Latest / Honest Esthetician Education / She Always Knew This Was Her Calling: A Holistic Esthetician’s Journey!

Transcript

She Always Knew This Was Her Calling: A Holistic Esthetician’s Journey! · Honest Esthetician Education

• 0:08
  Hi guys, and welcome to today's podcast.
• 0:10
  We have Anais, also known as Soul Aesthetics on Instagram.
• 0:15
  Thank you so much for being on the podcast today.
• 0:17
  I'm so excited to get to know you better and learn more about your business.
• 0:21
  So I appreciate you being on today.
• 0:22
  But I always started off with just hearing about your aesthetics journey.
• 0:27
  So yeah, how long have you been an esthetician and what does your business look like right now?
• 0:34
  Well, thank you again for having me.
• 0:36
  Of course.
• 0:39
  So I basically graduated 2019.
• 0:41
  Okay.
• 0:42
  And it was already mid-COVID.
• 0:45
  So it took a while for me to even get my license because they were rescheduling.
• 0:51
  I'm already like moving stuff.
• 0:53
  rescheduling the the practicals um so I didn't take my practical until like mid 2020 but I had my provisional license you know they gave me a provisional license amazing I'm doing this yeah so I kind of already had like everything set up I knew from the get-go that this is basically like my last like
• 1:16
  hurrah type of career wise yeah this is what I want to do and I'm gonna make it work um so I was just kind of saving I started saving my money um while I was in in school I well I guess I should I should back up a little bit yeah um I decided to be an esthetician really I wanted to be an esthetician when I was in high school wow I was like I think I want to do skin and my family and my boyfriend like don't do it
• 1:43
  You're not going to make any money.
• 1:45
  Oh, that's a terrible choice.
• 1:47
  Stick to something else.
• 1:48
  You were doing business like stick with business.
• 1:50
  I'm like, OK. Like, yeah, it was dumb.
• 1:52
  Wow.
• 1:53
  Let it go.
• 1:53
  So you were doing business.
• 1:54
  Yes.
• 1:55
  So I actually have my accounting degree.
• 1:57
  OK. My parents.
• 1:59
  I grew up with my parents just being entrepreneurs.
• 2:01
  I had different restaurants and businesses.
• 2:04
  Mm-hmm.
• 2:05
  So I was kind of like, okay, I have to do something in the restaurant business.
• 2:09
  Mm-hmm.
• 2:09
  So business, business management.
• 2:11
  Yeah.
• 2:12
  So I got my accounting, and I was at the restaurant helping them and going to school still.
• 2:19
  And then...
• 2:21
  I was like, I didn't want to do that for a while.
• 2:23
  My parents sold at the time one of the restaurants and I sat with my dad.
• 2:27
  I'm like, Dad, I don't want to continue my business degree.
• 2:32
  I just don't see it.
• 2:33
  I'm like, I want to do something else.
• 2:34
  Yeah.
• 2:35
  And his other option.
• 2:36
  because it's like where my parents are immigrants so I feel like everybody's like who can relate it's like you have to be like a lawyer or you have to be like a doctor yeah um in order to make it so he was like okay so you're gonna become a doctor and I was like yeah I think that's what I want I'm like I I think so so I'm like crap so what do I do then yeah um so then I'm like I think I want to do physical therapy yeah
• 3:02
  So he's like, as long as it makes you happy.
• 3:05
  Okay.
• 3:06
  So I started my physical therapy program and like two months in, I'm like, I hate it.
• 3:12
  You're like, absolutely not.
• 3:13
  I don't like it.
• 3:13
  I was really fascinated by like the facial muscles.
• 3:17
  Yeah.
• 3:18
  Um, again, like it would go back and I'm like, Ooh, so this is where this muscle connects to this.
• 3:23
  And I wonder, I'm like, so they're like talking about tension and what have you.
• 3:27
  So I'm like, so if you like massage here, it's going to help like actually the,
• 3:31
  through the neck like yeah random stuff so I was like stuck on that um so then I I switched I was like I don't want to do this I know I want to help somehow I want to use my hands and just I don't know I feel like I had like a healing touch type of thing so I stopped and I went to the counselor I'm like I don't like the program and I kind of told her I'm like I just feel like I need to do something else I'm like I don't see myself I like being physical and and
• 4:00
  I guess in like for me I'm like but I just don't find any joy yeah um and so she suggests I was like maybe I should switch like to nursing and she's like well the thing is she's like you're like it doesn't seem like you're even sure like why do you want to be a nurse I'm like because I make good money and if I don't like it I guess I'll become a doctor yeah um she's like
• 4:23
  no I think you should so then she pushed me she's like you should do like get your CNA certificate she's like that way you can kind of see if you've been like being in like a hospital or doctor setting I'm like yeah fine and it was like three months yeah I did it super simple and I was like I but I was still not satisfied I was like I know I don't want to do this yeah but when I finished my certificate you had to do like a certain amount of hours as well so they put us I
• 4:51
  I think it was for almost two months and what was it?
• 4:55
  A retirement home and different like sections every like two weeks.
• 5:00
  I was in hospice for two weeks and then I was like helping just general other stuff and helping with like physical therapy.
• 5:06
  So I was like, OK, I like doing like a little bit of everything.
• 5:09
  Yeah.
• 5:10
  There.
• 5:10
  But I found that I really liked just helping people.
• 5:14
  Like I, it didn't even matter.
• 5:17
  Like, I'm like, let me help you get out of the bed.
• 5:18
  Yeah.
• 5:19
  Let me this.
• 5:20
  And then I found myself then wanting to do like facials.
• 5:23
  Yeah.
• 5:24
  On these like elderly.
• 5:25
  Cause I'm like, they never get paid.
• 5:26
  pampered yeah and i would like massage them like let me give you a massage here release extension here yeah um let me do like a little mask and i would i would literally go to the 99 or dollar store and get those sheets yes terrible and i would like put them on the people and like let me help you and i was like doing that
• 5:47
  um and then when it stopped I was like oh man what do I do like I'm not gonna I don't want to be a CNA I'm like it was terrible the pay is terrible like um so then I I went back to school I was like I'm gonna I guess continue and finish my degree yeah and I I don't want to do business I'm like but I do know I want to help people yeah so then I decided I'm gonna do biochemistry yeah
• 6:14
  Oh my gosh.
• 6:14
  Why?
• 6:15
  Because I'm like, okay, if I don't like it, then whatever.
• 6:19
  Like, I'm like, I just think with biochemistry, I was more enticed by ingredients.
• 6:26
  So I was thinking, I'm like, oh my gosh, maybe I can create like...
• 6:31
  Skincare.
• 6:31
  Yeah.
• 6:32
  Like or work for a company and help with formulations.
• 6:35
  Yeah.
• 6:35
  And what have you.
• 6:37
  I'm like I can do that.
• 6:38
  I'm like if not I'm like I have my degree and I could still go to medical school.
• 6:42
  Uh-huh.
• 6:42
  That's what I was thinking.
• 6:45
  So I was doing that and I was doing it online.
• 6:47
  I did a lot of like my courses were online since I was in high school.
• 6:51
  Yeah.
• 6:51
  I just never liked being like one on one like in person.
• 6:55
  I hate.
• 6:55
  going to yeah so I did online um and I worked full-time so at the time I was working at a bank um which is even more crazy because it's nothing to do with even yeah aesthetics uh-huh but I somehow started working at PayPal and then I moved up and I just kept like
• 7:15
  I don't know.
• 7:15
  I was like manager and all that stuff, PayPal.
• 7:18
  And then I went to Bank of America and I just switched to different things.
• 7:21
  I ended up at BBBA and I worked in their fraud department.
• 7:25
  And I was doing anything had to do with fraud, but it was money laundering and like working with like the cops and like,
• 7:32
  the CIA for like crazy like internet like stuff like that and that was fun but it also it wasn't bringing me joy and it was very stressful yeah and I was doing my degree and throughout the years I would stop at different esthetician schools yeah check them out I would do a whole tour and I would never like
• 7:55
  at the end it'd be like no I shouldn't do this yeah it's not gonna it's not for me why did you feel that way um I think it was because of like what my parents had told me gotcha um and I think like it just has to do like now I tell people like
• 8:09
  who cares what anybody says?
• 8:10
  Yeah.
• 8:10
  Do what you want to do.
• 8:12
  Um, and so one of the, the times I remember I was driving home from work and I was just not happy.
• 8:20
  I'm like driving.
• 8:21
  I'm like, man, like my life, blah, blah, blah, like just really like down on myself.
• 8:26
  Uh huh.
• 8:27
  And I saw, um, like an esthetician school.
• 8:30
  Well, first it said like, it said Suiha.
• 8:33
  Yeah.
• 8:33
  Um, which is, I think they have two different schools.
• 8:35
  It's like Suiha and Suena.
• 8:37
  Um, um,
• 8:38
  And I'm like, maybe I can do something.
• 8:39
  I'm a masseuse.
• 8:41
  Like, yeah.
• 8:42
  So I like stopped and I went in there and I just went to the front desk.
• 8:46
  Hey, I'm looking at your programs.
• 8:48
  Like I see you do like massage.
• 8:51
  Like maybe I want to be a massage therapist.
• 8:53
  She's like, okay.
• 8:54
  She's like, maybe the lady said.
• 8:56
  I was like, yeah.
• 8:57
  I was like, or I was like, do you offer?
• 8:59
  I was like, do you do like manual facial massaging?
• 9:02
  And you're just like, no.
• 9:04
  She's like, do you want to do facials?
• 9:06
  And I was like, well, yeah.
• 9:07
  I'm saying I don't know maybe you're like I'm trying to figure this out and then she was like if you want to do facials and she's like why don't you hop next door she's like to our other school she's like it's for aesthetics and she's like but she's like if you like because I don't know we were talking I was telling her like I'm very like holistic based and I love my crystals and like I meditate
• 9:27
  So that's why I like that school.
• 9:28
  I'm like, oh, it's like so like woo-woo.
• 9:30
  Like, yeah.
• 9:31
  Let me go in there.
