Putting Delegates First: How Venues Lead the Way on Welfare

Event Industry News Podcast · Apr 2, 2026 · 23m · transcript

At Confex 2026 James Dickson speaks with Katie Whitby, Head of Sales at The Venues Collection, about modern delegate welfare. They discuss practical, easy-to-implement measures venues can offer — from quiet spaces and residential options to allergen kits, accessible tech and inclusive catering — and why venues should act as trusted advisors to event organisers.

The episode highlights real examples and simple solutions that make events more inclusive, calm and effective for delegates, whether for small provincial meetings or large corporate conferences.

Thanks to our friends at Evolution Dome…