Latest / Healthcare Leadership Excellence
Episode 171: Trust Is Not Soft with Kim Bohr
In this episode, I sit down with Kim Bohr, President and Chief Operating Officer of SparkEffect, for a very real conversation about trust and why leaders can’t afford to treat it as a “soft” topic anymore.
Kim and I talk about SparkEffect’s newly released 2025 Trust in Organizations Report, and what immediately stood out to me is this: trust is measurable, it affects the bottom line, and it breaks down faster than most leaders realize. We explore why trust rises and falls most dramatically at the direct-leader level, how small missteps can undo years of credibility, and the real cost of what…
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