network. This is a national network of forty
- 14:49Speaker 1: cities and fifty universities, and he's here to tell us more. Ben,
- 14:53Speaker 1: thank you very much for being with us. What is
- 14:55Speaker 1: metro lab network. Well, first of all, PIM, thank you
- 14:59Speaker 1: for having me. Metro Lab is a collaborative of cities
- 15:02Speaker 1: and universities and the goal is to take academic research
- 15:05Speaker 1: that is happening in universities and figure out a way
- 15:08Speaker 1: of translating that to to the local government policy process,
- 15:11Speaker 1: to think about how new knowledge that's created, whether it's
- 15:14Speaker 1: related to data science or engineering or social science, how
- 15:18Speaker 1: that can have a positive impact on the lives of
- 15:21Speaker 1: residents of cities and communities. What would be an example
- 15:25Speaker 1: of such an application is that things like cameras that
- 15:28Speaker 1: are then linked to databases. What would be an example,
- 15:31Speaker 1: So you brought up cameras, I'll give you an example.
- 15:34Speaker 1: The University of Texas at Austin is working on a
- 15:37Speaker 1: video analytics approach that uses computer vision and machine learning
- 15:41Speaker 1: to understand how humans are moving around their cities and ultimately,
- 15:45Speaker 1: and you can think about that as you know, someone
- 15:47Speaker 1: crosses the street with a stroller or on a bicycle
- 15:50Speaker 1: or in a car, and a computer is able to
- 15:52Speaker 1: understand the characteristics of that person's maybe their age, because
- 15:57Speaker 1: maybe they're walking uh with a with a particular characteristic
- 16:01Speaker 1: that would define someone's older, or maybe someone's walking with
- 16:03Speaker 1: a stroller, maybe a car is driving in a manner
- 16:06Speaker 1: that's unsafe or getting into a near collision. A computer
- 16:09Speaker 1: can understand how those how those dynamics are playing out,
- 16:13Speaker 1: and can can ultimately funnel back into a policy making process,
- 16:17Speaker 1: because now the city understands how to make urban planning
- 16:20Speaker 1: decisions that can create safer streets for everybody. You have
- 16:24Speaker 1: a background, You've advised the Department of the Treasury. You've
- 16:28Speaker 1: also had a background working in finance with Morgan Stanley,
- 16:30Speaker 1: where you're interacted with a lot of state and municipal governments.
- 16:34Speaker 1: What have you found in terms of the level of
- 16:36Speaker 1: technology that currently exists in many cities. Well, I think,
- 16:43Speaker 1: like the entire economy, I think the world is becoming
- 16:46Speaker 1: more technology and data oriented. I think that it's probably
- 16:50Speaker 1: true that maybe cities lag the leading engineering or leading
- 16:55Speaker 1: companies in the world just because they aren't able to
- 16:58Speaker 1: hire the UH either because of salaries or because of workforce,
- 17:03Speaker 1: or because of the way they're resourced and budgets. I
- 17:05Speaker 1: think that they're not able to necessarily look like UH
- 17:08Speaker 1: in Amazon's say. But that's where metro lab comes in, right,
- 17:12Speaker 1: that's where that's where I think we're trying to make
- 17:14Speaker 1: a difference. I think that there is not a perfect
- 17:16Speaker 1: solution to taking local governments and turning them into uh
- 17:20Speaker 1: into entities that are that are running on sort of
- 17:23Speaker 1: the absolute latest technology on a dime. I think that,
- 17:26Speaker 1: And and by the way, I think there's good reason
- 17:28Speaker 1: for that. I think that that as as governments we
- 17:31Speaker 1: should be skeptical of technology. We should be careful not
- 17:33Speaker 1: to adopt uh certain video analytics approaches that may introduce
- 17:37Speaker 1: questions about civil rights or may introduce questions about privacy.
- 17:41Speaker 1: I think that there's actually an obligation for for governments
- 17:44Speaker 1: to be more measured in the way that they approach
- 17:46Speaker 1: these technologies. But we do need to figure out a
- 17:49Speaker 1: way of embracing what's out there and and and trying
- 17:53Speaker 1: to aim that at at the goals that that governments have. Now.
- 17:56Speaker 1: Of course, we have been reporting, along with many other
- 17:58Speaker 1: news organizations about the wild fires that are hitting and
- 18:02Speaker 1: are really taxing the strength of California's fired preparedness and
- 18:08Speaker 1: causing great devastation. Metro Lab can help to figure out
- 18:14Speaker 1: how to prevent or at least mitigate those kinds of things.