• 9:32
  So yeah, she's like, go over there.
• 9:33
  And I was like, oh, I was like, no, I've seen like other schools.
• 9:36
  She's like, no, this is like more like natural, like holistic.
• 9:39
  I'm like, all right, fine.
• 9:40
  Yeah.
• 9:40
  So I went next door, did a whole tour.
• 9:44
  And I just like, I don't know, like I had like this feeling.
• 9:47
  I was excited.
• 9:48
  Yeah.
• 9:48
  I feel something.
• 9:50
  I was like, I want to, I think I'm going to sign up.
• 9:52
  yeah so I'm like going through like the the class programs and stuff I'm like well I work full time like I just don't know if I can make it and the girl's like hey we offer like night school yeah like you do she's like yeah so I'm like looking at it so I'm like let me just sign up and I just signed up like I'm gonna do it now didn't tell anybody um because in my in my head I'm like look I've been
• 10:16
  changing careers and degrees so much.
• 10:20
  I'm to the point where I just don't know what I want, but I know that I've always wanted to do something in skin.
• 10:27
  I'm like, so might as well do it.
• 10:29
  And I'm not gonna tell anybody because if it doesn't work out, it doesn't work out.
• 10:33
  Nobody knew.
• 10:34
  Yeah.
• 10:34
  Like nobody's going to, it's like, nobody's going to like find out.
• 10:37
  I'm like, and I don't have that pressure of like my parents are hearing everybody tell me like, you shouldn't do this.
• 10:43
  This is the wrong choice.
• 10:44
  So I'm like, let me do it.
• 10:45
  And,
• 10:45
  So I did it and didn't tell anybody while I was in my program.
• 10:48
  I would wear my scrubs.
• 10:51
  And everybody thought that I was doing like my lab work for my other degree because I randomly had to do lab stuff.
• 10:59
  Yeah.
• 11:00
  But like the funny part, like I think about it and I'm like, it's so funny, like how in your head you are because to the point that I didn't even realize or see like, why is you wearing black scrubs to go to do labs?
• 11:11
  I'm like, when have you seen that?
• 11:13
  I know they're all like ugly blue.
• 11:15
  Exactly.
• 11:16
  But they're like, oh, she's going to do her last.
• 11:18
  Yes.
• 11:19
  And I was just doing that.
• 11:20
  Like I did it and I would work in the morning, get off work, do a little bit of online school and then head over to the actual like program.
• 11:29
  Goodness.
• 11:30
  I did that.
• 11:30
  Like I, nobody knew that I was just doing it and doing it.
• 11:34
  And then when I finished, um, or while I was finishing, I was like preparing.
• 11:38
  Cause I'm like, I don't want to work for anybody.
• 11:39
  Yeah.
• 11:40
  Yeah.
• 11:40
  So I was saving my money.
• 11:42
  I'm not like not spending anything.
• 11:45
  I was looking around.
• 11:46
  I was with my friend and like I kind of like I told her I'm like hey this is what I'm doing.
• 11:51
  She's like oh my gosh.
• 11:52
  Uh-huh.
• 11:53
  Like secrets out.
• 11:54
  Yeah.
• 11:54
  She's like does you know like your partner know and I'm like no like nobody knows.
• 11:58
  Yeah.
• 11:58
  Don't tell anybody but this is what I want to do.
• 12:00
  I'm like and what do you think?
• 12:02
  I'm like do you want to open because I was like scared.
• 12:04
  I was like yeah.
• 12:05
  Would you want to like open with me like something?
• 12:07
  Yeah.
• 12:07
  And she was kind of also like deciding like she had she worked in plastics for a while and she was also getting burnt out.
• 12:17
  She was like, I want to do something a little bit more laid back.
• 12:19
  And she had her cosmetology license and she knew everything about post-op.
• 12:23
  Yeah.
• 12:24
  She wanted to do that.
• 12:25
  So I'm like, why don't we just share the street?
• 12:27
  What do you think?
• 12:29
  She's like, oh, my God, I love it.
• 12:30
  So we ended up, like, getting our suite.
• 12:33
  Wow.
• 12:34
  Like, when I graduated, I was, like, ready.
• 12:36
  Like, we signed everything.
• 12:38
  And, yeah, like, I told, like, my family, I'm like, by the way, I, like, graduated.
• 12:43
  And this was already, like, at the end of, like, 2019, I think.
• 12:46
  Yeah.
• 12:46
  Yeah, 2019.
• 12:48
  Um, it was at the end of it.
• 12:50
  And so I had everything like my certificates and stuff.
• 12:53
  And I was just waiting to take the practical and, but they're like, well, we're going to give you guys like the provisional license.
• 13:00
  And I think it was, it was taking like, they've said like seven months.
• 13:02
  And I'm like, I remember that time.
• 13:04
  Yeah.
• 13:04
  I'm like, I cannot wait so long.
• 13:06
  I'm like, I want to work already.
• 13:07
  I was so excited.
• 13:08
  I think I'm like,
• 13:09
  you know I feel like once you graduate like esthetician school like you're like I can conquer the world and that was like you're so ready I was like in that high I was like I got this and that is I'm gonna have all these clients like that's what I was thinking oh yeah um so I'm like yeah so I did it and yeah I told my parents I'm like by the way like if you guys want to come to my ceremony and they're like whoa you graduated early and I'm like actually this is for like and like what everybody was like a little bit shocked uh-huh but I think it's because I already
• 13:39
  like my previous history like all my business classes like it really helped me like yeah I knew what I needed I know how to open like my LLC I like got insurance like everything like I had everything in the book yeah ready and I'm like look this is what I'm doing I already have my
• 13:58
  and we're gonna see like where it takes me I'm like and I'm not just like quitting my job I'm gonna stay like part-time which I ended up quitting but like super quick and I switched because they wouldn't let me do like part-time um so then I totally switched and I was like I don't even care I'll get I'm like I'll work anywhere yeah I'm like as long as I'm like getting a little bit of something so I switched and I was working at a mortgage company
• 14:21
  Okay.
• 14:21
  For like, yeah, part time.
• 14:23
  And then I started doing like taking clients and I really did not know what I was doing.
• 14:28
  I thought I knew, but it was in paper.
• 14:30
  Like I feel like anything that has to do with back end stuff.
• 14:33
  I'm so good.
• 14:34
  Like, yeah, just I'm like so analytical, like my brain, like I'm always writing stuff down.
• 14:40
  Like I have my list, like everything.
• 14:42
  But then actually like doing the work where I'm like, oh, I don't know how to process.
• 14:46
  promote myself how are you gonna get clients uh-huh and it was obviously like I feel like with everybody like word of mouth I let my family know and uh-huh I would practice on them all the time and I would do like little mobile services yes while I was this is crazy because I'm
• 15:02
  I'm not condoning this, but like when I was in a institution school, I was already hustling.
• 15:08
  I was like taking my time and I was doing facials on all my family and friends.
• 15:12
  Yes.
• 15:13
  Um, so they're like, oh yeah, no, you do a really good job.
• 15:16
  Like, let me know when you get your stuff.
• 15:17
  So I'm like, okay, I got a suite and then they started coming in.
• 15:20
  Wow.
• 15:21
  I kind of just started like on my Instagram, I was like $50, like wash off facials, um, which then I regret it immediately.
• 15:29
  Because I was getting a lot of clients, but they weren't coming back.
• 15:32
  Yeah.
• 15:33
  It's like that turn and burn Groupon type of clients.
• 15:36
  I'm like, oh, man.
• 15:37
  They don't understand the value.
• 15:39
  Yes.
• 15:39
  And I've like all my services as I started, there are like 90 minutes.
• 15:43
  Yeah.
• 15:44
  That is I really want.
• 15:46
  It's all about the experience for me.
• 15:47
  Absolutely.
• 15:48
  So I want to be like.
• 15:50
  I have to know as attentive, but make sure that you're taken care of and they're relaxed.
• 15:55
  And it's like your time.
• 15:57
  So I'm like doing $50 facial, like wash your facials and just going all out.
• 16:01
  Was that 90 minutes?
• 16:02
  Yeah.
• 16:03
  Oh my gosh.
• 16:03
  No, I was glad that you're not doing that anymore.
• 16:06
  It was wild.
• 16:07
  And I did.
• 16:08
  I'm sure the hard work in the beginning.
• 16:09
  Yes.
• 16:09
  Like I did that for probably like a month and a half.
• 16:12
  And I realized I'm like, I'm not going to do this.
• 16:15
  And then I kind of went like back to my board.
• 16:17
  Yeah.
• 16:17
  What am I doing again?
• 16:18
  Yeah.
• 16:18
  And I'm like, okay, I know what I want to offer.
• 16:20
  And I like, like, a few things.
• 16:23
  And I feel like at the beginning, I had even more things.
• 16:27
  Now, I'm shortening my menu.
• 16:29
  Yeah.
• 16:29
  But I, and I think, like, when I met Chris, I was like, I offer a few things.
• 16:34
  All these things.
• 16:34
  Yeah.
• 16:35
  Because I like them.
• 16:37
  Exactly.
• 16:38
  I always see, like, I want to treat people on treatments that I would treat myself, I guess.
• 16:44
  So at the beginning, I was doing waxing.
• 16:46
  Like, any type of waxing.
• 16:48
  Yeah.
• 16:48
  I was doing, like, full-on, like, body treatment.
• 16:50
  Yeah.
• 16:51
  And then facials.
• 16:52
  And I had all these peels.
• 16:54
  Yeah.
• 16:55
  I was just getting like blindsided by also all these tools.
• 16:59
  So you wanted all the things.
• 17:00
  I wanted everything.
• 17:02
  I was like, I want that and I want that.
• 17:04
  And I need a new microneedling.
• 17:06
  And I'm going to get this machine.
• 17:07
  Like I want, I was like buying stuff like crazy.
• 17:09
  Yeah.
• 17:10
  But also why?
• 17:11
  Because I had like, I had all my savings.
• 17:13
  So I had like a good chunk of, I've always been good just with money.
