Latest / Linen Suit & Plastic Tie / What Is Cable's Legacy (Part II)? ft. a fmr. Cable TV Executive (Doug Herzog)
Transcript
- 0:03Welcome Welcome to the Linen Suit and Plastic Tie Podcast.
- 0:08This is the podcast where we work to disset and analyze the
- 0:11epic, the amazing, the incredible power of storytelling
- 0:15and learn how to harness that power in our daily lives.
- 0:18I'm GURV. And I'm Kevin.
- 0:21Welcome to part two of our really interesting and epic
- 0:24conversation with media exec Ex Jordan and author of the basic
- 0:29podcast about the history of cable television, Doug Herzog.
- 0:34I'm really excited to dive into the second-half.
- 0:36But before you do, Kevin, I was watching this video on YouTube
- 0:40the other day of Denzel Washington doing this famous
- 0:43scene from Fences. It's a scene where his son asked
- 0:47him, how come you ain't never liked me, right?
- 0:51It's a very famous scene. You've probably seen the clip
- 0:53before. If you haven't seen the movie.
- 0:56In this scene, in the movie, it's a very serious scene, but
- 0:59he did it on stage as well. And on stage it's a little bit
- 1:03more comedic. The way he's acting, the way
- 1:05he's playing. The audience is laughing.
- 1:07And I remember going through the comments on that video and
- 1:09seeing all these people so mad at the audience, like, why are
- 1:13they laughing? Like, because they've seen the
- 1:15movie. And I don't know if they've seen
- 1:16the play, but they're like, why are they laughing?
- 1:18Oh, this is the problem with stage acting?
- 1:20Like kind of wearing a stage acting.
- 1:22Look at the movie. Look how serious the scene is,
- 1:23why they're acting. I'm like, because it's being
- 1:25played more comedic on stage like that.
- 1:28It's bigger and grander because that's how stage acting works,
- 1:31right? Because they're hugely different
- 1:33mediums. But here's the thing.
- 1:35Here's the crust of my kind of frustration with these comment
- 1:38sections, the comments that you almost act like the audience was
- 1:42ruining the show, like the audience was doing something
- 1:45wrong. No, there are different mediums,
- 1:47the stories being told different ways, and you're having
- 1:49different reactions to it, even if the words are the same.
- 1:52And it comes down to this, and it's a strong belief that I've
- 1:54been thinking about a lot. And but as we do this show, your
- 1:58audience has absolutely no responsibility to you.
- 2:03And I think this is hugely important.
- 2:05I I think a lot of creators, a lot of people forget this.
- 2:08They think, oh, this is a masterpiece.
- 2:10An audience has to love it. Oh, they have to react in this
- 2:12way. They don't.
- 2:14And this example of the scene from Fences where the audience
- 2:16are laughing at the stage, I think about how different it
- 2:19would be if people watch the stage first and then watch the
- 2:22movie, like, oh, why is it so serious?
- 2:23I saw it on stage. It's funny, right?
- 2:25Or vice versa. It is your responsibility as a
- 2:29storyteller to tell a story in a way that's going to connect to
- 2:32the audience. Your audience is absolutely no
- 2:35responsibility to you. If you want them to react to a
- 2:38certain way, you have to build your story around that.
- 2:41And I think this is hugely important and I think it's
- 2:43something that we we discussed on the show.
- 2:45And so then we're going to discuss more with Doug today.
- 2:48Yeah, well, according to the comments section, everybody's
- 2:51doing everything wrong. But that's right with part two
- 2:56of our conversation with Doug, we're going to finish up.
- 2:59By discussing more about how creators connect with their
- 3:03audience on cable, the distinction between nighttime,
- 3:08daytime primetime, how advertisement and creative
- 3:12content feed into each other on cable TV, and the legacy of
- 3:17cable. So let's dive back in.
- 3:23The idea of, you know, like late night as a date part and a
- 3:26destination, I think it's going away.
- 3:29I mean, you know, it's not going to win tomorrow.
- 3:31You know, Jimmy Kimmel's going to be doing his things as long
- 3:33as he wants to do it and Jimmy Fallon, and, you know, as long
- 3:35as they're making money and they are not making the same kind of
- 3:38money they made ten years ago. But I here's what I would say.
- 3:42When Jimmy Kimmel or Jimmy Fallon leave late night, and
- 3:47that's not going to be tomorrow. It's going to be a couple of
- 3:49years from now. I'd be curious to see if
- 3:51there'll be anybody that actually replaces them or those
- 3:53shows go away. Yeah, I mean, they left such a
- 3:56lasting legacy though. I think 1 show that is done it
- 3:59really well now is Last Week Tonight.
