ETF Central: A Conversation with State Street Investment Management CBO Anna Paglia
Anna Paglia, Chief Business Officer at State Street Investment Management, joins Lance Glinn on ETF Central to discuss how the ETF industry has evolved and where it is headed. She explains how the ETF wrapper has opened markets to small investors and how growing retail participation, now about 25% of flows, is shaping product development and client education. They discuss AI, which Paglia says will make professionals better at their jobs but cannot replace human judgment. They also cover innovation in active, income, and buffered ETFs and how State Street balances its legacy with new launches.
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.