Latest / Pharmacy Podcast Network / 3D Printing in Compounding: One Pharmacy's Journey and a Discussion for the Industry | CurifyLabs Podcast Series
Transcript
- 0:05Speaker 1: You are listening to the global network of podcasters dedicated
- 0:09Speaker 1: to the pharmacy profession.
- 0:10Speaker 2: Welcome to the Pharmacy Podcast Network.
- 0:26Speaker 1: Welcome to the Curify Labs podcast series in partnership with
- 0:29Speaker 1: the Pharmacy Podcast Network. In today's episode, Todd Ury sits
- 0:35Speaker 1: down with Tennille Davis and T.W. Taylor to discuss the
- 0:38Speaker 1: state of the compounding industry, technology and compliance, and what
- 0:42Speaker 1: actually determines dose quality.
- 0:44Speaker 3: There's one place that I go to the subject that
- 0:48Speaker 3: is for independent community pharmacy and expansion of their business
- 0:52Speaker 3: and outreach to their public, outreach to their communities and
- 0:56Speaker 3: defining and demystifying some of the pharmacy services that you
- 1:00Speaker 3: provide in the realm of non-sterile compounding and the technology
- 1:05Speaker 3: that's available. If you've heard about Curify Labs on the
- 1:09Speaker 3: Pharmacy Podcast Network, it's unfolding this mystery. What is this
- 1:14Speaker 3: compounding printer, the compounding system that combines that advanced engineering
- 1:20Speaker 3: and the ingredients and the built-in intelligence from your pharmacy
- 1:24Speaker 3: management system? I have two people with me today that
- 1:27Speaker 3: I want to introduce. One is someone that I've looked
- 1:31Speaker 3: out and up to, our Chief Advocacy Officer for the
- 1:34Speaker 3: Alliance for Pharmacy Compounding, Tennille Davis. Welcome back to the
- 1:39Speaker 3: Pharmacy Podcast.
- 1:40Speaker 4: Thanks so much for having me, Todd. Good to see
- 1:42Speaker 4: you again.
- 1:43Speaker 3: You're very welcome. A new guy to the pods. I
- 1:45Speaker 3: want to introduce T.W. Taylor to the listeners. T.W., introduce
- 1:49Speaker 3: yourself and let us know what your role is in pharmacy.
- 1:53Speaker 2: Yeah. So I'm T.W. Taylor. I own Williamsburg Drug Company
- 1:56Speaker 2: in Williamsburg, Virginia. We've been in business since 1895. That's
- 2:00Speaker 2: longer than Ford and Goodyear and Harley-Davidson. So we specialize
- 2:04Speaker 2: in compounding, functional medicine, and supplements.
- 2:08Speaker 5: All right.
- 2:09Speaker 3: So I'm going to start back with Tennille because as
- 2:14Speaker 3: excited as I am, one of the first things I
- 2:17Speaker 3: think about around compounding is the safety and assurance. And
- 2:22Speaker 3: what's What is your views, Tennille, around the advent of
- 2:27Speaker 3: some of these advanced technologies in compounding, where compounding is,
- 2:32Speaker 3: we know, since the beginning of time of pharmacy, and
- 2:36Speaker 3: it's all been about ingredients and safety and compliance. However,
- 2:41Speaker 3: we do have to take a time out and say, hey,
- 2:43Speaker 3: all right, we'll look into the safety of all of this.
- 2:46Speaker 3: So technology and innovation is What do you see as
- 2:50Speaker 3: someone who has been razor sharp, laser sharp in the
- 2:53Speaker 3: realm of compliancy?
- 2:54Speaker 4: Sure.
- 2:54Speaker 5: You know, pharmacy compounding in my career has advanced significantly.
- 2:59Speaker 5: So I started in a compounding pharmacy in 1997, and
- 3:04Speaker 5: we were making capsules by hand, hand-packing capsules. And since
- 3:09Speaker 5: that time, there's been so much technology that has come out.
- 3:14Speaker 5: And even in the past couple of years, it's been exponential.