- 4:01Obviously, John Oliver has figured out that streaming that
- 4:04streaming. Well, also, he's not doing it
- 4:06every night though. Yeah, he's doing it once a week.
- 4:08It's a different animal, you know, So, you know, the every
- 4:12night thing is very different than once a week.
- 4:15And they, you know, the Emmys lump them all into one category,
- 4:18which I always thought was unfair.
- 4:19And certainly Bill Maher did. But you know, it's a it's a it's
- 4:23a different vibe and a different energy and a different approach.
- 4:25You know that every night thing, that four or five nights a week,
- 4:28it's a grind. You're there every night.
- 4:30People expect you to be there every night.
- 4:31And yeah, so it's, I think, I think it's a little different.
- 4:35Yeah, kind of going along this topic of late night a little bit
- 4:39more, I wonder what your how you would interpret the difference
- 4:45between? Late night programming versus
- 4:49daytime. And I'm more specifically I I'm
- 4:52thinking about Ellen because I I think a lot of times, you know,
- 4:56when she would make a joke and sometimes her guest would say,
- 5:01you know, this is a daytime TV show.
- 5:03Well, daytime, daytime is, you know, there, you know, there are
- 5:05different sort of standards. You know, daytime is for for
- 5:09women generally. Like that's who the audience for
- 5:11that show is predominantly. You know, there's targeting
- 5:13women at home. Right.
- 5:16And there's a different prime time was reserved for family
- 5:20viewing. And that's where cable really in
- 5:23its storytelling. As it evolved, particularly with
- 5:27both comedies like on Comedy Central and scripted fare on
- 5:32places like FX and USA Network and TNT, etc, they started doing
- 5:37edgier stuff, stuff that the networks wouldn't do.
- 5:41Now that was for two reasons. There was an opportunity because
- 5:43the networks weren't doing it and people, you know, wanted it.
- 5:46And also they were not governed by the FCC, right.
- 5:49So, you know, the FCC has standards of things you can and
- 5:52cannot do for full hours of the day.
- 5:55Cable is not part of the FCC. They are not governed by the
- 6:00FCC. So we actually could do whatever
- 6:01we wanted. We could have done even what
- 6:04Showtime and HBO were doing in terms of pay TV and like, really
- 6:08over the top in terms of graphic violence, nudity.
- 6:11The difference is we were ad supported.
- 6:13So the truth is in basic cable, we could do whatever we wanted
- 6:16and whatever we felt comfortable with as long as we could sell
- 6:20it, right. So if the advertisers wouldn't
- 6:23buy it, then we couldn't sell it so.
- 6:27You know, so there was a line that we weren't going to cross
- 6:30because advertisers were not going to buy nudity.
- 6:32They weren't going to buy still not, you know, graphic violence.
- 6:35They're not, you know, etcetera, etcetera.
- 6:36So you know, South Park is a great example.
- 6:38You know, South Park very edgy, maybe the, you know, at the
- 6:40time, certainly when it came on Comedy Central, you know, this
- 6:43is, I tell people back then the edgiest things on television
- 6:48were maybe The Simpsons or sitcom name, married with
- 6:52children or Beavis and Butthead. That was it.
- 6:56So South Park was, you know, broke down so many walls and and
- 7:00started doing things that nobody had ever done.
- 7:02And a lot of advertisers did not want to be a part of that.
- 7:05But there were advertisers that did because they knew it was
- 7:08reaching a very specific audience, young men.
- 7:10And those advertisers, sneaker companies, soft drink companies,
- 7:14the movie studios, they would pay 3 * 4 times what it took to
- 7:19get into the show. So that's how that worked.
- 7:23Interesting. And with that?
- 7:25In mind, the idea that the content has to be shown in
- 7:30collaboration with the ads, how would ad or the, I guess plan of
- 7:35getting certain types of ad? Would that affect the process of
- 7:38actually creating the? Source.
- 7:40Yeah, still does. And you know, MTV start as a
- 7:43music channel and then we very much, you know, I'd say kind of
- 7:47evolved in what I would call lifestyle channel, right, which
- 7:49was a channel for young people with a music foundation.
- 7:53But you know, as I used to say, you know, there was that time
- 7:56when MTV was just raging where I said all roads used to come
- 7:59through MTV. Everybody wanted to be on MTV,
- 8:01politicians, Bill Clinton, George Bush, you know,
- 8:05supermodels, athletes, just everybody wanted part of that
- 8:09heat and wanted, wanted part of the platform.
- 8:12So you know at some point our at our sales guys came to us and
- 8:15said you know we could really you know if we could do
- 8:18something like sports oriented, we could really sell that with a
- 8:20lot of advertisers looking for sports.
