Ep 8: How Sara Madsen 6X’d Training Speed at Border States
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In this episode of The Adoption Curve, I sit down with Sara Madsen, L&D Leader at Border States, to discuss strategic learning enablement during software rollouts and share practical frameworks for learning and development professionals.
Sara reveals how involving L&D early can reduce chaos and explains why training ROI should be measured by behavioral change, not course completions. We also dive into her “Go/No-Go” planning approach and pilot team selection method that you can implement immediately to improve rollout…
The skinny
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