Fostering Organizational Collective Intelligence From Human-Generative AI Interaction — Hino et al. (2026)
Recent advancements in generative artificial intelligence have enabled its use for problem-solving across various fields. However, its effectiveness heavily depends on users' prompting ability, often limiting its potential. Additionally, valuable dialogue logs are frequently left unused. This study proposes a service that scores dialogue logs with generative artificial intelligence, accumulating and sharing them as contextualized problem-solving cases. The service was deployed within an organization for evaluation. Results revealed that the proposed service contributes to operational…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.