- 8:23So we started MTV Sports and MTV Rock and Jock and all that
- 8:25stuff. And we had advertisers coming to
- 8:27us going, hey, we would like, you know, apparel companies,
- 8:30like if you guys would do something with fashion, we'd be
- 8:32really excited about that. So we created a House of style.
- 8:35So yeah, so those were born out of, you know, kind of commercial
- 8:41aspirations. But we always went a long way to
- 8:44make sure if we were doing it, it felt like MTV and it felt
- 8:47appropriate for MTV and we weren't faking it and we weren't
- 8:50giving the audience something they didn't want.
- 8:51And I think, you know, for the most part we did a good job.
- 8:54Well, I mean that goes back to the importance of brand building
- 8:56in this area, right? Because if you lose the trust of
- 8:59your audience, that's it that when you put.
- 9:01Your That's exactly right. That was #1.
- 9:04And that was the most important thing to us, was to meet the
- 9:07audience's expectations, to exceed their expectations, to
- 9:09make them feel like we were the place for them and not that we
- 9:11were. We tried not to talk down to
- 9:15them. We tried to talk with them, not
- 9:17at them, and make them feel like they were part of it.
- 9:22Did you have any issues with audiences?
- 9:25I think aging. Did you have people pretty much
- 9:28age in and out of MTV or were you well?
- 9:30That was, yeah, that was, yeah, we we decided early on that we
- 9:33weren't going to be Rolling Stone.
- 9:35Rolling Stone magazine made a decision early on to grow old
- 9:38with their audience. Right.
- 9:39They kept on putting those sixties, 70's rock stars on the
- 9:42cover and you know, they stayed with that audience.
- 9:45It was getting older that that had first picked up, you know,
- 9:47Rolling Stone in the late 60s as a 19 or 20 or 21 year old and
- 9:51then you know, 20 years later in the 80s, they were still reading
- 9:55it. We made the decision that we,
- 9:57we, we wanted to stay focused on a young audience.
- 10:00Now that's changed. They're no longer focused on
- 10:02that. I think the average age of the
- 10:03MTV viewer is like probably over 40.
- 10:05But you know in the heyday, you know from 1981 when it launched
- 10:09certainly through the early 2000s for sure, it was all
- 10:13about, you know, staying focused.
- 10:15And so if something was on MTV for five, 6-7 years that was
- 10:19long and you know at a certain point it came time to turn that
- 10:22over and and because the audience was turning over all
- 10:24the time. You know, the Real World stayed
- 10:26on MTV for 20 plus years because they changed the cast every
- 10:31year, every season. So it always changed.
- 10:33It always stayed relevant, it always stayed in step with, you
- 10:35know, the young audience. But you know music comes and
- 10:39goes. You know, grunge comes and goes.
- 10:42You know, heavy metal comes and goes, hip hop comes and goes.
- 10:46So, you know, you learn to kind of evolve, roll the punches and
- 10:49keep looking forward. How did you, how did you
- 10:52approach that? Because that's a very conscious
- 10:53decision, but it's also very difficult to maintain.
- 10:56I we see this with platforms like I think Instagram's having
- 10:58this issue where it's aging with its audience of aging out.
- 11:01How do you, how did you maintain?
- 11:04That well, it's it's hard. And at some point you know, we
- 11:07ran out of steam, right. And what what really took the
- 11:10wind out of our of MTV sales was ultimately the Internet, right.
- 11:13And the idea that, you know there was there, there started
- 11:16to be new places for the audience to go and find things
- 11:18to do and. If that's not necessarily MTV's
- 11:22fault, that's, you know, that's the way the world, you know,
- 11:24like I said, nothing lasts forever.
- 11:26But for a very long time, you know, we just stayed very
- 11:29focused on it and till the point where, you know, the world kind
- 11:33of changed on us and it became much harder.
- 11:35I think, you know, your generation, MTV does not have
- 11:39this. You know, you look at MTV in a
- 11:41very different way. It's almost like a legend versus
- 11:43a real thing, you know, Whereas you know I'm, you know, if
- 11:47you're if you're over 45. You look at MDBA very different
- 11:51way. You know, that's something you
- 11:52grew up with. That was something that was a
- 11:53big part of your life. It's where you spent a lot of
- 11:55time, but you probably don't watch it.
- 11:58Anymore throughout these four decades where you've worked in
- 12:02cable, you know from the 1980s well over to 2020, do you notice
- 12:09kind of distinct themes across each decade or or you know it
- 12:13can be decade or clear cut off points where the focus of this
- 12:17medium in general? Becomes different.
- 12:21You know, the 80s were the go, go, grow years, right?