• 17:16
  So I, but I, then I realized I'm like, I need to stop because I was buying everything at hand.
• 17:22
  Anything that I would see.
• 17:23
  Yeah.
• 17:24
  I blame Savannah Boda.
• 17:26
  I'm like, that's hilarious.
• 17:29
  Anything that she would post.
• 17:31
  I'm like, bringing it on.
• 17:32
  Need it.
• 17:32
  I'm like, Savannah has it.
• 17:33
  I need it.
• 17:34
  Like that was literally like everything.
• 17:36
  And I was like, oh, girl, no.
• 17:39
  I know.
• 17:40
  You need to stop.
• 17:40
  You don't got it like that yet.
• 17:42
  Exactly.
• 17:42
  That's funny.
• 17:43
  So I really had to like stop.
• 17:45
  And then I kind of started working on my menu a little bit more.
• 17:48
  Yeah.
• 17:48
  And I just kind of been like shortening.
• 17:50
  Is this, has this been a recent transition in your business?
• 17:54
  I feel like within the last year.
• 17:55
  OK.
• 17:55
  I've been kind of playing around.
• 17:56
  I'm like, what really do I want?
• 17:58
  Like I don't do waxes anymore.
• 18:00
  I don't even like waxes.
• 18:01
  I hate waxing.
• 18:02
  That's the thing.
• 18:03
  I learned afterwards.
• 18:05
  I was like, I didn't like waxing in school.
• 18:08
  Um, so why did I do it?
• 18:09
  I'm like, I think it was just to offer it.
• 18:11
  Let me see like what people like.
• 18:13
  Um, and then somehow I, I got a lot of Brazilians and I was getting into Brazilians and I,
• 18:19
  don't like that yeah you're like wait wrong clientele like that like I don't like Brazilians at all yeah so I'm like I need to remove them oh yeah I started like removing stuff and I still have a few clients that come in and those are just like my loyal ones yeah I'm like fine I'll do it and then also I was getting a lot of um men uh like facial wax and
• 18:40
  yeah terrible I don't know if you ever wax like a face yeah on a man oh yeah I was cringing yeah bad and I was getting a lot of those for some reason I'm like no I need to stop so yeah I removed a bunch of stuff now I don't do waxing yeah I'll do maybe like a
• 18:58
  brow cleanup so I still have like my little wax but it's just for those clients oh yeah um so I don't do waxing and then I really shorten like also my peels because I at one point I was carrying so many peels yeah wasn't even using them yeah as much um and so now I'm like okay
• 19:15
  Just being selective, like what's working for me and really what route I want to go.
• 19:18
  Yeah, and what brings you joy at the end of the day.
• 19:20
  Because if you're in clinic and you're doing waxing all day and that's what you hate, it's like, why do I even offer this service?
• 19:26
  I remember when I first started, I had like three people ask me, oh, do you add waxing to your facials?
• 19:34
  And then I started thinking I was getting in my head, there's a demand for it.
• 19:36
  People need it.
• 19:37
  Yeah, exactly.
• 19:38
  I'm like, I need to make money in the beginning.
• 19:40
  But you have to think long term in your business of, okay, if this is the foundation that you're creating for your business, is this what you're, are you going to be happy in six months when you're building this business?
• 19:50
  Exactly.
• 19:51
  Um, so I love that you niche down that we teach a lot about the honor Patreon because when you're the jack of all trades, nobody knows what type of provider you are.
• 20:00
  And I love that.
• 20:00
  Like, honestly, like your Patreon is amazing.
• 20:03
  I love it.
• 20:04
  I recommend it to anybody.
• 20:05
  I, I don't know.
• 20:06
  I recommend it to Vimla Seuss.
• 20:08
  Oh, I love it.
• 20:08
  I just think like it helps like the content, maybe not like the skincare stuff, but just like the content stuff that you teach and even like also the niching down, like it has helped me.
• 20:21
  And I put so much in perspective, like when I met Chris and we were kind of talking, you need to niche down.
• 20:27
  Like, I hate that word.
• 20:28
  Yes, I know.
• 20:29
  You're like, ugh.
• 20:30
  Yes, I'm like, ugh.
• 20:31
  I'm like, twitching.
• 20:32
  Like, then my eye is twitching.
• 20:33
  I know.
• 20:34
  You know, it's like, I don't know about that, Chris.
• 20:36
  Right.
• 20:36
  But I'll think about it.
• 20:38
  Yeah.
• 20:38
  So now I'm like, okay, no, really.
• 20:40
  So I'm like starting slowly and I kind of have an idea of what I want to do.
• 20:44
  It's just sometimes implementing it, you know?
• 20:46
  Absolutely.
• 20:47
  And that's one thing that I've like realized and just learned.
• 20:51
  It's this industry is like, you're constantly like evolving.
• 20:54
  Like, really, I guess with anything.
• 20:55
  But yeah.
• 20:57
  I had it in my head that if I do something, it has to be forever.
• 21:00
  And now I'm like, no, it doesn't.
• 21:01
  It really doesn't.
• 21:03
  Yeah, you can change your perspective on certain brands, even peels that you carry.
• 21:08
  It doesn't matter.
• 21:09
  You do.
• 21:10
  You grow with your business, and you figure out what
• 21:13
  is a need for your current clientele.
• 21:15
  And if you aren't offering that service and nobody's booking it, why, why carry it?
• 21:19
  Why do I care?
• 21:20
  I was, I was doing lash lifts too.
• 21:22
  Yeah.
• 21:22
  And I don't like them either.
• 21:25
  Yeah.
• 21:25
  So it's like, like time consuming.
• 21:27
  Yeah.
• 21:27
  You're doing it and you're like, I'm not even happy.
• 21:29
  Yeah.
• 21:29
  Like, I don't like this.
• 21:30
  I'm like in a lot.
• 21:31
  Sometimes you don't even get, at least with me, I'm like, I wasn't getting like a good lift and I'm very impatient.
• 21:36
  I want to see results right away.
• 21:38
  Oh, yeah.
• 21:39
  And yeah, I'm like, I don't like it.
• 21:41
  I was giving them out for free.
• 21:43
  Yeah.
• 21:43
  If they would come and I wasn't happy, I'm like, I feel embarrassed for my work.
• 21:48
  I'm like so free.
• 21:49
  Exactly.
• 21:50
  And I never got complaints about.
• 21:52
  They're like, no, what are you saying?
• 21:53
  Like, it's good.
• 21:53
  I'm like, no.
• 21:54
  And I'm like, I don't feel good about it.
• 21:56
  I'm like, you don't understand.
• 21:57
  I'm like, I'm I don't like it.
• 21:59
  Yeah.
• 21:59
  So I'm like, I want to say that.
• 22:00
  I'm like, but I'm like, just.
• 22:03
  You're like, this one's on me today.
• 22:05
  Don't worry about it.
• 22:05
  It's on me, girl.
• 22:06
  You're like, it's not lifting the way I want it to.
• 22:08
  Yes, I'm like, it's just not working.
• 22:09
  So I'm like, I don't.
• 22:11
  I'm like, I struggle.
• 22:11
  I'm like, so why do something that I don't like?
• 22:13
  Yeah, absolutely.
• 22:14
  So yeah, that's, I'm like, I'm done with that too.
• 22:16
  And just like little things like that.
• 22:18
  Yeah.
• 22:19
  Like, I'm niching down slowly but surely.
• 22:21
  Yes.
• 22:22
  And it takes time.
• 22:23
  Like, I feel...
• 22:25
  niching down does take time because you're trying to figure out what works with your clients.
• 22:30
  It's like you have this big service menu, but what does the majority of them want?
• 22:34
  Like what and what brings you joy?
• 22:36
  But thank you so much for sharing your story in the beginning, by the way, that is so inspiring.
• 22:40
  And it sounds like you just build so much foundation with even the business and going to school.
• 22:45
  And I love how it's incorporated into your current aesthetics journey.
• 22:49
  And it's like that passion was always just sitting there.
• 22:52
  Like, it's so crazy.
• 22:53
  It's like you were meant to be an esthetician for so long.
• 22:56
  And now you're finally thriving.
• 22:58
  What is your favorite service right now?
• 23:00
  Definitely Chi Beauty.
• 23:02
  Chi Beauty and Hydrofacial.
• 23:03
  I mean, just you cannot go wrong with Hydrofacial.
• 23:05
  Do you do combo treatments with that?
• 23:06
  Yes, yes.
• 23:07
  Okay.
• 23:07
  What is Chi Beauty?
• 23:09
  So Chi Beauty, it's definitely different.
• 23:11
  Because I do a lot of holistic treatments.
• 23:14
  Yes.
• 23:15
  So if you gather from my story, I like to do a little bit of everything.
• 23:19
  But I always just kind of just, I don't know, like gravitate towards like natural stuff.
• 23:26
  Yeah.
• 23:27
  Where, yeah, I'm like making, I used to make my own masks and random stuff.
• 23:32
  Like, so.
• 23:34
  The chemistry.
• 23:35
  Yeah.
• 23:36
  So I offer like Gua Sha, right?
• 23:38
  But like I ended up finding like Qi Beauty and Qi Beauty, what really just to me, I was like, oh my God, this is magic.
• 23:47
  Because Qi Beauty is founded in the principles of traditional Chinese medicine.
• 23:52
  Yeah.
• 23:52
  With quantum physics.
• 23:55
  So how it works, it's using the fundamentals of chi, which is life force energy that circulates through our body, which is energy.
• 24:07
  So chi is basically energy.
• 24:08
  Wow.
• 24:09
  So it harnesses your own body's energy to rejuvenate the skin and it helps with.
• 24:16
  so many things.
• 24:17
  Um, it's like non-invasive, but it's a micro magnets, um, little beads that you place on the skin and you create a, like a gradient or a matrix depending on what the client is coming for, or even like what I see that it's needed.
• 24:33
  Yeah.
• 24:34
  Loss of volume, pigmentation, blemishes, inflammation is a big one really with anything.
• 24:42
  And Chi Beauty really is focusing on inflammation.