- 18:17Speaker 1: In a certain way. Right, So I'll give an example
- 18:19Speaker 1: of a project that I think you're referring to that
- 18:21Speaker 1: UM that was done in partnership between UCSD, University of California,
- 18:26Speaker 1: San Diego, and San Diego County. And there's a project
- 18:29Speaker 1: that originally started as sort of bringing connectivity, so bringing uh,
- 18:33Speaker 1: the ability for rural broadband or sorry, rural fire stations
- 18:37Speaker 1: to communicate with broadband technology, and and that approach is
- 18:41Speaker 1: actually being used now to do video analytics to understand
- 18:45Speaker 1: how fires are are starting, when they're starting and respond
- 18:48Speaker 1: more quickly. Now, it's not a panacea. If I knew
- 18:50Speaker 1: the answer of how to address the issue, I wouldn't
- 18:52Speaker 1: be here with you today. I'd be over there helping
- 18:55Speaker 1: address the issue. And but I do think there's an
- 18:56Speaker 1: opportunity for researchers, as they've done it, you see SC
- 19:00Speaker 1: to sit down with with local authorities who are in
- 19:03Speaker 1: state authorities who are working on addressing a life threatening
- 19:06Speaker 1: issue and and and really figure out what's out there.
- 19:10Speaker 1: Because if we don't, if we don't embrace that tool,
- 19:12Speaker 1: I'm not sure what what other options we have. If
- 19:14Speaker 1: you are a state or local official listening to this
- 19:18Speaker 1: and hearing about metro lab. What do you want them
- 19:22Speaker 1: to take away if they're not already experiencing this kind
- 19:26Speaker 1: of benefit from technology. Yeah, I think that a couple
- 19:30Speaker 1: of lessons. I think one is, uh, think about how
- 19:33Speaker 1: you can use your data as a strategic asset. I
- 19:36Speaker 1: think there's a lot of uh. There's a sexy term
- 19:38Speaker 1: smart cities out there, and you'll hear a lot of
- 19:41Speaker 1: excitement about this idea of smart cities. I think at
- 19:43Speaker 1: the end of the day, smart cities is about integrating
- 19:46Speaker 1: data in responsible ways that can bring together that that
- 19:51Speaker 1: can bring together agencies, bring together public policy processes that
- 19:54Speaker 1: allow governments to make more informed decisions about about their activities.
- 19:58Speaker 1: See and I thought you were going to say, just
- 20:00Speaker 1: send Ben Levine an email at metro Lab Network in Washington,
- 20:05Speaker 1: d C. That is that is another approach. You can
- 20:07Speaker 1: visit www dot metro leb network dot org and get
- 20:10Speaker 1: in touch with us. Thanks very much, Ben Levine. He
- 20:12Speaker 1: is the executive director of metro Lab Network in Washington,
- 20:16Speaker 1: D C. We're broadcasting live from Bloomberg Government's Next eighteen
- 20:20Speaker 1: conference at the foothills of the Allegheny Mountains. Lies one
- 20:28Speaker 1: particular location, Buck Hannan, West Virginia. Joining me now is
- 20:33Speaker 1: Rob Hinton. He is the chairman of the West Virginia
- 20:36Speaker 1: Broadband Council, but he's also the executive director of the
- 20:40Speaker 1: Upshurk County Development Authority in buck Hannan, West Virginia, and
- 20:44Speaker 1: he joins me now. Rob Hinton, thank you very much
- 20:46Speaker 1: for being here. Thank you tell people a little bit
- 20:49Speaker 1: about your background and the work that you have done
- 20:53Speaker 1: to add to the economy of your local region. It's
- 20:58Speaker 1: not just something right now having to do with broadband,
- 21:01Speaker 1: although that's it, but you've done a lot for your area. Right.
- 21:05Speaker 1: So the my background is I used to be an
- 21:07Speaker 1: entrepreneur um. And what I mean I used to be
- 21:09Speaker 1: entrepreneur is that I was in the private sector, right. Um.
- 21:12Speaker 1: So as a casualty of the two thousand and eight
- 21:14Speaker 1: financial crisis and uh ended up in Buchanan, West Virginia.
- 21:18Speaker 1: I met my wife, we decided to stay there, um
- 21:21Speaker 1: and decided to create some change. And so, taking the
- 21:25Speaker 1: entrepreneurial attitude that that I haven't grained, um, we said,
- 21:29Speaker 1: you know, look, let's uh let's see how we can
- 21:31Speaker 1: expand the opportunities here. Uh. One thing we lacked was connectivity,
- 21:35Speaker 1: so we had to improve broadband connectivity. We UH UH
- 21:39Speaker 1: enticed the company to come there and then run fiber
- 21:42Speaker 1: to become a gig city. We also we have a
- 21:45Speaker 1: large county, so we had to expand wireless broadband to
- 21:48Speaker 1: connect the entire county. We also needed to leverage the
- 21:51Speaker 1: assets at our at our local university UH Business Department,
- 21:55Speaker 1: UH the entrepreneur expansion of entrepreneurial curriculum them. We're constructing
- 22:01Speaker 1: an innovation center that will mimic a very small scales
- 22:05Speaker 1: type of innovation center that mimics the Cambridge Innovation Center
- 22:08Speaker 1: that UH started up in Boston and m I T
- 22:11Speaker 1: S Campus UM. So we're we're trying to create UH.