- 12:24You know, the 90s were the, you know, finding your footing and
- 12:28and and really stepping on the gas years.
- 12:32You know, the early 2000s was the Internet starting to hover
- 12:36and and make its, you know, way into the ecosystem.
- 12:40And then, you know, the 2000 Tens was all about the the
- 12:43advent of streaming and that was the, you know, the biggest
- 12:46change to come in the face of cable.
- 12:49And something they didn't really know how to deal with.
- 12:51And you know, look, I find it interesting and one of the
- 12:53reasons I did the podcast movies are still here.
- 12:55It's changed a lot. The movies are still here,
- 12:57television's still here, never going away, right.
- 12:59How we watch it And that's all continues to evolve.
- 13:03But you know, sort of TV style programming, radio still hanging
- 13:07on somehow, you know, podcasting's helped, but still
- 13:11here, right? Cable, I think is going away.
- 13:17You guys are never going to be cable subscribers.
- 13:18You never have been, I'm assuming maybe, maybe not, but
- 13:23if you are, you're rare for young people.
- 13:27Cable penetration drops every year.
- 13:31I forget where we are now, but we're way down.
- 13:33They they, you know, I think they're under 50 million homes
- 13:35at this point. And you know, it's hard to see
- 13:39what now happens to what used to be cable television.
- 13:41You know, I also think these brands are withering, right?
- 13:45MTV's Withering, Comedy Central's Withering,
- 13:47Nickelodeon's Withering USA, TNTT, all those great cable
- 13:51brands. ESPN is trying to figure out who
- 13:53they're going to be, like maybe get spun off.
- 13:55Same with CNN. Now those, you know, those
- 13:57networks are coming up the world a little different because it's
- 13:59news and sports, which is slightly different category.
- 14:02CNN was, you know, if you'd asked me eight years ago, 10
- 14:06years ago, what's the future of CNN, I would have said maybe
- 14:09dead by now, because at the time.
- 14:12Cable is starting to slide. Their viewership start, you
- 14:15know, the the the penetration was going like this, the age of
- 14:19the viewer was going like this. And then Donald Trump came along
- 14:23and he basically reinvented cable television and they got a
- 14:28lifeline, you know, through him in the 2016 election.
- 14:31And you know, they're as strong as they've been in quite some
- 14:34time. So we'll see what happens.
- 14:36Does that do you think that stays consistent or eventually
- 14:39that's going to wear off again where politics isn't going to be
- 14:43as exciting and interesting and fun almost to watch and people
- 14:47are going to start cutting away? You know, Donald Trump will.
- 14:50At some point Donald Trump will go away.
- 14:53But I think he is now ushered in this era of sort of performative
- 14:57politics. Donald Trump brought like a
- 15:00wrestling mentality to politics. You know, he's playing the heel.
- 15:04You know the bad guy, depending on how you feel about him.
- 15:07And we're not talking about the issues anymore.
- 15:09We're talking about all this performative stuff and woke and,
- 15:13you know, just stuff that I think the American people, you
- 15:16know, they want to talk about and scream about all day, But,
- 15:18you know, they're no longer talk about the issues, which is the,
- 15:20you know, sort of more less interesting, boring stuff.
- 15:23And so now you have, you know, you have a lot of candidates who
- 15:28are trying to be Trump and use Trump tactics to get attention,
- 15:32because by drawing attention to yourself and doing something
- 15:35goofy. You know, we know this from MTV
- 15:38and spring break, you know, the cameras will turn to you.
- 15:41And so I don't know. I think there's, you know, we'll
- 15:44see where it goes once the Trump era ends, but we'll see.
- 15:49We'll see. They seem to like this stuff.
- 15:50The American public apparently can't get enough of it, and they
- 15:54like these performative politics.
- 15:55We'll see how see where that goes in the next 10 years.
- 15:58You know, it's it's funny too because that's one of the things
- 16:00as Paul just comes from performative.
- 16:02And it's not just these cable news that's become more
- 16:05entertaining. Had the heyday.
- 16:06Political comedy has had an amazing last few years, right?
- 16:10And it's really this idea with giving a gravitas and giving it
- 16:13a lot more intrigue recently because of this kind of
- 16:17hilarious world. Well, it's, you know, political,
- 16:20political comedies. You know what I used to think
- 16:23was the problem with political comedy is like not everybody got
- 16:25the joke. Because not everybody paid that
- 16:27much attention. But that's changed.
- 16:28You know, like now you just can't avoid it.
- 16:30It's everywhere. And so the references are
- 16:34pretty, you know, pretty global and pretty broad.