• 24:46
  Okay.
• 24:47
  So it's considered like a cold therapy treatment, although it's not cold, but because it targets inflammation.
• 24:53
  okay and you're not red like i never like you don't get red you don't there's really like no downtime like nothing with it it's just placing where you place the beads wow just let it sit and your body works it it's magic amazing as i was i was
• 25:12
  Yeah, I was like, I want to see this.
• 25:13
  I'm like, what is this?
• 25:14
  So I was reading a little bit more about it.
• 25:16
  And they mix like acupuncture as well.
• 25:21
  So I always look at the face of the map and the acupuncture.
• 25:25
  And then depending on that, I'm like, okay, let me play some beats here.
• 25:28
  Yeah.
• 25:28
  Let's do a little bit.
• 25:29
  It's called like pulling or pools, just how you make it.
• 25:33
  Wow.
• 25:34
  To, yeah, to lift, to enhance.
• 25:36
  And it works to, because it's working deeper in the surface, is regenerating your cells.
• 25:41
  Wow.
• 25:41
  So, you know, when you, as you grow older and you're aging, your cells go into a dormant state.
• 25:48
  there isn't really a lot of treatments to target the cells besides like getting some crazy like exosome treatment or something, which it's not even going to fully regenerate.
• 25:57
  Um, Chi Beauty does.
• 25:59
  It literally reawakens them.
• 26:01
  And then you're going to keep continue continuously seeing results where it's lifting the, again, the pigmentation, the texture of the skin, lift toning, lymphatic drainage.
• 26:13
  Um, so you have toning,
• 26:14
  targets everything and that's why I love it I'm like this is magic I yeah I need it in my life so and it was also during COVID it was in 2020 yes that I was like let me just see like if she offers courses at the time she was doing in person only and she was a founder the founder founder her name's Kathy Peterson she's from Australia so she is like a scientist and acupuncturist yeah so she's all into that
• 26:43
  And she created, she actually started with the HomeKit.
• 26:46
  Okay.
• 26:46
  She created the Qi Beauty HomeKit because she saw how stimulating microcirculation, there's so much benefits that you can get where it's again, healing the body and you remove toxic waste, so by lymphatic drainage.
• 27:04
  Um, and then it regenerates the cells.
• 27:07
  Yeah.
• 27:07
  Um, so she was using that in her clinic to treat people with Bell's palsy, um, people with inflammatory, um, what is that?
• 27:18
  Inflammatory like illnesses or like psoriasis and eczema.
• 27:23
  And there's another one.
• 27:25
  I, she uses it, but she has an accent sometimes.
• 27:27
  I'm like, I don't.
• 27:28
  I know you're like, hold on.
• 27:29
  Can you say that again?
• 27:30
  Oh, my God.
• 27:31
  Yeah.
• 27:32
  And she is I mean, she's a total.
• 27:34
  She's amazing.
• 27:36
  Yeah.
• 27:36
  So knowledgeable that when I speak to her, I really feel like I feel dumb.
• 27:42
  I'm like, although I understand it.
• 27:44
  What are you saying?
• 27:45
  I know because she uses all these big words like when the microbe yeah the stratum cornea and then it goes into the laxity of the gradients and I'm like what you're literally placing these beads are is there a serum that you use under it or is it mostly just these beads that you're placing strategically you just place the beads all I use is like conductor gel okay because it needs water
• 28:08
  Okay.
• 28:09
  It's activated by that.
• 28:10
  Okay.
• 28:10
  I mean, not even like waters.
• 28:12
  It has to be like the gel because you just put like a light coat of it and then you place the beads and then they it's for.
• 28:18
  Do you feel anything when it's on the skin?
• 28:20
  You do.
• 28:21
  Okay.
• 28:21
  So sometimes if like lifting treatments or it doesn't even necessarily have to be a lifting treatment, you are feeling like that slightly pull.
• 28:30
  Ah.
• 28:30
  So sometimes, I always say, like, around the nose area.
• 28:33
  Okay.
• 28:34
  If you do a really good massage, like lymphatic massage or just facial massage, if you've received one, you can tell how the tension has gone away when, like, you're right here.
• 28:45
  It's always right here.
• 28:45
  You're like, oh, it feels...
• 28:46
  kind of itchy, but it's like lifting.
• 28:48
  It's lifting.
• 28:49
  And then also you feel like a burst of energy sometimes, um, when the treatment is on.
• 28:56
  Um, and then I guess like another cool part that I thought was amazing is because again, it's,
• 29:03
  like holistic and natural yeah it's like for your well-being so it balances like your chi yeah so in a way it's like aligning you i'm not chakra wise but like your chi your energy so it promotes like well-being um for the whole body so it's not even although i'm just putting it on the phase you're going to see like results like it's helping your body yeah your body's vitality and everything incredible
• 29:26
  So when you combine it with Hydrofacial, is this like the last step that you do or do you do it in the middle of it?
• 29:31
  Do you remove the beads?
• 29:32
  I do it in the middle.
• 29:33
  Okay.
• 29:34
  Really.
• 29:34
  And the cool thing about Chi Beauty is that you can really combine it with so many treatments with peels if you want to put it after because, again, it's anti-inflammatory.
• 29:46
  I love combining it with microneedling.
• 29:49
  I'll do microneedling and either I'll do it right after or I have the client come back like two days later.
• 29:55
  And then we do a full chi treatment because it's going to enhance the results even more.
• 30:00
  Yeah.
• 30:01
  And lift and just, again, everything.
• 30:03
  Um, so I combine it like that.
• 30:04
  And when I do the hydrofacial is like in between and then I just finish, you know, with serums and stuff at the end.
• 30:11
  Um, but yeah, so you can micro microcurrent.
• 30:14
  I offer microcurrent.
• 30:15
  So I love combining it with that.
• 30:17
  Nice.
• 30:17
  Red light therapy.
• 30:18
  Like amazing.
• 30:20
  Use it.
• 30:21
  So it sounds like it's great for like combining modalities.
• 30:24
  Wow.
• 30:24
  And actually the hydrofacial and the chi one, that is like my top treatment.
• 30:29
  Wow.
• 30:30
  And I, at the beginning, I was a little bit nervous because it's, it's like my priciest treatment.
• 30:36
  Um, it's like 400 bucks for me.
• 30:37
  And I'm like, Ooh, that's pricey.
• 30:39
  I don't know if people are going to want to do it.
• 30:40
  And no, like people love it.
• 30:43
  Once they try, that's the thing.
• 30:44
  Once you try chi beauty, people are like, wow.
• 30:45
  Yeah.
• 30:46
  It's the same with Hydrafacial.
• 30:47
  Yeah.
• 30:47
  So I either have like my regulars like Hydrafacial or they do Chi Beauty.
• 30:53
  And then they're like, I'm going to treat myself.
• 30:54
  I want both.
• 30:55
  Yeah.
• 30:56
  So it's always just that.
• 30:58
  Of course, like Dermoplane.
• 30:59
  I feel like Dermoplane is always...
• 31:01
  like everybody's like add on.
• 31:03
  Yeah.
• 31:03
  So yeah.
• 31:04
  Like dermal plane is always like added to all of those, but I just like that it's so versatile and you can use it with anything.
• 31:11
  Um, if you have like fillers and Botox, it's going to enhance the results because again, it's just, it's healing you from the inside out.
• 31:20
  So it's going to prolong the results.
• 31:22
  And that's why I'm such an avid.
• 31:23
  I'm like,
• 31:24
  If you have fillers, Botox, get the home kit.
• 31:27
  Yes.
• 31:27
  Because it's going to help you.
• 31:29
  And maybe you won't even need it later on.
• 31:31
  Uh-huh.
• 31:31
  I love how it supports the whole of you marketing yourself as a holistic esthetician.
• 31:37
  What have you found success as far as combining treatments and marketing yourself as a holistic esthetician?
• 31:44
  I feel like I wasn't doing that as much until really like last year.
• 31:49
  Okay.
• 31:49
  Because I, I think I was more, it was also like, where do I fit?
• 31:55
  Yeah.
• 31:55
  Like, because I love like my whole holistic side, like, but I also love corrected treatments.
• 32:02
  Yeah.
• 32:02
  So I felt like such a fraud if I called myself a holistic esthetician.
• 32:08
  Yeah.
• 32:08
  And I'm over here offering peels and all this stuff.
• 32:11
  I'm like, but then also with corrective, I'm like, but the thing is I am, I like use, like I do a lot of massages on my treatment and it's not just like a foo-foo nice.
• 32:22
  Like I'm going to feel relaxed massage.
• 32:23
  Like I do like tension release.
• 32:25
  I use gouache.
• 32:26
  I do like cupping on the face almost with all of my, my treatments.
• 32:31
  Um, I really incorporate breathing.
• 32:34
  Um, I, so I call it like I infuse, um,
• 32:37
  like Reiki in there.
• 32:38
  Like I'm like, I'm going to be a Reiki master because I'm crazy.
• 32:41
  And again, I'm like, let me, let me do something else.
• 32:44
  Um, so I infuse like Reiki into my treatment and that's just more again, like healing, like it's, it's more healing.
• 32:52
  So that's why I'm like, okay, I feel like I, now my treatments are, I wouldn't even consider like, I'm like, what is it?
• 32:58
  Holistic, correct, corrective.
• 33:00
  So now I just say, I'm like, I'm like a Luxe, like infused, like infused treatments.
• 33:05
  treatment uh-huh um and that's I feel like that's how I now like promote myself yeah but like also like that what really helped me was like after like you guys came and helped me with my content because I was I just didn't feel confident enough to even post my stuff yeah and I've had cheap beauty since the start wow I
• 33:26
  people that have tried it love it but I just don't I wasn't promoting it as much because I just I I feel like I wasn't aesthetically like capturing what I want people to see I'm like this is such a beautiful treatment oh yeah it just it looks stunning beautiful um and the results are amazing I'm like but how can I like market and how can I even post about it yeah and when I post people are like okay whatever like
• 33:50
  moving on.
• 33:50
  Yeah.