- 22:15Speaker 1: We're trying to keep up the pace with the changing
- 22:17Speaker 1: technology and the changing changing ways of how employment takes place.
- 22:22Speaker 1: You also seem extremely good at raising money, because I'm
- 22:26Speaker 1: just looking through some of your accomplishments. Here. Three million
- 22:29Speaker 1: dollars raised from the U s D A Rural Utilities
- 22:32Speaker 1: Service Community connect funds, UH, more money raised from power grants,
- 22:38Speaker 1: opportunity zones you have to put together. I want you
- 22:41Speaker 1: to talk about the mix of opportunities that you have
- 22:45Speaker 1: to put together in order to make something happen well,
- 22:48Speaker 1: the assets of the area, so the incumbent assets that
- 22:51Speaker 1: that each area has will define what you're able to
- 22:54Speaker 1: do and what your ability is to do. And then
- 22:56Speaker 1: you have then you have to define projects. You have
- 22:58Speaker 1: to identify what kind of project will enhance this area,
- 23:01Speaker 1: what kind of projects will entice companies to locate there,
- 23:04Speaker 1: what kind of projects will UH spur economic development and
- 23:07Speaker 1: be a catalyst for private UH investment. Once you have
- 23:10Speaker 1: the projects, UH, then you can go out and start
- 23:12Speaker 1: identifying where the funding is. UH. In the private sector,
- 23:15Speaker 1: you have a lot of different options to go after funding, right,
- 23:18Speaker 1: you have banks, you have a capital equity UM, angel investors,
- 23:21Speaker 1: what have you on the In the public sector, UM,
- 23:24Speaker 1: it's very defined, UM and it is very rigorous UH
- 23:27Speaker 1: to go after capital in the public sector. From a
- 23:30Speaker 1: standpoint of our U s H that was a seven
- 23:32Speaker 1: hundred page proposal that we put together for U s
- 23:34Speaker 1: d A in order to expand Broadman over a thousand
- 23:37Speaker 1: square miles UM. OUR power funding was about two d
- 23:41Speaker 1: fifty page application to UH receive the largest share of
- 23:44Speaker 1: pro or power funding too to a small community. UM.
- 23:49Speaker 1: You know our A m l our a m L
- 23:50Speaker 1: was the largest UH largest amount that we raised was
- 23:53Speaker 1: about sixteen million, and what that is is abandoned mineland
- 23:56Speaker 1: money so used for economic development. In this pilot case
- 24:00Speaker 1: that was actually the shortest application was just about fifty pages. So, um,
- 24:04Speaker 1: I mean just putting all that stuff together, I mean,
- 24:06Speaker 1: it's it's it's it's what you have to do if
- 24:08Speaker 1: you want to achieve the funding, if you want to
- 24:11Speaker 1: go out to the funding, you have to make the
- 24:12Speaker 1: commitment to do that. Based on your experience, can you
- 24:16Speaker 1: compare or even offer up some of the things that
- 24:20Speaker 1: you have learned working in the public sector now compared
- 24:24Speaker 1: to the private sector. You just mentioned the size of
- 24:27Speaker 1: the applications, that must have been a big change. Are
- 24:31Speaker 1: there are other things that you have learned so that
- 24:33Speaker 1: people can become educated about this process. Um, you know,
- 24:36Speaker 1: A big thing to leveraging federal funds and bringing them
- 24:40Speaker 1: into rural, unser underserved communities is developing relationships with the
- 24:45Speaker 1: agencies that have the funding. Um, you know, the actual people, right, correct? Correct?
- 24:52Speaker 1: So the the actual agencies. Agencies usually have reps in
- 24:54Speaker 1: each state, and they usually have a delegate in in
- 24:56Speaker 1: in in the federal UH in d c UM. So
- 24:59Speaker 1: working with your federal delegation, senators, Congress representatives, UM, you
- 25:04Speaker 1: can achieve the relationship UM you speak about your project.
- 25:08Speaker 1: Never submit. One of the things I learned is do
- 25:10Speaker 1: not submit an application or proposal blind. Make sure the
- 25:14Speaker 1: agency is aware of the project that you have in mind. UH.
- 25:17Speaker 1: Get buy in or consensus that this is a good project.