- 16:38And so you can go on and, you know, make jokes about, you
- 16:41know, whoever. And people are going to
- 16:42understand what you're talking about, which is not necessarily
- 16:45how the world worked, you know, 20 years ago.
- 16:48There is one TV show or one cable show that.
- 16:53I continuously pay attention to and I know you really like it,
- 16:56so I love to get kind of your read on it.
- 16:59Inside the NBA on TNT. That's my favorite show.
- 17:02Yeah, I didn't even watch the NBA a lot at this point, but I
- 17:06watched that show. A part of me watching the MBA is
- 17:08because I want to keep up with that show.
- 17:11From your perspective, why does this show work?
- 17:14What? What makes it?
- 17:15That's magic. That's really, you know, that's
- 17:18you know you've got 4. Really talented personalities
- 17:23for knowledgeable personalities, for guys who have, for whatever
- 17:28reason, a tremendous chemistry with each other.
- 17:31Four guys with a sense of humor. And it just, you know, it's it's
- 17:37so hard to recreate and it's so hard to build and there's a lot
- 17:40of luck in all this, but my God, they are fun to watch and it's
- 17:45just fun. It's like being, you know, in a
- 17:48private club, you know, or a bar or a.
- 17:51You know, listen to your some of the funniest guys talk about
- 17:54something you're interested in and you know it's like I said
- 17:56that's that's, you know, that's magic.
- 17:58Like you can't draw that up. No AI program can spit that out.
- 18:03No, no amount of data and analytics can tell you to put
- 18:07those four guys together. That's luck and instinct and
- 18:11some people being smart. Well, yeah, on that point.
- 18:15And I'm sure that you even then had to deal with this.
- 18:18And as it grew too, what was it like kind of having to balance
- 18:21that creative business and data elements when programming these
- 18:26channels? I like I, you know, I left
- 18:31formally, like I said into 16 early, 17.
- 18:33So the data that the cable networks, the broadcast
- 18:37networks, now it's evolved since then was not terribly
- 18:39sophisticated, you know, And I paid attention to the research.
- 18:46I paid attention to whatever data I can get my hands on.
- 18:47It was a very, very useful tool. But I just grew up in a
- 18:51different era. My I made my bones.
- 18:53I made my career on instinct and just following my instincts for
- 18:58better or for worse. And I was allowed to do that.
- 19:01People put that trust in me and I was lucky enough to have X
- 19:07number of successes, you know, that I'm associated with.
- 19:09But, you know, it's like hitting the baseball, right?
- 19:10So for every South Park and Daily Show and Real World or
- 19:13whatever it is, you know, there's like 20 that didn't
- 19:16work. You know, it's like hitting the
- 19:18baseball. You know, if you can do it, you
- 19:20know three times out of 10 you're going to the Hall of
- 19:22Fame. You know, I was I'm more like a,
- 19:25you know, I was like a 265 hitter with a couple of
- 19:28memorable hits and got to got to hang around.
- 19:32But it's not just luck but there's a lot of luck involved.
- 19:36I would, I'll tell anybody, unless you're Michael Jordan or
- 19:41Steve Jobs or Oprah Winfrey. Or Beyoncé.
- 19:46Or somebody so enormously talented, driven, that they're
- 19:49going to get there anyway. Most of us, we need to do all
- 19:54the things everybody tells. You gotta be smart, gotta work
- 19:57hard. You know, you gotta do all, you
- 19:58know, everything your teachers and your parents and your bosses
- 20:01tell you to do. That all counts.
- 20:03But at the end of the day, you also need to be a little lucky,
- 20:06because luck plays a plays a part.
- 20:08It just does. And you know you're talking the
- 20:10one of the luckiest guys you'll ever meet.
- 20:12I could not have told you that any of you know that South Park
- 20:14was going to run for 25 years and be this cultural iconic
- 20:20thing. I didn't know.
- 20:21I just know I thought it was funny.
- 20:23I thought it would work well on Comedy Central.
- 20:25I thought it would get us some attention and I wanted to make
- 20:27it. And and then we got a little
- 20:30lucky. So before Kevin asked the last
- 20:33question, because I know he's looking at the clock and he he's
- 20:35my clock. What do you think?
- 20:39Is the lasting legacy of cable. What stories really thrive there
- 20:44and how did an impact story time going forward?
- 20:48Well, I always like to say, you know, without cable there'd be
- 20:52no reality television, there'd be no 24 hour news and there'd
- 20:57be no Shark Week. I mean really, can we live
- 20:59without any of those things? But the, you know, the lasting
- 21:04legacy cable I think is choice. You know, viewers felt for the
- 21:08first time, like, I think they had a choice, you know, where
- 21:12everything was just kind of coming at them and they really
- 21:14didn't have a choice. And so, look, that's led to a
- 21:18world where the viewer is now, you know, you know, people like
- 21:23me, you know, who are gatekeepers and deciding what
- 21:25you saw, you know, that's something that's, you know, I
- 21:28mean, it still exists, not in the way it does because you
- 21:31don't need to talk to a guy like me anymore to make a TV show or
- 21:34make a movie or have people see it.