• 33:51
  But I feel like now after I have like my content, it has helped me like now almost every treatment is like chi.
• 33:57
  Wow.
• 33:58
  It's because of that.
• 33:59
  Cause I, and I feel confident in, in posting my stuff because of it, like you guys do amazing work.
• 34:05
  It's like beautiful work.
• 34:06
  And I love it.
• 34:07
  Um, so that has really helped me just grow.
• 34:10
  And I mean, I've even seen it.
• 34:11
  Um, okay.
• 34:13
  So re I'm like back up.
• 34:14
  Um,
• 34:15
  I was really like nervous even coming here because like, I see like, you guys are doing like amazing things.
• 34:20
  And I was getting so nervous because I'm like, Oh my gosh, I'm like, you have like Savannah Boda.
• 34:27
  What the heck?
• 34:29
  I'm like, I can't, I'm like, I can't, I can't go.
• 34:31
  I'm like, I was like telling, I was telling my friend, I'm like, I think I'm just, is it bad?
• 34:35
  I'm like, what if I text Victoria?
• 34:36
  Like, I'm not even kidding.
• 34:37
  I was like, I'm going to be like, so sorry, Victoria.
• 34:39
  I think I should wait until I have like more followers or something.
• 34:42
  something oh my gosh and I like I was like going through it I'm like I can't do this I'm like yes I can't I'm like no I can't I'm so glad you made it thank you so much so thank you but then I'm like no but I do feel like I I know my craft and I know what I'm doing I'm like I just need to
• 34:58
  be confident and again it's like even just starting to post stuff and I I see it and I see the results and I even see like more opportunities coming in because of me like posting now like about yeah beauty um so now it's just like I'm like if you want like a holistic like luxe treatment like come like come to me because again it's it's infused with corrective and holistic yeah um and I
• 35:21
  I love and I think that you can be I truthfully feel like you can be holistic, like a holistic corrective provider.
• 35:27
  I see it all the time.
• 35:28
  I think it is a little bit more niche, I guess you'd say, because I think it's kind of a interesting way on how to market yourself when you're a mixture of both.
• 35:37
  Don't get in your head about it.
• 35:39
  You are amazing.
• 35:39
  Like, I mean, I'm so glad that you made it here today.
• 35:43
  And you are incredible.
• 35:44
  I think that you'd be surprised how many people struggle with being confident.
• 35:48
  Number one, showing themselves on camera, showing their work, putting yourself out there.
• 35:52
  So I'm so proud of you for just getting past that point.
• 35:56
  Because a lot of people struggle.
• 35:58
  with that I mean and I think that's like that's what I've realized nowadays and I'm like yeah you know it's not just me I'm like I know it's something that people struggle in general um to where I like like I started this year and I'm like I I'm gonna be a yes like it's my yes year I'm like I'm gonna say yes to whatever I'm like and see like where it takes me but so far it's been really good um because again I'm like I I feel confident I'm like out of my head
• 36:23
  Yeah.
• 36:23
  But what I preach a lot, I'm like, you really need to put in like the work, like the inner work.
• 36:29
  Like, what are your traumas?
• 36:31
  Yeah.
• 36:32
  Honestly, I'm like, why are you why do you feel this way?
• 36:35
  Why do you have those intrusive thoughts?
• 36:36
  I'm like, because they all stem from something, some sort of trauma that you don't know you have.
• 36:40
  Yeah, absolutely.
• 36:41
  So just like putting in the work for me has helped me just become more confident and.
• 36:47
  and I know like I provide good value yeah so that has helped me so much and so now it's like like I have I'm here right but like the next like next week I have like another podcast that I got invited and it's like also talking about chibi yeah it's like different stuff but it's like
• 37:05
  cheat yeah cheap beauty which i'm like i love it because that's i'm the only one in arizona who offers it wow um and it's been like that for a few years and i just i'm like why don't i off like why am i not saying anything about this amazing treatment uh-huh um like my mom is obsessed with it i'm obsessed with it i love it and i'm like proud to say i'm like look guys like i'm 35 i don't have fillers i don't have botox yeah i'm like incredible have any wrinkles yeah and maybe like
• 37:34
  a few I'm like but even still I'm like I seriously owe it to like Chi and although like I didn't have like the home kit for a while and it was because I wasn't selling it yeah I was using it all myself you're like it's all going towards me I'm like look at all the results guys look at this I look good yeah they're like oh what is that like oh I don't have the home kit
• 37:55
  but I can order it for you.
• 37:56
  Now I'm like, let's order it.
• 37:59
  So yeah.
• 37:59
  So just like little things like that.
• 38:01
  That's what I feel has really helped me.
• 38:03
  Yeah.
• 38:04
  Um, just be more confident in myself.
• 38:06
  And yes, a lot of people do struggle.
• 38:08
  And now I'm like, let's just talk about it.
• 38:11
  You guys, you're good.
• 38:12
  Like really look within yourself.
• 38:14
  What is it that you, that you're struggling with?
• 38:17
  Because sometimes it's just the minor things.
• 38:20
  And yeah, yeah.
• 38:22
  And we compare ourselves to so many people.
• 38:24
  I mean, you just sharing that, I'm like, oh, wow, I didn't even, there wasn't one thought in my head that like, oh, my gosh, just because I had somebody on my podcast, somebody's going to be intimidated.
• 38:33
  And it's just like so eye-opening for me.
• 38:36
  And that's why I love connecting with other estheticians.
• 38:38
  I love hearing other people's stories because you'd be surprised.
• 38:41
  how much impact this podcast is going to have on somebody like truthfully you may think that you're like oh I'm just a provider in Chandler Arizona and you would be surprised how many people will relate to your story and you don't even know so yeah thank you so much again for sharing your story and just coming and stepping out of your comfort zone I think that's huge to not put yourself in a box because opportunity I was just talking to another esthetician opportunity is waiting for you yeah
• 39:06
  You just got to put yourself out there.
• 39:07
  It really, it really is.
• 39:09
  And that's, that's what I've learned.
• 39:11
  And I think it's, I'm just like embrace a change.
• 39:14
  Yeah, absolutely.
• 39:15
  And it's okay to be like nervous.
• 39:18
  Like I said, I was like nervous a few days ago and it was weird.
• 39:21
  Like even today I was like, oh, I'm probably going to wake up so nervous.
• 39:24
  I was calm.
• 39:25
  Oh, good.
• 39:26
  Like, I don't know what's happening.
• 39:27
  My friend was, like, helping me get ready.
• 39:29
  And she was nervous.
• 39:31
  I'm like, why are you nervous?
• 39:32
  You're like, you're rubbing off on me.
• 39:33
  Yeah, I was like, why are you nervous?
• 39:34
  And she's like, I'm so nervous for you.
• 39:36
  And I'm like, don't.
• 39:37
  You're like, leave that energy over there.
• 39:38
  I'm like, I'm good.
• 39:39
  You need to relax.
• 39:40
  I was like, I'm very okay.
• 39:41
  Don't bring that over here.
• 39:42
  I'm like, I'm very okay right now.
• 39:44
  That's so funny.
• 39:44
  I'm like, I was in my head.
• 39:45
  I'm like, but now I'm not.
• 39:46
  I'm like, I'm good.
• 39:47
  Good.
• 39:47
  She's like, okay.
• 39:49
  She's like, yeah, yeah, yeah.
• 39:50
  But I could like see her.
• 39:51
  I'm like, she's so nervous for me.
• 39:52
  I'm like, how cute.
• 39:53
  I'm like, thank you.
• 39:54
  You're like, well, I'm not nervous anymore.
• 39:56
  So thank you.
• 39:56
  Thank you.
• 39:57
  I'm like, I got this.
• 39:58
  I'm like, I'm good.
• 39:59
  Absolutely.
• 40:00
  I want to touch on COVID and you opening your business right outside of aesthetic school.
• 40:06
  I personally tell people, I'm like, get your foot in the door before you go.
• 40:10
  What made you so confident?
• 40:11
  What was that process like?
• 40:13
  I, well, I think like how we were talking earlier, I guess I ramble off by the way.
• 40:19
  Sorry.
• 40:20
  This podcast is conversational.
• 40:22
  Like when we were talking earlier, I guess like the point that I was going to say, I'm like, like listen to like your intuition.
• 40:28
  And I think like once I was like, I'm so sure.
• 40:32
  And I just, I don't know, like I just had something like I felt it with within me.
• 40:37
  Like, I know I have to do this and it doesn't matter.
• 40:41
  Yeah.
• 40:43
  I believe like you are what you think.
• 40:46
  I'm like, so if I'm thinking like, even like with COVID and a lot of maybe this controversial, but a lot of my family was like, we would butt heads.
• 40:54
  Cause they, you know, a lot of people were scared.
• 40:57
  A lot of people were scared.
• 40:58
  They didn't know what was going to happen.
• 41:00
  And,
• 41:00
  And I was like, things are going to be great.
• 41:03
  Yeah.
• 41:04
  I'm like, things are happening.
• 41:05
  You just have to believe in yourself.
• 41:06
  I'm like, and it doesn't matter.
• 41:08
  Like, just do it.
• 41:10
  Yeah.
• 41:10
  I'm like, you just have to follow through.
• 41:12
  I'm like, if you don't follow through, then, I mean, what do you, you want to have regrets?
• 41:17
  Like when you're, I don't know, and you're, I don't know.
• 41:19
  dead breath or something yeah exactly like it sounds like morbid but seriously yeah it's so true do you want to have regrets or do you want to be like hey I know I gave it my best I know like I was going back and forth but hey at the end of the day I decided to do it and it made me so happy and I'm here
• 41:35
  And yeah, like, I mean, I'm happy.
• 41:38
  I'm less stressed.
• 41:40
  I was always so stressed.
• 41:41
  I suffered from vertigo for so since I was actually a young kid.
• 41:45
  Since I was eight, I struggled like so much.
• 41:49
  And that's why I actually turned, I guess, more like holistic because I was seeing so many doctors and they never knew.
• 41:55
  And then one day I'm like, I'm just going to go to like a naturopath.