- 25:20Speaker 1: Because at the same time, those agencies want to invest
- 25:23Speaker 1: in projects, and so they have to be sold on
- 25:26Speaker 1: the project. And this gives you an opportunity to kind
- 25:28Speaker 1: of vet it a little bit and see what kind
- 25:30Speaker 1: of a response you'll get from the agencies and did
- 25:32Speaker 1: they then have to go and sell it to someone
- 25:34Speaker 1: else as well, because it's probably some committee or some
- 25:37Speaker 1: group that has to weigh in on this. Right. For instance,
- 25:40Speaker 1: if you look at U, S E. D A money UM,
- 25:42Speaker 1: you have a state rep UM. They're kind of the
- 25:45Speaker 1: the initial layer of vetting UM whether they like it
- 25:49Speaker 1: or not. UH. They're going to have to approve or
- 25:51Speaker 1: disapprove of the of the project before they can submit
- 25:54Speaker 1: it to their committee that represents usually six or seven
- 25:57Speaker 1: states collectively. They look and review those applications Gradham score
- 26:00Speaker 1: m UH and then decide on on what projects get
- 26:03Speaker 1: funded where. Tell us more in detail about Buckhannon and
- 26:08Speaker 1: what kinds of things you'd like to see develop in
- 26:11Speaker 1: the future. Sure, So, Boccan is a very unique area.
- 26:15Speaker 1: We're just south of the the FBI Biometric Center in
- 26:18Speaker 1: in Bridgeport and Clarksburgh. However, we're a rural area of
- 26:22Speaker 1: the city's about six thousand people, counties about twenty five thousand.
- 26:26Speaker 1: Uh We do have a small university there, West Vinia Wesleyan.
- 26:29Speaker 1: We also have a hospital as well, So I mean
- 26:31Speaker 1: we have medical and educational. One of the things that
- 26:34Speaker 1: we want to create is a hub for entrepreneurial activity.
- 26:38Speaker 1: Uh So. We have undred and ruled students at Westernia
- 26:41Speaker 1: Wesleyan UM. The best potential workforce, right, but the best
- 26:45Speaker 1: time to start a company is, you know, in your
- 26:48Speaker 1: early twenties. Uh So, it's a it's about getting these
- 26:51Speaker 1: individuals not only at the college level, but us at
- 26:53Speaker 1: the K through eighth grade through twelfth grade level, getting
- 26:56Speaker 1: them exposed to the the idea that they can be
- 26:59Speaker 1: an entrepreneur. So we're putting together programs and computer science, UM, coding, robotics,
- 27:04Speaker 1: things like that we're gonna have workshops and seminars that
- 27:06Speaker 1: we're gonna be exposing these individuals to these skills, these trades. Uh,
- 27:10Speaker 1: maybe they create a business at the end, they may
- 27:13Speaker 1: be able to be more marketable in a telework type environment.
- 27:18Speaker 1: And just quickly, if there are other local or municipal
- 27:23Speaker 1: entities that are hearing you and hearing your story, how
- 27:27Speaker 1: do they connect with you to learn from your experience?
- 27:30Speaker 1: Can they get in touch with you directly? Sure? Um,
- 27:33Speaker 1: I'm sure that. Uh, I don't know if I want
- 27:35Speaker 1: to give my phone No, no, no, I wouldn't, But
- 27:37Speaker 1: I mean, in other words, they can contact your organizations
- 27:40Speaker 1: can contact they can kind of walk you can say
- 27:42Speaker 1: this was our experience. Broadband dot West Virginia dot gov
- 27:45Speaker 1: is is our our council website. My contact information is
- 27:49Speaker 1: on there. Um, you know, feel free to contact me
- 27:52Speaker 1: if you if you'd like to chat. All right, well done,
- 27:55Speaker 1: and um, what's next for you? Where? Where? Give you
- 27:58Speaker 1: ten seconds? What what next? Raising money for? Right now?
- 28:02Speaker 1: We're carrying out the projects that we did raise, spending
- 28:05Speaker 1: the money. We're spending the money. You know, the hardest
- 28:08Speaker 1: thing about it is execution. So we want to perfect execution.
- 28:11Speaker 1: Thanks very much for being graded execution Here Rob Hinton.
- 28:15Speaker 1: He is the chairman of the West Virginia Broadband Council,
- 28:18Speaker 1: also executive director of the Upshur County Development Authority in Buckhannon,
- 28:24Speaker 1: West Virginia. We're broadcasting from Bloomberg's Government Next conference in Washington,
- 28:30Speaker 1: d C. Thanks for listening to the Bloomberg P and
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- 28:41Speaker 1: pim Fox. I'm on Twitter at pim Fox. I'm on
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- 28:48Speaker 1: always catch us worldwide on Bloomberg Radio.