- 21:36The whole world's turned upside down.
- 21:38But yeah, I think cable story was a story of choice and
- 21:42differentiation. And Doug, we've learned so much
- 21:53valuable inside some of the great stories from you today.
- 21:56And for the closing segment of our show, we call it suspenders.
- 22:02It's a segment where we ask you a fun, random question that's
- 22:06unrelated to anything whatsoever and you give us a random answer,
- 22:09if you like. Today though, I do have one
- 22:13question that's a little specific to you that I've been
- 22:16just been really curious about. All right.
- 22:18I know that the one proudest creation, entertainment,
- 22:22creation you have. It's not anything from your
- 22:26cable days. It's a reggae show that you
- 22:28started back in ever since college.
- 22:30That lasted for 35 years. So tell us about that.
- 22:33How did you start it? What made it work?
- 22:35What made it last? Wow, you've been doing.
- 22:37You did some research. I'm a big music fan, always was,
- 22:41even as a kid. Make a Long story short.
- 22:43I got the opportunity as a 16 year old to see Bob Marley
- 22:49perform in Kingston, Jamaica. And you know, reggae was
- 22:54something I barely knew anything about.
- 22:55It wasn't really that much of a thing and I just was transfixed
- 23:00by him and by the music and I got obsessed with it and you
- 23:04know, went to college and wanted to be on the radio station and
- 23:08it was pretty competitive to get on the radio station.
- 23:10And I was like, well, they had, they had these weekend shows,
- 23:14you know, that were sort of specialty shows.
- 23:16I was like maybe I should try and do a reggae show.
- 23:18No one's doing that again, trying to find that white space,
- 23:21go someplace where nobody else is, right.
- 23:23And it was also the right time. Reggae was, you know, starting
- 23:25to gain some momentum and steam in Boston, where I went to
- 23:28school, was a great market for it, like college kids, which is
- 23:30really the market for reggae, big West Indian and Jamaican
- 23:33community there. And I got the show on and it
- 23:37kind of took off and, you know, became a thing and it was great.
- 23:41And I say that, you know, sort of in a glib way, you know,
- 23:45Daily Show, South Park, real world, whatever it is.
- 23:48You know, I can, I can claim a part of that success, but I
- 23:52can't say I did it. Whereas on this little reggae
- 23:55show, it's like I did that. You know, nobody, nobody helped
- 23:57me. I did it.
- 23:58So it's the one thing I can claim is my own.
- 24:01And I was, yeah. And I loved it and I was very
- 24:02proud of it. And I love the fact that it ran
- 24:04for a really long time. Amazing.
- 24:06Well, thank you so much for taking the time.
- 24:09This was such an amazing conversation.
- 24:11We learned so much, so we really appreciate you allowing us to
- 24:14pick your brain. Great to meet you guys.
- 24:16Thanks for having me. Welcome back to Top Hat.
- 24:27This is the part of the episode where we dissect and analyze
- 24:30from the key and exciting learnings we got from this
- 24:33week's Expert Storyteller. And this week we had the amazing
- 24:38Doug Hazog who. Was one of the essential leaders
- 24:44in the development of cable, including iconic brands like
- 24:48Comedy Central, like MTV, working on shows like The Daily
- 24:53Show in the Real World in South Park.
- 24:56This man was influential in the rise of cable, and he's now
- 25:00hosts a podcast called Basic where he discusses the
- 25:03unofficial history of cable. And we got to dive in and talk
- 25:06about the storytelling behind cable.
- 25:09The things that cable unlocked, Kev, What did you think of Doug?
- 25:13I mean, there's a reason we're making this A2 parter for our
- 25:17season, and it takes someone who is truly knowledgeable in the
- 25:22history of cable to be producing a podcast that documents the
- 25:27histories of cable. We definitely learned so much
- 25:29from Doug. So let's get into that.
- 25:32Yeah, I think the first insight is something we've talked a lot
- 25:35on this show is this idea of knowing your audience and
- 25:38building a brand around them. We talked about this with brand
- 25:41psychologists. We talked about this when we
- 25:43talked about Apple and Nike or what have you.
- 25:45This idea that Cable unlocked was finding an audience that was
- 25:50kind of just taking the products they had, finding an audience
- 25:53that was watching ABC Family because that was just what was
- 25:57on, and creating a channel and a brand around them.