- 3:18Speaker 5: So compounding pharmacies are becoming more and more sophisticated in
- 3:22Speaker 5: their techniques for compounding and the tools that they use in,
- 3:28Speaker 5: you know, the AI systems that are being employed for
- 3:32Speaker 5: both formulation development and even routine pharmacy tasks.
- 3:37Speaker 4: So, yeah. It's not the Wild West anymore.
- 3:40Speaker 5: We like to say the compounding used to be the
- 3:43Speaker 5: Wild West, but it's definitely not that way anymore. We've
- 3:46Speaker 5: got lots of tools at our disposal to help make
- 3:49Speaker 5: sure that the compounded products that we prepare are as
- 3:54Speaker 5: accurate and repeatable as possible.
- 3:58Speaker 3: TW, do you see the innovation and technology bringing more
- 4:05Speaker 3: consistency to the development of some of these compounds that
- 4:10Speaker 3: are non-sterile. What is your view as a pharmacy operator,
- 4:14Speaker 3: somebody who's been in this quite a long time where
- 4:18Speaker 3: it was very manual, but now we have technology like this?
- 4:23Speaker 6: What's your viewpoint on this innovation?
- 4:25Speaker 2: Well, when I started, we were taught on our counter.
- 4:28Speaker 2: We didn't know what a hood was. And back then
- 4:32Speaker 2: when I worked in hospitals, we barely had a hood
- 4:35Speaker 2: to make the Jackson injections with. So it's changed a
- 4:39Speaker 2: tremendous amount. And of course, you're right. Quality and accuracy
- 4:45Speaker 2: is one of the most important things that we can do.
- 4:48Speaker 2: And I think the printer was a big help for that.
- 4:53Speaker 2: I did not buy a 3D printer. I bought a
- 4:55Speaker 2: time-saving machine. And so I think that's why we're investing
- 5:00Speaker 2: in technology. And like Tennille said, whether it's AI or this,
- 5:04Speaker 2: you've got to be at the forefront. And that's what
- 5:07Speaker 2: we are.
- 5:10Speaker 3: So, Tennille, back to compliancy and safety, just based on
- 5:15Speaker 3: being around pharmacy technology since 2004. I'm wondering, does this
- 5:24Speaker 3: present us with a way to have consistency come out
- 5:29Speaker 3: in the production of some of our non-sterile compoundings? What
- 5:34Speaker 3: have you thought about these printing technologies from a compliancy perspective?
- 5:41Speaker 4: They're impressive.
- 5:43Speaker 5: The repeatability of their measurements is a lot more precise
- 5:48Speaker 5: than people are able to achieve by hand. So it's
- 5:52Speaker 5: no substitute for a pharmacist's judgment by any means, or
- 5:57Speaker 5: it's no substitute to double check, do things like weight
- 6:01Speaker 5: variation testing.
- 6:02Speaker 4: But it's.
- 6:04Speaker 5: Just from looking at these machines and watching a trial
- 6:10Speaker 5: of these machines, the repeatability of the measurements is impressive
- 6:13Speaker 5: for these kind of machines to make oil-filled capsules, suppositories, lozenges, trochies,
- 6:20Speaker 5: anything that requires a repeatable measurement is quite impressive.
- 6:26Speaker 3: As everybody knows, I mean, you listen to the show,
- 6:29Speaker 3: last 17 years of podcasting, it's been centered around technology
- 6:32Speaker 3: have kind of followed through. How is the pharmacy management
- 6:36Speaker 3: system communicating back to our physicians through APIs with the
- 6:40Speaker 3: electronic health record? How are the packaging systems evolving for
- 6:44Speaker 3: multi-dose packaging so that we know during different doses at
- 6:48Speaker 3: 8 a.m., 12 p.m., and so on is being done correctly?
