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Day 177 - Decoupling your mood from Travel Clients
It's your peak travel season - you have 4 families all departing the same day to different destinations. And of course, storms are flying across the Midwest, disrupting their plans and your day.
Or, maybe everyone arrives safely, but you get a phone call from a client asking for help regarding their room, because concierge is doing zilch. Maybe the room category doesn't match from travel docs to the front's desk's info, or the room is sub-par, and their request to move has been denied.
...And you feel like somehow, all of these things are your fault. Welcome to Day 177 of the Travel Agency in…
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