- 26:01The reason that is so important is because you're taking an
- 26:04audience that's okay with what they have and finding a way to
- 26:07connect with them deeper. For example of MTV, they created
- 26:10this club around this age group and said you could be watching
- 26:14ABC but watch MTV, be a part of this.
- 26:17And because this was before DVR, before recording, before
- 26:21streaming, what have you, if you missed that night of MTV
- 26:25content, you're not going to be able to talk about around the
- 26:28water cooler with the other people around your age?
- 26:31So by building this brand around this age group, they created
- 26:34this club and this kind of must see TV mentality.
- 26:37So when you went to school the next day with that age group,
- 26:40they all talk about MTV. So it kind of pulls you into
- 26:43watching it. So one, it connects with you
- 26:44because it's type of your issues, your problems, your
- 26:47things, you know that audience intimately.
- 26:50But two, it also creates this club that you have to be a part
- 26:53of. So that was really key about all
- 26:57storytelling and all brand development, knowing your
- 26:59audience. Creating a brand around them and
- 27:02then doing whatever you can to super serve them, to know them
- 27:06so intimately that you give them stuff that's built for them that
- 27:10wouldn't work on any other network.
- 27:12It's not about grading the best TV show, it's about creating the
- 27:14MTV show. And what was really great and be
- 27:17ahead of the time with this was this allowed advertisers to
- 27:21connect with these audiences because they know these are the
- 27:24kids watching it so they can create advertisements.
- 27:27And products and things around those people and connect
- 27:30directly with them instead of putting it on a BC and hoping
- 27:33they see it. And we've seen this evolve so
- 27:36much as technology changes with TikTok, Meta, Google, Instagram,
- 27:42YouTube, all doing the same thing where they are serving you
- 27:47ads that feel like they're tailor made for you.
- 27:49Like I just bought something on TikTok this week and I'm like,
- 27:52wow, this is so me. Because these ads allow
- 27:56advertisers to target people exactly right you and sell to
- 27:59you. And that really was heavily done
- 28:02in cable because we were able to create these brands, these
- 28:05channels around the Pacific audience.
- 28:07Now we're able to target interest based on what you see.
- 28:11So cable did this amazing thing about knowing your brand,
- 28:16creating audiences around them, super serving them, and then
- 28:18giving advertisers the opportunity to connect with that
- 28:21brand. To connect with the exact same
- 28:23people and deploy their money more fluidly.
- 28:26So it's extremely exciting to go back and look at the birth place
- 28:32of this kind of targeting mentality.
- 28:35Definitely. And this was before the age of
- 28:39Internet and social media. We now take targeted digital
- 28:45marketing for granted, but back then this dynamic of.
- 28:49Created content and advertisement working together
- 28:53has definitely fueled the success of MTV and Comedy
- 28:57Central, but it also provided a great template for business
- 29:03models in the upcoming decades. And it was really important with
- 29:07him too, because they're super serving the audience while so
- 29:10many types of shows and things were built to sell ads because
- 29:13they're like we have this audience captivated.
- 29:16They remembered and understood that the only reason only way
- 29:19they keep that audience captivated is to be intentional.
- 29:23So they have to do that balancing ads, right.
- 29:25It's not just about selling the ads, selling the products,
- 29:27because if you take that cheap out.
- 29:29You can lose the trust of that audience.
- 29:31And when your channel is built around 1 audience, when your
- 29:35brand is built to one one team, one audience, losing that trust
- 29:39is very dangerous because once you lose that trust, they could
- 29:43go somewhere else, they may never come back.
- 29:45So the importance of being intentional about that audience,
- 29:48super serving them, making sure you create content for them and
- 29:52then using that audience to sell ads is a hugely important tool
- 29:56because if you take advantage of that audience.
- 29:59And focus on the merchandising and the ads.
- 30:01You're going to lose that line and then you have no value to
- 30:03sell back to the advertisers. I mean, I think a good example
- 30:06of this is what happened Robin Hood.
- 30:08Robin Hood hit a huge problem when they lost the trust of
- 30:11their retail investors because their brand was around their
- 30:14retail investors. And I'm not sure they've ever
- 30:16fully recovered from that. This is just one example of the
- 30:19modern day. But if you lose your trust and
- 30:21brands because you're too focused on the business model,
- 30:24you'll have nothing to sell for the business model.
- 30:26So the importance of putting your audience first.
- 30:29Is a key lesson of cable because while shows were created to sell
- 30:33ads, they put the audience first, and they found a way to
- 30:35be intentional about that. Yeah, and what I find
- 30:38interesting in the case of Comedy Central is when it came
- 30:42to South Park. Advertisement actually kind of
- 30:46gives back and enabled the content itself because it it was
- 30:51a very risky thing to put a cartoon show that talks about
- 30:56much edgier topics than normal onto a cable TV channel.
