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The Quiet Power of Crisis Hotline Volunteers: Finding Purpose in Listening | The Difference We Make
In this deeply moving episode of The Difference We Make, host Ashling Scallon explores the profound and often unseen emotional labor of crisis hotline volunteers. This episode is essential listening for anyone interested in philanthropy, social impact, mental health advocacy, or the power of human connection. Ashling shares her personal journey from a field reporter to a crisis listener, revealing how the intimate stakes of holding space for strangers transformed her understanding of urgency, empathy, and service. She moves beyond the traditional metrics of charity—money and resources—to…
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