Ep. 30: We've Trained 1,500+ Insurance Virtual Assistants. Here's How It Works. Ft. Melissa Rivera
Melissa Rivera, Head of Training at Elevate Teams, joins Stan Meytin and Dom Piccirillo to break down what it actually takes to build and train a great virtual assistant.
Melissa has trained over 1,500 VAs for U.S. insurance agencies over the last four and a half years. In this episode, she shares her own path from pre-med student to Head of Training, the framework she uses to coach VAs through training, and the thinking behind Elevated Plus, the program built to give every agency its own custom process.
If you're an agency owner, a leader building out a team, or anyone curious about what…
The skinny
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