Latest / Property Management Frame Breakers
Ep 143 | The New KPI’s & Skillset Maintenance With AI
Touching every ticket used to look like ownership.
Now, it can keep your maintenance team tied to the old way of working.
Pablo Gonzalez, Chief Evangelist at Vendoroo, breaks down the new maintenance scorecard - protect the experience, improve the system, and catch embers before they become fires.
You'll Learn:
🤖 Why ticket activity is no longer the best measure of maintenance performance
👀 How the coordinator’s role shifts from touching every task to watching the system
🔥 Why protecting staff capacity helps teams catch resident frustration earlier
📊 How to build KPIs around the workflow your…
The skinny
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