- 6:53Speaker 3: The vision technology of these camera systems that are making
- 6:57Speaker 3: sure that each dose is passed, is going to be
- 7:01Speaker 3: correct and accurate and safe. Safety is always, of course,
- 7:04Speaker 3: at the center of everything. So when I think of
- 7:07Speaker 3: what you just said, Tennille, around the specifics, the ingredients,
- 7:12Speaker 3: the weight, the substance, so that everything's mixed correctly, it
- 7:17Speaker 3: opens my imagination up to an expansion of non-sterile compounding. TW,
- 7:23Speaker 3: this gets my imagination going about this technology. So The
- 7:28Speaker 3: Carify Labs compounding system combines that advanced engineering and premium
- 7:33Speaker 3: usability built in regulatory intelligence to refine non-sterile compounding.
- 7:40Speaker 6: Expand upon this. Tell us more about its application.
- 7:45Speaker 3: Well, yeah.
- 7:46Speaker 2: We just got our machine, our printer, in August. And
- 7:51Speaker 2: then I had people on vacation, so we're still getting
- 7:53Speaker 2: it up and running. And we're sending things back to
- 7:55Speaker 2: Eagle to be tested. But the other day, we had
- 7:58Speaker 2: to make 120 treats. Well, as you know, to make
- 8:01Speaker 2: a treat, you've got to weigh each one of them
- 8:03Speaker 2: and pack it. I mean, it's just extremely time-consuming. So
- 8:07Speaker 2: we decided to use Curify's veterinarian base. and print the treats.
- 8:15Speaker 2: And we printed 120 treats in about 10 minutes. So
- 8:20Speaker 2: the savings of time was just tremendous. And every treat
- 8:23Speaker 2: comes out, like Tenille was saying, repeatable. Everyone's exact. I mean,
- 8:27Speaker 2: everyone weighs the exact same. So, you know, when you
- 8:32Speaker 2: weigh capsules, you know, you have some variations because you
- 8:34Speaker 2: pack them by hand. And this will make sure that
- 8:37Speaker 2: everyone is the same. And so the repeatability and the
- 8:41Speaker 2: speed of it Is this unmatched?
- 8:46Speaker 4: Can I ask T.W. a question about the test?
- 8:51Speaker 5: So you're sending samples of these to a third-party analytical
- 8:55Speaker 5: lab to test these.
- 8:58Speaker 4: What other sorts of validation are you building into.
- 9:02Speaker 5: The process that you would repeat, say, every three months
- 9:06Speaker 5: or every six months to make sure that you know,
- 9:09Speaker 5: the machine continues to be as accurate as possible.
- 9:12Speaker 2: Yeah, so most everything that we make, we send out
- 9:16Speaker 2: for testing before we dispense it. And so that way
- 9:20Speaker 2: we know up front that the formulas and stuff are correct.
- 9:22Speaker 2: After that, we'll send it out every six months. We'll have,
- 9:25Speaker 2: you know, each technician make three, one of each of
- 9:28Speaker 2: the products, and then we'll send them out for testing.
- 9:31Speaker 2: And in between, we'll randomly send some things out as well,
- 9:34Speaker 2: We use the Eagle. We want to make sure everything
- 9:36Speaker 2: at that we dispense is correct. But the repeatability, like
- 9:39Speaker 2: in the capsules, I mean, you just can't get it
- 9:43Speaker 2: more accurate than that because every one will be exact.
- 9:47Speaker 2: One of the examples they gave us was a lot
- 9:49Speaker 2: of the pharmacists that were in Europe and America that
- 9:53Speaker 2: are attached to hospitals and they're cutting pills in the
- 9:56Speaker 2: fourths where you're not getting exactly a fourth of the
- 10:00Speaker 2: pill each time. When you make them with a machine,
- 10:04Speaker 2: every one is exact. And so the variability just goes away.