• 41:58
  Yeah.
• 41:59
  Let's see.
• 42:00
  And like she was she recommended meditation and she was like.
• 42:03
  self-help books I'm like this is dumb uh-huh I'm like you're giving me a book like what is like give me something yeah exactly and she's like no like acupuncture and whatever and I'm like okay so I started like incorporating that yeah and I feel like I became very in tune with myself um
• 42:22
  So, like, I always say, like, like, I go through, like, vibes.
• 42:26
  I'm like, if I see something, I'm like, oh, I know I don't want that person in my life.
• 42:30
  Like, and it's no disrespect to that person.
• 42:33
  But I just, I don't want to bring that energy.
• 42:35
  Absolutely.
• 42:36
  Like, my bubble.
• 42:37
  Yeah.
• 42:37
  Type of thing.
• 42:38
  And just like following your intuition.
• 42:41
  And I think it has proven to me like throughout the years, I'm like, wow, I had that gut feeling.
• 42:47
  Yeah.
• 42:47
  Um, that I was even like, I would get butterflies or I would have even like burst of like jolts of energy.
• 42:53
  I don't even know how to explain it.
• 42:54
  That sounds weird maybe.
• 42:55
  No.
• 42:56
  But it was like that, that I'm like, I just, I just know I have to do this.
• 43:00
  Yeah.
• 43:01
  So I forget about COVID.
• 43:03
  I'm like, yeah, it does not happening.
• 43:05
  Doesn't exist.
• 43:06
  Yeah.
• 43:06
  It doesn't exist to me.
• 43:07
  Um, I, I'm like my whole thing.
• 43:10
  I'm like, I'm being cautious.
• 43:11
  Like we are taught in school how to sanitize and you know, everything I was doing everything.
• 43:18
  And I like made sure to tell like my clients, like they would come in and I'm wearing mask.
• 43:23
  Okay.
• 43:24
  Remove your mask.
• 43:24
  I have a mask.
• 43:26
  Um, and I have like those crazy ones.
• 43:28
  Yeah.
• 43:28
  I didn't like the masks, you know?
• 43:30
  I'm like acne I know right so I had like the crazy just the one that would cover like your whole face yeah you still see me so I was like wearing those um and just being like making sure I'm like yeah and disinfecting it was a crazy time I remember that I was wearing those huge goggles
• 43:46
  Yes.
• 43:47
  Yeah.
• 43:47
  So people, you know, and yeah, exactly.
• 43:51
  It was a shield.
• 43:52
  And people, I think like, that's another thing because I would have friends are like, oh my gosh, are people going to want to go because of COVID?
• 44:00
  Yeah.
• 44:01
  And I'm like, well, I'm like, if they don't come, it's for a reason.
• 44:05
  I'm like, and I honestly don't want those type of clients.
• 44:07
  Yeah.
• 44:07
  I'm like, I'm going to attract who vibes with me, like with my energy.
• 44:11
  Exactly.
• 44:12
  And I have not had like one bad experience at all with my clients.
• 44:18
  And and yeah, like we're like, I'm always so honest and direct and.
• 44:24
  and maybe i think at the beginning i might have been a little bit awkward but it was like you know nervous learning yeah how do i do this exactly i feel like are people gonna like what i i forgot to offer her my skincare you know like at the beginning kind of but just i think it was just like getting in um like the groove yeah you start repeating things over and over and you're like this is like this is how i need to do it i was working on massage envy um and
• 44:49
  That was my first job as an esthetician.
• 44:51
  Oh, really?
• 44:52
  Well, I was in esthetician school.
• 44:54
  I was like, let me get another job.
• 44:57
  Were you like front desk then?
• 44:59
  I was front desk, yes.
• 45:01
  And I wanted to work at Massage on V because I had this other friend who was an esthetician.
• 45:06
  and she worked at massage mv for many years yeah and she was like winning all these awards but she had like all this knowledge on skincare and i that's what i was like i need to go there because what if i can learn i'm like maybe they'll teach me and because they knew i was an esthetician wow they were like always putting me like front and center they're like talk about this product like
• 45:30
  And that really helped me sell.
• 45:31
  Amazing.
• 45:32
  I knew how to like just talk about it.
• 45:34
  I would sell more than the esthetician.
• 45:36
  Oh my gosh.
• 45:37
  And then I would get mad because I didn't get any, like, you know, I wasn't getting any commission.
• 45:40
  You're like, I'm not getting any commission.
• 45:41
  This is the groundwork.
• 45:43
  And I was like, man, I'm like, can I make commission?
• 45:45
  I would like tell the manager, she's like,
• 45:47
  It just doesn't work.
• 45:48
  Just like finish.
• 45:49
  Get your license.
• 45:50
  Yeah.
• 45:50
  And but in my head, I'm like, I don't want to work here.
• 45:52
  Yeah.
• 45:53
  I'm not going to be working for you.
• 45:55
  Exactly.
• 45:56
  But yeah.
• 45:56
  So like just even working at Massage Army helped me.
• 45:59
  Yeah.
• 45:59
  Just product knowledge and how to speak to people about like different things.
• 46:03
  Yeah.
• 46:04
  That sounds like that was like your first job into aesthetics.
• 46:07
  Yeah.
• 46:07
  I always recommend people getting their foot in the door and learning ingredients, how to sell, how to talk to people.
• 46:13
  But it sounds like you got that groundwork while you were in school.
• 46:15
  Yeah.
• 46:16
  Yeah, yeah, yeah.
• 46:16
  So it was helping me.
• 46:18
  And while I was in school, this is how I also knew I'm like, I'm definitely going to be different because I was in school.
• 46:24
  And when we learned like the massage portion, I was like, why are we doing five minutes?
• 46:30
  We need more.
• 46:30
  I was like, I saw, I remember when we first did it.
• 46:33
  I was like, oh my God, what a difference.
• 46:35
  Like just on that five minute massage.
• 46:38
  And so I'm like, can we do more?
• 46:39
  I'm like, is there more benefits?
• 46:41
  Teach us more.
• 46:42
  And they're like, yeah, well, no, like this is it.
• 46:45
  I'm like, what the heck?
• 46:46
  Yeah.
• 46:46
  So I started like looking because of massage envy, I learned about gua sha.
• 46:49
  Wow.
• 46:50
  Because another therapist always carried a gua sha.
• 46:53
  And then I received a massage.
• 46:55
  He tried the gua sha on me and I'm thinking about it and the way he was also explaining it.
• 47:00
  He's like, yeah.
• 47:01
  So, you know, it helps with tension and blah, blah, blah.
• 47:03
  And we're moving like flow and blah, blah.
• 47:05
  And I'm like, okay.
• 47:06
  I'm like, so can you use it on the face?
• 47:08
  Yeah.
• 47:09
  He's like, yeah.
• 47:09
  He's like, but not like this.
• 47:10
  I'm like, okay.
• 47:11
  I'm like, do you know how to do it?
• 47:12
  He's like, no.
• 47:13
  He's like, I just do body.
• 47:14
  Yeah.
• 47:15
  Oh, I'm like, how did you learn it?
• 47:17
  He's like, oh, I went to school.
• 47:18
  I'm like, yeah, but do they do the face?
• 47:20
  Yeah.
• 47:20
  He's like, no.
• 47:21
  So I started like researching.
• 47:23
  I'm like.
• 47:24
  Gua Sha like yeah I couldn't find like a bunch of stuff like I couldn't so then I was going to YouTube and I'm like okay this is how this person is doing it and I was just I went through this whole like rabbit hole and then I saw a few other people who was like offering it and I went I got a facial and it just didn't seem right to me yeah I'm like why she was like pulling my skin it was hurting a little bit and I'm like
• 47:48
  this isn't ouchy I was like I don't think this is right uh-huh and in my head I'm like why is she she's like pulling my skin I'm like she's gonna give me wrinkles yeah I was like thinking about that I was like she's gonna give me wrinkles oh no so then I was like okay no I need to find something else and I asked her I'm like how did you learn it and she she was like I just do it and I'm like
• 48:06
  you just do it and then so I started researching more and I was finding out that a lot of people are just kind of doing it just because they want to they're like it's nice it goes like this and I'm like but it I was like I just I'm like I feel like it's not good I need something so then I found this acupuncture um also naturopath doctor yeah in Scottsdale and I like sent her a message I'm like do you
• 48:32
  like training because I was looking at her stuff and she was like oh my gosh I have a gua sha course and she's like I just did it because again it was COVID and she's like I like offer it here like there's videos I'm like okay so she sent like she sent me the thing and I did the course but then I knew I was like okay I know what she's talking about and the reason I even chose her was because it was acupuncture and I'm like I know she knows yeah um she's gonna be more intertwined with like traditional Chinese medicine I'm like if she
• 49:02
  freaking is an acupuncturist I'm like I have to like try it and so that's how I first got like certified and then I just found more people like out of the country um when I did the chi beauty treatment actually Kathy asked me she's like why do you want to offer this treatment and I'm like telling her like it's holistic and blah blah I'm not obsessed she's like okay she's like what do you know about acupuncture and I was like what what
• 49:31
  what do you mean yeah she was like what do you know she's like do you can you tell me where the gal bladder point is I'm like yes okay like it was like an interview and I'm like I I was like oh my god well I didn't expect this because normally for us you buy a course you take in that's it oh yeah she like was vetting people wow um so I'm like okay yes this and I'm like this is how I know and like I'm on teaching like showing her
• 49:56
  Yeah.
• 49:56
  I'm like, I know that this is for this.
• 49:58
  I'm like, if you go here and you stimulate, it's going to like help with deep puffing and blood.
• 50:02
  She's like, okay.
• 50:03
  She's like, so you, she's like, what other treatments are you doing?
• 50:05
  I'm like, well, I do gua sha.
• 50:07
  She's like, how do you do gua sha?
• 50:08
  Like, how do you perform it?
• 50:10
  She's like, how do you hold a tool?
• 50:12
  Oh my goodness.
• 50:14
  Full on interview.
• 50:14
  Yeah, I was like this.