- 31:00But there were advertisers who are willing to associate
- 31:05themselves with that Brennan with that audience, and that
- 31:08gave South Park or gave Comedy Central the green light to.
- 31:12Bring South Park over to the channel.
- 31:15Honestly, that turned out to be a pretty successful show and
- 31:19pretty successful brand for a very long time.
- 31:22Yeah, and we see this nowadays even with shows like
- 31:24Yellowstone. Yellowstone is a hugely
- 31:26successful show. And what that show did was it
- 31:30found an audience that wasn't being served.
- 31:33It found an audience that didn't have content made for them and
- 31:36they were taking the other content.
- 31:38And that's the hugely important thing for any form of
- 31:41storytelling, any form of product building.
- 31:43Look for the audiences that aren't being served, that are
- 31:46taking the stuff that companies are putting out for mass and
- 31:50just taking it because that's all they have available.
- 31:53If you can give quality storytelling to an audience
- 31:55that's big enough, that's being underserved, that's your niche,
- 31:58That's how you build storytelling, that's how you
- 32:00build brands. You give them something they
- 32:02haven't seen before. And that's ultimately.
- 32:06The unique quality of cable as a storytelling medium and the
- 32:11legacy it leaves to entertainment and storytelling
- 32:14is that it provides people with options.
- 32:19Options to a more diverse range of topics, more diverse content
- 32:26that may speak to them better. Cable channels have the freedom
- 32:29to create their unique characters to not.
- 32:33Become just another generic brand that appeals to everybody
- 32:37and that ultimately serves the audience better.
- 32:41They have a more diverse stream of content that they can
- 32:45consume. Yeah.
- 32:47The legacy of cable was choice. And I think when you think about
- 32:52that, you've seen that in so many of industries.
- 32:55You see this in social media with all the different apps that
- 32:57are available. You see this in retail now that
- 33:00there's so many direct to consumer brands.
- 33:02It's not just you go to 1. Walmart and you buy everything.
- 33:05Now there's twelve different places just to get your mattress
- 33:08right. And you see how this idea, this
- 33:11legacy of cable, this idea of choice, and finding your niche
- 33:14audience and superserving that audience has allowed platforms
- 33:18like TikTok to give advertisers a chance to target just the the
- 33:23people they want. So you can have 12 mattress
- 33:26brands because they can target just people who need mattresses,
- 33:28right? But I think.
- 33:30No matter how personalized and how specific and specialized the
- 33:33world gets, there's a reason they are still blockbuster
- 33:37movies. And there's a reason they are
- 33:38still blockbuster shows, even though we all have immense
- 33:42access to content and just the things we love.
- 33:45There's a reason why a show like Succession connects to so many
- 33:48people, or why Marvel is huge in the box office.
- 33:53It's because there are still universal truths for story time.
- 33:57There's still abilities to create stories for mass people.
- 34:01There's abilities to create a very specific show like Shits
- 34:06Creek, but still have an appeal to mass mount people because of
- 34:09the universal truth to storytelling.
- 34:11And this is something we talked about a lot, that storytelling
- 34:14is a medium as old as time, right?
- 34:16It's something that's been passed down for generation,
- 34:18generation. There are still ways to connect
- 34:22with a mass amount of people. With simple stories even told in
- 34:27different ways. And we talked about this a lot
- 34:28with John Booker. About how societies that grew
- 34:32and evolved to be independent to each other had similar stories
- 34:35like the Cinderella story, like the Going home story.
- 34:38It's because as humans, we all go through the human experience
- 34:43and that gives us access to stories that are related to us,
- 34:47no matter how different we are. So I think.
- 34:50As we get excited about personalization, as we get
- 34:53excited about choice, as we get excited about all these new
- 34:55technologies, it's important to remember the basics of
- 34:58storytelling, and that's understanding the human
- 35:00experience and creating something that's going to
- 35:02connect with the audience. And this has been another great
- 35:07episode of the Learning Suit and Plastic Tie podcast.
- 35:11If you like our content, make sure to subscribe and follow
- 35:15wherever you listen. Leave us a comment or review to
- 35:17let us know what you think of us so that we can make it better.
- 35:21Follow us on Instagram TikTok at Lsptpod, LinkedIn linen suit and
- 35:28plastic tie. Thank you all for listening.
- 35:30We're here to help you become better storytellers and we
- 35:33appreciate your time cuz we know there's so much content out
- 35:37there. We love you.
- 35:38Have an amazing day. Talk soon.