- 10:08Speaker 3: I was thinking of there's got to be ingredients cost
- 10:15Speaker 3: savings if in fact you aren't doing this manually. I
- 10:18Speaker 3: remember watching non-sterile compounds being put together at a pharmacy
- 10:24Speaker 3: where they were scraping ingredients over the tray, pushing the
- 10:28Speaker 3: ingredients into the, the molds. And now I'm looking at
- 10:34Speaker 3: this technology thinking, wow, how much of that substance, that
- 10:39Speaker 3: powder is being, you know, wasted because of the way
- 10:43Speaker 3: that you had to compound it. Um, TW, have you
- 10:46Speaker 3: noticed a, um, Any savings metrics per batch or something
- 10:53Speaker 3: that you're running through the Curify Lab system?
- 10:57Speaker 2: I mean, we expect that. Now, as far as when
- 11:02Speaker 2: you weigh everything, we're going to weigh the same amount.
- 11:06Speaker 2: But it's going to be more accurate because you're not
- 11:07Speaker 2: going to lose any. Where, like you were saying, you're
- 11:10Speaker 2: going to lose a little here and there. This, you
- 11:12Speaker 2: won't lose any. So it would be more exact. The
- 11:15Speaker 2: other thing is that when you're putting a liquid in
- 11:17Speaker 2: a capsule, it's not going to fill the capsule all
- 11:20Speaker 2: the way up, whether it's time-released or not. You can
- 11:22Speaker 2: make it either way with the printer. So now you're
- 11:25Speaker 2: going to have to use sometimes smaller capsules. Instead of
- 11:28Speaker 2: using a 1 or a 0 or something, you can
- 11:30Speaker 2: use a 3 or a 4. And the capsule.
- 11:35Speaker 2: Will be partially filled. So you have to educate your
- 11:37Speaker 2: patients on that because they won't be all the way
- 11:40Speaker 2: full again.
- 11:41Speaker 5: TW, I've seen a trial of these printers, but I've
- 11:46Speaker 5: never actually used one myself. How would they make a
- 11:49Speaker 5: liquid-filled capsule delayed release or extended release?
- 11:53Speaker 2: Yeah, you would mix it up like you would any
- 11:56Speaker 2: other compound, right? And so one of the challenges we
- 12:00Speaker 2: have is you have all these formulas in Curify software.
- 12:05Speaker 2: But you've got to get them over into your pharmacy
- 12:09Speaker 2: management system. We use Pioneer. And you've got to get
- 12:12Speaker 2: it over into Pioneer. And so let's say that you're
- 12:16Speaker 2: going to make progesterone trochies. And you could mix up,
- 12:21Speaker 2: let's say, a 200 milligram syringe of trochies. And you
- 12:26Speaker 2: can make 100 milligrams with it, 50 milligrams with it.
- 12:30Speaker 2: But you can't do that through your pharmacy management. So
- 12:33Speaker 2: you can only make 150 or you can only make 200.
- 12:36Speaker 2: You can't change the dose. And so some limitations that
- 12:41Speaker 2: you have with your system that Curify doesn't have. And
- 12:46Speaker 2: that's one of the things that we're running across now.
- 12:48Speaker 3: What other scalable opportunities are there from your perspective, TW,
- 12:54Speaker 3: this machine with the future of peptides, with the future
- 12:58Speaker 3: of other non-sterile compounding machines? substances, there's a way to, um,
- 13:07Speaker 3: to scale and what, you know, with, with a system
- 13:09Speaker 3: that can do, as you said, in 10 minutes, 120
- 13:12Speaker 3: treats versus however long, you know, it took before, but
- 13:16Speaker 3: what other, what other substances are you thinking that the
- 13:20Speaker 3: lights are going off that you're saying, wow, I can
- 13:22Speaker 3: really expand this side of the business.
- 13:25Speaker 2: Well, I mean, one example is ED meds. So we
- 13:28Speaker 2: can make a film with like Viagra, Cialis, apomorphine, oxytocin.