• 50:15
  And she was like, okay.
• 50:17
  Yeah.
• 50:17
  She was like, all right.
• 50:17
  She's like, I'm going to send you some other questions and like send me stuff.
• 50:20
  I'm like, okay.
• 50:21
  But she, so she was like vetting.
• 50:22
  She's like, I, and she was trying to make sure.
• 50:24
  She's like, I want to know.
• 50:25
  Cause she said, she's like, it's an intensive, uh, like training.
• 50:28
  Yeah.
• 50:29
  She's like, it's an intensive training.
• 50:30
  She's like, you need to have some sort of background and know about acupuncture.
• 50:34
  Yeah.
• 50:35
  And know about like the lymph and muscle insertions and things like that.
• 50:40
  And I was like, that helped.
• 50:42
  I was thinking like my PT stuff.
• 50:44
  Yeah.
• 50:45
  And it's funny because I still have like my muscle.
• 50:48
  Like crazy how it all correlated together in your journey.
• 50:51
  I was like, I know this.
• 50:53
  So she's like, OK.
• 50:53
  So she's like, later on, she's like, OK, yeah, like you can take it.
• 50:56
  I like that.
• 50:57
  You know, you are leaning towards natural stuff.
• 51:00
  She's like, so you know what you're doing.
• 51:02
  Like, OK, cool.
• 51:03
  Yeah.
• 51:04
  It's because of that, because I'm like, OK, if I wouldn't have known how to even properly do a gua sha, I would have not been able to offer this treatment.
• 51:13
  Totally.
• 51:13
  I think like she's changed it a little bit, but but still, like that really like just proved to me I'm like that I am also in the right direction.
• 51:20
  track yes because again like i was in school and i was doing like different research on things that i wanted to do um so i i have a bunch of certifications for gua sha that i've been taking and also like facial massage because again i'm like i know there's something with the like the face where you massage it a certain way or you release tension another muscle like it's gonna lift it's gonna tone like all that stuff
• 51:44
  Wow.
• 51:44
  So I was I was like doing all of that.
• 51:46
  That's why when I said like I was ready when I graduated was because I was like preparing myself.
• 51:51
  Yeah.
• 51:52
  I want to do this.
• 51:52
  So I'm going to learn and I'm going to make sure that I that I learn it because I just don't.
• 51:57
  It wasn't a joke.
• 51:58
  And accounting, you were like saving for your business.
• 52:01
  Everything.
• 52:01
  Your whole story is crazy hearing it.
• 52:04
  each step just like it just sounds like the perfect journey for you I mean I really believe it was I yesterday I had um like a zoom call with with a school that they have like this career program thing and my friend asked me to be in it and I was like a little bit nervous I'm like whatever I'm like what if I don't know they don't like it or what am I going to talk about right and that like I'm talking about you know what I'm talking about today and even saying it out loud I'm
• 52:32
  huh I'm like I've done some crazy stuff I'm like but it has all helped me oh yeah somebody asked me they're like do you regret um like not going to a statistician school like right off the bat like I think at the beginning when I was when I enrolled in a statistician school I was already oh my gosh
• 52:49
  I was about to be, I was between 27 or no, 28, about to be 29.
• 52:55
  Yeah.
• 52:57
  And I was thinking, I'm like, I'm old.
• 52:59
  Like, I'm so old.
• 53:01
  I'm so embarrassed.
• 53:02
  I'm going to be.
• 53:02
  You look 20 though.
• 53:03
  Thank you.
• 53:04
  You're welcome.
• 53:04
  I was like, I'm going to be the only one that's like old.
• 53:08
  And so I was a little bit nervous, but when I got there,
• 53:12
  I mean there was so many like so many women and yeah there was people still in high school to literally like I met this like 56 year old and she was a nurse so amazing she was a nurse and then I met this other like mom that also was like almost in her 50s and yeah you know what I'm like maybe I'm not too old no never too old to start anything so so yeah like I was a little bit like
• 53:35
  just iffy about that and i like i told her i'm like actually no i'm like because it helped me it helped me like prepare myself at the end yes there's been up and ups and downs like with anything but yeah i felt super prepared i'm like because i i had my funds yeah i did my research i
• 53:52
  knew what I wanted to offer you were doing all the groundwork I'm like I know how I'm like when people and I'm surprised that people sometimes don't even know how to open an LLC though yeah I do and I'm like what the or they paid somebody to open an LLC and I'm like you know that's free you could have reached out to me like I could have told you the information for free that's free I'm like you could have done everything for free exactly like so it's like I knew all of that I knew to look for like what license I needed if I needed like a state license
• 54:18
  yeah what were the biggest challenges you would say in the beginning like I would say your first few months of opening what did you realize opening up your business you know what I'm like I'm like I know right I'm like I'm so I've never talked about this and I don't even know you can talk about it yeah I'm like I'm gonna like whatever and that's okay so my challenge was and I started right off about the year that I opened I had a really good friend uh-huh emphasis on hat
• 54:45
  Yeah.
• 54:47
  Um, and she was my model when I was in school and she was coming and seeing me, um, when I opened and I started doing like, well, I was doing peels on her, like everything.
• 54:58
  Um, we were working, she had melasma.
• 55:01
  So we did a peel like, well, again, she was coming often.
• 55:06
  Um,
• 55:07
  Yeah, we did appeal on her.
• 55:08
  She already knew everything, you know, post up all that stuff.
• 55:11
  What you have to do.
• 55:13
  Well, when she left, she told me she's like, I really want to go to the gym.
• 55:17
  I was like, you don't want to go to the gym.
• 55:20
  What are you saying?
• 55:22
  Don't go to the gym.
• 55:23
  She's like, okay, fine.
• 55:26
  I'm like, all right.
• 55:27
  And because it was COVID, right?
• 55:29
  She had to wear masks.
• 55:31
  um where she worked and she's like is it gonna be okay and I'm like well if you can remove the mask because she worked at a like a doctor's office so she actually had like those on it thingies and then she wore like the mask yeah so she was like am I like should I wear it and I'm like if you're not sweaty you're good yeah I'm like but if you're constantly moving then no remove it yeah because it can I'm like it can get infected I'm like yeah I can get right like you don't want that okay cool
• 56:00
  She leaves, sends me a text that night, a picture.
• 56:04
  She said, I went to the gym.
• 56:05
  Oh, no.
• 56:06
  And I'm like, what?
• 56:07
  And she's like, oh, she said, I went to the gym.
• 56:09
  And when I got home and I showered, she's like, you know, I love my verbatim, my scorching hot showers.
• 56:16
  No.
• 56:16
  She's like, my skin fell off.
• 56:19
  And she sends me a picture and where the melasma was completely inflamed red.
• 56:27
  No skin.
• 56:28
  I'm like, so I'm immediately freaking out.
• 56:31
  I'm like, oh my God, you shouldn't have done that.
• 56:33
  She's like, okay.
• 56:35
  She's like, is it going to go away?
• 56:36
  I'm like, well, don't put anything on it.
• 56:38
  Yeah.
• 56:39
  And I was like, I told her, I'm like, don't put like nothing.
• 56:42
  Yeah.
• 56:42
  Use this.
• 56:43
  At the time I was carrying Hyalunia.
• 56:44
  Because it's.
• 56:45
  Again.
• 56:45
  It's also very natural.
• 56:46
  Yeah.
• 56:47
  Um.
• 56:48
  So.
• 56:48
  There's a.
• 56:49
  Though they changed it.
• 56:50
  But it was a. Colloidal spray.
• 56:52
  Yeah.
• 56:52
  Which I. I always say.
• 56:53
  I'm like.
• 56:53
  It's a. Hypoclorous acid.
• 56:55
  Yeah.
• 56:55
  Like spray basically.
• 56:56
  But colloidal.
• 56:57
  Yeah.
• 56:58
  Um.
• 56:58
  So.
• 56:59
  She had that.
• 56:59
  I'm like.
• 56:59
  Use that.
• 57:00
  It's going to help with inflammation.
• 57:01
  And healing.
• 57:02
  Yeah.
• 57:03
  And I had her come in.
• 57:04
  Like the next day.
• 57:04
  I'm like.
• 57:05
  Let me do red light therapy.
• 57:06
  Yeah.
• 57:07
  Yeah.
• 57:07
  Um.
• 57:08
  Okay
• 57:12
  swollen like crazy yeah it looked like she had a nose job oh my gosh all of this was swollen yeah and then i found i'm like i'm concerned i'm like because even if that happened where she went to the gym and stuff yeah
• 57:27
  why is she so swollen yeah and i'm like that's concerning to me i immediately send like a picture to my past instructors and my medical director i'm like what i'm scared yeah what is this uh-huh um so it was like it was hard yeah going through that and then um after everything like because it was back and forth for like two weeks yeah yeah
• 57:50
  she kept getting like swollen it would go away whenever we would do the red light therapy she would leave and it was fine and it was a little bit crusty where the skin was she's like is it gonna go away like everything on the skin her skin looked amazing yeah it's just this part exactly and i told her i'm like well don't work out first of all don't work out anymore i'm gonna let it heal honestly don't do anything yes i'm like don't do ground one anything i'm like no how like nothing yeah she's like okay fine
• 58:18
  Um, but she kept like every morning, she's like, look, I'm swelled or at night, like afterwards I was even going to her house.
• 58:26
  Yeah.
• 58:27
  Um, like taking my freaking led light.
• 58:30
  You're like, help me.
• 58:31
  I was so scared.
• 58:32
  I was like, what's happening.
• 58:34
  Yeah.
• 58:34
  Um, yeah.
• 58:35
  Well, later on, one of the days when I went to her house and I was leaving and I'm like, it was healing and it didn't look bad.
• 58:43
  It's just obviously like if you have like crust on your forehead, everybody's going to be self-conscious.
• 58:49
  Of course.
• 58:50
  She would tell me, she's like, I'm so self-conscious and I felt terrible.
• 58:54
  I'm like, oh my God.
• 58:55
  I remember like I stopped posting because I was like doubting everything.