- 13:35Speaker 2: You can put that all in a film and flavor
- 13:39Speaker 2: it and you're good to go. But I think as
- 13:42Speaker 2: far as peptides, some of them are small enough to
- 13:45Speaker 2: go through the oral mucosa. So some of them you
- 13:47Speaker 2: may be able to do a film as opposed to
- 13:49Speaker 2: an injection, which would be good for the patient and
- 13:53Speaker 2: for us because then it opens it up to a
- 13:55Speaker 2: lot more people to be able to make it and
- 13:56Speaker 2: not have to restore a lab. And it looks like
- 13:59Speaker 2: of the six that's been approved, I think a few
- 14:03Speaker 2: of those will go through. So maybe up to five
- 14:05Speaker 2: of them you can use with a film.
- 14:11Speaker 3: Tamil, I really liked your question that you posed to
- 14:14Speaker 3: TW with regards to, on a cyclical basis, coming back
- 14:19Speaker 3: for accuracy and doing some testing on the machine, on
- 14:24Speaker 3: the instrumentation, on this technology. Is there a standardization that
- 14:29Speaker 3: you feel NABP or some other organization, APC for that matter,
- 14:35Speaker 3: you guys have always been ahead of the curve, where
- 14:38Speaker 3: you're going to say, hey, this technology is great, Let's
- 14:41Speaker 3: come up with a standardization to ensure that we're always
- 14:44Speaker 3: coming back for a specific timed audit on this tech.
- 14:48Speaker 5: Well, the industry is moving faster than the regulators, as
- 14:52Speaker 5: always happens. So there's nothing on the books for these
- 14:56Speaker 5: kind of machines yet. But I would probably extrapolate the
- 15:00Speaker 5: way that regulators treat like Kirby Lester types of machines
- 15:04Speaker 5: as to how often they need to be calibrated. I'm
- 15:09Speaker 5: sure that these 3D printers come with some sort of
- 15:12Speaker 5: recommendation for how often to recalibrate.
- 15:15Speaker 4: The machine as well. So obviously that has to be met.
- 15:18Speaker 5: But I think that a board of pharmacy inspector wants
- 15:21Speaker 5: to see that the machine doesn't show up, you give
- 15:24Speaker 5: it to a compounding technician, then never think about it again.
- 15:27Speaker 5: Like the responsibility for compounding still lies with the pharmacist.
- 15:31Speaker 5: The pharmacist still has to ensure that all the tools
- 15:34Speaker 5: that are.
- 15:34Speaker 4: Being used are being used appropriately.
- 15:38Speaker 5: And that includes routine maintenance and calibration to make sure
- 15:41Speaker 5: that it still performs in six months like it performed
- 15:44Speaker 5: the day you got it.
- 15:45Speaker 2: Well, you know, the printer does have a set of
- 15:49Speaker 2: scales built into it, and that's how it measures. And
- 15:53Speaker 2: so the analytical scale, so they need to be calibrated
- 15:55Speaker 2: like you would any other scale in your pharmacy.
- 15:58Speaker 3: This technology always gets me excited to think, where can
- 16:03Speaker 3: we apply this to expand business and TW got me
- 16:09Speaker 3: thinking about the realm of our pets and how cash
- 16:14Speaker 3: based business is just, you know, so much different than
- 16:17Speaker 3: having to rely on reimbursement business. However, explaining that, communicating
- 16:24Speaker 3: that and marketing it to your public is just as
- 16:27Speaker 3: important as being able to pump out a specific number of,
- 16:31Speaker 3: of traits in, in your example. So TW, how have
- 16:35Speaker 3: you thought about what are you doing to get ready
- 16:39Speaker 3: and communicate with your potential customer base on top of
- 16:45Speaker 3: your existing customer base who probably have pets to be
- 16:48Speaker 3: able to say, hey, we now can do this, this,
- 16:50Speaker 3: or this in either, obviously, human medication is primary, but
- 16:56Speaker 3: secondary as a business builder for our, um, for our,
- 17:01Speaker 3: our veterinarian and our, our business for our pets.
- 17:04Speaker 2: Oh yeah. So about a third of our compounds are
- 17:07Speaker 2: veterinarian right now. So we do all the animals at
- 17:11Speaker 2: the local bush gardens and we have a large group
- 17:14Speaker 2: called the Virginia living museum that has about 1200 animals.