• 58:58
  I'm like, am I a terrible esthetician?
• 58:59
  Uh-huh.
• 59:00
  um and like but she knows like i i did everything absolutely possible and i told her um everything right and she knows like she knows better and uh so like all that stuff and so what have you i'm leaving her house and when we're leaving we're like talking again about ingredients i'm like yeah because i know like you're not allergic to anything but she's like well i am allergic to
• 59:25
  The cleanser that she had taken was aloe vera.
• 59:29
  Oh, no.
• 59:30
  And I'm like, what?
• 59:31
  Oh, no.
• 59:32
  And I'm like, what do you mean?
• 59:33
  And she's like, yeah, I'm allergic to aloe vera.
• 59:35
  And I'm like.
• 59:36
  Oh, no.
• 59:37
  The cleanser has aloe.
• 59:38
  She's like, it does?
• 59:39
  I'm like, yes.
• 59:40
  I'm like, I've asked you.
• 59:41
  I'm like, even before I sold it to her.
• 59:44
  Uh-huh.
• 59:45
  Just because it's so, I'm so used to asking those questions.
• 59:48
  Yeah.
• 59:48
  I'm like, wait, are you allergic to anything?
• 59:50
  Yeah.
• 59:51
  And I, what's even like pops into my mind.
• 59:54
  I'm like, that's so funny because she has been my friend for so long, but the day of when she was leaving and she's like, Oh, let me get a new cleanser.
• 1:00:03
  When she took that clean, I literally asked her, I'm like, are you allergic to, to anything?
• 1:00:07
  Are you allergic to, to like aloe?
• 1:00:09
  And she's like, no, I'm like, okay.
• 1:00:11
  Gave it to her.
• 1:00:12
  And I even think like, that's strange.
• 1:00:13
  Cause I never asked that for some reason, like.
• 1:00:17
  I don't know.
• 1:00:17
  Yeah.
• 1:00:18
  Your intuition was telling you.
• 1:00:20
  Like, ask her if she's allergic.
• 1:00:22
  So, yeah.
• 1:00:22
  And she's like, no, no.
• 1:00:23
  I'm like, okay.
• 1:00:24
  So, whatever.
• 1:00:24
  She tells me.
• 1:00:25
  She's like, yeah, well, I'll love it.
• 1:00:26
  And I'm like.
• 1:00:27
  You're like, we could have solved this problem weeks ago.
• 1:00:29
  I was like, yes.
• 1:00:30
  I'm like, I asked you.
• 1:00:31
  I'm like, and I've asked you so many times if you're allergic to anything.
• 1:00:34
  Uh-huh.
• 1:00:34
  And she's like, honestly, I forget.
• 1:00:36
  She's like, I didn't even think about it.
• 1:00:38
  Oh, no.
• 1:00:38
  And this.
• 1:00:39
  I'm like, oh, my God.
• 1:00:39
  I'm like, immediately stop.
• 1:00:41
  And I felt so bad that I'm like, yuck.
• 1:00:44
  I'm returning your money for the product.
• 1:00:46
  Cause she's like, not for the treatment.
• 1:00:47
  I'm like, no, like the product.
• 1:00:49
  I'm like, because like it wasn't for you.
• 1:00:51
  I'm like, and I feel bad.
• 1:00:52
  I'm like, I'll like, here's your money back.
• 1:00:55
  She's like, okay.
• 1:00:56
  And then she was going to her doctor.
• 1:00:58
  She's like, I am going to my doctor because afterwards, like a few days later, she was still getting like swollen.
• 1:01:03
  Yeah.
• 1:01:04
  Um, so I'm like, Oh my God, like what the heck?
• 1:01:07
  Like, did I do damage to this person?
• 1:01:09
  Um, she goes to her doctor and she told, like she told me, she's like, um, um,
• 1:01:14
  So it actually has nothing to do with the peel.
• 1:01:16
  She's like, I'm like, she had some other underlying like, oh, gotcha.
• 1:01:19
  And that's why she was actually getting like, like the swelling.
• 1:01:23
  Wow.
• 1:01:23
  I'm like, oh, I was like, Jesus.
• 1:01:24
  I know.
• 1:01:25
  I thought it was me this whole time.
• 1:01:27
  I was scared.
• 1:01:27
  Yeah.
• 1:01:28
  Oh my God.
• 1:01:28
  And she's like, yeah, I had nothing to do with you, girl.
• 1:01:30
  But I'm like, oh.
• 1:01:31
  Thank Jesus.
• 1:01:31
  Fine.
• 1:01:32
  Yeah.
• 1:01:32
  So we ran out of memory a little bit there.
• 1:01:34
  So let's tell the end of that story because I'm in shock.
• 1:01:37
  I actually heard it off camera.
• 1:01:39
  Okay.
• 1:01:40
  So long story short, she ends up suing me later on.
• 1:01:45
  Can't trust your friends.
• 1:01:46
  Really.
• 1:01:47
  Can't trust anybody.
• 1:01:48
  Right.
• 1:01:49
  And so she sued me and it took like two years.
• 1:01:53
  Oh my gosh.
• 1:01:54
  We're back and forth.
• 1:01:55
  And that really just like got to me in my confidence.
• 1:02:01
  I was scared to post.
• 1:02:03
  I'm like, no, like people are going to think I'm like a fraud.
• 1:02:06
  Yeah.
• 1:02:07
  Right.
• 1:02:07
  Which obviously like, I'm like, I know wasn't true because I know what I'm doing.
• 1:02:12
  And she knew what she was doing.
• 1:02:14
  She signed her consent.
• 1:02:15
  We went over everything.
• 1:02:17
  Yeah.
• 1:02:18
  Um, yeah,
• 1:02:18
  But she was like showing pictures of like old stuff.
• 1:02:21
  Yeah.
• 1:02:21
  And the thing is, is like I we've known each other so long that I'm like you're lying because I actually took this picture.
• 1:02:27
  Like it was like crazy stuff like that.
• 1:02:29
  Oh, my gosh.
• 1:02:29
  But yeah.
• 1:02:30
  So it's like the suit ended up like we we didn't even settle and we were about to go to trial.
• 1:02:37
  But the week before, like they they just backtracked everything because I think.
• 1:02:41
  like they were able to tell like this this has like no ground at all and it was it had to do with other stuff that she was going through but I think it's just the self-image part yeah that really got to her and she's like let me just she's like let me get the money so that I can go and get another procedure conversations that we would have if she would like
• 1:03:02
  be like just give me the insurance money and I'm like what no oh my god I was like first of all I know I didn't do anything wrong yeah I did everything by the book um and I have proof and you didn't follow anything um so that's what like definitely really like dragged me down and special so that was for two years yeah it went like oh my gosh so the confidence was like a
• 1:03:28
  So yeah, I would say like for sure, I mean, hearing that story, I'm like, make sure you have all of your consent forms and take pictures.
• 1:03:36
  That's huge.
• 1:03:36
  I always take pictures for every single one of my clients and I double check that consent form because you'll never know.
• 1:03:42
  It's it's you never know what to expect with anybody.
• 1:03:45
  And the thing is, like, I remember like even with my parents, when my mom came, my sisters and I'm like, oh, you didn't sign your consent form.
• 1:03:52
  Yeah.
• 1:03:52
  And they're like, Anna, and I'm like, you didn't sign the consent form.
• 1:03:55
  Like, I'm like, this is my business.
• 1:03:57
  Exactly.
• 1:03:58
  Um, I don't care who you are.
• 1:03:59
  Like we went over everything, right.
• 1:04:01
  It's like, okay.
• 1:04:01
  And the same with her.
• 1:04:03
  Um, like I, I'm like, you signed a consent form.
• 1:04:06
  I asked you if you were allergic with, at the end, yes, you were allergic to a cleanser.
• 1:04:11
  Exactly.
• 1:04:11
  That had nothing to do with everything else.
• 1:04:13
  And it had nothing to do with you not following your post-care.
• 1:04:16
  Absolutely.
• 1:04:17
  Absolutely.
• 1:04:18
  Yeah.
• 1:04:18
  That is so scary.
• 1:04:19
  So if you have to give one piece of advice for an esthetician, what would it be?
• 1:04:23
  I would definitely say make sure that you have all your legal documents, your consent forms, like you looked over, even if you have to be a little bit extra.
• 1:04:33
  But there's also a lot of free resources out there that you can use and make sure that you just, it doesn't matter who you are.
• 1:04:41
  Yeah.
• 1:04:42
  Family, whatnot, like sign those consent forms and
• 1:04:46
  And always just like you have to watch out for yourself.
• 1:04:49
  Yeah.
• 1:04:50
  And at the end of the day, like also trust like in your knowledge.
• 1:04:54
  Yeah.
• 1:04:55
  And don't second guess yourself.
• 1:04:56
  Yeah.
• 1:04:56
  Because that's like a big one for me.
• 1:04:58
  Yeah.
• 1:04:58
  I was second guessing myself a lot, especially going through all of that.
• 1:05:03
  That I was just not sure.
• 1:05:04
  And I'm like.
• 1:05:06
  And trust your intuition.
• 1:05:07
  Yeah.
• 1:05:07
  Yeah.
• 1:05:08
  That's what led you here to this moment right here.
• 1:05:10
  Trust your intuition.
• 1:05:11
  I love that.
• 1:05:12
  That's what it has to be.
• 1:05:13
  I mean, even like when I reached out to you, I was like, do you.
• 1:05:16
  do you do content yeah because i'm like i'm just gonna ask i'm like because i love it i'm like i love your content i'm like and i want my content to look like that i'm like i want to feel like even more prepared yes share the love share it to help other people succeed that's what we're all about um but where can people find you on instagram um so instagram is soul underscore aesthetics by az
• 1:05:38
  that's where I'm at I love that same with TikTok is the same thing I don't use TikTok as much I'm starting I know me either it's hard but thank you so much for being on today's podcast it has been a pleasure getting to know you and your story you're doing incredible and I know that this podcast will inspire many other estheticians make sure you guys like comment and subscribe and we will see you in the next video