- 17:16Speaker 2: So we do everything from rats and possums to Eagles
- 17:20Speaker 2: and wolves and everything in between. And of course, a
- 17:23Speaker 2: lot of dogs and cats, um, And so the vet
- 17:28Speaker 2: is very important to us. And this machine is going
- 17:31Speaker 2: to allow us to give the dosage forms to the
- 17:36Speaker 2: animals much faster and more accurate than we could before.
- 17:41Speaker 2: And it will give us new opportunities. So instead of making,
- 17:45Speaker 2: let's say, a tiny tab, which is time consuming and
- 17:48Speaker 2: difficult to deal with, we'll be able to make a film. or,
- 17:53Speaker 2: or a little gummy that you can just feed the animal.
- 17:56Speaker 2: So it'll be much easier for both the, uh, we
- 18:00Speaker 2: got the owner of the animal and us to deal with.
- 18:04Speaker 2: And we are actually going to have next week, a, uh,
- 18:08Speaker 2: veterinarians will be invited to our pharmacy to see our
- 18:11Speaker 2: printer as an introduction. And, uh, we can call it, uh,
- 18:15Speaker 2: marks and beers. And, um, We're going to invite them over.
- 18:19Speaker 2: And then the next night, we're going to have a
- 18:21Speaker 2: hormone replacement for men and women and all the physicians
- 18:24Speaker 2: and practitioners. And then the third night will be everybody else.
- 18:29Speaker 2: And so it'll be fun to introduce the printer and
- 18:32Speaker 2: get their feedback and what they would like for us
- 18:34Speaker 2: to make.
- 18:35Speaker 5: I can see big opportunities for LDN in a 3D printer,
- 18:39Speaker 5: especially LDN, just so the listeners know, typically the dose
- 18:44Speaker 5: is worked up slowly from 1.5 to 4.5 milligrams a day.
- 18:49Speaker 5: And if a patient has to purchase or get a
- 18:52Speaker 5: prescription for three different types of capsules, that's inconvenient and expensive.
- 18:57Speaker 5: And if a patient can titrate up with a dosage
- 19:00Speaker 5: form that's in quarters or thirds, then it's going to
- 19:06Speaker 5: make everything a lot easier for the prescriber and the patient.
- 19:10Speaker 2: Yeah, LDN, some of that real high-volume stuff that most
- 19:15Speaker 2: of us do is like LDN, progesterone. We do a
- 19:18Speaker 2: ton of beta-histine, methylene blue, all these things, especially the
- 19:23Speaker 2: high-volume ones. So we probably make 70,000 croquis a month
- 19:27Speaker 2: or more. And we buy progesterone at 20 kilograms at
- 19:30Speaker 2: a time. And so when you're doing that much volume,
- 19:35Speaker 2: if you can have something that speeds the process up,
- 19:37Speaker 2: I mean, it's just crazy. It's gold, and that's why
- 19:39Speaker 2: you buy this technology is to increase the quality and
- 19:43Speaker 2: the speed.
- 19:44Speaker 6: I love it.
- 19:45Speaker 3: I love the meticulousness of our compounding pharmacy. married to
- 19:52Speaker 3: technology and innovation and then turning that around, marketing it
- 19:56Speaker 3: to our communities. TWU are the playbook of how to
- 20:02Speaker 3: expand this business to invite physicians into your pharmacy and
- 20:08Speaker 3: invite the veterinarians into your pharmacy, when they see it,
- 20:12Speaker 3: it's a game changer. They'll be like, I can rely
- 20:15Speaker 3: on this organization. I can ask for scale. We even
- 20:21Speaker 3: have creativity between our pharmacy operators and owners with a
- 20:26Speaker 3: veterinarian to do an expansion of some custom stuff for
- 20:30Speaker 3: them that they could announce to the patient.
- 20:33Speaker 6: Through their business. So it's a business... multiplier when you're
- 20:40Speaker 6: doing it correctly.
- 20:42Speaker 3: And when you're putting this in the hands of the
- 20:45Speaker 3: entrepreneurial-minded pharmacy business owner, I think the possibilities are endless.
- 20:54Speaker 3: And I like the fact also that we're always looking
- 20:58Speaker 3: back on um on your experiences to keep things safe
- 21:03Speaker 3: to keep things compliant it's it's no new um it's
- 21:09Speaker 3: not really i mean it's innovation it's new technology but
- 21:12Speaker 3: it's not new in some ways it's it's just another
- 21:14Speaker 3: instrumentation and technology that you're using it always comes back
- 21:19Speaker 3: to the pharmacist expertise to to keep things and keep
- 21:22Speaker 3: the rails on and and and keep safety in mind um.
- 21:27Speaker 6: Tennille, this has been wonderful to have you on.
- 21:30Speaker 3: A shout out to the Alliance for Pharmacy Compounding, a
- 21:34Speaker 3: member of the Pharmacy Podcast Network. We love the Essentials Podcast.
- 21:39Speaker 3: It brings so much information to the network. Appreciate the
- 21:42Speaker 3: work that you're doing and always staying ahead. I think
- 21:46Speaker 3: APC and the members are always ahead of even the
- 21:50Speaker 3: NABP in standardization of safety and things that you're looking
- 21:53Speaker 3: out for. And I don't think it's going to be
- 21:55Speaker 3: any different when we really start putting more of the
- 21:59Speaker 3: technology out in place, measuring it back against some of
- 22:02Speaker 3: the instrumentation and the weights and the measures, coming up with, hey,
- 22:06Speaker 3: if you have this check in three, five years from now,
- 22:10Speaker 3: how are we assuring that safety and bringing our legislators
- 22:15Speaker 3: in for like these tours and giving them a feeling that, hey,
- 22:20Speaker 3: it's a compounding pharmacy, it's adhering to these standards and
- 22:24Speaker 3: these safety protocols and That's so important just for public
- 22:28Speaker 3: safety as well as just for that assurance.
- 22:37Speaker 5: One thing, Todd, I would like to add, if I could,
- 22:40Speaker 5: is that the United States Pharmacopoeia is thinking about technology,
- 22:45Speaker 5: and they're requesting comments right now for using alternative technologies
- 22:49Speaker 5: for process validation. So if your pharmacy has a U
- 22:54Speaker 5: account where you have access to the compounding compendium, keep
- 22:58Speaker 5: a lookout for that. They're requesting comments by the end
- 23:01Speaker 5: of November.
- 23:02Speaker 6: Thank you.
- 23:02Speaker 3: And T.W., thank you for the real-life examples and the
- 23:07Speaker 3: trenches of what's happening at your compounding pharmacy. We're definitely
- 23:12Speaker 3: going to have you back so that we can glean
- 23:15Speaker 3: more information from you and share this with other pharmacy
- 23:18Speaker 3: owners and operators who really want to expand and using
- 23:21Speaker 3: technology in the right way to do so.
- 23:23Speaker 6: So thank you, T.W.
- 23:25Speaker 2: If you want to really have an on-it pharmacy, Technology
- 23:29Speaker 2: is important, but personal contact is still the key. I
- 23:33Speaker 2: have a pharmacist that does all of our marketing, and
- 23:36Speaker 2: she's in practitioners' offices every day. And she goes in
- 23:40Speaker 2: as a partner with them to help their patients, and
- 23:43Speaker 2: that makes all the difference. She's not a salesman. And
- 23:47Speaker 2: so that's the key is personal contact.
- 23:51Speaker 6: I agree. Builds trust. Well, thank you. Appreciate you both.
- 23:56Speaker 3: Listeners, if you have questions, please reach out to the
- 24:00Speaker 3: Pharmacy Podcast Network. There's going to be a link to CurifyLabs.com.
- 24:05Speaker 3: Once again, in our show notes, you'll see CurifyLabs.com. And
- 24:09Speaker 3: we thank you, Curify Labs. We'll talk to you next time.